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Service Plus Inn and Suites - Grande Prairie

2.5 star property

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Photo gallery for Service Plus Inn and Suites - Grande Prairie

Casino
2 restaurants, breakfast served
Meeting facility
Standard Room | Premium bedding, Tempur-Pedic beds, individually decorated
Waterslide

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Hot Tub
  • Free airport shuttle
$116
includes taxes & fees
Nov 1 - Nov 2

Explore the area

View in a map
10810 107 Avenue, Grande Prairie, AB, T8V7A9
  • Place, Northwestern Polytechnic
    ‪2 min walk‬
  • Place, The Great Northern Casino
    ‪5 min walk‬
  • Place, Prairie Mall Shopping Centre
    ‪3 min drive‬
  • Airport, Grande Prairie, AB (YQU)
    ‪5 min drive‬

Room options

View all photos for Deluxe Family Suite

Deluxe Family Suite | Premium bedding, Tempur-Pedic beds, individually decorated

Deluxe Family Suite

  • 248 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, individually decorated

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(46 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Premium bedding, Tempur-Pedic beds, individually decorated

Standard Room

8.4 out of 10
Very good
(38 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About this property

Service Plus Inn and Suites - Grande Prairie

Grande Prairie hotel with 2 restaurants
2 restaurants, a casino, and free water park access are available at this hotel. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free manager's reception. Other amenities include an indoor pool, a fitness center, and a bar/lounge.
Service Plus Inn and Suites - Grande Prairie offers 122 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2025.

An indoor pool and a hot tub are on site. Other recreational amenities include a complimentary water park and a fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a complimentary water park, Service Plus Inn and Suites - Grande Prairie features a waterslide and an indoor pool. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered on select days. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 770 square feet (72 square meters) include conference space. This family-friendly hotel also offers a casino, a hot tub, and a fitness center. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite uncovered self parking is complimentary.

Service Plus Inn and Suites - Grande Prairie has designated areas for smoking.

A complimentary manager's reception is offered on select days.
Smitty's Family Restauran - This family restaurant serves breakfast, lunch, and dinner. Happy hour is offered.
Great Northern Casino - This pub serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Uncovered extended parking on site (CAD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Great Northern Casino
  • Smitty's Family Restauran

Things to do

  • 17 gaming tables
  • 424 slot machines
  • Casino (300,000 square feet of space)
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 770 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 1999
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated guestrooms - July 2025

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet (varies based on length of stay), plus a deposit of CAD 25 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 220 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered extended parking fee: CAD 5.00 per day
  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grande Prairie Inn
Grande Prairie Service Plus Inn
Service Inn
Service Inn Grande Prairie
Service Plus Grande Prairie
Service Plus Inn
Service Plus Inn Grande Prairie
Service Plus Inn and Suites - Grande Prairie Hotel
Service Plus Inn and Suites - Grande Prairie Grande Prairie

Reviews

Service Plus Inn and Suites - Grande Prairie Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 463 out of 1003 reviews
Rating 8 - Good. 339 out of 1003 reviews
Rating 6 - Okay. 128 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 33 out of 1003 reviews

Reviews

8/10 Good

Gerald

Liked: Cleanliness, staff & service
Very good breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

William, Grimshaw

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a room for 2 queens and got a queen and a pull out sofa and after looking it was my fault in the booking and they were able to accommodate the second night when they had a room available
Stayed 2 nights in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

E Gail, Sylvan Lake

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Close to everything, late dining options.

6/10 Okay

E Gail, Sylvan Lake

Traveled with family
Liked: Staff & service
Hotel was very dated, bottom floor very noisy. Bathroom was not clean, showed pictures to desk staff, they were to address issues
Stayed 1 night in Jul 2025

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great property.We were there for the Special Olympics provincial games.Had a great time
Stayed 2 nights in Jul 2025

8/10 Good

Danielle

Traveled with family and small children
Liked: Staff & service, amenities
There was a leak in our first room and they quickly assigned us another.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable, the pool was great. Good breakfast and amenities. Staff were friendly. A great stay for a good price
Stayed 2 nights in Jul 2025

10/10 Excellent

Atayib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Kathy

Traveled with family
Liked: Cleanliness, staff & service
We had no internet for the first 4 days and only got it after changing rooms,
Stayed 3 nights in Jul 2025

8/10 Good

Doug

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 1 night in Jul 2025

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Was very quiet and clean
Stayed 3 nights in Jul 2025

6/10 Okay

Marty

Stayed 1 night in Jun 2025

8/10 Good

Stephanie

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Wenonah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Zanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating for my mom's little birthday party cake eating, and allowed us to use the Breakfast room. And also allowed us to use the pool as well. I just didn't like the window blinds in the room, they let a lot of light through. And we needed a freezer for our freezer packs for travel. The in-room fridge wasn't adjustable and didn't offer a freezer. And I would have preferred to be able to keep the fan on for better temperature control. The AC wasn't adjustable enough for me.
Stayed 1 night in Jun 2025

8/10 Good

Shirley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located
Stayed 1 night in Jun 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and clean
Stayed 2 nights in Jun 2025

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Erik

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casino paid handsomely!
Stayed 1 night in Jun 2025

10/10 Excellent

Cornelius

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location
Stayed 2 nights in May 2025

10/10 Excellent

Kent

Stayed 1 night in Jun 2025