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Service Plus Inn and Suites - Grande Prairie

2.5 star property

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Photo gallery for Service Plus Inn and Suites - Grande Prairie

Casino
Standard Room | Premium bedding, Tempur-Pedic beds, in-room safe, individually decorated
Waterslide
2 restaurants, breakfast served
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Hot Tub
  • Free airport shuttle
  • Bar

Explore the area

Map
10810 107 Avenue, Grande Prairie, AB, T8V7A9
  • Northwestern Polytechnic
    ‪2 min walk‬
  • The Great Northern Casino
    ‪6 min walk‬
  • Prairie Mall Shopping Centre
    ‪3 min drive‬
  • Grande Prairie, AB (YQU)
    ‪6 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, Tempur-Pedic beds, in-room safe, individually decorated

Standard Room

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, in-room safe, individually decorated

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

Service Plus Inn and Suites - Grande Prairie

Grande Prairie hotel with casino, connected to a shopping center
2 restaurants, a casino, and free water park access are available at this hotel. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free manager's reception. Other amenities include an indoor pool, a fitness center, and a bar/lounge.
Service Plus Inn and Suites - Grande Prairie offers 122 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a complimentary water park and a fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a complimentary water park, Service Plus Inn and Suites - Grande Prairie features a waterslide and an indoor pool. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered on select days. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a business center and a meeting room. Event facilities measuring 1604 square feet (149 square meters) include conference space. This family-friendly hotel also offers a casino, a children's pool, and a hot tub. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary self parking is available on site.

Service Plus Inn and Suites - Grande Prairie has designated areas for smoking.

A complimentary manager's reception is offered on select days.
The Den Pub & Carvery - This pub serves breakfast, lunch, and dinner. Happy hour is offered.
Platinum Lounge - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site (CAD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Platinum Lounge
  • The Den Pub & Carvery

Things to do

  • 17 gaming tables
  • 424 slot machines
  • Casino (300,000 square feet of space)
  • Children's pool
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • Shopping mall
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,604 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night (maximum CAD 10 per stay), plus a deposit of CAD 25 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 220 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Extended parking fee: CAD 5.00 per day
  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25 per pet, per night (maximum CAD 10 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grande Prairie Inn
Grande Prairie Service Plus Inn
Service Inn
Service Inn Grande Prairie
Service Plus Grande Prairie
Service Plus Inn
Service Plus Inn Grande Prairie
Service Plus Inn and Suites - Grande Prairie Hotel
Service Plus Inn and Suites - Grande Prairie Grande Prairie

Service Plus Inn and Suites - Grande Prairie Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 425 out of 1004 reviews
Rating 8 - Good. 358 out of 1004 reviews
Rating 6 - Okay. 146 out of 1004 reviews
Rating 4 - Poor. 42 out of 1004 reviews
Rating 2 - Terrible. 33 out of 1004 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin Reid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kyle

Stayed 1 night in Jan 2025

8/10 Good

Judy

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Audrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good location
Stayed 1 night in Jan 2025

4/10 Poor

Sasha

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Meh

The room we got was very humid
Stayed 1 night in Jan 2025

10/10 Excellent

Stanislav

Stayed 10 nights in Jan 2025

2/10 Terrible

kim

Stayed 2 nights in Dec 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Doug

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Shaylyn

Business traveler, Traveled with family
Liked: Staff & service
Always love the staff,
Stayed 1 night in Jan 2025

10/10 Excellent

Tony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Kimberley

Stayed 1 night in Dec 2024

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
From entering this property we were not met with hospitality. It didn’t affect us as we were only there for the location of the fireworks for our three kids. I understand the hotel May be used to working men however if it is a hotel for working men it should state that. We arrived at 9:15 for breakfast and most of the “hot breakfast” was gone & they ran out so was not planning to replenish. Upon check out we paid. Cash deposit so they had to check the room before returning it- they complained on minimal things so I stated I have photos of cleaning supplies left behind in our room Upon arrival. Coffeee split down the door of the bathroom, the trim around inside of bathroom door really dirty & the overall cow illness just not up to par however the bedding and towels were clean so we didn’t complain as it was a quick night stay with our kids for newyesrs. The front desk attendant was very rude once again, stated I should drop the “attitude” as if I were her child. My children were standing there with me so I replied with I don’t speak to my own children that way please don’t speak ti me like I am a child. She didn’t respond or say much more after that. We got our return and left.
Stayed 1 night in Dec 2024

8/10 Good

Michelle

Stayed 3 nights in Jan 2025

10/10 Excellent

Laurelle

Stayed 2 nights in Dec 2024

2/10 Terrible

Ashley

Business traveler, Traveled with partner
Disliked: Staff & service, property conditions & facilities
Beds were so uncomfortable staff was horrible Breakfast was terrible Didnt have proper covers
Stayed 1 night in Jan 2025

8/10 Good

Herman

Liked: Cleanliness, staff & service, property conditions & facilities
good service
Stayed 1 night in Dec 2024

10/10 Excellent

Debbie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room could use a new toilet and water tap
Stayed 1 night in Dec 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Dec 2024

6/10 Okay

Mike

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasnt given the room i paid for. I was given a room with one bed instead of 2. Thete was zero change in price
Stayed 1 night in Dec 2024

6/10 Okay

Haley

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Shaylyn

Stayed 1 night in Dec 2024