The Barn Hotel & Spa, Sure Hotel Collection by BW

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Barn Hotel & Spa, Sure Hotel Collection by BW

Lobby sitting area
Indoor pool
Bar (on property)
Reception
Lobby sitting area

Reviews

7.4 out of 10

Good

Popular amenities

  • Parking available

Explore the area

Map
Toll Bar Road, Grantham, England, NG32 2HT
  • St. Wulfram's Church
    9 min drive
  • The Thorold
    11 min walk
  • Grantham Station
    13 min drive
  • East Midlands (EMA)
    66 min drive

Room options

Superior Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Superior Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Superior Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Superior Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Superior Room, 3 Twin Beds, Non Smoking

  • Sleeps 3
  • 3 Twin Beds

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About this property

The Barn Hotel & Spa, Sure Hotel Collection by BW

3-star Grantham hotel with restaurant
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
The Barn Hotel & Spa, Sure Hotel Collection by BW offers 100 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body treatments, and manicures and pedicures.
In addition to a full-service spa, The Barn Hotel & Spa, Sure Hotel Collection by BW features an indoor pool and a health club. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

10 meeting rooms are available. This business-friendly hotel also offers a spa tub, a sauna, and spa services. Complimentary self parking is available on site.

The Barn Hotel & Spa, Sure Hotel Collection by BW is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 8:00 AM and 11:00 AM.
Onsite venue - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Onsite venue #2 - This bar serves lunch only. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • English breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 10 meeting rooms

Outdoors

  • Garden

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Bathroom emergency pull cord
  • Elevator (47 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: GBP 25
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 35.00

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Thursday, Friday, and Saturday:
  • Spa tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per night

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 12 per person
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 35.00 (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 7 AM to 8:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Olde Barn Grantham
Olde Barn Hotel
Olde Barn Hotel Grantham
Wyndham Garden Grantham Hotel
Ramada Grantham
Olde Barn Marston
Wyndham Garden Grantham Marston, Lincolnshire
Olde Barn Hotel MARSTON
Olde Barn Hotel Grantham
Olde Barn Hotel
Olde Barn Grantham
Hotel The Olde Barn Hotel Grantham
Grantham The Olde Barn Hotel Hotel
Hotel The Olde Barn Hotel
The Olde Barn Hotel Grantham
Ramada Resort Grantham
Wyndham Garden Grantham
Olde Barn

The Barn Hotel & Spa, Sure Hotel Collection by BW Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 101 out of 387 reviews" "
Rating 8 - Good. 142 out of 387 reviews" "
Rating 6 - Okay. 82 out of 387 reviews" "
Rating 4 - Poor. 40 out of 387 reviews" "
Rating 2 - Terrible. 22 out of 387 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Good Quiet Clean place to stay.
Stayed 2 nights in Aug 2024

4/10 Poor

Kate, Ashford Kent

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The lack of modernisation is not the issue welcome to the 1990's. Room cleaning is lax & the matress and bed are appalling. The frame moves like your on a ship on a roungh sea and the mattress: the springs flew off and ping around when you lie down whist the bed frame violently moves around also.Poor sleep and when you get up you feel like you've been battered.
Stayed 2 nights in Aug 2024

8/10 Good

Neil

Stayed 1 night in Aug 2024

8/10 Good

Simon

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

vinnie

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Failed to amend booking to incorporate my changes made, Hotel is dirty and done cheap. Room was disgusting, holes in carpet, posts missing off bed furniture was dated, tiles in bathroom are not stuck properly with no grout and all over the place, Dinner was really bad, had chicked curry that i couldnt eat so left, £14.95 for a micro meal was a bit heavy. Overall one of the worst hotels ive ever stayed in.
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Gail

Disliked: Room comfort
Not the best
Not the best no food served after 9pm no spa facilities available in evening, hotel rooms a bit dated and could do with an update ,bed very uncomfortable
Stayed 1 night in Aug 2024

2/10 Terrible

Aileen, Redlands

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was extremely dirty. Our room wasn’t cleaned, it felt gross to walk around in our own room or sit anywhere. The hallway upon arrival was filled with all the dirty sheets almost covering the entire hallway that the housekeepers left. All in all, it was disappointing.
Stayed 1 night in Aug 2024

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Roxane

Liked: Staff & service
Room overlooked the overflow car park. Was basic but comfortable and shower was decent. Hotel looked a bit tired in general but service was quick and friendly and everything was clean and comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Stayed 1 night in Jul 2024

8/10 Good

Leigh

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, very CLEAN, spa a bonus & FREE parking
Hotel was ok, VERY CLEAN, beds could’ve been better and whilst the room decor looked like it had seen some attention the room carpet was old and stained (but clean). Having paid for a superior room and the price I’d paid I might’ve expected this to have been of a better standard. Having said that I’d booked breakfast but then had to leave early before breakfast had started and they made us bacon / sausage rolls in a bag to take away which was GREAT. No problem at all with parking as even though there was also a wedding on at the hotel the car park had loads of spaces!! Lastly we did pop our heads in the spa and enjoyed a swim and used the sauna, steam room and hot tub - whilst not massive in size it was adequate and a great extra benefit to our stay……..
Stayed 1 night in Jul 2024

10/10 Excellent

RICHARD

Stayed 1 night in Jul 2024

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I had a fantastic spa hot lava shell massage. Unfortunately we had a long wait for food in the restaurant.
Stayed 1 night in Jul 2024

8/10 Good

Kenneth

Liked: Staff & service, room comfort
Good facilities and location at a reasonable price
Good staff and customer service. Good breakfast both continental and full English included. Nice large lounge / library inside seating area. Good attached bar with reasonable price bar food. Only criticism is some parts could do with some attention to decor and maintenance. The floor boards in the corridor outside the bedrooms were very noisy. Fortunately it is a relatively small hotel so not too much movement of customers in the corridor. The location is outside of Grantham so a car is required. It is located on a fairly quiet “B” road and the hotel itself is set back from the road. This makes it generally quiet and pleasant. There is an outside seating area which is pleasant in good weather. Unfortunately I did not have time to try the Spa and health facilities, so can’t comment. Overall for the price it is a good location with good facilities at a reasonable price.
Stayed 1 night in Jul 2024

4/10 Poor

Brian, Breda

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The first hotel room had a loud dripping tap in the sink, a broken headboard on one of the beds and windows that would not stay open. It was a hot attic room with no air conditioning. After Reporting these problems, we were given another room. We were unable to use the shower in the second room. The water went from hot to scolding, and there was no option to run cold water. We had to use the shower in the first room—not fun walking down a corridor! Upon our return in the evening, we were informed it was fixed. It was not, and the deputy manager could not get it working correctly. We were told we couldn’t move rooms but would be given a key to another room in the morning to shower. The next day, when trying to enter the room, we discovered that the room was already occupied, not fun. We were offered a third room three days into our family holiday. All fixed? No, we weren’t given enough towels to shower, and the shower dripped like a waterfall after you stopped using it, drenching the room. This leads me to the final night of sleep. At 04:30 at night, I was awoken by the shower dripping/running, which meant my wife and I had to deal with it. After drying ourselves (and the room), we tried to get some sleep. In the morning we left. Upon my return home, I sought compensation (not a full refund) for our holiday being more of a chore than a break. It was denied. The hotel has a strict no-refund policy. It is a shame they are not as rigorous regarding room standards.
Stayed 5 nights in Jul 2024

6/10 Okay

James

Stayed 4 nights in Jul 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

Joseph

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Not great I'm afraid
Checked in, half hour later tried to have a shower - no hot water, not even luke warm! Informed reception, they had a reported broken down boiler servicing that area of hotel. Emergency plumber called out. We were offered a shower in their spa, but it was 2015 and closed at 2030, also meal had to be ordered by 2045....so we chose to eat instead as hungry. Unfortunately food was poor and not worth it. I checked status with reception and still no hot water, earliest would be tomorrow morning. The spa opened at 0800, but we had to leave 0730. Still no sign of a return in the am, so had to check out not having access to hot water for our entire stay. Not satisfactory for a hotel.
Stayed 1 night in Jul 2024

4/10 Poor

Richard

Business traveler
Disliked: Staff & service, property conditions & facilities
The wifi did not work throughout my stay, the pipework in the room was noisy and the breakfast mediocre
Stayed 4 nights in Jul 2024

6/10 Okay

Martin

Stayed 2 nights in Jul 2024