Service Plus Inn and Suites - Grande Prairie

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Service Plus Inn and Suites - Grande Prairie

Premium bedding, Tempur-Pedic beds, in-room safe, individually decorated
Indoor pool
Front of property
Deluxe Family Suite | Premium bedding, Tempur-Pedic beds, in-room safe, individually decorated
2 restaurants, breakfast served

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot Tub
  • Bar
  • Parking available
  • Free airport shuttle

Explore the area

Map
10810 107 Avenue, Grande Prairie, AB, T8V7A9
  • Northwestern Polytechnic
    ‪2 min walk‬
  • The Great Northern Casino
    ‪6 min walk‬
  • Gateway Power Centre
    ‪6 min walk‬
  • Grande Prairie, AB (YQU)
    ‪6 min drive‬

Room options

Standard Room

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Service Plus Inn and Suites - Grande Prairie

Grande Prairie hotel with casino, connected to a shopping center
2 restaurants, a casino, and free water park access are available at this hotel. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free manager's reception. Other amenities include an indoor pool, a fitness center, and a bar/lounge.
Service Plus Inn and Suites - Grande Prairie offers 122 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a complimentary water park and a fitness center.

Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a complimentary water park, Service Plus Inn and Suites - Grande Prairie features a waterslide and an indoor pool. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered on select days. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a business center and a meeting room. Event facilities measuring 1604 square feet (149 square meters) include conference space. This family-friendly hotel also offers a casino, a children's pool, and a spa tub. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary self parking is available on site.

Service Plus Inn and Suites - Grande Prairie has designated areas for smoking.

A complimentary manager's reception is offered on select days.
The Den Pub & Carvery - This pub serves breakfast, lunch, and dinner. Happy hour is offered.
Platinum Lounge - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site (CAD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Platinum Lounge
  • The Den Pub & Carvery

Things to do

  • 17 gaming tables
  • 424 slot machines
  • Casino (300,000 square feet of space)
  • Children's pool
  • Free water park
  • Gym
  • Indoor pool
  • Shopping mall
  • Spa tub
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,604 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night (maximum CAD 10 per stay), plus a deposit of CAD 25 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 220 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Extended parking fee: CAD 5.00 per day
  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25 per pet, per night (maximum CAD 10 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grande Prairie Inn
Grande Prairie Service Plus Inn
Service Inn
Service Inn Grande Prairie
Service Plus Grande Prairie
Service Plus Inn
Service Plus Inn Grande Prairie
Service Plus Inn and Suites - Grande Prairie Hotel
Service Plus Inn and Suites - Grande Prairie Grande Prairie

Service Plus Inn and Suites - Grande Prairie Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 383 out of 928 reviews" "
Rating 8 - Good. 343 out of 928 reviews" "
Rating 6 - Okay. 132 out of 928 reviews" "
Rating 4 - Poor. 40 out of 928 reviews" "
Rating 2 - Terrible. 30 out of 928 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and awesome service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Laurelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the 24 years thar my husband and I have been together, we have always and will continue to stay at Service Plus Grande Prairie ❤️ Our experience has always been great. The staff is great and the Front Desk Manager is awesome and reasonable.
Stayed 1 night in Oct 2024

8/10 Good

robyn

Very impressed
Stayed 1 night in Oct 2024

10/10 Excellent

Carmen

Stayed 2 nights in Sep 2024

4/10 Poor

Peta

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Great Service and Breakfast
Stayed 1 night in Oct 2024

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in great shape. The staff are all super friendly and helpful. The kids loved the pool and the waterslide.
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't bother!
Old n stinky! NO hot water, and zero pressure when trying to shower... Would not recommend!
Stayed 1 night in Sep 2024

8/10 Good

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was close to amenities and the room was very nice and very clean. Despite being next door to a casino, it was very quiet and I had a wonderful stay
Stayed 1 night in Oct 2024

6/10 Okay

Glin

Liked: Cleanliness, amenities, property conditions & facilities
Shuttle driver didn’t even help with my baggage.
Stayed 1 night in Sep 2024

8/10 Good

William

Liked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Harold

Disliked: Cleanliness, staff & service, property conditions & facilities
Check in person was not friendly. Pet friendly room had weird smell, like a bad odour that was trying to be covered up. Getting charged $25 x 2 for 2 lapdogs was steep as well, as a lot of places will only charge $25 total for up to 2 pets. Noisy as well, doors open and closing, talking etc.
Stayed 1 night in Sep 2024

8/10 Good

Rollie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a nice place
It was a good hotel it was a little dated but that didn't matter everything worked good, the staff was very friendly and there was lots of restaurants nearby. I stay at a lot of different hotels and this one the water pressure in the shower was just awesome. Lol
Stayed 2 nights in Sep 2024

10/10 Excellent

kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never write reviews but was so pleasantly surprised will stay again, the price was very reasonable, staff perfect and its close to everything, no complaints. Something is happening with the hot tub. My husband fell getting in and so did the other gentleman that was in the tub?? Weird it's like on an angle? But we were prepared second time.
Stayed 1 night in Oct 2024

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kelvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

wayne Alan

Liked: Cleanliness
Room was clean, reasonably priced, the tv worked well, the breakfast was good and the staff was friendly. Just what I was hoping for. I eould definitely stay there again.
Stayed 1 night in Sep 2024

6/10 Okay

Glin

Liked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Shirley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms for the value. Delicious breakfast. Only hitch was that our room wasn’t ready when we checked in which was inconvenient as we needed to change clothing to attend an event. The front desk found a way to find us changing space, so all was good in the end.
Stayed 1 night in Sep 2024

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great little spot for the night. Clean, quiet and close to shopping, food, entertainment.
Stayed 1 night in Sep 2024

8/10 Good

Trent

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024

10/10 Excellent

lynn

Liked: Cleanliness, staff & service, property conditions & facilities
We always stay here, it close to the casino for our weekends getaways.
Stayed 1 night in Sep 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Was goid easy and convenient no hassle other then my return on my deposit
Stayed 1 night in Sep 2024