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Quality Inn Gaylord

2.5 star property

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Photo gallery for Quality Inn Gaylord

Lobby
Free daily buffet breakfast
Indoor pool
Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Pet friendly
  • Breakfast included
  • Gym
  • 24/7 front desk
$109
includes taxes & fees
Sep 10 - Sep 11

Explore the area

View in a map
137 West St, Gaylord, MI, 49735
  • Bavarian Falls Park
    ‪13 min walk‬
  • Gaylord Discovery Center
    ‪20 min walk‬
  • Otsego County Sportsplex
    ‪2 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn Gaylord

Gaylord hotel with indoor pool
This hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and a 24-hour front desk are onsite.
Quality Inn Gaylord offers 117 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Gaylord hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Quality Inn Gaylord features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and a picnic area. Complimentary self parking is available on site.

Quality Inn Gaylord has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Gaylord
Quality Inn Gaylord
Gaylord Quality Inn
Quality Inn Gaylord Hotel
Quality Inn Gaylord Gaylord
Quality Inn Gaylord Hotel Gaylord

Quality Inn Gaylord Reviews

Reviews

6.2
Rating 10 - Excellent. 147 out of 1003 reviews
Rating 8 - Good. 281 out of 1003 reviews
Rating 6 - Okay. 236 out of 1003 reviews
Rating 4 - Poor. 179 out of 1003 reviews
Rating 2 - Terrible. 160 out of 1003 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

rebekah

Stayed 3 nights in May 2025

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The condition of the room was questionable, if not poor. The top hinge on the bathroom door was broken, causing the door to drag on the floor. The entrance door to the building was broken; you could enter the building without a key card. The room itself was outdated in its decor, which can be somewhat excused. However, the general condition of the building was poor. The other guests were also questionable, both ethically and morally. We will not stay there again.
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Older building, but rooms are well maintained. Clean, comfy, and good price
Stayed 1 night in May 2025

6/10 Okay

Derek

Stayed 1 night in May 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean and comfortable. But our room needed a new shower head. But of course it was on the weekend and maintenance wasn't there.
Stayed 3 nights in May 2025

2/10 Terrible

ROBERT

Stayed 1 night in May 2025

10/10 Excellent

Joel

Stayed 1 night in Feb 2025

8/10 Good

Mike

Stayed 2 nights in May 2025

6/10 Okay

LISA

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Michael

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Toilet kept running, toilet seat broken, noisy employeee with no muffler kept starting car several times throughout night, back entry doors had no security, broken , shower in room wasn’t working right, back parking lot had no light. Check in guy was great. Breakfast okay.
Stayed 1 night in May 2025

2/10 Terrible

Cynthia, Wawa

Stayed 1 night in Apr 2025

6/10 Okay

Naomi

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
I liked that it was cheap. Didn’t like the hallway smelling of garbage. Didn’t feel safe knowing that the side doors where broken and didn’t lock.
Stayed 1 night in Apr 2025

6/10 Okay

Barbara

Liked: Cleanliness, staff & service, room comfort

April post storm travel

My room had the guts of door lock exposed because no plate covered it (but it worked), it had a dented in bathroom door, it had a dresser top with holes in it, and no instructions how to select channels on the tv. Front desk, breakfast service, clean linens, all excellent.
Stayed 1 night in Apr 2025

8/10 Good

Reynaldo

Stayed 6 nights in Apr 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service
As an older lady who's stayed at everything from air bnbs and motels to fine resorts in Hawaii and castles in Europe, I'd like to offer a bit of advice to any newbie travelers out there. Lodging reviews are very subjective. The core of each one stems from personal perspectives and what is important to the reviewer. There are one-star and five-star reviews volleying back and forth, back-to-back, making it tricky to figure out what's accurate! Well, they are all accurate in the minds of their authors, so you have to decide what's important to YOU. My best advice is to take common complaints into consideration, like mold or odors in hallways. Things that have built up over time and aren't strictly based on a particular room. Then, begin by sorting the date of visit. Choose the "most recent" or "newest" option, because the hotel ratings from 4 years ago don't really matter anymore, even if they are the most helpful. Next, try to look beyond issues that are based on a date, a single room or staff member. Variables that can drastically affect a stay, like bad weather, a special event, a city-wide power outage, several housekeepers out sick, or a particular front desk worker having a bad day, are random experiences. You're either lucky to get a room next to quiet neighbors, or unlucky to stay during a boy scout jamboree. Your room may have been cleaned by the best housekeeper in the business, or may have accidentally been forgotten altogether. So, try to weed out the chronic problem
Stayed 1 night in Apr 2025

2/10 Terrible

Bekim

Disliked: Cleanliness, property conditions & facilities
Horrible disgusting property blood on my couch stained sheets. water wouldn't drain and bathtub looked like someone shaved in it. totally disgusting place i chose to sleep in my truck instead of sleeping in that disgusting room. i thought id keep it for the shower since all other hotels booked for miles during the ice storm. but after i realized someone shaved in it and the water was backing up i couldn't even do that. gross all around
Stayed 3 nights in Apr 2025

2/10 Terrible

Rose

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible night stay… dirty room and no power. Froze all night. Have not seen a refund yet.
Stayed 1 night in Apr 2025

6/10 Okay

Jennifer

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Lauren

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
The hotel lost power within 1 hour of being there. The beds were very uncomfortable, there is no elevator, the pool was closed, and the price was high for what we got.
Stayed 1 night in Mar 2025

4/10 Poor

Christine

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hot Tub water was DIRTY & BARELY WARM. NOT HOT HOT TUB.
Stayed 1 night in Mar 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Tabitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place truly cares and we’re super friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Tricia

Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Though the room was "clean enough," it was not well maintained. Breakfast choices were limited and the pool was closed. We did go to a sister hotel to swim, but it was not convenient with children.
Stayed 1 night in Jan 2025