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Radisson Hotel Grand Rapids Riverfront

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Radisson Hotel Grand Rapids Riverfront

Terrace/patio
Indoor pool, outdoor pool, sun loungers
Lobby
Lobby
Room, 2 Queen Beds, Non Smoking, River View | Premium bedding, down comforters, desk, blackout drapes

Reviews

6.4 out of 10

Popular amenities

  • Hot Tub
  • Bar
  • Breakfast available
  • Pool
  • Parking included
  • Laundry

Explore the area

Map
270 Ann Street NW, Grand Rapids, MI, 49504
  • DeVos Place Convention Center
    4 min drive
  • Grand Rapids Art Museum
    4 min drive
  • DeVos Performance Hall
    4 min drive
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    24 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, desk, blackout drapes

Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, River View

Room, 1 King Bed with Sofa bed, Non Smoking, River View | Premium bedding, down comforters, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Non Smoking, River View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Business Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Business Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Premium bedding, down comforters, desk, blackout drapes

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking, River View

Room, 2 Queen Beds, Non Smoking, River View | Premium bedding, down comforters, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking, River View

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Sonesta Hotel Grand Rapids Airport

Pool
Hot Tub
Free airport shuttle
Pet friendly
4.1 out of 5, Very Good, (1059)
The price is $93
per night
$109 total
includes taxes & fees
Jan 1 - Jan 2
Sonesta Hotel Grand Rapids Airport

About this property

Radisson Hotel Grand Rapids Riverfront

3-star hotel in West Grand
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a conference center are onsite. Housekeeping is available on request.
Radisson Hotel Grand Rapids Riverfront offers 162 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool or spa tub without adult supervision. Guests under 18 years old are not allowed in the swimming pool or spa tub.

In addition to an indoor pool and an outdoor pool, Radisson Hotel Grand Rapids Riverfront provides a spa tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 3200 square feet (297 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Radisson Hotel Grand Rapids Riverfront is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
River Rock Dining Lounge - This restaurant specializes in American cuisine and serves breakfast only.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 50 for adults and USD 10 to 50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • River Rock Dining Lounge

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Spa tub

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station
  • Conference center (3,200 square feet of space)
  • Meeting room

Outdoors

  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (57 inch wide door)
  • Handrails in stairways (50 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 50.00 for adults, and USD 10.00 to 50.00 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool or spa tub, and guests under 18 years old are only allowed in the swimming pool and spa tub with adult supervision

Property is also known as

Grand Rapids Riverfront Hotel
Hotel Riverfront
Riverfront Grand Rapids
Riverfront Hotel
Grand River Hotel Grand Rapids

Radisson Hotel Grand Rapids Riverfront Reviews

Reviews

6.4
Rating 10 - Excellent. 206 out of 1002 reviews" "
Rating 8 - Good. 222 out of 1002 reviews" "
Rating 6 - Okay. 247 out of 1002 reviews" "
Rating 4 - Poor. 182 out of 1002 reviews" "
Rating 2 - Terrible. 145 out of 1002 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

megan

Disliked: Property conditions & facilities
.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Hotel was in a good location but the room had some issues. The air conditioning unit was loud even on a low fan setting. The mini-frig would stop working. I would have to turn the temp control knob off and on again multiple times to get it to turn on. The bathtub water diverter did not work well. Not enough water was diverted to the shower head causing low water pressure.
Stayed 4 nights in Sep 2024

4/10 Poor

Shelly, HOWELL

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is old, stinky and dirty. Area surrounding the hotel is scratchy as well.
Stayed 1 night in Sep 2024

6/10 Okay

Bryce

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Tina, St Louis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and bed was very comfortable. The pool and hot tub were amazing.
Stayed 1 night in Sep 2024

10/10 Excellent

shayna

Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Stanley

Liked: Amenities
Disliked: Property conditions & facilities
Hotel is very dated. Badly needs refurb. Drains work slowly, floors are not clean, very impersonal vibe.
Stayed 2 nights in Aug 2024

4/10 Poor

Sherri

Disliked: Cleanliness, staff & service
Not clean and when I mentioned it all they said was “sorry”
Stayed 1 night in Aug 2024

8/10 Good

Dalton

Traveled with family
Liked: Room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Shannon

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water, smelled awful, moldy, bathroom smelled of urine, the whole 7th floor smelled awful. Worst experience ever, left m needles to say i left did not use there room. 😔
Stayed 1 night in Aug 2024

2/10 Terrible

Mark

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Misleading, false advertising. Website promised certain things which they did not have at the facility felt I was lied to wanting money back, wouldn't get it.We didn't even stay.We just washed the money out
Stayed 1 night in Aug 2024

2/10 Terrible

Jerica

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
I’ve stayed here multiple times and the last few times I have stayed here this hotel went downhill elevator not working correctly, rooms still dirty and toilets not flushing correctly.
Stayed 1 night in Aug 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great and the property was beautiful
Stayed 2 nights in Aug 2024

2/10 Terrible

Michelle

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Our assigned room was still dirty from the previous hotel guests. The front desk refused to give us a new room and made us wait 30 minutes for room service to clean. No apology or compensation was given. Additional Issues: -water damage on bathroom walls -broken sink handle -makeup on the clean towel
Stayed 2 nights in Aug 2024

4/10 Poor

Brandon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Kaylie

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is very very very dirty. There were splatters on the walls, floors, and hallways.
Stayed 1 night in Aug 2024

2/10 Terrible

Lorenzo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place to stay in Grand Rapids
This place is outdated and downright shabby. Unclean. Mold and mildew in the bathroom. Staff was not hospitable and acted like they were doing you a favor by being there. Far from downtown - need a car. Overpriced. Felt deserted and spooky. Obviously, it has seen better days. I was just there overnight and couldn't wait to leave.
Stayed 1 night in Aug 2024

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty rooms
The hotel is very dirty. Rooms are falling apart. Our room did not look like it’s been cleaned in years. We had stains on pillows, sheets, blankets and almost every wall. The bathroom has rust around fixtures and vent. Just a bad hotel. Pay a little more and stay somewhere else. The hotel itself is also in disarray. Wait till you get into the elevator! It was so bad, I decided to look for the service check sign off list that I see on all hotel elevators. This one had no such thing.
Stayed 3 nights in Aug 2024

2/10 Terrible

Patrick

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is closed
The Hotel advertised riverside restaurant add bar on the website. Upon arrival I was informed that all amenities were Closed and they refused to cancel my 30 minute old reservation
Stayed 1 night in Aug 2024

6/10 Okay

Sherry

Liked: Property conditions & facilities
Would not recommend this place. It’s a great location to fish market and space needle. Nice facilities— but staff didnt get us in until an hour after check in. They didn’t tell us about the amenities the —$25 a day for breakfast. Use it or lose it. Thankfully — others told us. And we got to use it one day out of the three we were there. Hotel seems unorganized and not out to please the customer.
Stayed 1 night in Jun 2024

6/10 Okay

cheryl

Disliked: Cleanliness, amenities, property conditions & facilities
Budget accommodation. Need transport to travel downtown.
Stayed 3 nights in Aug 2024

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and basic hotel not far from downtown and right on River. Worth the price.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy
Uncleaned stains on box spring, couch and carpet. Uncleaned smudges all over furniture, appliances, mirrors.... Uncleaned floors and floorboards. Stained damp towels appeared unwashed and rolled - every single one! Damp mildew odor even on tissue paper. Broken blinds...Stay away
Stayed 1 night in Aug 2024

2/10 Terrible

Janequa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024