SureStay by Best Western Grayson

2.5 star property

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Photo gallery for SureStay by Best Western Grayson

Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Property amenity
Indoor pool
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Parking included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
501 C W Stevens Boulevard, Grayson, KY, 41143
  • Kentucky Christian University
    ‪14 min walk‬
  • Carter Caves State Park
    ‪17 min drive‬
  • Greenbo Lake State Resort Park
    ‪34 min drive‬
  • Huntington, WV (HTS-Tri-State)
    ‪25 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

SureStay by Best Western Grayson Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 133 out of 254 reviews
Rating 8 - Good. 59 out of 254 reviews
Rating 6 - Okay. 30 out of 254 reviews
Rating 4 - Poor. 17 out of 254 reviews
Rating 2 - Terrible. 15 out of 254 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jesús

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

This is a clean, comfortable and economic hotel. No hot tubs in any hotel in this area. So the whirlpool tub in the room is awesome! 20 bucks more for your own private hotub is a plus in my book! Breakfast was good too.
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The hotel is definitely in need of some maintenance. If you need a quick room it works. Plumbing is an issue in the rooms and in other areas like vending.
Stayed 1 night in Dec 2024

10/10 Excellent

Victor W.

Stayed 5 nights in Oct 2024

10/10 Excellent

Tammy

Stayed 1 night in Sep 2024

2/10 Terrible

Josh

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Needs upgrades in the worst way.
Stayed 2 nights in Nov 2024

2/10 Terrible

MollyAnn

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel sucks

Room was disgusted. Staff was so rude
Stayed 1 night in Dec 2024

8/10 Good

Matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The staff was amazing. The desk clerk was super friendly and the gal doing the breakfast was so friendly and patient with our large group.
Stayed 2 nights in Dec 2024

8/10 Good

April

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
N
Stayed 3 nights in Dec 2024

2/10 Terrible

Matt

Disliked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Michelle

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Front desk staff was excellent and accommodating however our room wasn't cleaned and ready, the alternate room we were given was also not cleaned and the hot tub was left with water standing in the bottom. The 3rd room was properly prepared although the AC unit couldn't keep the room cool and the hot tub drain was difficult to keep down to hold water
Stayed 1 night in Nov 2024

8/10 Good

Kala

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely will be coming back.
Stayed 2 nights in Nov 2024

8/10 Good

kara

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked to know there was no elevator ahead of time but all and all it was great experience.
Stayed 2 nights in Nov 2024

4/10 Poor

Aaron

Business traveler, Traveled with family
Disliked: Amenities, property conditions & facilities
The toilet wasn’t secured to the floor. The water in the bathroom wouldn’t shut all the way off. Hallways were dirty even after cleaning crew cleaned them. Breakfast was burnt and cause the entire hotel to smell like burnt food. Cereal was stale and not edible. Juice and milk were not chilled. Various problems that all lead to overall poor management and poor staff.
Stayed 2 nights in Nov 2024

2/10 Terrible

Dawn

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Front Desk nightmare

After calling ahead to double check reservations and late check in . Hotels.com never made the reservations lied about sent me all the right emails to verify. And like little baby Jesus birthday no room in the INN . Front desk man wasn’t helpful and didn’t know anything I was told at 3 am they take back your room.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

makayla

Stayed 5 nights in Oct 2024

6/10 Okay

Loretta

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Judy

Traveled with family

Disappointed

This site was just ok. We had an odd odor in our room which was quite annoying. The room was not what I would consider clean. The toliet seat was broke and should have been addressed.
Stayed 1 night in Oct 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay for a one night - comfortable and clean! Oh, and inexpensive!
Stayed 1 night in Oct 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Misty

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not happy

Wasn't good I car trouble so wanted to reschedule for the next night instead refunded my money and I'm not going to receive the money back for 5 to 10 working days so not happy with my experience
Stayed 1 night in Oct 2024

10/10 Excellent

Carl

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Sandra

Stayed 1 night in Sep 2024