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Orsett Hall Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Orsett Hall Hotel

Indoor wedding
Indoor pool
Exterior
Superior Double Room | Premium bedding, in-room safe, iron/ironing board, free WiFi
Sauna, steam room, body treatments, aromatherapy, hot stone massages

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot Tub
    Hot Tub
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Prince Charles Avenue, Grays, England, RM16 3HS
  • Langdon Hills Country Park
    6 min drive
  • Tilbury Fort
    8 min drive
  • Lakeside Karting
    8 min drive
  • London (STN-Stansted)
    39 min drive

Room options

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi

Suite

  • 646 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double

Executive Double | Premium bedding, in-room safe, iron/ironing board, free WiFi

Executive Double

  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

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Front of property

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Breakfast available
4.1 out of 5, Very Good, (782)
The price is $115
per night
$138 total
includes taxes & fees
Dec 7 - Dec 8
Stifford Hall Hotel Thurrock

About this property

Orsett Hall Hotel

4-star Grays hotel with 2 bars/lounges
This smoke-free hotel features a full-service spa, a restaurant, and 2 bars/lounges. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite.
Orsett Hall Hotel offers 56 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a spa tub and a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Orsett Hall Hotel features a spa tub and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

This boutique hotel also offers a terrace, a garden, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Orsett Hall Hotel is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM.
Garden Restaurant - This brasserie specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Sartoria Cafe - Onsite café. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (surcharge)

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14.50 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Garden Restaurant
  • Sartoria Cafe

Things to do

  • Full-service spa
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • In-room sofa bed
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 6 2025 to January 9 2025 (dates subject to change):
  • Spa
  • Spa/Beauty services
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 14.50 per person
  • Late check-out fee: GBP 20

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Orsett Hall Grays
Orsett Hall Hotel
Orsett Hall Hotel Grays
Orsett Hall Hotel Hotel
Orsett Hall Hotel Grays
Orsett Hall Hotel Hotel Grays

Orsett Hall Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 270 out of 521 reviews" "
Rating 8 - Good. 143 out of 521 reviews" "
Rating 6 - Okay. 61 out of 521 reviews" "
Rating 4 - Poor. 24 out of 521 reviews" "
Rating 2 - Terrible. 23 out of 521 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Carmel

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking. Hotel was clean.
Stayed 1 night in Aug 2024

6/10 Okay

marcella

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Weekend stay
The location is nice, lovely for weddings. Staff were friendly. Unfortunataly our room didnt meet our expectations, many cracks in the walls, some lights broken, bed wasnt too comfortable. The breakfast area is really lovely and it wasnt too bad overall. However, on Saturdays coffee cost extra money and on sunday its buffet style. This wasnt indicated prior to our stay or at the hotel. We tried food at the cafe and it was pretty good.
Stayed 2 nights in Aug 2024

8/10 Good

Lee, Wickford

Traveled with partner
Liked: Amenities
All good
Stayed 1 night in Aug 2024

4/10 Poor

craig

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Hairs in the bath upon arrival
Stayed 1 night in Aug 2024

10/10 Excellent

RON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As there logo states, "Simply the Best"
Stayed 1 night in Aug 2024

10/10 Excellent

Asif, Hornchurch

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 2 nights in Aug 2024

10/10 Excellent

Anneka

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Elenor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew, Humble

Stayed 4 nights in Jul 2024

8/10 Good

GHEORGHE

Stayed 1 night in Jul 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Essexdamp

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed took a £50 card deposit.for anything that we charged to the room, 1 week later and they still have not refunded it, Called them today and they said it should be next week, this is not a holding payment as it was taken from the account, but they tell you when they take the payment it will be refunded when u leave which isnt true
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Keiron

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Leah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another 5* stay
Lovely room, nice staff, great service and beautiful grounds…what more could you ask for!
Stayed 1 night in Jul 2024

10/10 Excellent

Glen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 Would stay time and time again
Excellent service from start to finish, the room was amazing and the evening meal was absolutely fantastic
Stayed 1 night in Jul 2024

10/10 Excellent

Leah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
A lovely stay! I was in the Sartoria building around the back as there were functions on. The room was clean, spacious and modern! The spa was closed, which was a shame and weird for a Friday night, and the Sartoria Café needed another member of staff to help; the poor girl on her own was struggling but she was lovely and the food great! My room had French doors and a large open patio, which were close to other rooms and another guest decided to smoke at 6am, meaning my room stunk of smoke. Not sure if there’s a designated smoking area but I think there should be as it’s too close to other guests to smoke outside the rooms. I’m back on Monday and I’m looking forward to it! Hoping the spa is open!
Stayed 2 nights in Jun 2024

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay room was great and breakfast. Only thing I wasn’t overly happy was they took £100 on my credit card which they had on hold for 7 days after my stay.
Stayed 1 night in May 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon arrival the receptionist asked me to login to the wifi and check myself in!! That’s just what I needed after a 5 hour journey! Once I had done my part and paid for the room in full and also £50 per night for any charges to the room, she issued the key card. Room was nice, fresh and clean. Only gripe was that there were only two towels in the bathroom, one hand (hair) and one bath. I’d have expected an extra hand one. Staff were quite miserable and just performed their role.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely grounds and beautiful scenery. Rooms are modern, clean and spacious. Staff are lovely and helpful
Stayed 2 nights in Jun 2024

10/10 Excellent

Donna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Garry

Stayed 1 night in Jun 2024

10/10 Excellent

William

Stayed 2 nights in May 2024

4/10 Poor

Amanda

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in May 2024