Quality Inn Gaylord

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn Gaylord

Indoor pool
Lobby
Lobby
Exterior
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Pet friendly
  • Breakfast included
  • Gym
  • Air conditioning

Explore the area

Map
137 West St, Gaylord, MI, 49735
  • Otsego County Historical Museum
    8 min walk
  • Bavarian Falls Park
    15 min walk
  • Qdoba Mexican Eats
    1 min walk
  • Gaylord, MI (GLR-Gaylord Regional)
    3 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn Gaylord

Gaylord hotel with indoor pool
This hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and a 24-hour front desk are onsite.
Quality Inn Gaylord offers 117 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Gaylord hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Quality Inn Gaylord features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and a picnic area. Complimentary self parking is available on site.

Quality Inn Gaylord has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 1.50 per accommodation, per stay
The resort fee includes:
  • In-room safe

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Gaylord
Quality Inn Gaylord
Gaylord Quality Inn
Quality Inn Gaylord Hotel
Quality Inn Gaylord Gaylord
Quality Inn Gaylord Hotel Gaylord

Quality Inn Gaylord Reviews

Reviews

6.4
Rating 10 - Excellent. 146 out of 980 reviews" "
Rating 8 - Good. 281 out of 980 reviews" "
Rating 6 - Okay. 237 out of 980 reviews" "
Rating 4 - Poor. 177 out of 980 reviews" "
Rating 2 - Terrible. 139 out of 980 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Nicholas

Stayed 1 night in Aug 2024

8/10 Good

Doug

Liked: Cleanliness, staff & service, amenities
Great value for the price! ...but comes with the unavoidable inconveniences of updates and renovations taking place currently. Still recommended
Stayed 1 night in Sep 2024

2/10 Terrible

Veronika

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

kevin

Disliked: Cleanliness, property conditions & facilities
pool hot tub jets not working and one outside door broken door wide open. Walking down hallway one room had furniture coming out the door. It was a storage room?
Stayed 1 night in Sep 2024

6/10 Okay

Stephanie

Liked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Sara

Stayed 1 night in Aug 2024

8/10 Good

Sunil

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
A very positive experience.
I recently stayed this hotel, and overall, I had a very positive experience. The location was convenient, and the room was clean and comfortable. The staff was friendly and accommodating, which made my stay even more pleasant. Overall, I would recommend this hotel.
Stayed 1 night in Aug 2024

4/10 Poor

Peter

Disliked: Amenities, property conditions & facilities
Prpoerty needs renovation and our door wascwarped with a broken safety chain. Bathroom door was also warped so it would not close. Side entry door was missing its lock and was unsecured.
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Rachael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

shellia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room was the first corner room, 107 it was a little cell and smelled like body odor. Moved to 139. No bed skirts, bare box spring, no mattress protector. Handle to shower fell off, dirty wash cloth over the shower. Moved next morning to 120, cleaner but no trim in room. Carpets filthy, ice machine on bith floors broke, vending out of order, dirty lobby. GM refused discount and was rude. Ignored expedia many times trying to get a refund.
Stayed 4 nights in Aug 2024

6/10 Okay

Imtiyazuddin

Disliked: Property conditions & facilities
No elevator
Stayed 1 night in Aug 2024

2/10 Terrible

Rhonda

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had sort of a musty, closed up smell. There was NO mirror in the bathroom. There was a floor lamp in the bathroom...not sure why. Lighting was poor. No exhaust fan. Pool was closed due to maintenance issues. Staff sat outside next to the lobby to smoke and take breaks. Breakfast was horrible. Selection was slim and staff wasnt professional. Hotel business was conducted at the lobby counter instead of in the office. If it hadnt been a ladt minute reservation and evening check-in. We would have gone somewhere else!
Stayed 1 night in Jul 2024

10/10 Excellent

Terry

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this
Stayed 2 nights in May 2024

10/10 Excellent

Terry

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it all
Stayed 1 night in Aug 2024

4/10 Poor

ALICIA

Disliked: Cleanliness, amenities, property conditions & facilities
I guess the property is undergoing renovations, but this hotel seems like it has been unkept for a while. The exterior doors to property have lock mechanisms removed. The door by the pool is just jimmied permanently open. Even the door to my own room barely locks from the inside (it’s like the mechanism doesn’t fit in to the door frame). I didn’t have hot water while taking a shower. The hot tub jets barely work. The breakfast includes a waffle maker, cereal, bagels, muffins, coffee, and yogurt.
Stayed 1 night in Aug 2024

4/10 Poor

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The breakfast ws poor; the facilities are aging significantly
Stayed 1 night in Aug 2024

8/10 Good

Pedro, TROY

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast offered the same items every day. Aftr a few days biscuits and gravy starts to get old. Beggels are good. The pool is heated.
Stayed 9 nights in Aug 2024

4/10 Poor

Nancy, Morrice

Business traveler
I stayed at this property many years ago, just before they started having water problems. They are still having water problems and still repairing the property. In the meantime they are still renting out rooms for $275 a night. If we hadn’t had an emergency in the family, and we weren’t so old we would have slept in the car.
Stayed 1 night in Aug 2024

10/10 Excellent

Rina, Grandville

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay especially for price
Stayed 1 night in Aug 2024

2/10 Terrible

thomas

Disliked: Cleanliness, property conditions & facilities
The pool was nice -almost everything else was in need of repair or replacement’s
Stayed 2 nights in Aug 2024

6/10 Okay

Susan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pool was great, plenty warm and deeper than most. The spa was only mildly warmer than the pool. The hallway rug is very worn, with tape holding it in place. The breakfast was not breakfast. The room lighting was lacking by the entrance door. The staff was very courteous and helpful.
Stayed 1 night in Aug 2024

6/10 Okay

Natalie

Disliked: Staff & service
Just OK!
Customer service was just ok, not too friendly. The hotel is old, doing some remodeling. Carpets dirty and run down. Stairs are steep- no elevator. The room was clean.
Stayed 1 night in Aug 2024

6/10 Okay

Brajendra

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Margaret

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No/Quality Inn
The room was barely clean The bathroom floor felt gritty/dirty and smelled of urine The room did not get cleaned the next day after we slept No cleans towels, had to hunt down someone and get towels and we told they were out of clean ones Did finally get some later in the day The carpet felt wet and room had a musty odor The door had to be forced open each time we entered Missing baseboards and headboard was peeling See photos below
Headboard peeling/flaking off
Missing baseboard
Hole in wall
Another hole in wall
Stayed 2 nights in Aug 2024