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SureStay Hotel by Best Western Grants

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Grants

Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room) | In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Lobby
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Breakfast included
  • Laundry

Explore the area

Map
1608 E Santa Fe Avenue, Grants, NM, 87020
  • Northwest New Mexico Visitor Center
    ‪17 min walk‬
  • Grants Chamber of Commerce and Mining Museum
    ‪4 min drive‬
  • Sky City Casino
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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Lobby

Quality Inn & Suites Grants - I-40

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
3.8 out of 5, Good, (814)
The price is $81
per night
$92 total
includes taxes & fees
Apr 27 - Apr 28
Quality Inn & Suites Grants - I-40

About this property

SureStay Hotel by Best Western Grants

Grants hotel with indoor pool
This smoke-free hotel features an indoor pool, a hot tub, and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
SureStay Hotel by Best Western Grants offers 60 accommodations, which are accessible via exterior corridors and feature washers/dryers and safes. Televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site.
SureStay Hotel by Best Western Grants features an indoor pool and a hot tub. A computer station is located on site and wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, a vending machine, and tour/ticket assistance. Complimentary self parking is available on site. Guests can use the indoor pool at a partner property.

SureStay Hotel by Best Western Grants is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20.00 per pet, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 9:00 PM

Property is also known as

Travelodge Grants
Travelodge Motel Grants
Grants Pass Travel Lodge
Grants Pass Travelodge
Travel Lodge Grants Pass
Travelodge Grants Motel
Travelodge Wyndham Grants Motel
Travelodge Wyndham Grants
Surestay By Best Grants Grants
SureStay Hotel by Best Western Grants Hotel
SureStay Hotel by Best Western Grants Grants
SureStay Hotel by Best Western Grants Hotel Grants

SureStay Hotel by Best Western Grants Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 356 out of 1001 reviews
Rating 8 - Good. 299 out of 1001 reviews
Rating 6 - Okay. 169 out of 1001 reviews
Rating 4 - Poor. 91 out of 1001 reviews
Rating 2 - Terrible. 86 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

David

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We booked this facility because it was a byproduct of Best Western and we have always been satisfied with Best Western. We also booked because of the pool and hot tub. They were both empty and we were told they had been down for maintenance for over a month. This should be updated on the website. Desk staff said we should have called in to see if the pool and hot tub were working. Certainly defeats the purpose of booking online for efficiency The TV did not work, had to move to another room, heat couldn't be turned down, ran out of hot water, no body wash or hair conditioner. I am requesting a refund as it was just too many things
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The person registering us was very friendly. The breakfast was a good start to the day.
Stayed 1 night in Jan 2025

6/10 Okay

Keith

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
When stating you are pet friendly you should provide an area for pets to do their business
Stayed 1 night in Jan 2025

10/10 Excellent

Sean

Traveled with family
Liked: Amenities, property conditions & facilities
Easy parking
Stayed 1 night in Jan 2025

6/10 Okay

Sue

Traveled with family
Rooms had outside doors, when I checked in the gal was on the phone, not that I could see, and shushed me while she finished that call.
Stayed 1 night in Jan 2025

10/10 Excellent

Terry, Sugarloaf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Karen, Bella Vista

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel was dirty and very run down. When i arrived, there was no toilet paper in the bathroom. I had to go to the office to get some. The room was very stark and bare. It felt cold and unfinished. The towels were very thin, dingy and unraveling. There was nowhere to hang any towels or hand towels. There was no bar soap or hand soap. The tub did not drain and would fill with water when showering. When going to check out in the morning, the door to the front desk was locked, so i had to walk all the way around to the front entrance to check out. Just wasn't a comfortable or positive experience.
Stayed 1 night in Jan 2025

8/10 Good

Katherine

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
2nd stay this trip.
Stayed 1 night in Jan 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service
Not having to drive a long way off the highway to get to the hotel was nice. A restaurant and Walmart close by was real convenient. It was convenient having a microwave in the room. The breakfast was average. The biscuit gravy was not all-that-great! The room was comfortable. Overall, we were satisfied and will book a room on our return trip home.
Stayed 1 night in Dec 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service
Not having to drive a long way off the highway to get to the hotel was nice. A restaurant and Walmart close by was real convenient. It was convenient having a microwave in the room. The breakfast was average. The biscuit gravy was not all-that-great! The room was comfortable. Overall, we were satisfied and stayed on our return trip home.
Stayed 1 night in Jan 2025

8/10 Good

Wayne

Stayed 1 night in Dec 2024

8/10 Good

Robert

Stayed 1 night in Dec 2024

6/10 Okay

TONY

Traveled with family and small children, Traveled with family
Bed was good and apprared clean. BUT shower was awful. Warm then cold and again. Had my 11 not get a shower. I about froze. If you dont need shower, stay here.
Stayed 1 night in Dec 2024

8/10 Good

philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nicely updated for a older property
Stayed 1 night in Dec 2024

6/10 Okay

Mark

Traveled with group
Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I called ahead to get adjoining rooms and the front desk said no problem when we got there they were adjacent not adjoining my shower was cold the first night
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Simple and comfortable
Front desk staff was very nice, and the room was simple but comfortable. My only issues were with the shower, which was lukewarm, and the tub was very slippery. For the price it was fair.
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
This is a motel.
Everything you’d expect from a Motel including yellowed shower, terribly squeaky bed and dirty side tables.
Stayed 1 night in Dec 2024

6/10 Okay

Karen

Stayed 1 night in Dec 2024

4/10 Poor

Harry

Disliked: Cleanliness, property conditions & facilities, room comfort
Breakfast was limited. The faucet in the bathroom leaked. Hot water in the shower was also limited.
Stayed 1 night in Dec 2024

6/10 Okay

Connie

Disliked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good, but the heater was pretty loud, so sleeping was not great.
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was comfortable and convenient. We just existed I40, hooked a Uturn on the service road, amd viola. Denny's, Walmart and Dollar General were all within walking distance.
Stayed 1 night in Dec 2024

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best mattress I've ever slept on.
Stayed 1 night in Dec 2024