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Tru By Hilton Gaylord, MI

2.5 star property

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Photo gallery for Tru By Hilton Gaylord, MI

Lobby
Exterior
Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Air conditioning
$107
includes taxes & fees
Oct 6 - Oct 7

Explore the area

View in a map
1048 WEST MAIN STREET, Gaylord, MI, 49735
  • Bavarian Falls Park
    ‪20 min walk‬
  • Gaylord Discovery Center
    ‪2 min drive‬
  • Otsego County Sportsplex
    ‪2 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Bathroom | Hair dryer, towels, soap, shampoo

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

8.8 out of 10
Excellent
(49 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower) | Bathroom shower

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Bathroom shower

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

8.4 out of 10
Very good
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru By Hilton Gaylord, MI

Gaylord hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area. Weekly housekeeping is available.
Tru By Hilton Gaylord, MI offers 92 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tru By Hilton Gaylord, MI features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and coworking spaces. This business-friendly hotel also offers coffee/tea in a common area, a convenience store, and a front-desk safe. Complimentary self parking is available on site.

Tru By Hilton Gaylord, MI is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU BY Hilton Gaylord
Tru By Hilton Gaylord, MI Hotel
Tru By Hilton Gaylord, MI GAYLORD
Tru By Hilton Gaylord, MI Hotel GAYLORD

Tru By Hilton Gaylord, MI Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 279 out of 445 reviews
Rating 8 - Good. 90 out of 445 reviews
Rating 6 - Okay. 48 out of 445 reviews
Rating 4 - Poor. 12 out of 445 reviews
Rating 2 - Terrible. 16 out of 445 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ky

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was slow but there seemed to be an issue with guests ahead of us. The staff member dinner best and everyone in line was patient. After the snafu was solved she got the next two guests checked in quickly then us checked in quickly as well. The only thing I didn’t like about this hotel is how loud their doors slam shut - otherwise, I give the hotel 5 stars. If we’re in the area I’d stay there again.
Stayed 1 night in May 2025

8/10 Good

Allen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Reliable and dependable. VERY comfortable bed and linens.
Stayed 1 night in Jun 2025

6/10 Okay

Al-hamra, Aurora

Liked: Cleanliness, amenities, property conditions & facilities
The place is very clean. However. my electric curtains did not work. I was moved to another room that was smaller in size and the bathroom was small. With a family of three it was disappointing to see that hotel would need little more update. I could hear someone showering in the next room. The beds were not firm ; however I managed to sleep.
Stayed 1 night in May 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Chaltu

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Melissa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

SEBASTIEN

Stayed 1 night in May 2025

10/10 Excellent

Anne

Stayed 1 night in May 2025

10/10 Excellent

darin

Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 5 nights while in town visiting family. We had a good stay with no issues. Clean room and decent hotel amenities. The only thing I didn’t like was the pillows. Way too soft and flat. Bring your own if you’re a picky pillow person like me. We would stay here again.
Stayed 5 nights in Apr 2025

8/10 Good

mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Danny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable room
Stayed 1 night in Apr 2025

6/10 Okay

Renea

Liked: Staff & service
Due to it being no carpets in the rooms.. all wooden floors, the room above us had someone up almost ALL night walking and running.. think they had kids. Very loud all night..and we were in a room with a sink that didn't drain. The drain thing was shut closed.. and wouldnt open.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Mariela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place and great location. They said breakfast was included but we just had bread, bagels, some muffins, cereal, milk, and juice available. Hot water to make instant coffee. Now I know there had been power outages in that area due to an ice storm, but perhaps they could have given us a heads up or discounted the night?
Stayed 1 night in Apr 2025

10/10 Excellent

Guy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sheets were so comfy.. the whole hotel is clean and comfortable!
Stayed 1 night in Mar 2025

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was fantastic. Front desk was kind and informative. The property was very clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Hailee

Liked: Cleanliness, staff & service, property conditions & facilities
The costumer service while checking in was spectacular and the room was very nice. I would definitely recommend staying here.
Stayed 1 night in Mar 2025

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sherry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

Loved this hotel
Stayed 1 night in Mar 2025

10/10 Excellent

JOHN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kelley

Stayed 3 nights in Feb 2025