Quality Inn & Suites Downtown

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn & Suites Downtown

Lobby
Room, 1 Queen Bed, Non Smoking (Efficiency, Upgrade, No Pets) | In-room safe, desk, blackout drapes, iron/ironing board
Indoor pool
In-room safe, desk, blackout drapes, iron/ironing board
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Gym
  • Pet friendly
  • Laundry

Explore the area

Map
321 S Washington St, Green Bay, WI, 54301
  • Meyer Theatre
    ‪3 min walk‬
  • Brown County Courthouse
    ‪7 min walk‬
  • AURORA health care
    ‪7 min walk‬
  • Green Bay, WI (GRB-Austin Straubel Intl.)
    ‪12 min drive‬

Room options

Room, 1 Queen Bed, Non Smoking (Efficiency, Upgrade, No Pets)

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 1
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking (No Pets)

8.2 out of 10
Very good
(11 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

8.4 out of 10
Very good
(13 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking (No Pets)

8.4 out of 10
Very good
(21 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking (Upgrade)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Quality Inn & Suites Downtown

Hotel in Downtown
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a spa tub, and coffee/tea in a common area. Housekeeping is available on request.
Quality Inn & Suites Downtown offers 89 accommodations with safes and coffee/tea makers. 37-inch LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Green Bay hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or spa tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an indoor pool, Quality Inn & Suites Downtown provides a spa tub and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center. This family-friendly hotel also offers a vending machine, an arcade/game room, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 20
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 10 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay, Touch 'n Go eWallet, Tap & Go, Amazon Pay, and PayPal
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Alcohol is not served at this property
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and spa tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Downtown Green Bay
Quality Inn Downtown Green Bay
Quality & Suites Green
Quality Inn & Suites Downtown Hotel
Quality Inn & Suites Downtown Green Bay
Quality Inn & Suites Downtown Hotel Green Bay

Quality Inn & Suites Downtown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 276 out of 744 reviews" "
Rating 8 - Good. 274 out of 744 reviews" "
Rating 6 - Okay. 108 out of 744 reviews" "
Rating 4 - Poor. 57 out of 744 reviews" "
Rating 2 - Terrible. 29 out of 744 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tonya

Stayed 7 nights in Jun 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Cindy

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The outside of this hotel is always dirty We have stayed here before The room itself was nice and clean I asked for a 1st floor room because I recently broke my hip but they did not accommodate
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Oct 2024

6/10 Okay

Kristin

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Decent. The toilet has not been cleaned in a long time and it didn’t feel as clean as I’d prefer. Great downtown location though.
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Oct 2024

10/10 Excellent

Calvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place I've stayed
It was awesome clean and comfortable everything was just right friendly and professional people location was awesome to everything we needed and the breakfast was spot on
Stayed 3 nights in Oct 2024

10/10 Excellent

Jonelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel to enjoy a football game!
Kevin and James were extremely helpful! The hotel was conveniently located to Lambeau field and we were able to pick up free bus service to the game from the hotel which was an added perk. Kevin and James were the most helpful with restaurant recommendations, directions and anything about the hotel. The girl in the morning told me to find them for recommendations for places to go. All the recommendations from them were spot on! The only thing that needs attention is the hot tub needs 3 steps to make it easier to get out of. We had troubles on the stairs because only 2 and large gaps between the stairs the rest of the stay was 5 star!
Stayed 4 nights in Oct 2024

6/10 Okay

Cayla M

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
We came in for the Packer/Cardinal game and the hotel was in a great location to get to Lambeau and downtown eateries, pubs and breweries. While it is game day, this typically $85/night hotel should never be up charged to what we paid.
Stayed 2 nights in Oct 2024

6/10 Okay

Cortney

Liked: Room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
It was close but also out of the way of everything! Loved my experience here
Stayed 1 night in Oct 2024

4/10 Poor

Wendy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check-in staff were great and even changed our to be more accessible for my husband. We were put by the pool. Had problems with TV and refrigerator and they fixed it. The person in the breakfast area was so helpful ☺️ her name is Jamie. Thank you
Stayed 2 nights in Oct 2024

8/10 Good

Jacqueline

Stayed 1 night in Sep 2024

4/10 Poor

Chad

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

john

Disliked: Room comfort
Stayed 1 night in Oct 2024

8/10 Good

Ginny

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Joseph

Stayed 2 nights in Sep 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, room comfort
Good for Packers Game
Love staying here as a some-what affordable option for packers games. Love the surrounding area too.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and value
Very good location. Friendly staff. A little annoying that breakfast room tv was a political station and workers talking politics
Stayed 4 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness
Rooms were very clean, however, carpeted stairs were littered with food crumbs. We arrived on Friday afternoon and the crumbs were still there on Sunday morning. Not a good impression. Walls need work and paint refresh. On the upside, breakfast bar was good and coffee was fresh. Not the most visually appealing place or modern, but facility was clean and staff was friendly.
Stayed 2 nights in Sep 2024

10/10 Excellent

kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Michael

Stayed 1 night in Aug 2024

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down would stay again, front desk staff was super nice, hot tub was hot and pool was big and clean. Breakfast was better than some hotels offer (since Covid became a thing) price was decent for the area.
Stayed 1 night in Sep 2024