4/10 Poor
Debbi
Traveled with family
Sep 25, 2024
Disliked: Staff & service
The night manager was very rude. He spent more time talking to his family who were behind the counter and in the office than he did speaking with me.
I had a problem with the vending machine. It didnt drop my selection. He refused to give me my money back. I tried a different selection and it did the same thing. I told him and he very rudely said. If it didn't work the 1st time why did you try it again. I explained that i tried a different selection. I suggested he put an out of order sign on machine. I never saw him go to do that. He told me he would leave a note for day shift that i had lost $4 in machine. The day clerk on duty when i went to ask about getting my money opened the drawer and gave me my money. She tol me that was what the night manager should have done also. He clearly didnt want to be bothered.
Debbi
Stayed 2 nights in Sep 2024