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Best Western Gaylord

2.5 star property

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Photo gallery for Best Western Gaylord

Indoor pool
Exterior
Reception
Lobby
Suite, Multiple Beds, Non Smoking, Kitchen | Private kitchenette | Fridge, microwave, coffee/tea maker, eco-friendly cleaning products

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Laundry
  • Housekeeping
  • Gym
$110
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
1201 W. Main St, Gaylord, MI, 49735
  • Call of the Wild Museum
    ‪20 min walk‬
  • Otsego County Sportsplex
    ‪2 min drive‬
  • Gaylord's City Elk Park
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(39 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

9.2 out of 10
Wonderful
(20 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Microwave

9.4 out of 10
Exceptional
(81 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen

Suite, Multiple Beds, Non Smoking, Kitchen | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, Multiple Beds, Non Smoking, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(15 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Gaylord

Gaylord hotel close to Call of the Wild Museum
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Best Western Gaylord offers 92 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Best Western Gaylord provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, a garden, and coffee/tea in a common area. Onsite self parking is complimentary.

Best Western Gaylord is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

GAYLORD Holiday Inn Express
Best Western Gaylord Hotel
Holiday Inn Express Hotel GAYLORD
Holiday Inn Express Gaylord Hotel Gaylord
Holiday Inn Gaylord
Holiday Inn Express Gaylord Hotel
Holiday Express Gaylord
Holiday Inn Gaylord
Best Western Gaylord Hotel
Best Western Gaylord Gaylord
Best Western Gaylord Hotel Gaylord
Holiday Inn Express Gaylord Hotel Gaylord

Best Western Gaylord Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 598 out of 1000 reviews
Rating 8 - Good. 286 out of 1000 reviews
Rating 6 - Okay. 63 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

HyunSeong

Stayed 1 night in May 2025

8/10 Good

Kerry L

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Good place to stay

Here for business. Comfortable beds
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

linda

Traveled with partner
Liked: Amenities
We loved the pool and hot tub! (although the tiles to walk on can be slippery). Check in was easy, plenty of outlets to plug in devices. Many chain restaurants nearby.
Stayed 1 night in May 2025

8/10 Good

Polly A

No thanknyou
Stayed 2 nights in May 2025

10/10 Excellent

Terri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a suite and it was so roomy, 2 seperate bedrooms, full kitchen, large kivingroom/dining area. Close to the pool. Very clean and affordable.
Stayed 1 night in Feb 2025

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Possibly the best value for the money in terms of a hotel I've had in a long time. The only complaint I have is the pool was overchlorinated and it got my girlfriend sick, but everything else was great.
Stayed 1 night in May 2025

8/10 Good

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, our stay was good! There was a light in the pool room that was flickering, and there were some basic cosmetic issues with the room (wallpaper peeling in the bathroom). Water pressure in the shower was not great. We didn't need a ton of service/help, but anytime we cam across an employee, they were friendly!
Stayed 1 night in May 2025

8/10 Good

JOHN T

Business traveler
Liked: Property conditions & facilities, room comfort

Good value

We were there for business, and it was adequate for our stay. The breakfast cook is very friendly to everyone who comes in.
Stayed 2 nights in May 2025

10/10 Excellent

Jeremy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub for after snowsports
Stayed 1 night in Jan 2025

6/10 Okay

Kathleen

Stayed 1 night in Apr 2025

8/10 Good

Judy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were there for a bowling tournament & we all stayed at the Best Western. The rooms were all clean & had plenty of towels. We stayed in the suite so we could all hang in one room & it was perfect. The suite was extremely comfortable. Our bathroom sink leaked & it was fixed within the hour. The staff was very friendly even with some of them still not having power at their homes. We talked with them & our hearts go out to all of them in the area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 2 nights in Apr 2025

2/10 Terrible

Jennie

Disliked: Staff & service
Stayed 7 nights in Mar 2025

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Darren

Stayed 1 night in Mar 2025

2/10 Terrible

Michelle

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, I was excited to use the big tub with jets but the jets didnt work, and that was a disappointment for the amount I paid for the room.
Stayed 1 night in Mar 2025

8/10 Good

Stephanie, PERRY

Stayed 1 night in Mar 2025

2/10 Terrible

JENNIFER, Howard City

Disliked: Cleanliness, staff & service, property conditions & facilities
I was charged and confirmed and showed up to power off and a no vacancy sign. Same day reservation!
Stayed 1 night in Mar 2025

8/10 Good

Marty

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Even thought the power outage was not the hotel’s fault. The staff was rude about checking out
Stayed 2 nights in Mar 2025

10/10 Excellent

Julie

Stayed 1 night in Mar 2025

8/10 Good

Erin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
We loved the pool and hot tub area bit the floor is soooo slippery that we watched two kods fall. Our room #128 the door didnt seal all the way. You could see inside the room from the hall. And the door metal at the bottom was bent out so when you openned the door it cut your toes. And lastely, the tub didnt hold water for baths and sprayed out of the tub when showering.
Stayed 2 nights in Mar 2025