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Spring River Ebbsfleet by Marston's Inns

3.0 star property

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Photo gallery for Spring River Ebbsfleet by Marston's Inns

Bar (on property)
Terrace/patio
Front of property
Reception
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
Talbot Lane, Gravesend, England, DA10 1AZ
  • Bluewater Shopping Centre
    ‪4 min drive‬
  • Gravesend Gurdwara
    ‪7 min drive‬
  • London Cruise Terminal
    ‪21 min drive‬
  • London (LGW-Gatwick)
    ‪48 min drive‬

Room options

View all photos for Double or Twin Room, Accessible

Desk, blackout drapes, soundproofing, free cribs/infant beds

Double or Twin Room, Accessible

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

Desk, blackout drapes, soundproofing, free cribs/infant beds

Standard Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room | Desk, blackout drapes, soundproofing, free cribs/infant beds

Family Room

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double or Twin Room

Desk, blackout drapes, soundproofing, free cribs/infant beds

Double or Twin Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Spring River Ebbsfleet by Marston's Inns

3-star Gravesend hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
Spring River Ebbsfleet by Marston's Inns offers 104 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Gravesend hotel also offers a terrace and a garden. Complimentary self parking is available on site, along with a car charging station.

Spring River Ebbsfleet by Marston's Inns is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning.
Spring River Ebbsfleet by Marston's Inns has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: GBP 9.95 for adults and GBP 2.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Playground

Family friendly

  • In-room crib
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 9.95 for adults and GBP 2.50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Spring River Marston's Inns Gravesend
Spring River Marston's Inns
Spring River Marston's Gravesend
Spring River by Marston's Inns
Spring River Ebbsfleet by Marston's Inns Hotel
Spring River Ebbsfleet by Marston's Inns Gravesend
Spring River Ebbsfleet by Marston's Inns Hotel Gravesend

Spring River Ebbsfleet by Marston's Inns Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 648 out of 1001 reviews
Rating 8 - Good. 246 out of 1001 reviews
Rating 6 - Okay. 54 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Cerina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff couldn’t be more welcoming and friendly! Was so happy with the convenience of being near a Coop and the restaurant/bar nearby. Was able to have a delicious meal there one evening. The room was spacious, clean and well equipped with everything I needed. There wasn’t any noise from the other rooms apart from the doors slamming occasionally. The hotel in general was very quiet. Am definitely booking to stay here again whilst I am working in the area. Very happy!
Stayed 3 nights in Jan 2025

6/10 Okay

Gavin

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service

Work trip

Good location. Has parking and bath
Stayed 1 night in Jan 2025

8/10 Good

Paul

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Clean hotel very handy for Bluewater shopping centre
Stayed 1 night in Jan 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Jan 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Andy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

David

Traveled with family
Disliked: Cleanliness, staff & service

Bar could do better

They hotel was ok service considering is a 3star, but the breakfast was cold not worth the money paid for and glasses in the bar were not well cleaned, the gentleman in bar quiet poor manners if customer address issue
Stayed 1 night in Jan 2025

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

English Breakfast in a pub (about £9 per person)

Our room (ground floor) was big enough, clean and comfortable. We added Breakfast when checked in and paid about £9 per person. English breakfast buffet at the pub was delicious. You have to go to the building next to the hotel, it’s only less than a minute walk. It’s a bit tricky in the rainy day but then it’s not that close to the hotel so we have quieter room. We stayed in this hotel before, it was our first time using a ground floor room. We can’t hear the outside sound BUT sadly there are kids above us who jumping and banging, they made loud banging sounds until about 1am. Sadly their parents didn’t say anything or they were in a different room or in the pub?! We understand, it is not the hotel fault and because it’s already very late, there’s no telephone in the room and can’t go out with pyjamas. We didn’t complaint immediately because we didn’t want to take a chance incase upstairs people disturb us even more. Perhaps the hotel staff should use ground floor rooms for guests with small children. In overall we always use this hotel and we love this hotel and will come back. Hopefully we can get a better neighbour next time.
Stayed 1 night in Jan 2025

10/10 Excellent

Tony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly, room was spot on, had breakfast in restaurant and it was excellent. We will definitely stay here again
Stayed 1 night in Jan 2025

10/10 Excellent

Keith David

Stayed 1 night in Jan 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities
Staff were great hotel was good, has a lift so upper floors are accessible
Stayed 1 night in Jan 2025

6/10 Okay

Shelley

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Uncomfortable stay

We stayed at spring river Ebbsfleet on 16/12/24 after visiting relatives down in Sussex we stayed at this hotel as it was near Bluewater shopping centre to visit the following day to do Christmas shopping Hotel was ok chose twin beds as I was staying with my daughter but they were the most uncomfortable beds ever seemed tiny and neither of us slept well on arrival there wasn’t much of a greeting because bookings are done online I had been over charged yet had no help from reception told to speak with hotels.com which I did and got it resolved you are told to enter car details into the parking monitor in reception which I did yet have now received a parking fine ! Obviously I have disputed this and giving the parking company my booking details yet not had an update clearly the parking machine in reception must be faulty as I know my details were entered correctly disappointing all round with this trip and not sure if I would return due to the hassle involved
Stayed 1 night in Dec 2024

8/10 Good

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Excellent value for money.
Stayed 1 night in Jan 2025

10/10 Excellent

Jono

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good rooms and really good staff
Stayed 1 night in Jan 2025

10/10 Excellent

Beatrice

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony

Stayed 1 night in Jan 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything
Stayed 1 night in Jan 2025

8/10 Good

Andres

Stayed 1 night in Jan 2025

10/10 Excellent

David

Stayed 1 night in Dec 2024

8/10 Good

Itweva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Aspina

Stayed 1 night in Jan 2025

10/10 Excellent

Aspina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel like a second home. It is a quiet and safe place where my husband and I booked this hotel every year to spend quality time together.
Stayed 1 night in Jan 2025

10/10 Excellent

Olamide

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 1 night in Jan 2025