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Staybridge Suites Grand Rapids-Kentwood by IHG

3.0 star property

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Photo gallery for Staybridge Suites Grand Rapids-Kentwood by IHG

Property amenity
Exterior
Exterior
Restaurant
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
$126
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
3000 Lake Eastbrook Blvd Se, Grand Rapids, MI, 49512
  • Place, Woodland Mall
    ‪18 min walk‬
  • Place, Calvin College
    ‪3 min drive‬
  • Place, Frederik Meijer Gardens and Sculpture Park
    ‪9 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Kitchen

9.4 out of 10
Exceptional
(18 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Communication, Accessible Tub)

Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Communication, Accessible Tub) | Room amenity

Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Communication, Accessible Tub)

8.6 out of 10
Excellent
(4 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower, Kitchen (Communication, Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Roll-in Shower, Kitchen (Communication, Roll-In Shower)

  • 450 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen | 1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Bedrooms, Kitchen

8.8 out of 10
Excellent
(3 reviews)
  • 840 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen | 1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Bedrooms, Kitchen

  • 840 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 Queen Bed and 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen | 1 bedroom, premium bedding, in-room safe, desk

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

8.0 out of 10
Very good
(15 reviews)
  • 500 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Kitchen

Studio Suite, Kitchen | 1 bedroom, premium bedding, in-room safe, desk

Studio Suite, Kitchen

  • 646 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

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Property amenity

Staybridge Suites Grand Rapids South by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, 165 reviews
Staybridge Suites Grand Rapids South by IHG

About this property

Staybridge Suites Grand Rapids-Kentwood by IHG

3-star hotel in Kentwood
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, a hot tub, and a business center.
Staybridge Suites Grand Rapids-Kentwood by IHG offers 94 air-conditioned accommodations with DVD players and safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Staybridge Suites Grand Rapids-Kentwood by IHG provides a hot tub and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a 24-hour business center and a meeting room. This Grand Rapids hotel also offers a library, a terrace, and barbecue grills. Onsite self parking is complimentary. The property offers extended parking privileges to guests.

Staybridge Suites Grand Rapids-Kentwood by IHG is a smoke-free property.

A complimentary on-the-go breakfast is served between 6:30 AM and 9:30 AM on weekdays. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Library
  • Outdoor pool

Family friendly

  • DVD player
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 176 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Grand Rapids-Kentwood
Staybridge Suites Rapids-Kentwood
Staybridge Suites Rapids-Kentwood Hotel
Staybridge Suites Rapids-Kentwood Hotel Grand
Staybridge Suites Grand Rapids-Kentwood Hotel Grand Rapids
Staybridge Suites Grand Rapids-Kentwood Hotel
Staybridge Suites Grand Rapids-Kentwood Hotel Grand Rapids
Staybridge Suites Grand Rapids-Kentwood Grand Rapids
Hotel Staybridge Suites Grand Rapids-Kentwood Grand Rapids
Grand Rapids Staybridge Suites Grand Rapids-Kentwood Hotel
Hotel Staybridge Suites Grand Rapids-Kentwood
Staybridge Suites Grand Rapids-Kentwood Hotel
Staybridge Suites Grand Rapids Kentwood

Staybridge Suites Grand Rapids-Kentwood by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 242 out of 507 reviews
Rating 8 - Good. 132 out of 507 reviews
Rating 6 - Okay. 68 out of 507 reviews
Rating 4 - Poor. 28 out of 507 reviews
Rating 2 - Terrible. 37 out of 507 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Ron

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Jun 2025

2/10 Terrible

Julie

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE!!! We had water dripping through our ceiling and a refrigerator that was running all night long. Uncontrollable noise with no Manager on staff or security. We were supposed to be able to have breakfast and the little kids were sticking their hands in all of the food and putting the top of the bottles in their mouth.. When contacting the Manager annd Corporate they refused to reimburse us or offer any other type of compensation. It is absolutely disgusting and I would highly recommend finding a different hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Faraja

Stayed 1 night in Jun 2025

10/10 Excellent

Damon, Oscoda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been to this property before it’s close to one of our relatives that we came to visit we like how close it is to his house and where he works so we can see him there.
Stayed 1 night in Jun 2025

10/10 Excellent

Zachary

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Will

Stayed 1 night in Jun 2025

2/10 Terrible

Stacy

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
No ice machine or ice in your room outdoor pool staff is very rude. My room stunk like fish. It had such a bad thing to it and they would not give me a new room. Hotel was clean and nice but other than that the amenities stink here
Stayed 1 night in May 2025

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the pool , hot tub , everyone was nice . Great breakfast. Rooms were nice ! Only issue was it was so noisy.
Stayed 1 night in May 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very nice and safe place to stay! 👍
Stayed 1 night in May 2025

6/10 Okay

Jason

Liked: Staff & service
Room was missing a battery in the smoke detector and it was beeping. I had to go to the front desk to get a battery for it. We also had to do some cleaning ourselves. The room is otherwise nice and the staff is nice and helpful.
Stayed 1 night in May 2025

4/10 Poor

ANGELA

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Leaky ceiling

My son and I left our room to attend a concert and when we got back, part of tge ceiling in the bathroom had fallen down because of a leak dripping down from the ceiling. My eye glass case got ruined from the water dripping on it. I called the manager and she gave me the option of switching rooms or waiting til morning for maintenance as they don't stay on property. I chose to switch rooms.
Stayed 1 night in Apr 2025

6/10 Okay

Kristina

Disliked: Cleanliness
Stayed 3 nights in Apr 2025

4/10 Poor

Mel

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk staff was very unpleasant. There were kids running around and banging on room doors until late night.
Stayed 1 night in Apr 2025

6/10 Okay

Clarence

Business traveler
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Nirupama

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe lot of shopping dining options near
Stayed 2 nights in Apr 2025

8/10 Good

Ja'Cora

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Apr 2025

8/10 Good

Felica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Nicw staff and hotel location

Staff was very friendly, check in smooth. The room was spacious however not very clean. There was debris all over the floor including a piece of plastic my husband stepped on with bare feet. There were onion peels on a pillow and the couch, a piece of brownie or something on the floor, obviously the room was not vacuumed. All doors were stained/smudged with something that I easily cleaned off with a towel. There were stains all along the walls in the bathrooms (like coffee was spilled down the wall and left there) and a stain on the bedding. This is not the first time we stayed here so was surprised how poorly cleaned this room was when we arrived. Disappointed that this may cause us not to stay here again.
Stayed 1 night in Apr 2025

6/10 Okay

Sean

Liked: Staff & service, property conditions & facilities, room comfort
No hot water when I tried to take a shower, found a room key and receipt from previous customer. Makes you think of how they missed that and cleaned the room correctly. Second time in a row didn't have any waffles batter
Stayed 1 night in Apr 2025

8/10 Good

Bernard

Traveled with partner
Liked: Amenities
Clint
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was older but well maintained
Stayed 1 night in Apr 2025

6/10 Okay

Shamari

Disliked: Cleanliness, staff & service, property conditions & facilities
It’s for the older crowd
Stayed 2 nights in Apr 2025