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Radisson Hotel Grand Rapids Riverfront

3.0 star property

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Photo gallery for Radisson Hotel Grand Rapids Riverfront

Terrace/patio
Lobby
Lobby
Indoor pool
Room, 1 King Bed with Sofa bed, Non Smoking, River View | 1 bedroom, premium bedding, down comforters, desk

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Laundry
  • Parking included
  • Gym
  • Air conditioning
  • 24/7 front desk
$119
includes taxes & fees
Aug 10 - Aug 11

Explore the area

Map
270 Ann Street NW, Grand Rapids, MI, 49504
  • DeVos Performance Hall
    ‪3 min drive‬
  • Van Andel Arena
    ‪3 min drive‬
  • John Ball Zoo
    ‪4 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, desk

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, River View

Room, 1 King Bed with Sofa bed, Non Smoking, River View | 1 bedroom, premium bedding, down comforters, desk

Room, 1 King Bed with Sofa bed, Non Smoking, River View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Business Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, desk

Business Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking, River View

Room, 2 Queen Beds, Non Smoking, River View | 1 bedroom, premium bedding, down comforters, desk

Room, 2 Queen Beds, Non Smoking, River View

  • Sleeps 4
  • 2 Queen Beds

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The price was $119
The price is $101 total
includes taxes & fees
Sonesta Hotel Grand Rapids Airport

About this property

Radisson Hotel Grand Rapids Riverfront

3-star hotel in West Grand
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Radisson Hotel Grand Rapids Riverfront offers 162 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 18 years old are not allowed in the swimming pool or hot tub.

Radisson Hotel Grand Rapids Riverfront features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business amenities at this 3-star property consist of a 24-hour business center, meeting rooms, and coworking spaces. Event facilities measuring 3200 square feet (297 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Radisson Hotel Grand Rapids Riverfront is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center (3,200 square feet of space)
  • Coworking space
  • Meeting room

Outdoors

  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (57 inch wide door)
  • Handrails in stairways (50 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool or hot tub, while guests under 18 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision

Property is also known as

Grand Rapids Riverfront Hotel
Hotel Riverfront
Riverfront Grand Rapids
Riverfront Hotel
Grand River Hotel Grand Rapids

Radisson Hotel Grand Rapids Riverfront Reviews

Reviews

6.2
Rating 10 - Excellent. 212 out of 1013 reviews
Rating 8 - Good. 191 out of 1013 reviews
Rating 6 - Okay. 234 out of 1013 reviews
Rating 4 - Poor. 181 out of 1013 reviews
Rating 2 - Terrible. 195 out of 1013 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Darren

Stayed 1 night in May 2025

10/10 Excellent

Adam

Stayed 1 night in May 2025

10/10 Excellent

Terri

Stayed 1 night in Apr 2025

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Roxanne

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Advertising a restaurant. Its actually closed. Not just for the day. Its closed for the foreseeable future. They need to stop advertising this.
Stayed 1 night in May 2025

10/10 Excellent

marcus

Stayed 1 night in Apr 2025

6/10 Okay

Frank

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and comfortable. I was expecting a warm breakfast but kitchen under repair.
Stayed 2 nights in May 2025

2/10 Terrible

Anthony

Stayed 1 night in May 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Amenities
I liked that they were able to accommodate my wife and I on short notice
Stayed 1 night in May 2025

6/10 Okay

Drake

Traveled with partner
Liked: Cleanliness, staff & service
The restaurant inside was under construction which was unfortunate.
Stayed 2 nights in May 2025

2/10 Terrible

Sarah

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is the type of hotel that hides cameras secretly in the bathroom. Meth heads outside. Not secure. Not clean. We reserved lake view. What we got was HVAC view. Hotel could not accommodate and stated no lake view rooms were left, however the acting supervisor stated we are not guaranteed the rooms we book on third party sites such as Expedia.
Stayed 1 night in May 2025

2/10 Terrible

Naomi

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind but not helpful. We checked into our room with two queen beds when I originally booked the king room. They said they ran out of king rooms even though only two of the seven floors were being semi occupied. They called it an upgrade and “wouldn’t charge us more” even though the queen rooms are less money, so again, not an upgrade. The room was dirty. There was hair all over the bathroom and on the shower walls. The shower head made a terrible screeching noise, probably because it was being held together by a literal hair tie with hair still tangled in it. The bed sheets and pillows smelled like they hadn’t been washed, the duvet did not have a cover and was visibly dirty with a bright pink substance that we also noticed was on the ceiling above the bed. The lobby smelled heavily of cigarettes and there was cigarette butts inside of the stairwell. The walls are paper thin and since they grouped everybody who was staying there onto two floors, we could hear everything all night and day from the other guests. The other reviews seem to have a common theme and it looks like we won’t be able to get our money back. We won’t be back.
Stayed 1 night in May 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice well kept hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 1 night in Apr 2025

6/10 Okay

Venkateshkumar

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Shower didn’t work, free breakfast was horrible, fitness center was not accessible but staff helped me.
Stayed 1 night in Apr 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and
Stayed 1 night in Apr 2025

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Ashlynd

Traveled with family and small children
We booked a room and the pool was being renovated the night auditor was amazing and refunded our room even though it was through Expedia and supposedly not refundable
Stayed 1 night in Apr 2025

4/10 Poor

Keith

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Chase

Liked: Cleanliness, staff & service

Broken Pool & Hot Tub

The hot tub and pool were broken. That was one of the main reasons I booked this hotel. The bar and lounge has been closed for months.
Stayed 1 night in Apr 2025

4/10 Poor

John

Disliked: Staff & service, property conditions & facilities

At least it was cheap

Hot water on the shower was intermittent at best, pool and hot tub were both closed for maintenance.
Stayed 2 nights in Apr 2025

4/10 Poor

Brad

Traveled with family
Disliked: Amenities
For $250 per night x several hundred filled rooms, there’s no excuse to still run a tired old facility. The recent reviews seemed good, but the experience was poor.
Stayed 2 nights in Apr 2025

8/10 Good

Star

Traveled with partner
Liked: Staff & service
Room dont get clean enoigj towels were yellowish
Stayed 1 night in Apr 2025

6/10 Okay

Rahul

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I stayed here for one night and got a king deluxe room. It was spacious but seemed very budget. Executive chairs had scratches and large tears in them (though I didn't need them so no harm to me). There was a used but mostly full monster energy drink in the middle of the floor when I got there. I'm assuming someone or the cleaning crew left it on accident. I got there at 9:20 at night but the room wasn't ready. Apparently the door needed a new battery. Found out after 15 minutes that another guest was waiting for the same. I guess electronic doors need batteries and run out often. Either way, it took about 45 minutes to get into the room late at night which my 2 daughters were not excited about after a long day at the travel tournament we were at. The lady at the desk was nice just clearly had a lot of guests to handle. Also the bathroom was old and cheap feeling. The bar sink and bathroom sink both backed up after a few minutes and took a while to drain but eventually did. The funniest was the shower arm mount that was originally pointing itself at the wall. I had to play with the screws to set it back so I could get the shower to spray into the tub and not at its own wall. I posted a video on google maps as well as this review for others. Overall just a large but somewhat run down room.
Stayed 1 night in Apr 2025