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Crystal Inn Hotel & Suites Great Falls

2.5 star property

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Photo gallery for Crystal Inn Hotel & Suites Great Falls

Lobby
Exterior
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
$121
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
3701 31st St SW, Great Falls, MT, 59404
  • Place, Montana ExpoPark
    ‪5 min drive‬
  • Place, Great Falls Convention Center
    ‪6 min drive‬
  • Place, Holiday Village Mall
    ‪7 min drive‬
  • Airport, Great Falls, MT (GTF-Great Falls Intl.)
    ‪20 min walk‬

Room options

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Double Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(82 reviews)
  • 387 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(95 reviews)
  • 387 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds, Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Double Room, 2 Queen Beds, Smoking

  • 377 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Executive Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

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Lobby

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4.0 out of 5, Very Good, 1,993 reviews
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About this property

Crystal Inn Hotel & Suites Great Falls

Great Falls hotel with coffee shop/cafe
Along with an indoor pool, this hotel has a fitness center and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, a 24-hour business center, a coffee shop/cafe, and a hot tub are onsite. Housekeeping is available on request.
Crystal Inn Hotel & Suites Great Falls offers 86 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Crystal Inn Hotel & Suites Great Falls provides a hot tub and a fitness center. The hotel offers a coffee shop/cafe and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary to guests (available on request).

Crystal Inn Hotel & Suites Great Falls has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:30 AM to 1:00 AM on request
  • Limited onsite parking

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Crystal Great Falls
Crystal Inn Hotel Great Falls
Crystal & Suites Great Falls
Crystal Inn Hotel & Suites Great Falls Hotel
Crystal Inn Hotel & Suites Great Falls Great Falls
Crystal Inn Hotel & Suites Great Falls Hotel Great Falls

Crystal Inn Hotel & Suites Great Falls Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 695 out of 1031 reviews
Rating 8 - Good. 213 out of 1031 reviews
Rating 6 - Okay. 72 out of 1031 reviews
Rating 4 - Poor. 29 out of 1031 reviews
Rating 2 - Terrible. 22 out of 1031 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Gregory

Liked: Cleanliness, staff & service, room comfort

Fishing trip

Passing through
Stayed 1 night in Jun 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice room with a comfortable bed. Loved the pool!
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great helpful staff and east shuttle to airport
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Stayed 1 night in Jun 2025

8/10 Good

MICHELE

Traveled with family
Liked: Cleanliness, staff & service
Property a bit dated but very clean
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

A lovely place to stay. Very clean. Friendly staff. Great breakfast. I would definitely recommend it to everyone.
Stayed 1 night in Jun 2025

6/10 Okay

Ruth

Traveled with family
Liked: Cleanliness
The desk clerk moved us to a new room once we informed her the non-smoking room smelled like smoke. The hostess in the breakfast room was very efficient and friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

HOLLY

Stayed 1 night in Jun 2025

6/10 Okay

Jeff

Stayed 1 night in Jun 2025

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good value for the money.
Stayed 1 night in Jun 2025

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good value for the money.
Stayed 1 night in Jun 2025

10/10 Excellent

Tyler

Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value

The manager went out of her way to make sure my stay was as pleasant as possible. Due to the fact that the room came with a separate area with a couch, chair, coffee table, dining room table/desk, microwave and refrigerator, this hotel is a great value.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rochelle

Stayed 1 night in Jun 2025

6/10 Okay

Alan

Liked: Property conditions & facilities
The hotel was very helpful and provided information on the right eating locations and the Great Fall location.
Stayed 1 night in Jun 2025

10/10 Excellent

Lori

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Staff made check in easy!
Stayed 1 night in Jun 2025

10/10 Excellent

Dorothy, Shelton

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Will have to go away to find places to eat
Stayed 1 night in Jun 2025

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
comfortable, as usual
Stayed 1 night in Jun 2025

8/10 Good

Kimberlee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I
Stayed 2 nights in Jun 2025

6/10 Okay

Camilla

Not what I expected. It was behind a trucking parking lot. Needs upgrades and Denny’s as the only dining option was sad.
Stayed 1 night in Jun 2025

10/10 Excellent

Lori

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great and helpful!
Stayed 1 night in Jun 2025

8/10 Good

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Kim

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Pool and hot tub were packed with kids, so my children and I were unable to utilize space. Mattresses were in terrible condition!
Stayed 1 night in Jun 2025

10/10 Excellent

Alyson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, very convenient next to the airport, clean and comfortable
Stayed 2 nights in Jun 2025

10/10 Excellent

Margaret

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check In Great; very helpful; Noisy with people Over us & loud talking in hall.
Stayed 1 night in Jun 2025