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Tru by Hilton Grand Rapids Airport

2.5 star property

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Photo gallery for Tru by Hilton Grand Rapids Airport

Reception
Lobby
Indoor pool
Terrace/patio
Room, 2 Queen Beds | Cribs/infant beds, free WiFi, bed sheets, wheelchair access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
4570 28th Street SE, Grand Rapids, MI, 49512
  • Patterson Ice Center
    ‪13 min walk‬
  • Orbit Room
    ‪2 min drive‬
  • Centerpointe Mall
    ‪3 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Cribs/infant beds, free WiFi, bed sheets, wheelchair access

Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing, Roll-in Shower)

Room, 2 Queen Beds, Accessible (Hearing, Roll-in Shower) | Cribs/infant beds, free WiFi, bed sheets, wheelchair access

Room, 2 Queen Beds, Accessible (Hearing, Roll-in Shower)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Cribs/infant beds, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower) | Cribs/infant beds, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Sonesta Hotel Grand Rapids Airport

  • Pool
  • Hot Tub
  • Free airport shuttle
  • Pet friendly
4.0 out of 5, Very Good, (1262)
The price is $93
per night
$109 total
includes taxes & fees
Mar 6 - Mar 7
Sonesta Hotel Grand Rapids Airport

About this property

Tru by Hilton Grand Rapids Airport

Hotel in Kentwood
An indoor pool, a fitness center, and a snack bar/deli are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite.
Tru by Hilton Grand Rapids Airport offers 98 accommodations with coffee/tea makers and designer toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tru by Hilton Grand Rapids Airport features an indoor pool and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a business center. This Grand Rapids hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and a front-desk safe. Complimentary self parking is available on site.

Tru by Hilton Grand Rapids Airport has designated areas for smoking.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Playground

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Grand Rapids Airport Hotel
Tru Hilton Hotel
Tru Hilton Grand Rapids Airport
Tru Hilton
Tru By Hilton Rapids Rapids
Tru by Hilton Grand Rapids Airport Hotel
Tru by Hilton Grand Rapids Airport Grand Rapids
Tru by Hilton Grand Rapids Airport Hotel Grand Rapids

Tru by Hilton Grand Rapids Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 368 out of 654 reviews
Rating 8 - Good. 159 out of 654 reviews
Rating 6 - Okay. 64 out of 654 reviews
Rating 4 - Poor. 32 out of 654 reviews
Rating 2 - Terrible. 31 out of 654 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bradley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay at. Easy to get to
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plain room but all you need.
Room was sparsely furnished with wrinkly bedspread. No rugs or carpet. Minimal wall decorations. Quiet with nice large TV. Very clean. Water bottle fillers. Nice breakfast and coffee. Towels ok.
Stayed 1 night in Nov 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pet friendly hotel near airport
It was the first time we traveled with our dogs and the room was very pet friendly. Breakfast was good and Tracy at the front desk was very helpful. I had a very restful sleep and never heard any jets or traffic.
Our dogs enjoyed their stay too!
Stayed 1 night in Nov 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Shonda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and staff was very friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Charm

Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle service from airport and fast check-in. Great service.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Stayed 1 night in Oct 2024

8/10 Good

Windy

Stayed 4 nights in Oct 2024

10/10 Excellent

Sonia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean. Breakfast was delicious and the pool table was a plus for my boys
Stayed 2 nights in Oct 2024

10/10 Excellent

Melvin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice smaller hotel very clean and accommodating
Stayed 2 nights in Oct 2024

10/10 Excellent

Nancy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Paul

Stayed 1 night in Sep 2024

10/10 Excellent

vincent

Business traveler, Traveled with partner
Great check in… the clerk was great💥
Stayed 1 night in Oct 2024

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
New property. Very nice. Clean. Great staff. Nice pool and gym. Extra days parking for a free very reasonable. Will stay again for sure.
Stayed 1 night in Oct 2024

10/10 Excellent

Rayshawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Paul

Stayed 1 night in Oct 2024

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
It was a good, clean place to stay.
Stayed 1 night in Oct 2024

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Employees are great but had noisy neighbors across the hall and the floor above our room
Stayed 1 night in Oct 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Oct 2024

10/10 Excellent

Vasudevan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Nice large clean room. Everything looked new. Good service at front desk. Good breakfast buffet. Quiet.
Stayed 1 night in Oct 2024

10/10 Excellent

Jeffrey

Business traveler
This property is always clean and orderly. The staff is great to work with.
Stayed 1 night in Oct 2024

10/10 Excellent

Tracy, Kalkaska

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Pillows
Easy check in process and very polite. Only complaint would be the pillows… very soft and not comfortable. Amazing breakfast
Stayed 2 nights in Oct 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024