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Service Plus Inn and Suites - Grande Prairie

2.5 star property

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Photo gallery for Service Plus Inn and Suites - Grande Prairie

Experience the iconic Great Northern Casino, a classic building with a flat roof and brick facade.
Conference room with a long table and six chairs, a projector screen, and a clock.
Restful retreat with a neatly made bed and a dark headboard featuring wall-mounted light fixtures.
Enjoy a drink at the hotel bar, where you can sit and socialize with friends.
Enjoy a refreshing swim in our pool, featuring a water slide for fun and relaxation.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Hot Tub
  • Free airport shuttle
  • Bar

Explore the area

Map
10810 107 Avenue, Grande Prairie, AB, T8V7A9
  • Northwestern Polytechnic
    ‪2 min walk‬
  • The Great Northern Casino
    ‪5 min walk‬
  • Prairie Mall Shopping Centre
    ‪3 min drive‬
  • Grande Prairie, AB (YQU)
    ‪5 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, Tempur-Pedic beds, individually decorated

Standard Room

8.4 out of 10
Very good
(33 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, individually decorated

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(37 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Family Suite

Deluxe Family Suite | Premium bedding, Tempur-Pedic beds, individually decorated

Deluxe Family Suite

  • 248 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Service Plus Inn and Suites - Grande Prairie

Grande Prairie hotel with 2 restaurants
2 restaurants, a casino, and free water park access are available at this hotel. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free manager's reception. Other amenities include an indoor pool, a fitness center, and a bar/lounge.
Service Plus Inn and Suites - Grande Prairie offers 122 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2025.

An indoor pool and a hot tub are on site. Other recreational amenities include a complimentary water park and a fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a complimentary water park, Service Plus Inn and Suites - Grande Prairie features a waterslide and an indoor pool. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered on select days. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 770 square feet (72 square meters) include conference space. This family-friendly hotel also offers a casino, a hot tub, and a fitness center. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite uncovered self parking is complimentary.

Service Plus Inn and Suites - Grande Prairie has designated areas for smoking.

A complimentary manager's reception is offered on select days.
Smitty's Family Restauran - This family restaurant serves breakfast, lunch, and dinner. Happy hour is offered.
Great Northern Casino - This pub serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Uncovered extended parking on site (CAD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Great Northern Casino
  • Smitty's Family Restauran

Things to do

  • 17 gaming tables
  • 424 slot machines
  • Casino (300,000 square feet of space)
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 770 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 1999
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated guestrooms - July 2025

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from July 7 2025 to July 31 2025 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet (varies based on length of stay), plus a deposit of CAD 25 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 220 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 3.00 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Uncovered extended parking fee: CAD 5.00 per day
  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grande Prairie Inn
Grande Prairie Service Plus Inn
Service Inn
Service Inn Grande Prairie
Service Plus Grande Prairie
Service Plus Inn
Service Plus Inn Grande Prairie
Service Plus Inn and Suites - Grande Prairie Hotel
Service Plus Inn and Suites - Grande Prairie Grande Prairie

Service Plus Inn and Suites - Grande Prairie Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 441 out of 1008 reviews
Rating 8 - Good. 352 out of 1008 reviews
Rating 6 - Okay. 142 out of 1008 reviews
Rating 4 - Poor. 42 out of 1008 reviews
Rating 2 - Terrible. 31 out of 1008 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cyril

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Lacey

Stayed 1 night in Mar 2025

8/10 Good

Maxine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area
Stayed 4 nights in Mar 2025

8/10 Good

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and location
Stayed 1 night in Apr 2025

8/10 Good

wes

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was enjoyable, check in was good, the clerk was very friendly and knowledgeable. After leaving we had some shopping to do and while shopping the hotel called me to let me know house keeping found a pair of ear buds and they were at the front desk. I have never had a hotel call saying something was left behind, so we were very happy to get our ear buds back!! We will def stay there again
Stayed 1 night in Apr 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great! Staff is amazing 👏
Stayed 2 nights in Apr 2025

8/10 Good

Cary

Traveled with family
Disliked: Amenities, property conditions & facilities
Ok
Stayed 1 night in Apr 2025

2/10 Terrible

Sarah

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
First hint- they supply earplugs in the room. No sleep listening to loud neighbouring rooms. Mattress is not comfortable at all. Spend the extra money and get a better quality room!
Stayed 1 night in Apr 2025

10/10 Excellent

Rachelle

Liked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Jack

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Breakfast was not great, microwaved eggs and hashbrowns. They dont have cots, instead they have floor foamies they charge 20/night for. I went and purchased an air mattress instead.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rachelle

Stayed 1 night in Apr 2025

6/10 Okay

Trevor

Stayed 1 night in Feb 2025

8/10 Good

Ernie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Average stay

Average stay. The squished fly on the wall in the room never got cleaned by entire stay. Bed came out of a used mattress store but other than that it was fine. Good breakfast. Couch was dirty. Hotel is very dated and carpet needs to go
Stayed 7 nights in Mar 2025

10/10 Excellent

Michelle

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely Booking Again!

Best hotel continental breakfast ever outside of luxury hotel. Staff were polite and friendly. Maids did an excellent job cleaning the room during the stay. The lemon water in the main lobby was a lovely touch! Great central location for anything in GP!
Stayed 2 nights in Apr 2025

10/10 Excellent

Taryn, Dawson Creek

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an enjoyable stay! Close to shopping and the kids love the waterslide and hot tub.
Stayed 1 night in Apr 2025

10/10 Excellent

vanessa

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Rachelle

Liked: Cleanliness, property conditions & facilities, room comfort

Great stay

Great
Stayed 2 nights in Apr 2025

8/10 Good

William

Stayed 1 night in Mar 2025

10/10 Excellent

Cory, Charlie Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing
Stayed 1 night in Apr 2025

6/10 Okay

Gordon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Myself and our family found the front check in lady was rude to us when I asked a question about confirming the number of rooms. There was no need to reoly in a rude tone of voice. The hotel is usually great,but we only stayed one night and will extend our stay elsewhere.
Stayed 1 night in Apr 2025

10/10 Excellent

Gayle Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool and hot tub plus a delicious breakfast. Very clean and beds where comfy
Stayed 1 night in Mar 2025

10/10 Excellent

Chelsea

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun water slide for little kids.
Stayed 1 night in Dec 2024

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d stay again

8/10 Good

Angela

Stayed 1 night in Mar 2025