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Quality Inn Gaylord

2.5 star property

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Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Free daily buffet breakfast
Indoor pool

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Pet friendly
  • Breakfast included
  • Gym
  • 24/7 front desk
$75
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
137 West St, Gaylord, MI, 49735
  • Place, Bavarian Falls Park
    ‪11 min walk‬
  • Place, Gaylord Discovery Center
    ‪20 min walk‬
  • Place, Otsego County Sportsplex
    ‪2 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Quality Inn Gaylord

Gaylord hotel with indoor pool
This hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and a 24-hour front desk are onsite.
Quality Inn Gaylord offers 117 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Gaylord hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Quality Inn Gaylord features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and a picnic area. Complimentary self parking is available on site.

Quality Inn Gaylord has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Gaylord
Quality Inn Gaylord
Gaylord Quality Inn
Quality Inn Gaylord Hotel
Quality Inn Gaylord Gaylord
Quality Inn Gaylord Hotel Gaylord

Quality Inn Gaylord Reviews

Reviews

6.2
Rating 10 - Excellent. 149 out of 1007 reviews
Rating 8 - Good. 282 out of 1007 reviews
Rating 6 - Okay. 231 out of 1007 reviews
Rating 4 - Poor. 180 out of 1007 reviews
Rating 2 - Terrible. 165 out of 1007 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities
About as good as you can find in the area.
Stayed 1 night in Jul 2025

2/10 Terrible

Tracy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe place.
Stayed 1 night in Jun 2025

2/10 Terrible

DONALD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

It's not the best

The property seemed to be going through some renovations. Our room was partially painted, the bathroom door was extremely hard to close, and the jet tub didn't work. The pool and hot tub were nice and clean
Stayed 1 night in Jul 2025

6/10 Okay

Deborah

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Price was good but the place needs some work

Rooms were booked everywhere so we looked for what ever had an opening and was reasonably priced. Hotel appeared clean at 1st glance, the young man at the front desk was not very informative… he gave us our keys and told us to drive around to the side for our room, no mention about internet, breakfast, or checkout the next day… nothing! Walked into our room and it was freezing cold, tried to adjust the air conditioning but couldn’t so we ended up shutting it off. The frame around the door was broken like someone had forced the door at some point and no one bothered to fix it properly. The drapes on one side were falling off the rod. 3 large pesty flies bugged the room our entire stay. Breakfast was bare basics.
Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Stayed 1 night in Jul 2025

2/10 Terrible

Trevor

Traveled with family
Disliked: Cleanliness, property conditions & facilities
This property is horrible and the staff knows it which is why when I went through Expedia to get a refund they ignored the calls from Expedia. People smoking in the pool. Staff that can’t be bothered with problems. Broken windows and dirty rooms. When I went to check in there weren’t even real sheets on the bed.
Beds
Beds
Stayed 3 nights in Jul 2025

4/10 Poor

Asif

Traveled with family and small children, Traveled with family
Disliked: Amenities
Extremely outdated and everything is essentially falling apart including the furniture in the room. What we paid for this property was insane for what it offers/look like. Would not stay here again.
Stayed 1 night in Jul 2025

2/10 Terrible

Erik

Traveled with family
Disliked: Amenities
Dirty. Very dirty. Avoid.
Stayed 1 night in Jul 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Colton

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Melissa

Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel was old and outdated.
Stayed 1 night in Jun 2025

4/10 Poor

Zachery

Liked: Cleanliness, property conditions & facilities
The toilet kept clogging the whole stay, when i checked in the guy who was checking me in was paying more attention to some long haired homeless looking guy then he was me
Stayed 1 night in Jun 2025

10/10 Excellent

Dorothy

Stayed 1 night in Jun 2025

6/10 Okay

Lara

Traveled with partner
Disliked: Amenities, property conditions & facilities
Building is very old and needs complete update, bed was comfy, room was clean. Breakfast not so good.
Stayed 1 night in Jun 2025

8/10 Good

sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Gordon

Nothing
Stayed 2 nights in Jun 2025

2/10 Terrible

Roneshia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean or updated
Stayed 1 night in Jun 2025

6/10 Okay

Jason

Traveled with pets, Traveled with family
Disliked: Property conditions & facilities
This is a very standard room. The staff was nice. Probably would pick a different place next time.
Stayed 1 night in Jun 2025

4/10 Poor

Zachary

Liked: Cleanliness
Disliked: Property conditions & facilities
Hole in bathroom door.
Stayed 2 nights in Jun 2025

2/10 Terrible

John

Stayed 1 night in Jun 2025

8/10 Good

Edward, Cocoa

Traveled with partner
Liked: Cleanliness, staff & service
The toilet was not fastened to do the floor properly and the bathroom door top hinge was severely loose.
Stayed 1 night in Jun 2025

8/10 Good

rebekah

Stayed 3 nights in May 2025