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Sheraton Grand Rapids Airport Hotel

4.0 star property

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Photo gallery for Sheraton Grand Rapids Airport Hotel

Property amenity
Property amenity
Exterior
Executive lounge
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available

Explore the area

Map
5700 28th St SE, Grand Rapids, MI, 49546
  • MSA Fieldhouse
    ‪11 min walk‬
  • Calvin College
    ‪4 min drive‬
  • Woodland Mall
    ‪5 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(15 reviews)
  • 144 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Balcony

7.0 out of 10
Good
(2 reviews)
  • 144 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Courtyard View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Courtyard View

  • 144 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds (Hearing Accessible)

  • 144 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Balcony

7.8 out of 10
Good
(6 reviews)
  • 144 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • 143 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 144 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(15 reviews)
  • 144 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Sonesta Hotel Grand Rapids Airport

  • Pool
  • Free airport shuttle
  • Pet friendly
  • Parking included
4.0 out of 5, Very Good, (1796)
$101 nightly
The price was $119
The price is $101 total
includes taxes & fees
Sonesta Hotel Grand Rapids Airport

About this property

Sheraton Grand Rapids Airport Hotel

4-star Grand Rapids hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite. Change of towels is available on request.
Sheraton Grand Rapids Airport Hotel offers 259 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Sheraton Grand Rapids Airport Hotel provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center, 25 meeting rooms, and coworking spaces. This Grand Rapids hotel also offers multilingual staff, gift shops/newsstands, and a garden. Complimentary uncovered self parking is available on site.

Sheraton Grand Rapids Airport Hotel is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Sheraton Grand Rapids Airport Hotel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 6:00 AM to 11:00 AM for a fee: USD 5 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 25 meeting rooms
  • Conference center
  • Coworking space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Pool hoist on site
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 55 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 5 to 20 per person
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM

Property is also known as

Sheraton Rapids Hotel Rapids
The Plaza Grand Rapids Airport Hotel
Sheraton Grand Rapids Airport Hotel Hotel
Sheraton Grand Rapids Airport Hotel Grand Rapids
Sheraton Grand Rapids Airport Hotel Hotel Grand Rapids

Sheraton Grand Rapids Airport Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 265 out of 405 reviews
Rating 8 - Good. 75 out of 405 reviews
Rating 6 - Okay. 34 out of 405 reviews
Rating 4 - Poor. 15 out of 405 reviews
Rating 2 - Terrible. 16 out of 405 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melina, noblesville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Highly recommend
Stayed 1 night in Apr 2025

6/10 Okay

Doreen

Traveled with family
Liked: Cleanliness, staff & service
The rooms are dated and small. Although the beds were comfortable enough, they used a plastic-ish blanket that was weird and stuck to your skin if the sheet slipped beneath it. The bathroom was well appointed, nice amenities including liquid hand soap,but very small. The heating/AC unit was quite loud and ran constantly, yet did not adjust the room temp, even after adjusting it.
Stayed 1 night in Apr 2025

8/10 Good

Humberto

Stayed 2 nights in Apr 2025

10/10 Excellent

Melissa

Stayed 2 nights in Apr 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here when ever we fly out of GRR. It’s very nice, convenient and the staff are friendly
Stayed 1 night in Mar 2025

10/10 Excellent

geneva D

Stayed 1 night in Apr 2025

10/10 Excellent

John

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
No problems.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bunny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was fantastic!
Stayed 2 nights in Mar 2025

10/10 Excellent

Lily A, Austin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kids that were running around kind of sucked but otherwise it was a great syah
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Nice bar! Friendly staff!
Stayed 1 night in Apr 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super nice and everything was clean!
Stayed 1 night in Mar 2025

10/10 Excellent

Ceci

Great Hotel near airport

Wonderful. Landed at the airport after midnight. Called the hotel and the shuttle was there to pick us up in 10 minutes. Very nice desk staff to welcome us. Impressive.
Stayed 1 night in Mar 2025

10/10 Excellent

Shaniyah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness
Stayed 2 nights in Mar 2025

8/10 Good

Camissa

Stayed 2 nights in Mar 2025

6/10 Okay

Dalia

It was okay for one night stay by the airport
Stayed 1 night in Mar 2025

8/10 Good

Karyl

The weather is very cold.There was a very thin blanket on the bed and no others. The room was very cold and I was very cold. It was snowing outside.
Stayed 1 night in Mar 2025

6/10 Okay

Vicki

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The front desk people were atrocious. We checked in with a young woman who possibly was just having a terrible day but taking it out on anyone she saw. She promised extra pillows. We got none. She was short and not nice. Later we called down, asking about room service, they have none, and then about the restaurant and couldn’t get a good answer. We did use the restaurant and the staff was very nice. The facility is very clean and you often see people moving about cleaning. The outdoor pool closes off season, which I did not know. The pool woman’s bathroom door would not shut or lock. I found that very troubling as I was expecting to be able to change in the pool area or at least use a restroom!!
Stayed 2 nights in Mar 2025

8/10 Good

Kevin

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Darren

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to plenty of restaurants and shopping. We didn't hear any noise from outside of our room whether we were in our room or on our balcony. We had a very nice stay.
Stayed 1 night in Mar 2025

8/10 Good

nkanku

Liked: Cleanliness, property conditions & facilities
I love staying every time I visit GR
Stayed 3 nights in Mar 2025

6/10 Okay

Tara

Traveled with family

Mid at best

The checkin process was the best part of the stay. Front desk workers were so friendly! Everything went down from there. The tiniest hotel bathroom ever. The hot tub was not hot. When we asked about it they said maintenance wasn’t there to look into it. The bathroom shower curtain was too long and got water everywhere.
Stayed 1 night in Mar 2025