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Quality Inn Gaylord

2.5 star property

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Photo gallery for Quality Inn Gaylord

Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Indoor pool
Free daily buffet breakfast
Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Pet friendly
  • Breakfast included
  • Gym
  • 24/7 front desk
$75
includes taxes & fees
Dec 12 - Dec 13

Explore the area

View in a map
137 West St, Gaylord, MI, 49735
  • Place, Bavarian Falls Park
    ‪13 min walk‬
  • Place, Call of the Wild Museum
    ‪15 min walk‬
  • Place, Gaylord Discovery Center
    ‪2 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Quality Inn Gaylord

Gaylord hotel with indoor pool
This hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and a 24-hour front desk are onsite.
Quality Inn Gaylord offers 117 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Gaylord hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Quality Inn Gaylord features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and a picnic area. Complimentary self parking is available on site.

Quality Inn Gaylord has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Gaylord
Quality Inn Gaylord
Gaylord Quality Inn
Quality Inn Gaylord Hotel
Quality Inn Gaylord Gaylord
Quality Inn Gaylord Hotel Gaylord

Quality Inn Gaylord Reviews

Reviews

6.2
Rating 10 - Excellent. 151 out of 1000 reviews
Rating 8 - Good. 284 out of 1000 reviews
Rating 6 - Okay. 229 out of 1000 reviews
Rating 4 - Poor. 174 out of 1000 reviews
Rating 2 - Terrible. 162 out of 1000 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Shannon

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The giant ant and cockroach were the last straw for me. The beds looked like they should have been retired ages ago. There was rust all over the bathtub. The sink was being propped up by a piece of old wood. Anyone can walk in from the outside using the side doors - no key required. When we decided to leave at 11:10 pm because of the bugs they refunded us some of the cost of the room. We went to the Comfort Inn down the street and it was much, much better!
Stayed 1 night in Sep 2025

4/10 Poor

Lester

Walls above bed paint peeling badly off walls bathroom door was in terrible condition almost locked ourselves in bathroom door falling apart
Stayed 1 night in Aug 2025

6/10 Okay

John

Traveled with group
Liked: Cleanliness, staff & service, amenities
Room was clean, rest of property needs little work. Location and price was right for what I needed.
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast & service there was good. We had two rooms & the beds were OK. As for the cleanliness of the rooms, they were picked up & tidy upon entering. In the corners were dust & webs & bugs. Under the toilets on the all was mold.
Stayed 2 nights in Aug 2025

6/10 Okay

Frank

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
very convenient from the highway, manager was very helpful as the pool was closed by calling another hotel so the children could go swimming, did not mention the place was being remodeled
Stayed 3 nights in Aug 2025

6/10 Okay

Deanna

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

robert

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This facility is worn out.
Stayed 1 night in Aug 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities

Overall Okay

Overall, it was okay. We were on motorcycles and showed up just before it started to storm. They let us keep our motorcycles at the front door, under the overhang until the storm was done (30-35 minutes). We had a king size bed and a pull out couch. There were 4 pillows in the room. We asked for 2 more, but were told they did not have enough pillows to give us extra. The hallways were not air conditioned. The bathroom ceiling was a drop ceiling and the metal grid was rusting. The vent fan was very loud and looked as if it was from the 1970s. The toilet tank had been glued together and porcelain inside the bowl at the pipe was worn off. It made the toilet look like was not clean.
Stayed 1 night in Aug 2025

4/10 Poor

Gaynor

Business traveler
Disliked: Amenities, property conditions & facilities
Very basic, broken room doors, broken pool, limited gym and seedy area.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again.

This hotel has a full size pool (8ft deep) and a great spa. However, that is the only good thing about it, especially since they keep a sign on the door saying pool is temporarily closed, so you have to ask to use it. Our room was horrible. The only curtain on the window was the sheer see through one, the other curtain rod was empty. Huge cracks in the window. Not only did this cause a privacy issue, but there were really bright outdoor lights right outside our window, so it was never dark. The bathroom door would not shut, the hair dryer was falling off the wall, the chairs were all horribly stained, and there were crumbs on the corner chair. Paint was all chipped and the purple wall next to the olive green bedspreads just made it all feel worse. Family members of the workers and owners hanging out in lobby and outside the main doors also made it uncomfortable to go in and out as needed.
Stayed 2 nights in Aug 2025

6/10 Okay

Justin

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Rowena

Stayed 1 night in Jul 2025

6/10 Okay

James David

Liked: Staff & service
Outside trashy smelled like cooking in the rooms
Stayed 1 night in Aug 2025

6/10 Okay

Tiffany

Liked: Staff & service
Stayed 1 night in Aug 2025

4/10 Poor

Joanne

Liked: Cleanliness

Overnight stay

Room chairs are stained, bathroom door doesn’t fit the door jam, hair dryer is falling off the wall and no night curtains in the window.
Stayed 1 night in Aug 2025

2/10 Terrible

Craig

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Blood, needles, broken window, under construction. DO NOT BOOK HERE.
Stayed 3 nights in Jul 2025

10/10 Excellent

Miranda

Stayed 1 night in Aug 2025

4/10 Poor

Joe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Equipment isn’t even plugged in and it’s ridiculously old.
Stayed 1 night in Aug 2025

10/10 Excellent

CORRINE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The continental breakfast was delicious, especially the biscuits and gravy! The bathroom was handicap friendly and that was a plus as well. The king sized bed was a little too soft for us but we made due.
Stayed 2 nights in Aug 2025

6/10 Okay

Joan

Traveled with group
Disliked: Amenities, property conditions & facilities
This property is currently undergoing extensive renovations. Security doors unlocked, no ice in machines, breakfast room dirty and under stocked halfway thru meal time. The peanut butter packet was a solid, unspreadable lump. No gluten free/dairy free options. Repairs in bath were so bad I wouldn't shower. Didn't want to go barefoot in my room.
Stayed 1 night in Aug 2025

6/10 Okay

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Things where good. But the coffee was bad, the bed was bad, and the bathroom door scraped the floor
Stayed 1 night in Aug 2025

4/10 Poor

Ruth, woodside

The floors were dirty. My white socks turned brown. My sister got comet and cleaned the sink
Stayed 1 night in Aug 2025

2/10 Terrible

Adam

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty. Damaged. Outdated. Smelled of mildew and cigarettes.
Stayed 3 nights in Jul 2025

2/10 Terrible

Jeong

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Need some serious update on carpet and throughout the facility. Overpriced
Stayed 1 night in Aug 2025

4/10 Poor

Shawn

Traveled with family
Disliked: Staff & service

Very dirty

The first room they put us in (room 135) smelled so bad like urine that it was stinging our eyes within a few minutes. The front desk worker moved us, the next room wasn’t too bad. While I was waiting in line regarding my room two other customers were there. One because their TV didn’t work and the other because none of the lights in their room had bulbs that weren’t burnt out. The poor person working the front desk was all alone dealing with all of the. Check in was Saturday 6/3 at 5:00 pm.
Stayed 1 night in Aug 2025