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SureStay by Best Western Grayson

2.5 star property

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Photo gallery for SureStay by Best Western Grayson

Desk, laptop workspace, blackout drapes, iron/ironing board
Indoor pool
Reception
Free daily continental breakfast
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Parking included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
501 C W Stevens Boulevard, Grayson, KY, 41143
  • Kentucky Christian University
    ‪14 min walk‬
  • Carter Caves State Park
    ‪20 min drive‬
  • Greenbo Lake State Resort Park
    ‪33 min drive‬
  • Huntington, WV (HTS-Tri-State)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, alarm clocks

Days Inn by Wyndham Grayson

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, (274)
$107 nightly
The price is $107 total
includes taxes & fees
Days Inn by Wyndham Grayson

About this property

SureStay by Best Western Grayson

Grayson hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a computer station, a lobby fireplace, and a vending machine are onsite. Housekeeping is available on request.
SureStay by Best Western Grayson offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Smart televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Grayson hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers an indoor pool, a vending machine, and a fireplace in the lobby. Complimentary uncovered self parking is available on site.

SureStay by Best Western Grayson is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Property is located within an airport and access is restricted to airport travelers only
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

The Inn at Grayson
Surestay By Grayson Grayson
SureStay by Best Western Grayson Hotel
SureStay by Best Western Grayson Grayson
SureStay by Best Western Grayson Hotel Grayson

SureStay by Best Western Grayson Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 134 out of 257 reviews
Rating 8 - Good. 59 out of 257 reviews
Rating 6 - Okay. 31 out of 257 reviews
Rating 4 - Poor. 17 out of 257 reviews
Rating 2 - Terrible. 16 out of 257 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Candice

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Austin

Disliked: Cleanliness, staff & service, property conditions & facilities
Wouldn’t recommend
Stayed 2 nights in Feb 2025

10/10 Excellent

Jesús

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

This is a clean, comfortable and economic hotel. No hot tubs in any hotel in this area. So the whirlpool tub in the room is awesome! 20 bucks more for your own private hotub is a plus in my book! Breakfast was good too.
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The hotel is definitely in need of some maintenance. If you need a quick room it works. Plumbing is an issue in the rooms and in other areas like vending.
Stayed 1 night in Dec 2024

10/10 Excellent

Victor W.

Stayed 5 nights in Oct 2024

10/10 Excellent

Tammy

Stayed 1 night in Sep 2024

2/10 Terrible

Josh

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Needs upgrades in the worst way.
Stayed 2 nights in Nov 2024

2/10 Terrible

MollyAnn

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel sucks

Room was disgusted. Staff was so rude
Stayed 1 night in Dec 2024

8/10 Good

Matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The staff was amazing. The desk clerk was super friendly and the gal doing the breakfast was so friendly and patient with our large group.
Stayed 2 nights in Dec 2024

8/10 Good

April

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
N
Stayed 3 nights in Dec 2024

2/10 Terrible

Matt

Disliked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Michelle

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Front desk staff was excellent and accommodating however our room wasn't cleaned and ready, the alternate room we were given was also not cleaned and the hot tub was left with water standing in the bottom. The 3rd room was properly prepared although the AC unit couldn't keep the room cool and the hot tub drain was difficult to keep down to hold water
Stayed 1 night in Nov 2024

8/10 Good

Kala

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely will be coming back.
Stayed 2 nights in Nov 2024

8/10 Good

kara

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked to know there was no elevator ahead of time but all and all it was great experience.
Stayed 2 nights in Nov 2024

4/10 Poor

Aaron

Business traveler, Traveled with family
Disliked: Amenities, property conditions & facilities
The toilet wasn’t secured to the floor. The water in the bathroom wouldn’t shut all the way off. Hallways were dirty even after cleaning crew cleaned them. Breakfast was burnt and cause the entire hotel to smell like burnt food. Cereal was stale and not edible. Juice and milk were not chilled. Various problems that all lead to overall poor management and poor staff.
Stayed 2 nights in Nov 2024

2/10 Terrible

Dawn

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Front Desk nightmare

After calling ahead to double check reservations and late check in . Hotels.com never made the reservations lied about sent me all the right emails to verify. And like little baby Jesus birthday no room in the INN . Front desk man wasn’t helpful and didn’t know anything I was told at 3 am they take back your room.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

makayla

Stayed 5 nights in Oct 2024

6/10 Okay

Loretta

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Judy

Traveled with family

Disappointed

This site was just ok. We had an odd odor in our room which was quite annoying. The room was not what I would consider clean. The toliet seat was broke and should have been addressed.
Stayed 1 night in Oct 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay for a one night - comfortable and clean! Oh, and inexpensive!
Stayed 1 night in Oct 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Misty

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not happy

Wasn't good I car trouble so wanted to reschedule for the next night instead refunded my money and I'm not going to receive the money back for 5 to 10 working days so not happy with my experience
Stayed 1 night in Oct 2024

10/10 Excellent

Carl

Stayed 1 night in Sep 2024