Radisson Hotel Grand Rapids Riverfront

3.0 star property

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Photo gallery for Radisson Hotel Grand Rapids Riverfront

Terrace/patio
Indoor pool
1 bedroom, premium bedding, down comforters, desk
Lobby
Room, 1 King Bed with Sofa bed, Non Smoking, River View | 1 bedroom, premium bedding, down comforters, desk

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Laundry
  • Parking included
  • Gym
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
270 Ann Street NW, Grand Rapids, MI, 49504
  • DeVos Performance Hall
    ‪3 min drive‬
  • Van Andel Arena
    ‪3 min drive‬
  • John Ball Zoo
    ‪4 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪19 min drive‬

Room options

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Non Smoking, River View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Business Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking, River View

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Radisson Hotel Grand Rapids Riverfront

3-star hotel in West Grand
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Radisson Hotel Grand Rapids Riverfront offers 162 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 18 years old are not allowed in the swimming pool or hot tub.

Radisson Hotel Grand Rapids Riverfront features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business amenities at this 3-star property consist of a 24-hour business center, meeting rooms, and coworking spaces. Event facilities measuring 3200 square feet (297 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Radisson Hotel Grand Rapids Riverfront is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center (3,200 square feet of space)
  • Coworking space
  • Meeting room

Outdoors

  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (57 inch wide door)
  • Handrails in stairways (50 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool or hot tub, and guests under 18 years old are only allowed in the swimming pool and hot tub with adult supervision

Property is also known as

Grand Rapids Riverfront Hotel
Hotel Riverfront
Riverfront Grand Rapids
Riverfront Hotel
Grand River Hotel Grand Rapids

Radisson Hotel Grand Rapids Riverfront Reviews

Reviews

6.2
Rating 10 - Excellent. 221 out of 1015 reviews
Rating 8 - Good. 189 out of 1015 reviews
Rating 6 - Okay. 237 out of 1015 reviews
Rating 4 - Poor. 183 out of 1015 reviews
Rating 2 - Terrible. 185 out of 1015 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Victoria

Liked: Cleanliness
Good
Stayed 7 nights in Mar 2025

8/10 Good

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Andrew

Stayed 2 nights in Mar 2025

6/10 Okay

Janmarco

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Had a good stay! Staff was very friendly. The only bad thing was the restaurant was not open during our stay
Stayed 1 night in Feb 2025

8/10 Good

B

Stayed 1 night in Mar 2025

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was worried booking this room bc of the reviews but my boyfriend and I had a great time, loved the hot tub and the staff was very nice. The only thing was the towels were a little dirty from others but otherwise it was great and we will be back!
Stayed 1 night in Mar 2025

2/10 Terrible

Jamie

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This stay was pretty bad. To start it off I was given a Queen room when I paid for a King. No biggie, got that taken care of. Walk into my correct room and the door lock is broken, the carpet is ripped up and hanging out from under the ac unit. The shower leaked and the toilet had next to 0 pressure to flush. The bed was a whole other ordeal. It was what seemed to be a metal sheet with little napkins for pillows. The room also didn’t get cleaned at all during our stay and see had to ask for towels.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lenon

Stayed 1 night in Mar 2025

10/10 Excellent

Wagner

Stayed 5 nights in Mar 2025

4/10 Poor

Sarah

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

4/10 Poor

Sarah

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No breakfast. No restocking of room. We stayed one night and then a week later stayed in the same room and nothing was restocked. . Soap, coffee etc. Makes you wonder if they even cleaned the sheets. Jus the normal things. Worst of all theres no complementary breakfast.
Stayed 1 night in Mar 2025

6/10 Okay

Star

Liked: Staff & service
Stayed 1 night in Mar 2025

4/10 Poor

Terry

Traveled with partner
Disliked: Cleanliness, staff & service
Check in was a long process as front desk staff were more interested in having a casual conversation amongst themselves than taking care of us. Main hallways/elevator floors very dirty. Parking lot/flowerbeds had ALOT of trash in them. Restaurant was never open during our 3 night stay. Room was clean, but housekeeping never came in during our stay. Had to ask front desk for clean towels and toilet paper. The Raddison name used to mean quality......not this location.
Stayed 3 nights in Mar 2025

6/10 Okay

Dymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ashuntae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Jen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pool was disgusting, dirty floors around the pool, chairs are stained, things floating in the pool, not well lit. Our hallway smelled like pot and cigarettes. The remote did not work for our TV. Staff was kind but that’s about it. We will not be staying here again.
Stayed 1 night in Mar 2025

4/10 Poor

Marie

The staff did their best , but the place is in transition to new ownership , and it needs time. The phones in room didn’t work so if you have questions you have to go to the desk. The toilet broke in the room, so went to the desk to get a plunger. That didn’t work, so got my stuff went to the desk for another room. When I got to the room the tv didn’t work, so went to the desk again. He was able to resolve the problem. The sink and tub did not drain properly, so I showered with water up past my ankles. The coffee was terrible, and there was nothing else.
Stayed 1 night in Mar 2025

4/10 Poor

Sharon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Title.

Things were closed due to renovations going on. Had to drive to another place for dinner. Things were broken in our room.
Stayed 1 night in Mar 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible ! I would never stay here again!
Stayed 1 night in Feb 2025

8/10 Good

Shaun

Stayed 1 night in Mar 2025