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Treetops Resort

3.0 star property

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Photo gallery for Treetops Resort

Fitness facility
Front of property
Golf
Reception
Couples treatment rooms, body treatments, hot stone massages

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Restaurant
  • Air conditioning
$132
includes taxes & fees
Jan 27 - Jan 28

Explore the area

View in a map
3962 Wilkinson Rd, Gaylord, MI, 49735
  • Place, Rick Smith Golf Academy
    ‪5 min walk‬
  • Place, Otsego Lake State Park
    ‪16 min drive‬
  • Place, Boyne Mountain
    ‪38 min drive‬

Room options

Deluxe Room (Inn)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 5
  • 2 Queen Beds

Standard Room (Inn)

7.0 out of 10
Good
(6 reviews)
  • Sleeps 5
  • 2 Double Beds

Room, 1 King Bed with Sofa bed (Lodge)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Lodge)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds

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About this property

Treetops Resort

3-star Gaylord hotel with private patios
Enjoy the free ski shuttle and an outdoor pool at Treetops Resort during the winter, and return in the summer for a round at the hotel's golf course. Housekeeping is available on request.
Treetops Resort offers 195 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Rooms open to patios. Televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Housekeeping is offered on request and change of towels can be requested. Rollaway/extra beds (surcharge) are also available.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. 2 indoor swimming pools and 2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Treetops Spa & Salon has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is open daily.
During the winter, enjoy onsite recreation like snow tubing, ice skating, and snowshoeing and return when the snow melts for a round of golf at the onsite golf course. After a day on the slopes, enjoy treatments at the full-service spa, a relaxing soak in one of the 2 hot tubs, and an invigorating swim in one of the 2 indoor swimming pools. Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant and a snack bar/deli. This ski hotel also offers an outdoor pool and a health club. Onsite self parking is complimentary.

Treetops Resort is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:30 AM.
Treetops Resort has a restaurant serving dinner only.

Property amenities

Parking and transportation

  • Area shuttle (surcharge)
  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 9:30 AM for a fee: USD 5 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • 2 hot tubs
  • 2 indoor pools
  • Arcade/game room
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf lessons
  • Health club
  • Hiking/biking trails
  • Ice skating
  • Outdoor pool
  • Pro golf shop
  • Snow sports gear
  • Snow tubing
  • Snowshoeing
  • TV in common areas

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 10 meeting rooms
  • Conference center

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 5 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 14 to May 1:
  • One of the swimming pools
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 21.20 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 per person
  • Rollaway bed fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May to September
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Treetops Gaylord
Treetops Resort
Treetops Resort Gaylord
Treetops Hotel Gaylord
Treetops Resort Hotel
Treetops Resort Gaylord
Treetops Resort Hotel Gaylord

Treetops Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 134 out of 339 reviews
Rating 8 - Good. 90 out of 339 reviews
Rating 6 - Okay. 62 out of 339 reviews
Rating 4 - Poor. 35 out of 339 reviews
Rating 2 - Terrible. 18 out of 339 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sheryl

The room and hallways both smelled great
Stayed 1 night in Oct 2025

10/10 Excellent

YUJI

Stayed 1 night in Oct 2025

10/10 Excellent

candra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for a conference. Good size rooms. Beautiful fall colors
Stayed 2 nights in Oct 2025

10/10 Excellent

Tina

Liked: Cleanliness
Stayed 2 nights in Oct 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Rangarajan

Liked: Staff & service
Disliked: Property conditions & facilities
N/A
Stayed 1 night in Oct 2025

10/10 Excellent

Ashley, Dewitt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Oct 2025

6/10 Okay

Brittany

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Inside the lodge was beautiful and seem to be newly renovated! The grounds need some TLC. Upon entering we noticed the curb around the front of the lodge was crubling away...The pool and area around need some serious help. The bottom of the pool and hot tubs were rough, and gross. The area around the pool had broken concrete everywhere. The bed was very uncomfortable- very hard and springy. Overall, it was clean but not worth the price we paid.
Stayed 1 night in Oct 2025

10/10 Excellent

Ashley

Stayed 1 night in Oct 2025

8/10 Good

Erik Or Bethany

Liked: Cleanliness, property conditions & facilities, room comfort

Great sleep

Beds were clean and comfy
Stayed 2 nights in Sep 2025

8/10 Good

James

Liked: Staff & service, room comfort
Room was comfortable. Common areas and restaurants are dated and carpet is dirty. Service was excellent.
Stayed 2 nights in Sep 2025

8/10 Good

Anne Marie

Liked: Room comfort

Treetops needs updated!

They placed us in the Inn, it was old and outdated. Room size was awesome, but the toilet was rust stained and the tub had permanent stains on it. The toilet ran also. The first floor had a nice door to walk out side. BUT the people on the second floor above us must have had herds of elephants running around. So loud! Golf was beautiful!
Stayed 1 night in Sep 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty area. Variety of dining options. Room was spacious and pools were lovely.
Stayed 1 night in Aug 2025

8/10 Good

Michael, Nicholasville

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except Expedia put us down for only one night when I requested two nights. Treetops was most accommodating and arranged for the second night without any problems.
Stayed 1 night in Aug 2025

8/10 Good

Jaymie

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Gary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a destination stay for our granddaughter's 6th birthday and her siblings. The facilities were kid friendly - indoor and outdoor pools, hot tub and a game room. And with the clientele being golfers, they had the space to themselves. The facilities were clean but there were a few things we noticed that could use a little TLC.
Stayed 1 night in Jul 2025

10/10 Excellent

Lori

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Willow

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Nothing special

The walls were very thin and we could hear a lot of banging upstairs, also could hear someone snoring all night. There was a card by the phone saying someone would replace towels and remake beds over our 3 night stay. We got extra towels and our beds were never remade. There was a very bad water leak with a large area of soaked carpet in front of the ice machine and it was not fixed for 2 days after we arrived. There was no breakfast included. The sidewalk at the entrance had a huge and dangerous hoke in it, just waiting for someone to twist an ankle or trip. There was no mirror in the room except bathroom and no microwave in the room. For what we paid, it was not worth the money.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ashlee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Jeana

Liked: Cleanliness
Stayed 2 nights in Jun 2025