Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
Spring River Ebbsfleet by Marston's Inns offers 104 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.
Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Gravesend hotel also offers a terrace and a garden. Complimentary self parking is available on site, along with a car charging station.
Spring River Ebbsfleet by Marston's Inns is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning.
Spring River Ebbsfleet by Marston's Inns has a restaurant on site.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Free self parking on site
Food and drink
Daily buffet breakfast available for a fee: GBP 9.95 for adults and GBP 2.50 for children
A bar/lounge
A restaurant
Things to do
Playground
Family friendly
In-room crib
Playground
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
More
Air conditioning
Desk
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately GBP 9.95 for adults and GBP 2.50 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Property is also known as
Spring River Marston's Inns Gravesend
Spring River Marston's Inns
Spring River Marston's Gravesend
Spring River by Marston's Inns
Spring River Ebbsfleet by Marston's Inns Hotel
Spring River Ebbsfleet by Marston's Inns Gravesend
Spring River Ebbsfleet by Marston's Inns Hotel Gravesend
Spring River Ebbsfleet by Marston's Inns Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 651 out of 1002 reviews
10 - Excellent
651
Rating 8 - Good. 241 out of 1002 reviews
8 - Good
241
Rating 6 - Okay. 57 out of 1002 reviews
6 - Okay
57
Rating 4 - Poor. 26 out of 1002 reviews
4 - Poor
26
Rating 2 - Terrible. 27 out of 1002 reviews
2 - Terrible
27
9.4/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Okay
Tanya
Business traveler
Feb 27, 2025
Liked: Room comfort
Disliked: Staff & service
Very average
Average for a hotel chain, receptionist having argument with boyfriend on phone wasn't particularly professional
We stayed one night on a Saturday. We arrived late and were worried about the late checkout. Luckily, there was still someone at the desk and we had done the pre-check-in.
The room was very clean and comfortable. We were travelling as a family of 4.
Important to note that the bathroom doesn’t have a flexible shower hose but a fixed one. Not practical at all when trying to wash small kids.
Wonderful staff. Clean room, well designed, good size. Close proximity to pub with restaurant and carvery.
Lorraine
Stayed 1 night in Feb 2025
8/10 Good
Cheryl
Traveled with family and small children
Feb 12, 2025
Liked: Property conditions & facilities
Disliked: Staff & service
The hotel was in a good location. Plenty of disabled spaces and room was adequate for our stay. Bed was not as comfortable as we'd hoped, Premier inn has more comfortable mattresses and the coffee facitiles were sparce for sugar and milk to make a drink in the morning, we managed to make half a cup as 2 tubes of sugar is not even a full 1 spoon of sugar.
The evening we arrived after already checking in online, we were greeted or not as the case may be but an abrupt receptionist. Not someone i would expect at front of house. Customer service training would be a great add!
Always good at Springriver however this time we paid for an early check in and the room wasn’t ready! However we were offered another room but not what we had expected just makes you wonder if it’s worth paying for an early check in?
The staff couldn’t be more welcoming and friendly! Was so happy with the convenience of being near a Coop and the restaurant/bar nearby. Was able to have a delicious meal there one evening.
The room was spacious, clean and well equipped with everything I needed. There wasn’t any noise from the other rooms apart from the doors slamming occasionally. The hotel in general was very quiet.
Am definitely booking to stay here again whilst I am working in the area.
Very happy!