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SureStay by Best Western Grayson

2.5 star property

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Photo gallery for SureStay by Best Western Grayson

1 bedroom, desk, laptop workspace, blackout drapes
Free daily continental breakfast
Reception
Exterior
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Parking included
  • 24/7 front desk
  • Air conditioning
$105
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
501 C W Stevens Boulevard, Grayson, KY, 41143
  • Kentucky Christian University
    ‪14 min walk‬
  • Carter Caves State Park
    ‪20 min drive‬
  • Greenbo Lake State Resort Park
    ‪33 min drive‬
  • Huntington, WV (HTS-Tri-State)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

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About this property

SureStay by Best Western Grayson

Grayson hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a computer station, a lobby fireplace, and a vending machine are onsite. Housekeeping is available on request.
SureStay by Best Western Grayson offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Smart televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Grayson hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers an indoor pool, a vending machine, and a fireplace in the lobby. Complimentary uncovered self parking is available on site.

SureStay by Best Western Grayson is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Property is located within an airport and access is restricted to airport travelers only
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

The Inn at Grayson
Surestay By Grayson Grayson
SureStay by Best Western Grayson Hotel
SureStay by Best Western Grayson Grayson
SureStay by Best Western Grayson Hotel Grayson

SureStay by Best Western Grayson Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 148 out of 293 reviews
Rating 8 - Good. 62 out of 293 reviews
Rating 6 - Okay. 41 out of 293 reviews
Rating 4 - Poor. 22 out of 293 reviews
Rating 2 - Terrible. 20 out of 293 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Janice

Liked: Amenities
The Mexican restuarant next door is GREAT! The hotel is good, full of preteens because of indoor pool. There is no elevator… I think there used to be.
Stayed 1 night in May 2025

6/10 Okay

Christine

Liked: Cleanliness, staff & service, room comfort
First night was terrible as the noise from something kept us awake nearly all night. Found out it was probably from some trucks at the restaurant next door. We only got two hours of rest. We requested a different room for the second night and they moved us across the hall. That room was great and we slept very well. Staff were all very nice .
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, room comfort
Had a great stay. Janie and Matt made it happen. The staff was friendly and accommodating . The only thing I believe they need to let people know is they don't have an elevator. But the staff accomadated for that. We had a great stay. The staff is great.
Stayed 3 nights in May 2025

6/10 Okay

Mary

Traveled with partner
It was clean but the room smelled like smoke to be a non smoking room plus I didn’t understand why Expedia charged us $158.22 for the room and when we got the receipt at the end of our stay, it was $118.57
Stayed 1 night in May 2025

2/10 Terrible

Jeff

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Bad experience , will not return

The room did not have bath towels in it. We had to ask. When we went for free breakfast, served from 6-10, there was nothing left at 8 am and no one around to refill the trays. They checked me out after 1 day of a two day stay. Had to have this corrected. Then we were incorrectly charged for the room. After receiving new towels, we used 1 of the 4 and they actually took the 3rd ! They came in and cleaned our room when we clearly hung the Privscy Tag on the door Will never stay there again. And last but not least there is no lock on the back entrance.
Stayed 2 nights in May 2025

10/10 Excellent

Gregory j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Bethany

Stayed 1 night in Apr 2025

10/10 Excellent

Corey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great clean place to stay

A spur of the moment trip I needed a nice place to stay. This is my answer. The staff went above and beyond to help me when I went to take a shower and found that the room I originally was in did not have any water pressure they did not hesitate to put me in another room and make sure I was well taken care of. Will definitely stay again only thing I wish they had was an elevator.
Stayed 1 night in Apr 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Elena, LEOMINSTER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good hotel, clean.
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Overall good minus weed smell

Biggest complaint I had was the hallway smelled big time of weed and it would come into our room. I have to assume it was a person staying there. Hallway smelled so bad. But breakfast was good. Room was clean.
Stayed 2 nights in Mar 2025

10/10 Excellent

Missy.

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angie at the front desk was AMAZING!!!! So friendly and treated you like family 💗
Stayed 1 night in Mar 2025

8/10 Good

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here every year with my two daughters we love staying here.
Stayed 7 nights in Mar 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff rooms clean and wells stocked
Stayed 1 night in Mar 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1st time ive had any problems

Thursday check in was great, rooms very clean and noise level was non existant. Friday, Breakfast, cleanliness and staff was great. A dog was barking most of the day and night, in a room close by. The rules on the website said NO Animals aloud. Saturday. Breakfast, cleanliness and staff were again great. Had people in room 110 yelling and talking extremely loud till 4am Sunday morning. Sunday, breakfast, cleanliness and staff were great, once again. The staff should be paid very well and treated very well by the owner. I stay at this location multiple times a year, However, with dogs and disruptive rooms, I may start looking elsewhere to stay.
Stayed 3 nights in Mar 2025

8/10 Good

Debbie

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Candice

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Austin

Disliked: Cleanliness, staff & service, property conditions & facilities
Wouldn’t recommend
Stayed 2 nights in Feb 2025

10/10 Excellent

Jesús

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

This is a clean, comfortable and economic hotel. No hot tubs in any hotel in this area. So the whirlpool tub in the room is awesome! 20 bucks more for your own private hotub is a plus in my book! Breakfast was good too.
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The hotel is definitely in need of some maintenance. If you need a quick room it works. Plumbing is an issue in the rooms and in other areas like vending.
Stayed 1 night in Dec 2024

10/10 Excellent

Victor W.

Stayed 5 nights in Oct 2024

10/10 Excellent

Tammy

Stayed 1 night in Sep 2024

2/10 Terrible

Josh

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Needs upgrades in the worst way.
Stayed 2 nights in Nov 2024