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Quality Inn & Suites Downtown

2.5 star property

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Photo gallery for Quality Inn & Suites Downtown

Indoor pool
In-room safe, desk, blackout drapes, iron/ironing board
Indoor pool
Lobby
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Pet friendly
  • Laundry

Explore the area

Map
321 S Washington St, Green Bay, WI, 54301
  • KI Convention Center
    ‪10 min walk‬
  • Resch Center
    ‪6 min drive‬
  • Lambeau Field
    ‪6 min drive‬
  • Green Bay, WI (GRB-Austin Straubel Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking (Efficiency, Upgrade, No Pets)

Room, 1 Queen Bed, Non Smoking (Efficiency, Upgrade, No Pets) | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking (Efficiency, Upgrade, No Pets)

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (No Pets)

Standard Room, 1 King Bed, Non Smoking (No Pets) | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (No Pets)

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Room, 2 Queen Beds, Non Smoking (Pet Friendly) | In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (No Pets)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking (No Pets)

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking (Upgrade)

Room, 1 Queen Bed, Non Smoking (Upgrade) | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 Queen Bed

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Lobby

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4.0 out of 5, Very Good, (1000)
$91 nightly
The price is $91 total
includes taxes & fees
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About this property

Quality Inn & Suites Downtown

Hotel in Downtown
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area. Housekeeping is available on request.
Quality Inn & Suites Downtown offers 116 accommodations with safes and coffee/tea makers. 37-inch LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Green Bay hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an indoor pool, Quality Inn & Suites Downtown provides a hot tub and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center. This family-friendly hotel also offers a vending machine, an arcade/game room, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

Quality Inn & Suites Downtown is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 20
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 10 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay, Touch 'n Go eWallet, Tap & Go, Amazon Pay, and PayPal
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Alcohol is not served at this property
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Downtown Green Bay
Quality Inn Downtown Green Bay
Quality & Suites Green
Quality Inn & Suites Downtown Hotel
Quality Inn & Suites Downtown Green Bay
Quality Inn & Suites Downtown Hotel Green Bay

Quality Inn & Suites Downtown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 288 out of 771 reviews
Rating 8 - Good. 280 out of 771 reviews
Rating 6 - Okay. 113 out of 771 reviews
Rating 4 - Poor. 58 out of 771 reviews
Rating 2 - Terrible. 32 out of 771 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
39th anniversary went to show! Really disappointed that breakfast starts an hour later on weekends!
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay w family. The Latin restaurant next door was amazing. Pool was awesome. Breakfast was great. Easy and convenient stat fit the family
Stayed 1 night in Mar 2025

6/10 Okay

jeffrey

Traveled with family
Disliked: Cleanliness

Loud pool area all night long

Saw several employees walk by towels or garbage and not pick it up for a couple days. Pool area just kept getting more dirty. At 1100 pm people came back out and were loud and horsing around by the pool. At 230 am people started shouting, arguing, and slamming doors. Eventually around 400 am they jumped in the pool till about 500am.
Stayed 2 nights in Mar 2025

2/10 Terrible

Louis

Stayed 1 night in Nov 2024

2/10 Terrible

Carrie, Anoka

Disliked: Cleanliness, property conditions & facilities
Trash all over outside. Ceiling in the bathroom was leaking and dripping above the toilet. No washcloths and bed wasn't attached to anything and made a lot of noise and moved around when laying in bed and simply rolling over.
Stayed 2 nights in Feb 2025

8/10 Good

Cynthia

Stayed 1 night in Nov 2024

10/10 Excellent

Pam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little better at cleaning the snow. But otherwise great place to stay.
Stayed 1 night in Feb 2025

10/10 Excellent

mimi

Liked: Cleanliness, staff & service, property conditions & facilities
great stay:)
Stayed 1 night in Oct 2024

8/10 Good

Pamela S

Traveled with partner
Liked: Cleanliness, staff & service
Ok
Stayed 2 nights in Jan 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Great property!
Stayed 1 night in Dec 2024

8/10 Good

VERA

Stayed 1 night in Dec 2024

6/10 Okay

Ricardo

Disliked: Staff & service
Nothing
Stayed 1 night in Dec 2024

10/10 Excellent

sumit, Wheeling

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel. Breakfast was good.
Stayed 1 night in Oct 2024

4/10 Poor

Michael

Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Wendy

Stayed 1 night in Nov 2024

8/10 Good

Tom

Stayed 2 nights in Nov 2024

4/10 Poor

Veronica

Stayed 1 night in Nov 2024

8/10 Good

R

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Nov 2024

6/10 Okay

George

Traveled with family
Liked: Staff & service
Stayed 2 nights in Nov 2024

4/10 Poor

Patrick, Mililani

Traveled with group
Disliked: Property conditions & facilities
If you have a room around the pool area, forget it. You won’t get any sleep until it closes. Unbelievably loud.
Stayed 3 nights in Nov 2024

8/10 Good

Alecia

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The bathroom was disgusting the bathtub had hair in it, and the toilet was not clean there was urin around the seat, when we arrived. The pillows had rips in them. And there were many alcoholic beverage containers in the pool area. Definitely not what i expected when i pay almost $600.00 for one night. The staff was nice though. Wish i could have found a different hotel for the game.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Stayed 1 night in Oct 2024

8/10 Good

Ektoras

Stayed 1 night in Oct 2024

6/10 Okay

Cassie

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Room was as advertised. Floors in room were a little dirty. Weird smell while in hot tub. Staff were very friendly. Wide variety for breakfast. Easy check in check out
Stayed 2 nights in Nov 2024