The Carlton Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Carlton Hotel

Beach
Property entrance
View from room
Exterior
Bar (on property)

Reviews

7.4 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
Marine Parade, Great Yarmouth, England, NR30 3JE
  • Sea Life Great Yarmouth
    1 min walk
  • Great Yarmouth Beach
    2 min walk
  • The Pleasure Beach
    6 min walk
  • Norwich (NWI-Norwich Intl.)
    31 min drive

Room options

Single Room

  • Sleeps 1
  • 1 Twin Bed

Twin Room, Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Double Room

  • Sleeps 2
  • 1 Double Bed

Triple Room

  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

Twin Room

  • Sleeps 2
  • 2 Twin Beds

Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

The Carlton Hotel

3-star Great Yarmouth hotel with restaurant
Along with a restaurant, this smoke-free hotel has a 24-hour front desk and free WiFi in public areas. Housekeeping is available on request.
The Carlton Hotel offers 97 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. Housekeeping is offered on request and irons/ironing boards can be requested.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access.

The Carlton Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
The Carlton Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 10 for adults and GBP 6 for children
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 10 for adults and GBP 6 for children
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Carlton Hotel Great Yarmouth
Carlton Great Yarmouth
The Carlton Hotel Hotel
The Carlton Hotel Great Yarmouth
The Carlton Hotel Hotel Great Yarmouth

The Carlton Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 81 out of 243 reviews" "
Rating 8 - Good. 63 out of 243 reviews" "
Rating 6 - Okay. 55 out of 243 reviews" "
Rating 4 - Poor. 24 out of 243 reviews" "
Rating 2 - Terrible. 20 out of 243 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Okay but…
The staff were lovely upon arrival. Room was okay for price could use some touches of paint as looks very old and had a musk smell to it. But we did not sleep at all and rushed out in the morning due to loud noises from other rooms at night our dog just couldn’t settle as we could hear everything around us. Lots of shouting in the street right outside the hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not as good as last year Bacon cooked too hard Room too small and bath too high for me too try and get in to shower Bar non alcoholic and loads of dogs
Stayed 2 nights in Aug 2024

2/10 Terrible

Steph

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

M

Traveled with family
Disliked: Property conditions & facilities, room comfort
Hot hotel room
Hot room Windows didn't open enough Fan only worked on low Clean room, comfortable beds Some corridors not refurbished and stuffy and smelly Rubbish from local flats littered the outside area, smelly bins from them not emptied
Stayed 1 night in Aug 2024

6/10 Okay

David, Nottingham

Disliked: Cleanliness
Stayed 2 nights in Aug 2024

2/10 Terrible

Michelle

Disliked: Cleanliness, property conditions & facilities
Faulty towers power cut no hot water no soap wobbly bed no bar no car park, only stayed one night
Stayed 1 night in Aug 2024

10/10 Excellent

Pamela

Stayed 2 nights in Jul 2024

2/10 Terrible

William

Don’t waste your time
Nothing good to say about this hotel. The fire alarm went off for 3 hours in the middle of the night. The rooms were tired and dusty and you can hear the floorboards creaking from the hallway and rooms above and around you. Avoid.
Stayed 3 nights in Jul 2024

8/10 Good

Victoria

Traveled with family
Disliked: Property conditions & facilities
Family stay
Rooms were clean , but need updating also bathroom needed a complete refurbishment. The room was big enough but would be nice with a small fridge in it. We were staying only for 1 night so it was ok . If longer i think it would bother me more .
Stayed 1 night in Aug 2024

6/10 Okay

Anne

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Good location
Hotel is a little tired but serves a purpose. Bed was comfortable and room was clean.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Good location. Rooms on the website look modern and comfortable. We were not given one of those rooms. Bed is so squeaky we had to put the mattress on the floor in order to sleep. Was cheap but if you want to sleep do not stay here.
Stayed 3 nights in Jul 2024

6/10 Okay

Connor

Liked: Staff & service
View was very nice out to the seafront. Old with modern touches. Bathroom stunk of old rotten veg.
Stayed 1 night in Jul 2024

10/10 Excellent

Clare

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pleasant hotel. Good value for money.
Stayed 3 nights in May 2024

8/10 Good

Partha

Traveled with family
The property is nicely situated. Staff is helpful. Our stay was okay, the property is quite old and age related issues exists too in this property.
Stayed 2 nights in Jul 2024

2/10 Terrible

Erkan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Lauren

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Could have been better but overall OK.
Staff were very friendly. However going off the photos, the room we had was in nowhere near the standard shown. We paid more for this hotel as it looked better than the others. Stains on carpets, wallpaper peeling off and the smell was bad. Toilet leaked badly overnight so they had it checked out for only to be told there was nothing wrong even though there was water all over the floor, but they would move us anyway. The second room was a lot better but still in need of some TLC. Perfect location for exploring Great Yarmouth and staff were very friendly. Had a lovely nights sleep and views were lovely if you had a front room.Parking is free (council owned)outside if u can get a space, otherwise i noticed paid parking was pricey.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher

Stayed 2 nights in Jun 2024

10/10 Excellent

Janet

Stayed 1 night in Jun 2024

6/10 Okay

John

Traveled with partner
You get what you pay for, clean room Very noisy at the front of property. All I all I would not stop here again
Stayed 1 night in Jul 2024

8/10 Good

Lindsay

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We stayed at The Carlton for one night. It was a good location for our day Horse Racing in Gt Yarmouth. Very friendly greeting on arrival, room with a sea view, good clean bedding and towels and tea and coffee making facilities. Bit noisy with road noise but okay. We didn’t have breakfast but looked like a nice hot buffet
Stayed 1 night in Jul 2024

6/10 Okay

Ceri

Liked: Cleanliness
Disliked: Property conditions & facilities
Things you need to know!
Hotel under refurbishment, I hope! Very sparse in appearance, I.e. no embellishment as in house plants, flowers, ornaments and few pictures on the walls. The hotel is Muslim owned and therefore alcohol free although you can byo this should be advertised on booking and that breakfast is available although not included in the room price. Not a problem cost wise but maybe should be mentioned at booking stage. Room clean, linen clean and bed comfortable so not unhappy with our stay. Entertainment could have made a bit more effort to not look like she’d just walked in off the street. Maybe Ascot room could have had a bit more ambiance.
Stayed 1 night in Jul 2024

2/10 Terrible

John

Absolutely disgusted with this hotel my wife has Covid & we sent proof of the results & they refused to refund us our money, certainly wouldn’t recommend this hotel to anyone customer service is nonexistent
Stayed 3 nights in Jun 2024

6/10 Okay

Simone

Traveled with family
Disliked: Property conditions & facilities
we liked the location, however feel the property could do with some further upkeep.
Stayed 3 nights in Jun 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

8/10 Good

Julien

Stayed 1 night in Jun 2024