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Quality Inn Gaylord

2.5 star property

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Photo gallery for Quality Inn Gaylord

Lobby
Indoor pool
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Pet friendly
  • Breakfast included
  • Gym
  • 24/7 front desk

Explore the area

Map
137 West St, Gaylord, MI, 49735
  • Gaylord Discovery Center
    ‪20 min walk‬
  • Gaylord's City Elk Park
    ‪2 min drive‬
  • Otsego Golf Club
    ‪3 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Suite, 1 Bedroom, Non Smoking | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Baymont by Wyndham Gaylord

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.0 out of 5, Very Good, (1001)
$151 nightly
The price was $178
The price is $151 total
includes taxes & fees
Baymont by Wyndham Gaylord

About this property

Quality Inn Gaylord

Gaylord hotel with indoor pool
This hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and a 24-hour front desk are onsite.
Quality Inn Gaylord offers 117 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Gaylord hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Quality Inn Gaylord features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and a picnic area. Complimentary self parking is available on site.

Quality Inn Gaylord has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Gaylord
Quality Inn Gaylord
Gaylord Quality Inn
Quality Inn Gaylord Hotel
Quality Inn Gaylord Gaylord
Quality Inn Gaylord Hotel Gaylord

Quality Inn Gaylord Reviews

Reviews

6.4
Rating 10 - Excellent. 147 out of 1000 reviews
Rating 8 - Good. 285 out of 1000 reviews
Rating 6 - Okay. 241 out of 1000 reviews
Rating 4 - Poor. 179 out of 1000 reviews
Rating 2 - Terrible. 148 out of 1000 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was decent. Great friendly staff. Rooms could use updated furniture and mattresses. It was also a rough walk to car in parking lot with the slushy snow
Stayed 2 nights in Feb 2025

4/10 Poor

Shawn

Traveled with family
Disliked: Property conditions & facilities
People living there. In the lobby like it was the living room. Same people in breakfast like it was the kitchen. They looked homeless and not very clean same cloths each day.
Stayed 3 nights in Feb 2025

2/10 Terrible

Jen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible

This hotel is really rundown. We stayed here for a school function and were not given a choice our school AD chose. As we were checking into the hotel there were two men clearly whacked out on drugs. The clerk put our two young girls in a room next to these people. We asked to have them moved. The blankets were very stained. The bottom of the showers were black. The furniture was in poor condition. Maybe do some upgrades and charge a little more to attract better clientele.
Stayed 2 nights in Feb 2025

4/10 Poor

Walter

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Door to room was damaged. Attendant said this problem was already known.
Stayed 1 night in Feb 2025

6/10 Okay

Rob

Traveled with family
Liked: Staff & service
Stayed 2 nights in Feb 2025

2/10 Terrible

Jeremy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hot tube was gross and cold pool room was cold. Still had tape on the walls from where they were painting
Stayed 1 night in Feb 2025

6/10 Okay

Timothy

Liked: Cleanliness, staff & service, room comfort

Not the worst but not that great

Overall it was a good experience, the place was a bit dated with the outside doors not fully shutting or locked, the room door seemed to be stuck always had to force it open and shut, the bathroom was clean but very small, the bed wasn't the worst but also not the greatest, the head board made it hard to get comfortable, very nice pillows tho, the pool area and hall to get there was very run down and ghetto along with the hot tub that looked more like a ses pool of pee and Germs,and was not hot at all. the pool was nice and clean, but the whole pool room needed to be repaired and updated along with all the exterior doors, the staff was very friendly i give the staff a 10 out of 10 but the hotel maybe a 6 out of 10, it was nice that it was so close to all the snowmobile trails and easy to access from the hotel.
Stayed 2 nights in Feb 2025

8/10 Good

Beth

Liked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities
This hotel has a bit of a strange layout, and is a bit dated. I had a good stay and the staff were helpful and pleasant. Nothing outstanding about the place, but I would definitely stay there again. The pizza place next door is excellent.
Stayed 1 night in Feb 2025

6/10 Okay

Fiorella

Traveled with family
Stayed 1 night in Jan 2025

6/10 Okay

Ron

Stayed 1 night in Feb 2025

2/10 Terrible

Leonard

Disliked: Cleanliness, staff & service, property conditions & facilities
Door to room would not open people Were cooking in the hallway entry doors were bent open so gross room had chipped paint on pillows and the list goes on Gross grossss grossssss
Stayed 2 nights in Feb 2025

8/10 Good

Justin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

NICOLE, Coleman

Not clean in the room, smelled like old cigarettes. Rips on the walls, bathroom had toothpaste in the sink, floors were old carpet and dirty
Stayed 1 night in Jan 2025

8/10 Good

Mike

Stayed 1 night in Jan 2025

4/10 Poor

Rocky

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Closed Swimming , Closed Hot Sununa , Closed Jaccuzzi
Stayed 1 night in Jan 2025

6/10 Okay

Fred

Traveled with partner
Mmmmm okay
Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

unbelievable

The Front Desk lady was very kind. We were to park on the side of the building room 137. We called down to the Desk right away because drugs were found in the bathroom on top of the mirror. They were removed. We had only a short time before our meeting . We turned the heat on and proceeded to find a restaurant. The side lot was never plowed and people were having a lot of difficulty. I should have requested a different room but no time. The food and beverages were terrible. The crock pot have sausage gravy but wasn't turned on. Many of the bisquets were frozen and people verbally and physically decided to have waffles. The syrup has to be filled and people had to request a oil spray because so many of the waffles were sticking. The forks ran out and so people requested more and some rude people yelled out, "It is knife and spoon day." The hallway beverages were cold and people used the coffee pot inside the restaurant. There were many snowmobilers filling up their thermoses and you got it, coffee ran out fast.This was the worst experience I ever had in a hotel. I stayed there before but never encountered anything like this. What happened to the drugs?
Stayed 1 night in Jan 2025

6/10 Okay

Krysta

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
i was sitting in my car with my boyfriend and a random person in a car came up to us and tried to block us in

2/10 Terrible

michael

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

Matthew

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is nothing like the pictures in the advertising. The entire hotel is under construction. The locks to enter the building were non-operational, anyone from the street could have walked right in. The pool and hot tub were empty. We booked a hotel with an indoor pool and could not use it. Upon entering the room, the door was extremely hard to open and close because of a broken door frame, as if the door had been kicked in. We were able to use force to shut the door. I immediately noticed the bed. The sheets that were being used as blankets were queen sized. The bed in fact was a king size. The box spring were not covered. The bed was comfortable, however we had to blast the heat because we had no actual blankets, just sheets. The bathroom was an absolute disgusting mess. A gross plastic liner was stuck to the tub floor, I peeled it back partially and about gagged. The overflow was caulked very poorly. The sprinkler system was hanging from the ceiling. We could not shower at all. The tub floor was absolutely disgusting. I have pictures of everything! These people should be ashamed of themselves for charging full rate for this place. The lobby smelled of cigarettes.It was a sham. Extremely disappointed, will absolutely never stay here again. People should be warned of amnesties that are not available. They should be warned the property is under construction. They should be warned of security risks. All before booking a non-refundable room. I have pictures!
Stayed 1 night in Dec 2024

8/10 Good

Kaven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Dominik

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024