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Quality Inn Gaylord

Property class: 2.5

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Photo gallery for Quality Inn Gaylord

An indoor swimming pool with clear glass walls, a tiled floor, and a few lounge chairs.
A breakfast area with wooden tables and chairs, a coffee station, and a wall with food images.
A Quality Inn by Choice Hotels with a distinctive blue and white color scheme, a covered entrance, and a snow-covered parking lot.
A hotel room with a large bed, a sitting area with a chair and table, a large mirror, a bathroom with a bathtub, and a door leading to another room.
A hotel lobby with a reception desk, seating area, and a television screen.

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $75
includes taxes & fees
Nov 5 - Nov 6

Explore the area

View in a map
137 West St, Gaylord, MI, 49735
  • Place, Otsego County Historical Museum
    ‪10 min walk‬
  • Place, Bavarian Falls Park
    ‪15 min walk‬
  • Place, Call of the Wild Museum
    ‪16 min walk‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a wooden headboard, a striped armchair, a bedside table with a lamp, a telephone, and a bed with a beige blanket.

Room, 1 King Bed, Accessible, Non Smoking

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a wooden headboard, a striped armchair, a bedside table with a lamp, a telephone, and a bed with a beige blanket.

Standard Room, 1 King Bed, Non Smoking

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with a wooden desk, a television, a lamp, and a chair.

Standard Room, 2 Queen Beds, Non Smoking

  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Quality Inn Gaylord

Gaylord hotel with indoor pool
This hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and a 24-hour front desk are onsite.
Quality Inn Gaylord offers 117 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Gaylord hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Quality Inn Gaylord features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and a picnic area. Complimentary self parking is available on site.

Quality Inn Gaylord has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Null
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Gaylord
Quality Inn Gaylord
Gaylord Quality Inn
Quality Inn Gaylord Hotel
Quality Inn Gaylord Gaylord
Quality Inn Gaylord Hotel Gaylord

Quality Inn Gaylord Reviews

Reviews

6.2
Rating 10 - Excellent. 159 out of 1005 reviews
Rating 8 - Good. 287 out of 1005 reviews
Rating 6 - Okay. 224 out of 1005 reviews
Rating 4 - Poor. 159 out of 1005 reviews
Rating 2 - Terrible. 176 out of 1005 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing clean rooms nice pool breakfast was amazing
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Convenient location off interstate
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXTREMELY FIRM mattresses.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was just perfect... Will definitely stay here again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff. Very helpful when I had a small issue concerning a room.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
A
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel had a weird smell. It was ok for a 1 night's stay. You could definitely tell it was older and needing updates. Very limited breakfast of biscuits and gravy, muffins, waffles and apples.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff Clean room
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
The room was updated and had a well appointed bathroom (however the door was warped and did not close) beds were comfortable with nice linen. Breakfast was almost all starches but clean and well stocked for what was offered. Our first floor room next to the back door lacked privacy as the curtains were in sad shape and the back door was left open almost every time we came through…. People were loitering and smoking there frequently.
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property needs a serious upgrade, inside and out. Rooms are dark. Breakfast was just biscuit and gravy.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Room has black mold in tub. Mattress is hard as a rock. Very noisy parking lot. Building is very old and needs a complete remodel. They updated the carpet and bathrooms but it is like putting lipstick on a pig.
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were kind, professional, and responsive. The facility is in poor repair. The tub in our room was rusted significantly in spots. Our door got stuck halfway through opening and we had to lift yhr
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
I ll definitely bring a air matteress next time the bed was horrible the room had trash left in it the hallways where not vacuumed at all stairs was dirty
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelly room. Water stains on ceiling. Just didn't feel clean. Couldn't wait to get to next hotel.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The upgrade of the rooms, are very nice. More modern and very comfortable. Enjoyed my peaceful stay.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

The staff was very helpful when I checked in the rooms were clean. They said the pool was open till 11 but when we went to go to the pool, it said it was closed.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not cleaned, checked into a dirty room place smelled like dog piss every where bed was not made up, was sent to best western after we checked in and found the room not cleaned. At midnight traveling with a toddler that was not something I wanted to do.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Dirty
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Straddling the john to close the bathroom door- not good.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay especially for price
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t use anything but the bed.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great staff clean room comfy bed
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room we stayed in (107), needs a new mattress desperately, you sink into the center and with two people in the bed it is really uncomfortable. The pillows we had needed to be replaced also, they have been in use way too long. The shower head in the shower was very hard to figure out how to use (we were afraid we would brake it if we played with it) and was loose in the wall. There was a piece of tile trim missing in the bathroom at the floor. The refrigerator was off and took all night to cool so we ended up getting ice and filling our small cooler to keep the drinks we bought cold. (Great ice machine by the way). The breakfast was okay, didn’t seem to be the freshest. Over all the room was clean and somewhat updated, it just needed to be finished updated. It was quite and easy to check in and out. Every staff person we came in contact with was very nice and polite.
Stayed 1 night in Jul 2026