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Crystal Inn Hotel & Suites Great Falls

2.5 star property

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Photo gallery for Crystal Inn Hotel & Suites Great Falls

Lobby
Exterior
Indoor pool
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
$114
includes taxes & fees
Jan 7 - Jan 8

Explore the area

View in a map
3701 31st St SW, Great Falls, MT, 59404
  • Place, Sun River
    ‪2 min drive‬
  • Place, Meadow Lark Country Club
    ‪4 min drive‬
  • Place, Montana ExpoPark
    ‪5 min drive‬
  • Airport, Great Falls, MT (GTF-Great Falls Intl.)
    ‪20 min walk‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds, Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Double Room, 2 Queen Beds, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Executive Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(97 reviews)
  • 387 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Double Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(83 reviews)
  • 387 sq ft
  • Sleeps 5
  • 2 Queen Beds

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Lobby
Heritage Inn
  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
4.1 out of 5, Very Good, 2,268 reviews
Heritage Inn

About this property

Crystal Inn Hotel & Suites Great Falls

Great Falls hotel with coffee shop/cafe
Along with an indoor pool, this hotel has a fitness center and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, a 24-hour business center, a coffee shop/cafe, and a hot tub are onsite. Housekeeping is available on request.
Crystal Inn Hotel & Suites Great Falls offers 86 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Crystal Inn Hotel & Suites Great Falls provides a hot tub and a fitness center. The hotel offers a coffee shop/cafe and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary to guests (available on request).

Crystal Inn Hotel & Suites Great Falls has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:30 AM to 1:00 AM on request
  • Limited onsite parking

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Crystal Great Falls
Crystal Inn Hotel Great Falls
Crystal & Suites Great Falls
Crystal Inn Hotel & Suites Great Falls Hotel
Crystal Inn Hotel & Suites Great Falls Great Falls
Crystal Inn Hotel & Suites Great Falls Hotel Great Falls

Crystal Inn Hotel & Suites Great Falls Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 686 out of 1003 reviews
Rating 8 - Good. 200 out of 1003 reviews
Rating 6 - Okay. 68 out of 1003 reviews
Rating 4 - Poor. 31 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maggie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was amazing. They even offered my son swimming goggles. Pool and hot tub were awesome.
Stayed 1 night in Sep 2025

10/10 Excellent

Giana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were great
Stayed 2 nights in Oct 2025

6/10 Okay

Brandi

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Shower was not clean. Hot tub was dirty and cool.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Traveled with group
Liked: Amenities
Friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Dave

Stayed 1 night in Oct 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy beds!!! That is number one with me!! Good AC
Stayed 1 night in Sep 2025

10/10 Excellent

Dennis

Stayed 7 nights in Sep 2025

10/10 Excellent

Janalee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very efficient friendly clerk
Stayed 1 night in Sep 2025

6/10 Okay

Angie

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Charlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC works great great. check in very friendly /welcoming
Stayed 2 nights in Sep 2025

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times. Clean quiet good location friendly staff. Pool and hot tub are tops
Stayed 2 nights in Sep 2025

4/10 Poor

Cindy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
A/C did not work well. Pillows are like rocks, bedsheets are pilled. Check in clerk was sweet.
Stayed 1 night in Sep 2025

10/10 Excellent

Mollie

Stayed 1 night in Jul 2025

4/10 Poor

Tana

Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
It felt comfortable.
Stayed 1 night in Jul 2025

8/10 Good

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Arthur James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights 9/13-9/16,2025. Great place, clean, 2 queen bed with couch and table--roomy. Pool/hot tub was good and the breakfast is more than what is commonly called continental--there are hot items: scrambled eggs, sausage and/or bacon, fried potatoes, biscuits, etc. May vary a bit each day. Alice is a gracious and efficient server with a smile. Definitely will return if in the area
Stayed 3 nights in Sep 2025

10/10 Excellent

Lori

Traveled with family and small children, Business traveler
Disliked: Staff & service
Always a reliable, and friendly check-in. Very clean, safe and quiet. Convenient to the airport too!
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel, Calgary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, pool/ hot tub. Quiet room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Dennis

Stayed 11 nights in Sep 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay in Great Falls Mt.

WOW! Is the word to discuss our stay! The check-in attendant was so friendly and helpful! Later that evening her mother walked by us as we sat on the bench at the entrance and we talked for a halt hour about all kinds of stuff. The room was fantastic and very quiet and comfortable.
Stayed 1 night in Sep 2025

6/10 Okay

sanjeev

Liked: Staff & service
Disliked: Amenities
too small washroom
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025