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Otsego Resort

2.5 star property

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Photo gallery for Otsego Resort

Front of property - evening/night
Seasonal outdoor pool, open 10:00 AM to 9:00 PM, sun loungers
Lobby sitting area
Nightclub
Property grounds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Housekeeping
  • Pet friendly
  • Air conditioning

Explore the area

Map
696 M-32 East, Gaylord, MI, 49735
  • Otsego Golf Club
    ‪1 min walk‬
  • Bavarian Falls Park
    ‪3 min drive‬
  • Gaylord's City Elk Park
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Economy Twin Room, 2 Twin Beds

1 bedroom, premium bedding, desk, iron/ironing board

Economy Twin Room, 2 Twin Beds

7.4 out of 10
Good
(10 reviews)
  • 200 sq ft
  • Golf view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Quadruple Room

Economy Quadruple Room | 1 bedroom, premium bedding, desk, iron/ironing board

Economy Quadruple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 200 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 2 Double Beds

7.2 out of 10
Good
(5 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

Coffee and/or coffee maker

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(7 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Otsego Resort

Gaylord resort steps from Otsego Golf Club
Enjoy direct access to the slopes and a sauna at Otsego Resort during the winter, and return in the summer for a round at the resort's golf course.
Otsego Resort offers 81 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with premium cable channels.

This Gaylord resort provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Guests can play rounds at the 36-hole golf course. In addition to a seasonal outdoor pool, other recreational amenities include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

During the winter, enjoy onsite recreation like downhill skiing, cross-country skiing, and snowboarding and return when the snow melts for a round of golf at the onsite golf course. For a free ride to the slopes, hop on the resort's complimentary ski shuttle. Conveniences like ski storage, skiing lessons, and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at one of the resort's 2 bars/lounges.

Dining options at the resort include a restaurant and a snack bar/deli. Wired and wireless Internet access is complimentary. This Victorian resort also offers a sauna and ski passes. Onsite self parking is complimentary.

Otsego Resort has designated areas for smoking.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekends.
Otsego Resort has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free ski shuttle
  • Free self parking on site

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 8 to 15 for adults and USD 5 to 10 for children
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Things to do

  • 36-hole golf course
  • Billiards/pool table
  • Cross-country skiing
  • Downhill skiing
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Hiking/biking trails
  • Pro golf shop
  • Sauna
  • Seasonal outdoor pool
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow tubing
  • Snowboarding
  • Snowshoeing

Family friendly

  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Lockers

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Built in 1939
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Victorian architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from March 25 to May 04:
  • Bar/Lounge
  • Dining venue(s)
  • Golf course
  • Sauna
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 8 to 15 for adults, and USD 5 to 10 for children
  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 9:00 PM

Property is also known as

Otsego Resort Gaylord
Otsego Resort Resort
Gaylord Otsego Golf Ski Resort
Otsego Club Resort
Otsego Resort Gaylord
Otsego Resort Resort Gaylord

Otsego Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 207 out of 493 reviews
Rating 8 - Good. 187 out of 493 reviews
Rating 6 - Okay. 49 out of 493 reviews
Rating 4 - Poor. 30 out of 493 reviews
Rating 2 - Terrible. 20 out of 493 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Andrew

The property was closed. I had to find another hotel. I need a refund for this reservation.
Stayed 1 night in Apr 2025

2/10 Terrible

James

Stayed 1 night in Apr 2025

2/10 Terrible

Jonah

Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Natalie

Traveled with family
Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jose

Stayed 2 nights in Feb 2025

8/10 Good

Jayme

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alot of snow
Stayed 1 night in Feb 2025

10/10 Excellent

William J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Stayed 2 nights in Jan 2025

10/10 Excellent

Brian

Stayed 2 nights in Jan 2025

10/10 Excellent

Ali, Dearborn

Stayed 2 nights in Nov 2024

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming older place with beautiful grounds.

Older resort but has a lot of charm. Because it's older the lobby has that older smell to it when you walk in. Parts could be updated to some of the buildings. We rented an economy room with twin beds and a bunker up top in the Lodge building. The room was clean and cozy with comfortable beds and pillows, bathroom, table and TV with mini fridge and coffee maker and closet with ironing board . The grounds and view were gorgeous. We ate at the main restaurant and it had a cozy feel and pretty good food overall. We would for sure stay again.
Stayed 1 night in Oct 2024

2/10 Terrible

Jon

Disliked: Cleanliness, staff & service, property conditions & facilities
I arrived after dark around 9pm with my 16 year old daughter. Check in went ok - upon arrival to the building with our 'economy' room, things went wrong. The room next to ours had old metal blinds that were 'shredded' and falling apart. The metal threshold at the entry door was tipping and moved when you were walking in and out. The blinds in our room were in bad shape. 'Economy' room was meant to indicate 4 twin beds instead of double beds - which was fine. The smoke detector was missing, likely because someone wanted to smoke at some point. Then the heat didn't work - called the front desk - they said they were sending a guy to come fix it. A guy came promptly - no uniform - dirty clothes with large stain on his pants - he quickly said - no, the heat doesn't work and I should call the front desk for another room. He was quite odd and lingered looking at me inappropriately then left. I started feeling more and more uncomfortable. Front desk said they would send a guy to help us move to another room. I waited a couple minutes then my daughter and I started packing up to load our truck, knowing it would be in another building. The previous 'guy' seemed to be living in our building and was sitting on a lawn chair just watching us load our truck in the dark. The sidewalk had lots of cracks and settling - very hazardous. Entire building was very run down.
Stayed 1 night in Oct 2024

6/10 Okay

Judith

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
It is a beautiful location!! The views are amazing. I was traveling with a pet so in order to accommodate that, I could not get the Expedia rate. I actually paid $100 more. They have special rooms for pets and I guess they don’t think your room should be nice when traveling with one. One bed sagged so bad it was hard to get in and out of. We killed numerous spiders and there were other bugs flying around. The building needs a paint job. The paint is pealing and flaking. I was very disappointed in the overall condition of the place.
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing! We did a girls weekend, and wine tasting color tour on the golf carts. We had the best time. A lot of people seen our pictures and asked for the information for your resort. We will definitely be back!
Stayed 2 nights in Oct 2024

4/10 Poor

Kristin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has so much potential. You walk in to a grand entry with huge windows overlooking the changing leaves over the ski hills, but there were no lights on and the windows were filthy. We ate at the Duck Blind restrestaurant. They didn't have a table ready by the windows and tried to sit us in the dark corner. When a few guests left, we asked for their table. They cleaned it off and gave it to someone else. So we just sat at the bar. We ordered the boneless chicken wings. They came out looking like a cheap bage of Tyson chicken nuggets. When we paid for our meal we did not leave a tip. We later checked our card and found a $16 added charge. This place was a terrible experience to our beautiful weekend. What a shame. We are at trestrestaurant
Stayed 1 night in Oct 2024

10/10 Excellent

Abigail

Stayed 1 night in Oct 2024

2/10 Terrible

Sarepta

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Bait and switch! Reserved King rooms (2) got rooms with 2 beds each. Wasn’t told about this at checkin. Desk was closed by the time we finished dinner at their restaurant. Contacted Travelocity and they tried to contact manager several times, no call back. Color tour for party of 6 and dinner for party of 7 was great. Cement walkway to rooms is a hazard at night. Rooms are dated and hallways are rough looking. Hotel begs you to leave good review at checkin. Had issue with key, didn’t get to see room until after desk was closed for the night.
Stayed 1 night in Oct 2024

8/10 Good

Robbyn

Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Stayed 1 night in Sep 2024

10/10 Excellent

Ali, Dearborn

Stayed 6 nights in Aug 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Brenda

Stayed 1 night in Aug 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very unique, it’s like stepping back in time. It could use a little exterior love and maintenance. Our room was clean and comfortable though a bit outdated but clean goes a long ways!
Stayed 1 night in Aug 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
The coffee in the room! One thing I didn’t like was the the bed was too high off the floor it need to be 3 to 4 inches lower! The entrance way no light it needed to be fixed!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in Aug 2024