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Erzherzog Johann Palais Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Erzherzog Johann Palais Hotel

Interior detail
Comfort Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Exterior
Interior detail
View from property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Parking available
  • Breakfast available
  • Pet friendly

Explore the area

Map
Sackstraße 3-5, Graz, Styria, 8010
  • Graz Old Town
    1 min walk
  • Sorger
    1 min walk
  • Münzgrabenkirche Tram Stop
    4 min drive
  • Graz (GRZ)
    14 min drive

Room options

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Comfort Double Room

  • 322 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Superior)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Family Room (Superior)

  • 484 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Suite

Suite | Living area | Flat-screen TV

Suite

  • 753 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Single Room

Single Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Single Room

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Classic Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Triple Room

  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Double Room

  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Special offer Double room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Special offer Double room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Reception

NH Graz City

Pet friendly
Free WiFi
Air conditioning
Gym
4.6 out of 5, Wonderful, (640)
The price is $76
per night
$89 total
includes taxes & fees
Jan 1 - Jan 2
NH Graz City

About this property

Erzherzog Johann Palais Hotel

4-star hotel in Graz City Centre
This smoke-free hotel features a fitness center, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, a business center, and a meeting room.
Erzherzog Johann Palais Hotel offers 60 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Graz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This Baroque hotel also offers a fitness center, multilingual staff, and complimentary newspapers in the lobby. Onsite parking is available (surcharge), along with a car charging station.

Erzherzog Johann Palais Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (EUR 22 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 21 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • Elevator

More

  • 4 floors
  • Banquet hall
  • Baroque architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10 for children
  • Covered self parking fee: EUR 22 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Erzherzog Johann Palais
Erzherzog Johann Palais Graz
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Erzherzog Johann Palais Hotel Graz
Erzherzog Johann Palais Hotel Hotel
Erzherzog Johann Palais Hotel Hotel Graz

Erzherzog Johann Palais Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 297 out of 606 reviews" "
Rating 8 - Good. 207 out of 606 reviews" "
Rating 6 - Okay. 75 out of 606 reviews" "
Rating 4 - Poor. 22 out of 606 reviews" "
Rating 2 - Terrible. 5 out of 606 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Gary

Stayed 1 night in Jun 2024

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Great location. Comfortable room. I suggest parking in garage before check in. To park in front of hotel to check in not possible.
Stayed 1 night in Jun 2024

10/10 Excellent

PAUL

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Great place with classy character in the heart of old-town Graz. Great cocktail bar downstairs. The a/c is set to 22C, but was comfortable fleeting even on the top floor. (The temps were highs in 70s so not as brutal as late July-August can be.) Good service, would return.
Stayed 2 nights in Jul 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was missed for cleaning, the cleaner lied and said we had a sign on the door, then the cleaner told us they had other more important rooms to clean. We were refused towles and toilet paper. We asked the front desk about getting the room cleaned and they said no the cleaner had left. The staff were rude to us and unfriendly. The room was hot. The air conditioner leaked. The fridge didnt work.
Stayed 4 nights in Jun 2024

10/10 Excellent

Cecilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This may be my favorite hotel I have stayed at in Europe. It is quiet, lovingly decorated, and it is right in the heart of town. Every attraction we wanted to see was within 15 minutes walking distance. Plenty of food and shopping only hundreds of feet away. The staff were super helpful and the bar was also a treat. If I ever come back to Graz, we will be staying here again.
Stayed 2 nights in May 2024

10/10 Excellent

Melba

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in center of pedestrian area, an old hotel
The hotel is very nice in the center of the pedestrian area in Graz, within a short walking distance to everything. Parking is a bit complicated due to the traffic restrictions of the area but thankfully available. We stayed in a suite as there were three of us and it had the charm of past opulence with even a piano in the sitting room. The bathroom was clean and fairly spacious Staff was friendly and helpful making reservations and such. Breakfast was nice.
Stayed 1 night in Dec 2023

8/10 Good

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Susan

Stayed 2 nights in Dec 2023

10/10 Excellent

Marion

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in the city ... right on the main square in the pedestrian shopping area. Lovely room with large bathroom and a view of the landmark clock tower. Fairly priced.

10/10 Excellent

Silvia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great location.
Stayed 4 nights in Nov 2023

6/10 Okay

Ian

Traveled with partner
Liked: Cleanliness, staff & service
Was a nice enough hotel but feel the room is badly in need of some modernisation. Hairdryer was temperamental and was disappointing that there were no English speaking channels on the television. The bathroom was a bit smelly also. Staff were friendly and helpful however.
Stayed 6 nights in Oct 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Carl

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great old hotel…air broke down …but enjoyed the whole experience
Stayed 1 night in Sep 2023

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location and room
Stayed 1 night in Aug 2023

10/10 Excellent

Stephan and Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff was excellent and very nice. The rooms wecbooked were good and the location was excellent. Thank you.
Stayed 1 night in Aug 2023

10/10 Excellent

Gratian

Traveled with family
Liked: Amenities
It is extremely close to the main plaza Hauptplatz- Very clean, very nice staff excellent location and the feel of imperial Austria
Stayed 3 nights in Aug 2023

8/10 Good

TD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, grand old hotel
Perfect location, charming grand old hotel, though I think we had the runt of the rooms. Clean, substantial breakfast, efficient staff. Parking easy but extra.
Stayed 2 nights in Jul 2023

4/10 Poor

Aneta

Traveled with family
Disliked: Staff & service
Very hard to get to by car. There are no TV channels in any language other then German. Breakfast not included, expensive, yet with cheap offerings. Parking is in the area shopping mall, and you have to drive around several blocks to get there. And once I paid parking in hotel, the ticket to get out of garage did not work. I called hotel and was told I need to go parking office, while unable to even tell me office location. Once I objected, they called the garage and sent an attendant to help me out. Altogether, it took almost 0.5 hr. Just to get out. Thank God I did not have to catch a plane. This is a set-up where a availability of valet staff is a must, so a guest does not have to suffer through that. Altogether, not getting a good value for your dollar.

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and comfortable room, convenient location, helpful staff, and nice amenities. I would stay here again!
Stayed 2 nights in Jul 2023

10/10 Excellent

Darryl

Stayed 1 night in Jul 2023

10/10 Excellent

Mozher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This Hotel building is a history by itself. it is located on the doorway of the Graz main square.The open space up to the roof, and the beautiful plants around this space are extraordinary. The room is nice, so do the bathroom. the only little mater is that the shower holder on the Jacuzzi is not holding it upward position.
Stayed 2 nights in May 2023

10/10 Excellent

lee, yishun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love the hotel with is spacious and antique museum vibe also situated at the main attractions with afew walking distant.
Stayed 1 night in May 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
European tour 2023
A wonderful hotel right in the heart of the historic section of Graz. Everything you could wish for is within easy walking distance. The hotel itself is full of character, our room was enormous compared to modern functional hotels. The facilities are excellent and the staff are friendly and welcoming. We loved our stay here and would highly recommend both the city and this hotel.
Hotel bedroom
Stayed 3 nights in May 2023