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Holiday Inn Express & Suites Gaylord by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Gaylord by IHG

Free buffet breakfast
Indoor pool, sun loungers
Tempur-Pedic beds, desk, laptop workspace, free WiFi
Property amenity
Fitness facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$99
includes taxes & fees
Mar 1 - Mar 2

Explore the area

View in a map
525 Dickerson Road, Gaylord, MI, 49735
  • Place, Bavarian Falls Park
    ‪1 min drive‬
  • Place, Call of the Wild Museum
    ‪1 min drive‬
  • Place, Gaylord Discovery Center
    ‪1 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Tempur-Pedic beds, desk, laptop workspace, free WiFi

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Tempur-Pedic beds, desk, laptop workspace, free WiFi

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Tempur-Pedic beds, desk, laptop workspace, free WiFi

Standard Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(5 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Tempur-Pedic beds, desk, laptop workspace, free WiFi

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Tempur-Pedic beds, desk, laptop workspace, free WiFi

Suite, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 200 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Tempur-Pedic beds, desk, laptop workspace, free WiFi

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(28 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Tempur-Pedic beds, desk, laptop workspace, free WiFi

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 200 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Tempur-Pedic beds, desk, laptop workspace, free WiFi

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(14 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

Tempur-Pedic beds, desk, laptop workspace, free WiFi

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

Tempur-Pedic beds, desk, laptop workspace, free WiFi

Suite, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed, Accessible

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Tempur-Pedic beds, desk, laptop workspace, free WiFi

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

  • Sleeps 4
  • 1 King Bed

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4.7 out of 5, Exceptional, 467 reviews
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About this property

Holiday Inn Express & Suites Gaylord by IHG

Gaylord hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Holiday Inn Express & Suites Gaylord by IHG offers 92 accommodations with DVD players and coffee/tea makers. Beds feature Tempur-Pedic mattresses. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express & Suites Gaylord by IHG features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and meeting rooms. A complimentary breakfast is offered. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Holiday Inn Express & Suites Gaylord by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-width doorways

More

  • 3 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 8 2026 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Gaylord Hotel
Holiday Inn Express Gaylord
Holiday Inn Express Suites Gaylord
Holiday Inn Express Suites Gaylord by IHG
Holiday Inn Express Suites Gaylord an IHG Hotel
Holiday Inn Express & Suites Gaylord by IHG Hotel
Holiday Inn Express & Suites Gaylord by IHG Gaylord
Holiday Inn Express & Suites Gaylord by IHG Hotel Gaylord

Holiday Inn Express & Suites Gaylord by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 369 out of 560 reviews
Rating 8 - Good. 101 out of 560 reviews
Rating 6 - Okay. 33 out of 560 reviews
Rating 4 - Poor. 25 out of 560 reviews
Rating 2 - Terrible. 32 out of 560 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast! Biscuits and gravy are always delicous!
Stayed 1 night in Oct 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities
Tub was slow to drain, ice machine outside room was noisy, there seemed to be a misty/moldy smell in second floor hallway.
Stayed 1 night in Oct 2025

10/10 Excellent

Arooshi

Stayed 1 night in Oct 2025

10/10 Excellent

Dawn

Liked: Cleanliness
Room was missing remote , when I called down the
Stayed 1 night in Oct 2025

6/10 Okay

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hand a Great tome
Stayed 1 night in Oct 2025

6/10 Okay

Justin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
online said they had an outdoor hot tub and when I got there the staff said they did not have one. Also the key cards did not like to open doors even after being re programmed twice. went to get breakfast at 8am they were already out of cream cheese when i had asked staff where it was located. Good stay other than those few things.
Stayed 2 nights in Oct 2025

10/10 Excellent

Samantha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish there was a hot tub
Stayed 2 nights in Oct 2025

8/10 Good

Justin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good time had a big room. Was mostly clean tried to make the pullout mattress work for the my daughter and was disgusted by the mattress so I just had her sleep on the couch which was fine. The pool was clean just a little cold for our liking. The breakfast was good. Was busy but had a hard time keeping up. The person running it tried to close it about 20 minutes early which kinda pushed everyone away. But overall a good place to stay
Stayed 1 night in Oct 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy in Gaylord

A convenient location, and a nice place to stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Kimberly

Stayed 1 night in Oct 2025

10/10 Excellent

Roxana

Stayed 1 night in Oct 2025

2/10 Terrible

Rachel

Stayed 1 night in Oct 2025

10/10 Excellent

Damon, Byron Center

Stayed 1 night in Oct 2025

10/10 Excellent

Shea

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing there was a lady younger i dont know her name at the desk in the morning dark hair maybe a shift manger or manger not sure. She was amazing! She helped with everything suggestions of of things arou d town and help with everything to do with our stay. There was also a young man at night dark hair he was awesome as well! Then a black gentleman at breakfast he was so nice and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice HIX
Stayed 1 night in Oct 2025

10/10 Excellent

Sushil

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at this property Jesica and team did really good job I will prefer IHG over any other stay options
Stayed 2 nights in Oct 2025

10/10 Excellent

Muhammad Hamza

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely decorated rooms
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very soft and comfortable bed.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Was upgraded to a hot tub room.
Stayed 1 night in Oct 2025

10/10 Excellent

Timothy, Ovid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay. All area and room I was in were very clean. Breakfast was ok but no BACON @#$#&$# ...Lol
Stayed 1 night in Oct 2025

4/10 Poor

Chris

Business traveler
Liked: Staff & service
Disliked: Cleanliness

Not a good stay

Water on bathroom sink to the top jad to reach into water to take plunger out. Room smelled like pneumonia. Not a trip there i want to remember
Stayed 1 night in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
The property looked very new. Very comfortable beds.
Stayed 1 night in Oct 2025