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Sheraton Grand Rapids Airport Hotel

4.0 star property

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Photo gallery for Sheraton Grand Rapids Airport Hotel

Property amenity
Executive lounge
Property amenity
Property amenity
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Pet friendly
  • Breakfast available
  • Gym
$130
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
5700 28th St SE, Grand Rapids, MI, 49546
  • MSA Fieldhouse
    ‪11 min walk‬
  • Calvin College
    ‪4 min drive‬
  • Woodland Mall
    ‪5 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(18 reviews)
  • 144 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Balcony

  • 144 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Courtyard View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Courtyard View

  • 144 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds (Hearing Accessible)

  • 144 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Balcony

7.8 out of 10
Good
(7 reviews)
  • 144 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • 143 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 144 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(19 reviews)
  • 144 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Sheraton Grand Rapids Airport Hotel

4-star Grand Rapids hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite. Change of towels is available on request.
Sheraton Grand Rapids Airport Hotel offers 259 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Sheraton Grand Rapids Airport Hotel provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center, 25 meeting rooms, and coworking spaces. This Grand Rapids hotel also offers multilingual staff, gift shops/newsstands, and a garden. Complimentary uncovered self parking is available on site.

Sheraton Grand Rapids Airport Hotel is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Sheraton Grand Rapids Airport Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 6:00 AM to 11:00 AM for a fee: USD 5 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 25 meeting rooms
  • Conference center
  • Coworking space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Pool hoist on site
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 55 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 5 to 20 per person
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM

Property is also known as

Sheraton Rapids Hotel Rapids
The Plaza Grand Rapids Airport Hotel
Sheraton Grand Rapids Airport Hotel Hotel
Sheraton Grand Rapids Airport Hotel Grand Rapids
Sheraton Grand Rapids Airport Hotel Hotel Grand Rapids

Sheraton Grand Rapids Airport Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 286 out of 443 reviews
Rating 8 - Good. 85 out of 443 reviews
Rating 6 - Okay. 37 out of 443 reviews
Rating 4 - Poor. 18 out of 443 reviews
Rating 2 - Terrible. 17 out of 443 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
The TV didn’t work in our room and they couldn’t fix it until our second night. Otherwise good
Stayed 2 nights in May 2025

10/10 Excellent

Donta

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

ROXANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

ROBERT

Traveled with family
Disliked: Property conditions & facilities
We stayed here one night, checking in late night to be close to the airport for an early flight. The lobby was full of shockingly loud Christian High School teens or pre-teens that had obviously never been in public before. The staff did nothing to quiet them or get them to stop playing in the elevators. Room was decent but screws in the heating unit were all loose and something in that system made noise the entire 3 hours we tried to sleep. I recommend finding other accommodations.
Stayed 1 night in May 2025

10/10 Excellent

Hollie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a gorgeous hotel, and I have high standards.
Stayed 1 night in Apr 2025

10/10 Excellent

Mariana

Stayed 1 night in May 2025

10/10 Excellent

Rick

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Pool.
Stayed 2 nights in May 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

Renee

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
I thought breakfast was free and was very disappointed that it wasn't.
Stayed 4 nights in May 2025

10/10 Excellent

Jeffrey, Gaylord

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in May 2025

4/10 Poor

Gregory

Stayed 1 night in May 2025

10/10 Excellent

Shreya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Amanda

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
No outlets by beds. Not convenient for CPAP or charging phones/watches. Behind nightstand was a dirty carpet area with a random medication tablet.
Stayed 1 night in May 2025

10/10 Excellent

Breanne

Stayed 1 night in May 2025

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Robert

Liked: Cleanliness
Gentleman at check in extremely courteous and helpful. Professional. Young lady at check out was rude and took no initiative to help when I asked for a receipt. Typical, poorly-mannered snowflake.
Stayed 1 night in May 2025

10/10 Excellent

Angel

Stayed 3 nights in Apr 2025

10/10 Excellent

Mebtu

Stayed 3 nights in May 2025

8/10 Good

Kim

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Dequon

Stayed 1 night in May 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice place to relax

Lovely pool and hot tub. Large room, comfortable bed. Modern decor
Stayed 2 nights in May 2025

10/10 Excellent

Lilliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pool!
Stayed 1 night in Apr 2025

4/10 Poor

Verneder

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We have stayed at this property several times before and it's never been a bad experience, and it wasn't really bad this time either, however we weren't expecting for the incidentals deposit to be almost the same price of the room, it's always been $50 or less at times. We booked 3 rooms so our deposit for one night was$4]], thankfully we had the funds to cover and not limit our plans. Also, on this trip, the televisions in 2 of the 3 rooms, did not work. I was offered Bonvoy points to compensate, but we'll see what amount and if that happens in a few days. Other than that, we usually have a great time at this property.
Stayed 1 night in May 2025