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Heritage Inn

2.0 star property

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Photo gallery for Heritage Inn

Indoor pool
Lobby
Lobby
Lobby
Breakfast served

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free airport shuttle
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
1700 Fox Farm Road, Great Falls, MT, 59404
  • Place, Lucky Lil's Casino
    ‪2 min walk‬
  • Place, Sun River
    ‪6 min walk‬
  • Place, Meadow Lark Country Club
    ‪14 min walk‬
  • Airport, Great Falls, MT (GTF-Great Falls Intl.)
    ‪4 min drive‬

Room options

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Indoor pool
Heritage Inn
Great Falls
  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
4.0 out of 5, Very Good, 2,497 reviews
Heritage Inn

About this property

Heritage Inn

Great Falls hotel with casino
This hotel features a full-service spa, a casino, and an indoor pool. An airport shuttle is free. Additionally, a restaurant, a nightclub, and a fitness center are onsite.
Heritage Inn offers 231 accommodations. This Great Falls hotel provides complimentary wireless Internet access.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
In addition to a full-service spa, Heritage Inn features an indoor pool and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink.

Business-related amenities consist of a business center and a meeting room. This Great Falls hotel also offers a casino, a nightclub, and a fitness center. A roundtrip airport shuttle is complimentary to guests during limited hours.

Willow Creek Restaurant - This restaurant specializes in American cuisine and serves breakfast only.
MaxCasino and SportsBar - This bar specializes in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to 1:00 AM
  • Airport shuttle available during limited hours

Food and drink

  • Breakfast available for a fee: USD 10.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • MaxCasino and SportsBar
  • Willow Creek Restaurant

Things to do

  • Casino
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Nightclub
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service

Business services

  • Business center
  • Conference center
  • Meeting room

Accessibility

  • Elevator

More

  • 2 floors
  • Ballroom
  • Built in 1976
  • Fireplace in lobby

Room amenities

Bathroom

  • Towels provided

Food and drink

  • Room service

More

  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Express check-in available

Check-out

Express check-out available

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

Pets allowed for an extra charge of USD 15 per pet, per day

Service animals are welcome, and are exempt from fees

2 total (up to 80 lbs per pet)

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

3 children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 15 per stay

Property payment types

Important information

Optional extras

  • Breakfast fee: approximately USD 10.95 per person
  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Best Western Plus Heritage Hotel Great Falls

Best Western Great Falls

Great Falls Best Western

Best Western Great Falls

Great Falls Best Western

Best Western Heritage Hotel

Heritage Inn Hotel

Heritage Inn Great Falls

Heritage Inn Hotel Great Falls

Best Western Plus Heritage Inn

Heritage Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 145 out of 457 reviews
Rating 8 - Good. 179 out of 457 reviews
Rating 6 - Okay. 85 out of 457 reviews
Rating 4 - Poor. 32 out of 457 reviews
Rating 2 - Terrible. 16 out of 457 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
My room was right next to the pool and it was very noisy.
Stayed 1 night in Aug 2018
Verified

4/10 Poor

Laci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay itself was great. However we specifically chose this hotel for the pool and hot tub.. it was open for less than 48 hours of our week long stay and then it was closed for “ maintenance” however the morning after we called to see why it was closed a massive convention was set up over the top of the pool area.. I feel like this was something that we should have been told upon check in as we would have switched hotels if we had known.
Stayed 5 nights in Nov 2018
Verified

10/10 Excellent

Bobbie

Great place to stay - loved our room. The front desk clerk when we first checked in was a bit abrupt, but it was all in all a nice place
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attached restaurant and casino had a really good happy hour. Beds were very comfortable.
Stayed 1 night in Nov 2018
Verified

6/10 Okay

Adrian

Liked: Cleanliness, room comfort
Arrived at the hotel,got to the room and found that there was loud music playing from a reception echoing through the whole hotel. Was not advised of this when checking in. Didn't stop until around midnight. Wifi worked for the first few hours,then couldn't sign on . Front desk was less than helpful with fixing this.
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
The stay was fine. We needed a pet room and it smelled of animal urine. Also, the pictures posted on hotels.com are misleading. The outside pics are of an area much further away. Other than that, the stay was fine and Great Falls is a nice town.
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick check in even though the hotel was very busy with an event. Nice, clean rooms. Nice sports bar with good food!
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, great location. Room was a bit stuffy, minimal ventilation. Will stay there again.
Stayed 1 night in Oct 2018
Verified

8/10 Good

jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Passing through

Passing through. Nice hotel. We have stayed here before and will stay again.
Stayed 1 night in Sep 2018
Verified

8/10 Good

nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish there was continental breakfast
Stayed 1 night in Oct 2018
Verified

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Clean hotel. Great staff. Breakfast was not that great. Slow service and under cooked.
Stayed 1 night in Sep 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
The property is older and it shows even with decent maintenance. The staff was great friendly and helpful. But the beds were terrible sqeaky and could feel the springs. The hot tub was small as in think backyard hot tub small 3-4 person capacity anymore than that and you would be cuddling with strangers. Ironically this hotel cost $30 more than the one I stayed in the night before in Kalispell and that was a newly built beautiful facility. My advice though is skip greatfalls all together and keep driving to Helena Kalispell or wherever closer to your destination. All the properties in greatfalls seem to charge more money and the city just isn’t worth it
Stayed 1 night in Sep 2018
Verified

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nearby to restaurants shops and bars. Although not in walking distance
Stayed 1 night in Sep 2018
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Overall a nice experience. Hotel was clean and staff were very friendly and accommodating. Wasn't thrilled that my only window faced a hallway/vestibule so it felt a little confined. Also, no fan/air conditioning unit in room to control temperature and provide white noise to drown out noise from other guests, refrigerator, elevators nearby, etc. Had to sleep with earplugs, which I don't noally do. Enjoyed the nice pool courtyard experience.
Stayed 2 nights in Sep 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to have a conference. Very nice terrace and pool area.
Stayed 4 nights in Sep 2018
Verified

6/10 Okay

Karenk

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Pool is in busy lobby view. Meal 'tickets' are worthless. They charge for coffee over the ticket price. Restaurant service very slow. Could not change room at check in because i bought room thru travelocity. There loss. Wanted to upgrade.
Stayed 2 nights in Sep 2018
Verified

4/10 Poor

Laurie

Technology upgrade needed

Wifi was horrible. Constantly kept cutting out. Needs to be upgraded for sure. Room was clean and ok. But no USB outlets and very few plugins
Stayed 2 nights in Sep 2018
Verified

10/10 Excellent

Lesley

Excellent service and accomodatiom
Stayed 1 night in Sep 2018
Verified

8/10 Good

kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks for having us! Prices were excellent and we enjoyed ourselves! Staff was friendly and prompt.
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Jo A

Great Shower

Loved the shower
Stayed 2 nights in Sep 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
An older hotel with casino, but clean. Breakfast not included in the price. Security door "N" broken. Otherwise, this quiet location is a good reasonably-priced hotel.
Stayed 1 night in Sep 2018
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Not great

The mattress was old and saggy you could feel the mattress pad underneath it was very uncomfortable. The shower is built for people under 5ft. Housekeeping was subpar just made the bed and piled the pillows on. Didn’t pick up or tidy anything. Hotel has no room service and no complimentary breakfast
Stayed 2 nights in Sep 2018
Verified

10/10 Excellent

Shelley

Absolutely love it!

We love this hotel, only thing I wish we could change about it is to have a breakfast included. The restaurant is great to have absolutely but it would fabulous to have a breakfast included this would be my one and only complaint. Aside from this it is great bang for your buck.
Stayed 2 nights in Aug 2018
Verified

6/10 Okay

Cathy

Liked: Cleanliness, staff & service
There was a lot of noise from the water lines every time someone near us used the toilet or had a shower. The toilets need to be upgraded to low flow. The room was relatively clean the bed was comfortable.
Stayed 2 nights in Aug 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great staff and room, room overlooled a dark dance floor. Guest from motel 6 use the pool so it is very crowded. Fountain and snack area by pool look like they havent been used in a long time. Seems like the management should think of a different us for the center of the building that is more welcoming to guests.
Stayed 1 night in Sep 2018