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ibis London Thurrock M25

3.0 star property

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Photo gallery for ibis London Thurrock M25

Restaurant
Premium bedding, in-room safe, desk, soundproofing
Exterior
Miscellaneous
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Laundry
$59
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
Weston Avenue, West Thurrock, Grays, England, RM20 3JQ
  • Place, Royal Opera House Learning and Participation
    ‪12 min walk‬
  • Place, The Backstage Centre
    ‪16 min walk‬
  • Place, Lakeside Shopping Centre
    ‪3 min drive‬
  • Airport, London (LCY-London City)
    ‪27 min drive‬

Room options

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | Premium bedding, in-room safe, desk, soundproofing

Twin Room, 2 Twin Beds

7.4 out of 10
Good
(16 reviews)
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Double Room

Premium bedding, in-room safe, desk, soundproofing

Family Double Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room, 1 Double Bed, Accessible

Premium bedding, in-room safe, desk, soundproofing

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Premium bedding, in-room safe, desk, soundproofing

Double Room, 1 Double Bed

8.4 out of 10
Very good
(31 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

ibis London Thurrock M25

3-star Grays hotel close to Lakeside Shopping Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Ibis London Thurrock M25 offers 168 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Cable television is provided.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Grays hotel also offers a terrace, laundry facilities, and dry cleaning/laundry services.

Ibis London Thurrock M25 is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Ibis London Thurrock M25 has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1998
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per stay

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.00 per person
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis London Thurrock M25 Hotel
ibis London M25 Hotel
ibis London M25 Hotel Thurrock
ibis London Thurrock M25
ibis Thurrock M25
London Thurrock M25
ibis London M25
ibis London Thurrock M25 Hotel
ibis London Thurrock M25 Grays
ibis London Thurrock M25 Hotel Grays

Reviews

ibis London Thurrock M25 Reviews

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 402 out of 1001 reviews
Rating 8 - Good. 335 out of 1001 reviews
Rating 6 - Okay. 130 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 84 out of 1001 reviews

Reviews

4/10 Poor

Rachel

Traveled with partner
Liked: Cleanliness, staff & service
Staff were very friendly, good parking. Room smelt damp and the bathroom fans did. It work. The room ‘air cooling’ (they do not have air conditioning) did not work so to have any air movement the window had to be open which was too noisy due to the M25.
Stayed 1 night in Sep 2025

8/10 Good

Jerillee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value Accommodation

w stay was good value for money, it ha everything you would need for a short stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sharon

Very good
Stayed 1 night in Sep 2025

10/10 Excellent

k

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend away

We were at radio 2 in the park in chelmsford ibis thurrock was best value from all hotels in area very comfortable and good value for money will stay again when in area
Stayed 2 nights in Sep 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had an evening meal - the burger was rather dry with no real taste
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing not to like, very good experience, thanks Michael.
Stayed 1 night in Sep 2025

10/10 Excellent

Yong

Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort

Poor experience at Lakeaide Ibis

Air con not working, bathroom sink blocked and the bathroom door didn’t shut. Lovely staff, offered to move us but another family room was not available
Stayed 1 night in Aug 2025

6/10 Okay

Joe

Stayed 1 night in Aug 2025

8/10 Good

Emmanuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Air-conditioning wasn't working but the dutiful staff offered me a fan. It was a very hot summers day.
Stayed 1 night in Aug 2025

4/10 Poor

Kamil

Stayed 1 night in Aug 2025

8/10 Good

Adenike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were nice and helpful, easy parking, good breakfast and comfortable room with air-condition.
Stayed 2 nights in Aug 2025

10/10 Excellent

Amanda

Traveled with partner
Always stay here local to everything and staff very warm and welcoming
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Nguyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything is good but room no toothbrush
Stayed 1 night in Aug 2025

2/10 Terrible

Dalziel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel from Hell

This was the worst stay at a hotel I’ve ever had. We booked for a double room. By the time we got to the hotel, they had sold our room to someone else and told us, “we only have twin bedrooms”. The twin bedrooom they gave us was the room from hell. The mattress was disgusting. The duvets smelled. The main lighting in the bedroom stopped working and we ended up with no lighting in the hotel. And worst of all, this wasn’t what we paid for. This hotel was so bad, we didn’t even stay the second night. We chose to drive back up north in the middle of the night instead of staying in this place again. The staff were dismissive. And honestly, spent more time talking to each other than their customers. I would avoid this hotel at all costs. Don’t waste your money staying here.
Awful bed we were given after the hotel sold the room WE PAID FOR.
State of the table where they expect us to leave everything.
Dirty, damaged tables again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Efeona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for the money, Safe and quiet rooms.

Cheap and good value for money, i've stayed a few times never had an issue. Safe parking and easy access to the M25
Stayed 1 night in Jun 2025

10/10 Excellent

Bobette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, very clean. Staffs are very nice and helpful. So comfy. Breakfast was very nice
Stayed 2 nights in Jul 2025

8/10 Good

Babatunde

Traveled with group
Liked: Amenities
Service is good and the bed is comfortable
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jerillee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in May 2025

8/10 Good

Marius Cornelius

Stayed 2 nights in Jul 2025

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025