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Service Plus Inn and Suites - Grande Prairie

2.5 star property

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Photo gallery for Service Plus Inn and Suites - Grande Prairie

Premium bedding, Tempur-Pedic beds, individually decorated
Casino
2 restaurants, breakfast served
Lobby sitting area
Waterslide

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Hot Tub
  • Free airport shuttle
$117
includes taxes & fees
Dec 14 - Dec 15

Explore the area

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10810 107 Avenue, Grande Prairie, AB, T8V7A9
  • Place, Muskoseepi Park
    ‪1 min walk‬
  • Place, Northwestern Polytechnic
    ‪2 min walk‬
  • Place, The Great Northern Casino
    ‪5 min walk‬
  • Airport, Grande Prairie, AB (YQU)
    ‪6 min drive‬

Room options

View all photos for Deluxe Family Suite

Deluxe Family Suite | Premium bedding, Tempur-Pedic beds, individually decorated

Deluxe Family Suite

  • 248 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, individually decorated

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(49 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Premium bedding, Tempur-Pedic beds, individually decorated

Standard Room

8.4 out of 10
Very good
(39 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Service Plus Inn and Suites - Grande Prairie

Grande Prairie hotel with 2 restaurants
2 restaurants, a casino, and free water park access are available at this hotel. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free manager's reception. Other amenities include an indoor pool, a fitness center, and a bar/lounge.
Service Plus Inn and Suites - Grande Prairie offers 122 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2025.

An indoor pool and a hot tub are on site. Other recreational amenities include a complimentary water park and a fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a complimentary water park, Service Plus Inn and Suites - Grande Prairie features a waterslide and an indoor pool. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered on select days. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 770 square feet (72 square meters) include conference space. This family-friendly hotel also offers a casino, a hot tub, and a fitness center. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite uncovered self parking is complimentary.

Service Plus Inn and Suites - Grande Prairie has designated areas for smoking.

A complimentary manager's reception is offered on select days.
Smitty's Family Restauran - This family restaurant serves breakfast, lunch, and dinner. Happy hour is offered.
Great Northern Casino - This pub serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Uncovered extended parking on site (CAD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Great Northern Casino
  • Smitty's Family Restauran

Things to do

  • 17 gaming tables
  • 424 slot machines
  • Casino (300,000 square feet of space)
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 770 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 1999
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated guestrooms - July 2025

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet (varies based on length of stay), plus a deposit of CAD 25 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 220 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered extended parking fee: CAD 5.00 per day
  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grande Prairie Inn
Grande Prairie Service Plus Inn
Service Inn
Service Inn Grande Prairie
Service Plus Grande Prairie
Service Plus Inn
Service Plus Inn Grande Prairie
Service Plus Inn and Suites - Grande Prairie Hotel
Service Plus Inn and Suites - Grande Prairie Grande Prairie

Service Plus Inn and Suites - Grande Prairie Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 483 out of 1005 reviews
Rating 8 - Good. 328 out of 1005 reviews
Rating 6 - Okay. 122 out of 1005 reviews
Rating 4 - Poor. 39 out of 1005 reviews
Rating 2 - Terrible. 33 out of 1005 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night. The room was clean, the bed comphy. Did not use the pool but one was available. Breakfast was good and a nice variety. Great value for the price.
Stayed 1 night in Sep 2025

8/10 Good

Deanna

Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

The service at check in was polite, courteous and very helpful.
Stayed 1 night in Sep 2025

6/10 Okay

Agnes

Stayed 1 night in Sep 2025

10/10 Excellent

Shawn

Stayed 2 nights in Sep 2025

6/10 Okay

Kimiko

Traveled with family
Liked: Staff & service
Your staff is amazing especially the breakfast lady. We engoyed chatting with her and reviving recommendations of places to see in grand prairie. The room was clean and appreciate the powerful a/c in this warm weather. There was a huge issue that I suggest that should be taken care of right away. My husband and I and our eight year old daughter went swimming. My daughter proceeded to go down the slide, and as she entered into the pool, a rock punctured her foot. I went to the front desk, got the first aid kit to ban it up her foot because it was bleeding. My husband found the rock in the bottom of the pool. I understand it was a freak accident, but as we continue to swim, we found so many other pieces of rocks on the pool deck and inside the pool. The hot tub was extremely filthy.
Stayed 1 night in Sep 2025

10/10 Excellent

James

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Aug 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
The carpet and couch smelled old.
Stayed 1 night in Jun 2025

8/10 Good

Colleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly 😊
Stayed 1 night in Aug 2025

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beside a casino and Smittys.
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Len

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Derek

Very nice rooms !
Stayed 1 night in Aug 2025

8/10 Good

Shelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a bit noisy above us and a reving motorcycle at 330 am was not great.
Stayed 4 nights in Aug 2025

10/10 Excellent

Priya

Liked: Amenities
Convenient
Stayed 2 nights in Aug 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to return to again for a short stay in Grande Prairie.
Stayed 1 night in Aug 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean rooms, good value!
Stayed 1 night in Aug 2025

2/10 Terrible

Vincent

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We found a German cockroach nymph in the bathroom of our room on the second floor. We alerted the front desk, who handled the situation as well as they could, offering to swap us rooms and ensuring us it would be cleaned appropriately. We opted to leave and will not be back.
Stayed 1 night in Aug 2025

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always amazing when we stay! It would be cool if they upgraded to smart tvs tho
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and comfortable overall. The sofa bed was very comfortable but the blankets had an awful texture and were not warm.
Stayed 3 nights in Aug 2025

8/10 Good

lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location the first room that we were given the air conditioner was not working so we were given a new room right away so we appreciate the help that the staff provided
Stayed 1 night in Aug 2025

6/10 Okay

Christina

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Neal

Stayed 3 nights in Aug 2025

8/10 Good

Wayne

Liked: Amenities
Staff was efficient and helpful. Hotel cleanliness was very good. The complimentary breakfast was very good. I’ll be back.
Stayed 3 nights in Aug 2025