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ibis London Thurrock M25

3.0 star property

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Photo gallery for ibis London Thurrock M25

Exterior
Bar (on property)
Exterior
Restaurant
1 bedroom, premium bedding, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Laundry

Explore the area

Map
Weston Avenue, West Thurrock, Grays, England, RM20 3JQ
  • Lakeside Shopping Centre
    ‪3 min drive‬
  • Bluewater Shopping Centre
    ‪6 min drive‬
  • Orchard Theatre
    ‪6 min drive‬
  • London (LCY-London City)
    ‪22 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

1 bedroom, premium bedding, in-room safe, desk

Double Room, 1 Double Bed

8.8 out of 10
Excellent
(26 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds

1 bedroom, premium bedding, in-room safe, desk

Twin Room, 2 Twin Beds

7.4 out of 10
Good
(10 reviews)
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Double Room

1 bedroom, premium bedding, in-room safe, desk

Family Double Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room, 1 Double Bed, Accessible

1 bedroom, premium bedding, in-room safe, desk

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Similar properties

Property grounds

Best Western Thurrock Hotel

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
4.0 out of 5, Very Good, (663)
$97 nightly
The price was $114
The price is $97 total
includes taxes & fees
Best Western Thurrock Hotel

About this property

ibis London Thurrock M25

3-star Grays hotel close to Lakeside Shopping Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Ibis London Thurrock M25 offers 168 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Cable television is provided.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Grays hotel also offers a terrace, laundry facilities, and dry cleaning/laundry services.

Ibis London Thurrock M25 is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Ibis London Thurrock M25 has a restaurant on site.

Languages

Chinese (Mandarin), Czech, English, French, Hindi, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1998
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per stay

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.00 per person
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis London Thurrock M25 Hotel
ibis London M25 Hotel
ibis London M25 Hotel Thurrock
ibis London Thurrock M25
ibis Thurrock M25
London Thurrock M25
ibis London M25
ibis London Thurrock M25 Hotel
ibis London Thurrock M25 Grays
ibis London Thurrock M25 Hotel Grays

ibis London Thurrock M25 Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 394 out of 1000 reviews
Rating 8 - Good. 336 out of 1000 reviews
Rating 6 - Okay. 139 out of 1000 reviews
Rating 4 - Poor. 49 out of 1000 reviews
Rating 2 - Terrible. 82 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Yang

Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities
I stay here often. Never have any complaints apart from the price of a pint. 😂
Stayed 3 nights in Apr 2025

10/10 Excellent

Francisco Tiler Ltd

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very shabby property in need of updating. Staff were all very nice, but the room was badly in need of renovation. Probably the hardest mattress/pillow combination I’ve ever slept on; like lying in the road with your head on the kerb.
Stayed 2 nights in Apr 2025

10/10 Excellent

ABDUL

Great service great customer service all great
Stayed 1 night in Apr 2025

2/10 Terrible

Riyya

Disliked: Cleanliness, staff & service, property conditions & facilities
A lot, they don’t respond and it’s dirty
Stayed 4 nights in Apr 2025

10/10 Excellent

Stephen

Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

Stayed 2 nights in Apr 2025

10/10 Excellent

Tony

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Very comfortable bed. Nice bathroom. Very friendly, courteous, helpful staff!
Stayed 1 night in Mar 2025

10/10 Excellent

Tommy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

8/10 Good

Mark

Stayed 1 night in Mar 2025

8/10 Good

Yogeswara

Stayed 1 night in Mar 2025

10/10 Excellent

Cristian

Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gerally ok

Overall ok Very friendly staff room basic but comfortable, bed good but drains in bathroom smelt!
Stayed 1 night in Mar 2025

10/10 Excellent

Afolabi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Christopher

Business traveler
Liked: Cleanliness, staff & service

Mixed experience but nice staff

Showered leaked, food cold at breakfast and aircon noisy. Otherwise friendly staff and clean hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Izuch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

ABDUL

Very good
Stayed 2 nights in Mar 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

GANESH

Stayed 1 night in Mar 2025

6/10 Okay

Mansur, PRESTON

Traveled with family
On arrival we had to wait 15 minutes for their systems to update before we got our room. We were given access to the hot drinks machine.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
Check in took around 15 mins and room smelt like damp
Stayed 1 night in Mar 2025

10/10 Excellent

Tony

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Lovely room wirh nice bathroom. Very comfy bed.
Stayed 2 nights in Mar 2025

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service
Ok place
Stayed 1 night in Feb 2025

8/10 Good

kerry louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Good nights stay and very quite as well seeing where it is located
Stayed 1 night in Feb 2025