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SureStay by Best Western Grayson

2.5 star property

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Photo gallery for SureStay by Best Western Grayson

Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Exterior
Indoor pool
Free daily continental breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Parking included
  • 24/7 front desk
  • Air conditioning
$105
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
501 C W Stevens Boulevard, Grayson, KY, 41143
  • Place, Kentucky Christian University
    ‪14 min walk‬
  • Place, Carter Caves State Park
    ‪16 min drive‬
  • Place, Marshall University
    ‪33 min drive‬
  • Airport, Huntington, WV (HTS-Tri-State)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

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About this property

SureStay by Best Western Grayson

Grayson hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a computer station, a lobby fireplace, and a vending machine are onsite. Housekeeping is available on request.
SureStay by Best Western Grayson offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Smart televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Grayson hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers an indoor pool, a vending machine, and a fireplace in the lobby. Complimentary uncovered self parking is available on site.

SureStay by Best Western Grayson is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Property is located within an airport and access is restricted to airport travelers only
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

The Inn at Grayson
Surestay By Grayson Grayson
SureStay by Best Western Grayson Hotel
SureStay by Best Western Grayson Grayson
SureStay by Best Western Grayson Hotel Grayson

SureStay by Best Western Grayson Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 159 out of 313 reviews
Rating 8 - Good. 65 out of 313 reviews
Rating 6 - Okay. 45 out of 313 reviews
Rating 4 - Poor. 24 out of 313 reviews
Rating 2 - Terrible. 20 out of 313 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Brian

Stayed 1 night in Jul 2025

8/10 Good

Jane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Roy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High Turnover

I stay at this hotel frequently. The Turn over on employees is very high. There are new employees everytime I check in.
Stayed 1 night in Aug 2025

6/10 Okay

Sharla

Stayed 2 nights in Jul 2025

8/10 Good

Kristina, Christiana

Liked: Cleanliness, staff & service, property conditions & facilities
With not too many choices available , I started here for one night . Odd combination of “dated” and “renovated” The room was clean , bed was surprisingly comfortable. Biggest plus was the Mexican restaurant I could walk to next door .
Stayed 1 night in Aug 2025

10/10 Excellent

Missy, Grayson ky

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

April

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Everything was just ok. The whole place is very musty smelling and everything had a “wet” feel. They need some dehumidifiers. The linens were clean. Breakfast was decent for a hotel. Our toilet ran on and off the whole time, it was particularly loud in the night. Also, the doors stick everywhere so lots of door noise. It was the best option in the area, but I wouldn’t stay again given a choice
Stayed 1 night in Aug 2025

10/10 Excellent

Robin

Stayed 2 nights in Jul 2025

4/10 Poor

Michael

Traveled with family
Extra $20 to check in 30 min early, floor in room dirty, Went to breakfast at 8:00 am and nearly everything empty. What was there was cold & stale. Will not recommend to anyone nor will I stay there again.
Stayed 1 night in Jul 2025

10/10 Excellent

JAMEY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

We were traveling for a funeral. The staff was all very friendly and helpful. The breakfast area was very nice.
Stayed 1 night in Jul 2025

6/10 Okay

GEORGE

Liked: Staff & service
Nothing. Pubic hair in shower. Room above leaking water into my room. Mediocre breakfast. There were a few choices in restaurants nearby.
Stayed 2 nights in Jul 2025

4/10 Poor

Joseph

Disliked: Cleanliness, property conditions & facilities
I assume the high price i paid for the room was due to the Rock the country concert booking the hotels in the area but it definately not a $400 a night place
Stayed 2 nights in Jul 2025

4/10 Poor

Natalie

Traveled with group
Disliked: Cleanliness

nasty bedding

our bed had ants all over it the first night and we were just given sheets and had to change it all ourselves.
Stayed 2 nights in Jul 2025

8/10 Good

ALLISON

Stayed 1 night in Jul 2025

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here for 20 plus years because it’s always a good experience. The staff are always friendly. The new updates look great. The breakfasts are very nice. Better than most places we’ve stayed at.
Stayed 1 night in Jun 2025

2/10 Terrible

Andrew

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

family from Arkansas

We had two rooms 122 and 123. Room 121 smelt horrible. Michael Ann was great and understanding when I asked if we could switch rooms. She said if it smelt to that if I let her know she would make sure she got me a good room. The room didn't smell good but smelt better than the other. During breakfast we went down between 730-8 and there was no eggs. We sat down and waited for about 15 minutes but none was never brought out. We purchased with Continental breakfast to save money on food so it was disappointing. The older kids was able to eat about 930 so that helped for sure. This property definitely needs to work on cleanliness.
Stayed 1 night in Jun 2025

10/10 Excellent

Deborah

Traveled with family
Great staff. Polite and welcoming. Room clean
Stayed 1 night in Jun 2025

4/10 Poor

Rondal

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Tina

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Sign by check in says no pets allowed. A family came walking in from outside in their swimwear with 2 dogs. Went straight to their room. The chair in our room was stained black over most of chair. Our friends toilet bowel had not been cleaned after someone had a bowel movement. Out of eggs , over cooked sausage. The biscuits and milk gravy were good. Won’t stay at sure stay again
Stayed 1 night in Jun 2025

6/10 Okay

Sheryl

Stayed 1 night in Jun 2025

10/10 Excellent

melvin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like that even though the hotel was off the freeway the traffic amazingly enough wasn't disturbing at all. It was close enough to everything you could possibly need or want. And we were literally eight minutes from where we needed to be everyday
Stayed 2 nights in Jun 2025

6/10 Okay

Kamia

Business traveler, Traveled with family
Disliked: Property conditions & facilities
My room had awful bad smell .
Stayed 2 nights in Jun 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

melvin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
This is exactly the place you are looking for if you want relaxation, clean, spacious, fun plenty to do, beautiful the affordable option for rooms with hot tubs, a indoor heated pool, face friendly, the hospitality is super welcoming and just a all around amazing trip. Definitely will be back thank you Sure Stay for treating us like we have been pals forever,
Stayed 2 nights in Jun 2025