SureStay by Best Western Grayson

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay by Best Western Grayson

Desk, laptop workspace, blackout drapes, iron/ironing board
Indoor pool
Reception
Exterior
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Air conditioning
  • Breakfast included
  • Parking included
  • 24/7 front desk

Explore the area

Map
501 C W Stevens Boulevard, Grayson, KY, 41143
  • Kentucky Christian University
    ‪14 min walk‬
  • Carter Caves State Park
    ‪17 min drive‬
  • Greenbo Lake State Resort Park
    ‪34 min drive‬
  • Huntington, WV (HTS-Tri-State)
    ‪25 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

SureStay by Best Western Grayson

Grayson hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a computer station, a lobby fireplace, and a vending machine are onsite. Housekeeping is available on request.
SureStay by Best Western Grayson offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Smart televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Grayson hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers an indoor pool, a vending machine, and a fireplace in the lobby. Complimentary uncovered self parking is available on site.

SureStay by Best Western Grayson is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Property is located within an airport and access is restricted to airport travelers only
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

The Inn at Grayson
Surestay By Grayson Grayson
SureStay by Best Western Grayson Hotel
SureStay by Best Western Grayson Grayson
SureStay by Best Western Grayson Hotel Grayson

SureStay by Best Western Grayson Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 126 out of 237 reviews" "
Rating 8 - Good. 50 out of 237 reviews" "
Rating 6 - Okay. 30 out of 237 reviews" "
Rating 4 - Poor. 16 out of 237 reviews" "
Rating 2 - Terrible. 15 out of 237 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Dawn

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front Desk nightmare
After calling ahead to double check reservations and late check in . Hotels.com never made the reservations lied about sent me all the right emails to verify. And like little baby Jesus birthday no room in the INN . Front desk man wasn’t helpful and didn’t know anything I was told at 3 am they take back your room.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

makayla

Stayed 5 nights in Oct 2024

6/10 Okay

Loretta

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Judy

Traveled with family
Disappointed
This site was just ok. We had an odd odor in our room which was quite annoying. The room was not what I would consider clean. The toliet seat was broke and should have been addressed.
Stayed 1 night in Oct 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay for a one night - comfortable and clean! Oh, and inexpensive!
Stayed 1 night in Oct 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Misty

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not happy
Wasn't good I car trouble so wanted to reschedule for the next night instead refunded my money and I'm not going to receive the money back for 5 to 10 working days so not happy with my experience
Stayed 1 night in Oct 2024

10/10 Excellent

Carl

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Sandra

Stayed 1 night in Sep 2024

10/10 Excellent

gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the money
We have stopped here three times. We know that we can trust it to be clean. The non-smoking rooms are truly non-smoking rooms. The towels are a little thicker than your average cheaper hotel and we have come to trust this place. Feels safe and I get a good quiet night sleep.
Stayed 1 night in Sep 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the money
Clean and new feeling. Nice towels, comfortable bed. Staff is friendly
Stayed 1 night in Sep 2024

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities
Nice spot. Clean room but musty smell. Maybe the carpet? It felt damp. Pool needs a good vacuum. Understaffed in morning. One girl trying to do the breakfast and run the front desk all at the same time. No big complaints though, I would stay there again.
Stayed 2 nights in Sep 2024

8/10 Good

Joshua

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The price was great the room was clean..but the phone did not work nor did the microwave..the toilet was clogged..just needs maintained but the price was what brought me here..
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was almost out at 8:30am.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint was we only had one towel in our bathroom hotel was clean staff were nice we ended up stuck here a extra night due to car issues
Stayed 1 night in Sep 2024

6/10 Okay

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
1 - on second floor and no elevator and I have a bad knee 2 - when they came to clean room all we wanted was fresh towels to switch out and he had nothing to give us so he went down and grabbed two pool towels to give us 3 - nobody at front desk when we arrived or left - had to wait at least /0 min for somebody to check us in 4 - sheet had a horrible yellow stain on it so I took that top sheet off
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
As soon as you walk into the room you get this musty smell that just hits you in the face. It was so bad we ended up buying febreeze and sharing it with another couple groups that stayed with us. Also the bathroom outlet did not work and the light in the bathroom kept going on and off all night. Even when taking a shower it wouldnt stay on. The bathroom you could tell had not been sweeped. The beds were very uncomfortable. I think sleeping in the floor would have been more comfortable and the pillows just deflated as soon as your head hit them. Overall horrible but we had committed to staying for that one night due to having to get up so early the following day. The staff was super nice and friendly. It was just everything else wasn't the best.
Stayed 1 night in Aug 2024

4/10 Poor

Melody

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
No elevator
Stayed 1 night in Aug 2024

4/10 Poor

Erin

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024