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Springhill Suites Grand Rapids West

2.5 star property

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Photo gallery for Springhill Suites Grand Rapids West

Exterior
Lobby
Indoor pool
Property amenity
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Breakfast included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
4274 Parkway Place, Grandville, MI, 49418
  • RiverTown Crossings Mall
    ‪18 min walk‬
  • Van Andel Arena
    ‪11 min drive‬
  • John Ball Zoo
    ‪13 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

42-inch Smart TV with satellite channels, TV

Suite, Multiple Beds, Non Smoking

  • 376 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 376 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Mobility Accessible, Tub)

Desk, laptop workspace, blackout drapes, soundproofing

Suite, Multiple Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Hearing Accessible)

Desk, laptop workspace, blackout drapes, soundproofing

Suite, Multiple Beds, Non Smoking (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

Desk, laptop workspace, blackout drapes, soundproofing

Suite, Multiple Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Property amenity

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  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.5 out of 5, Wonderful, (772)
The price is $132
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$156 total
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About this property

Springhill Suites Grand Rapids West

Grandville hotel with indoor pool
An indoor pool, a health club, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite. Housekeeping is available on request.
Springhill Suites Grand Rapids West offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. 42-inch Smart televisions come with satellite channels.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Springhill Suites Grand Rapids West features an indoor pool and a health club. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a business center and a meeting room. This business-friendly hotel also offers a picnic area, laundry facilities, and dry cleaning/laundry services. Complimentary uncovered self parking is available on site, along with a car charging station.

Springhill Suites Grand Rapids West is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Greek, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Art gallery
  • Health club
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Proposal/romance packages
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Springhill Suites Grand Rapids West Hotel Grandville
Springhill Suites Grand Rapids West Hotel
Springhill Suites Grand Rapids West Hotel
Springhill Suites Grand Rapids West Grandville
Grandville Springhill Suites Grand Rapids West Hotel
Hotel Springhill Suites Grand Rapids West
Springhill Suites Grand Rapids West Hotel Grandville
Hotel Springhill Suites Grand Rapids West Grandville
Springhill Suites Rapids West
Springhill Suites Rapids West
Springhill Suites Grand Rapids West Hotel
Springhill Suites Grand Rapids West Grandville
Springhill Suites Grand Rapids West Hotel Grandville

Springhill Suites Grand Rapids West Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 548 out of 718 reviews
Rating 8 - Good. 118 out of 718 reviews
Rating 6 - Okay. 20 out of 718 reviews
Rating 4 - Poor. 13 out of 718 reviews
Rating 2 - Terrible. 19 out of 718 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new manager Chantal introduced herself our first night stay. Very personable. What a great team this hotel has. From start to finish we were treated as valued guests. The room was spotless, price was right!
Stayed 1 night in Dec 2024

4/10 Poor

Richard

Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and beautiful! Perfect for my daughter the night before her wedding and the photographer to get photos the day of.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lindsye

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nicely kept.
Stayed 1 night in Dec 2024

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Thomas

Stayed 2 nights in Nov 2024

2/10 Terrible

Marcia

Disliked: Staff & service
Poorly trained staff.

2/10 Terrible

Marcia

What a terrible experience. We booked a second night through Expedia and was told at check in that our reservations had been combined. Not true. On the second day of our stay, my spouse was told that we had to pay for the second night. So, we paid twice for the second night and cannot get a refund from Expedia or Spring Hill Suites. It’s a nice facility but not at twice the price.
Stayed 1 night in Dec 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Trisha, Reading

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet. Breakfast was great!
Stayed 2 nights in Aug 2024

10/10 Excellent

Heather

Business traveler
Stayed 1 night in Dec 2024

2/10 Terrible

Michael

Traveled with family
Liked: Cleanliness
It was very loud. The hotel is on a very busy road and the road noice was terrible. It sounded like the windows were open. We all had trouble sleeping. We asked to switch rooms on the other side of the hotel and they said since we booked on a third party site (Expedia) we didn’t qualify to switch rooms. They didn’t even have ear plugs to give us. Very disappointed.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lynnea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dark entrance into the drive to the property but lovely when we drove up close. Pleasantly surprized by the large closet and bathroom.
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Krystal

Stayed 1 night in Nov 2024

4/10 Poor

Debra K

Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Stayed 2 nights in Oct 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always stay here when I am visiting our Our daughter and her husband in Granville. Very clean and comfortable hotel. The staff is always courteous.
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would totally stay again
Very clean, very quiet, great sized room, and very nice staff
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. There was five of us and we had plenty of beds. We used the pool and the gym. Both were very well maintained and clean. The pool was open from 6 am to 11 pm which was very convenient. The breakfast was a standard hotel breakfast with plenty options. The only downside was we didn't receive any cleaning services in the three days we were there. But it's not a deal breaker. We would definitely stay there again if we are in Grand Rapids again. Overall excellent.
Stayed 3 nights in Nov 2024

6/10 Okay

Richard

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good choice but a few concerns
First, I have never stayed at Springhill and I booked on a whim after reading reviews. Overall, if you book this hotel I believe it’s a good choice barring any crazy guests because it’s so small you hear everything. First, the hotel was very clean. I always bring my own cleaning stuff and after cleaning the bathroom my sponge still looked clean, that says a lot. This location looked new and was nicely decorated. It had all of the amenities I wanted but it was cozy and intimate. The staff were also nice and accommodating which is important to me. Cons: please fix the screens in the desk partition. Every time you or anyone outside the room walk they rattle which is extremely annoying, especially when your sleep. Also, the parking lot paving looks relatively new, why are there no lines to mark the spaces? People that stayed there parked as if they had no idea to park without them. Most important, I know its a small hotel but for goodness sake do not allow people to rent out the lobby for parties. When your trying to check in its far too noisy because its too small. Upon arrival, I came up to the entrance with my bags but when I saw all the people I thought I was crashing a private party and this couldnt be the entrance so I went back to the car and drove around looking for another entrance. Plus the entry door is not clearly marked. Sadly, the same folks had a party both nights and they were childish maniacs that have no business out in public but thats not the hotels fault.
Stayed 2 nights in Nov 2024

6/10 Okay

Teofil

Traveled with group, Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The lady at the desk was very rude and racist
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

FRANKLIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024