Sheraton Grand Rapids Airport Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Grand Rapids Airport Hotel

Property amenity
Executive lounge
Exterior
Meeting facility
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet friendly
    Pet friendly
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Hot Tub
    Hot Tub
  • Pool
    Pool

Explore the area

Map
5700 28th St SE, Grand Rapids, MI, 49546
  • MSA Fieldhouse
    14 min walk
  • Patterson Ice Center
    3 min drive
  • Calvin College
    6 min drive
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    7 min drive

Room options

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Balcony

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Courtyard View

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Balcony

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Sheraton Grand Rapids Airport Hotel

4-star Grand Rapids hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite. Change of towels is available on request.
Sheraton Grand Rapids Airport Hotel offers 259 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Sheraton Grand Rapids Airport Hotel provides a spa tub and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center, 25 meeting rooms, and coworking spaces. This Grand Rapids hotel also offers multilingual staff, gift shops/newsstands, and a garden. Complimentary uncovered self parking is available on site.

Sheraton Grand Rapids Airport Hotel is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Sheraton Grand Rapids Airport Hotel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 6:00 AM to 11:00 AM for a fee: USD 5 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub

Family friendly

  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 25 meeting rooms
  • Conference center
  • Coworking space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Pool hoist on site
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 55 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 5 to 20 per person
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM

Property is also known as

Sheraton Rapids Hotel Rapids
The Plaza Grand Rapids Airport Hotel
Sheraton Grand Rapids Airport Hotel Hotel
Sheraton Grand Rapids Airport Hotel Grand Rapids
Sheraton Grand Rapids Airport Hotel Hotel Grand Rapids

Sheraton Grand Rapids Airport Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 173 out of 265 reviews" "
Rating 8 - Good. 47 out of 265 reviews" "
Rating 6 - Okay. 21 out of 265 reviews" "
Rating 4 - Poor. 11 out of 265 reviews" "
Rating 2 - Terrible. 13 out of 265 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andria

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Jay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing to write home about.
This hotel was fine. The staff was friendly and helpful. The room seemed small and breakfast was not included. The pool was nice and big. The room was clean and updated, but overall, "nothing to write home about."
Stayed 2 nights in Aug 2024

10/10 Excellent

Nathen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Room was great, kids loved the balcony that looked at the pool. Clean lobby & friendly staff. Will stay again!
Stayed 1 night in Aug 2024

8/10 Good

Steven M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

MINKYU

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
I would book again. It was pleasant
Stayed 5 nights in Aug 2024

10/10 Excellent

Carlie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place to stay. Rooms are clean and comfortable. Food is good and pool area is very nice. Will definitely stay again.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
At check in we were told the kitchen closed at 10pm in case we needed a snack. The bartender informed us the kitchen was closed it was 9:30. That was a huge bummer but the bar space was really cool. When we got to our room no hot water. I called and they said they were working on it. Again huge bummer. I was so exhausted and needed some rest. So i got to shower at 430am before leaving for our flight. Not ok at all. Overall i liked the property,?the pool space looked great, it was clean and the employees seemed very friendly. The airport was very close. If we go back to GR i would give them another try.
Stayed 1 night in Aug 2024

6/10 Okay

Jasmine

Liked: Room comfort
Disliked: Cleanliness, staff & service
Door guard loose and coming off.
Stayed 1 night in Aug 2024

4/10 Poor

Dustin

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. They took great care of me.
Stayed 1 night in Aug 2024

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service very accommodating
Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was amazing. Staff was very positive and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Dinner was surprisingly delicious. Whole experience was excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Leslie

Stayed 1 night in Aug 2024

10/10 Excellent

Margaret

Stayed 1 night in Jul 2024

8/10 Good

ROBERT

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall we enjoyed our stay and we would consider returning. The value compared to other comparable hotels in the area was very good and the staff were friendly and accommodating. Most of the hotel was clean however the pool area was not well kept and had trash throughout it and the pool itself was dirty. Our hot water in our room also did not work for the one night we were there. Not a perfect stay but we would consider staying here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great and the staff are very friendly. They have indoor and outdoor pool and also a fire pit that’s great for smores.
Stayed 2 nights in Jul 2024

2/10 Terrible

Darius

Business traveler
Disliked: Cleanliness, staff & service, room comfort
Find another hotel
Checked in and the room TV did not work. Called desk and over an hour later was told I would get a new room. Packed up, got a new room, unpacked and the TV in the new room also did not work. Called front desk again and was told to pack up and get a new room. I asked if the TV worked in the next room and was told I wouldn’t know until I switched rooms and tried to turn it on. I gave up. Was told that hotel wouldn’t make a charge adjustment because I paid through hotels.com. Hotels.com won’t do anything o make it right. Do yourself a favor and book a reputable hotel directly. At least that way you can dispute the charge.
Stayed 1 night in Jul 2024

8/10 Good

jacobus, london

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great hotel, nice pool area, very close to dining and shopping. desk crew not very enthusiastic rooms are clean and very roomy
Stayed 1 night in Jul 2024

10/10 Excellent

Karina

Stayed 1 night in Jul 2024

8/10 Good

Thomas

Stayed 1 night in Jul 2024

10/10 Excellent

Chandler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Leonard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024