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Hampton Inn & Suites Greenfield

2.5 star property

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Photo gallery for Hampton Inn & Suites Greenfield

Room, 2 Queen Beds, Non Smoking | Down comforters, desk, blackout drapes, soundproofing
Reception
Reception
Pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
184 Shelburne Rd, Greenfield, MA, 01301
  • Old Greenfield Village
    ‪18 min walk‬
  • Historic Deerfield Village
    ‪8 min drive‬
  • Deerfield Academy
    ‪11 min drive‬
  • Westfield, MA (BAF-Barnes Municipal)
    ‪43 min drive‬

Room options

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking

Studio, 2 Queen Beds, Accessible, Non Smoking | Down comforters, desk, blackout drapes, soundproofing

Studio, 2 Queen Beds, Accessible, Non Smoking

  • 298 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for One king bed non smoking

Down comforters, desk, blackout drapes, soundproofing

One king bed non smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking | Down comforters, desk, blackout drapes, soundproofing

Room, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Down comforters, desk, blackout drapes, soundproofing

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Studio, 1 King Bed, Accessible, Non Smoking | Down comforters, desk, blackout drapes, soundproofing

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Down comforters, desk, blackout drapes, soundproofing

Room, 1 Queen Bed, Non Smoking

  • 235 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Living area | 43-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for One king suite nosmoking

Hair dryer, towels

One king suite nosmoking

  • 490 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One king studio non smoking

One king studio non smoking | Down comforters, desk, blackout drapes, soundproofing

One king studio non smoking

  • 326 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Down comforters, desk, blackout drapes, soundproofing

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn & Suites Greenfield

Greenfield hotel with free breakfast
This hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Weekly housekeeping is available.
Hampton Inn & Suites Greenfield offers 68 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 43-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 635 square feet (59 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • 635 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Renovated entire property - February 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

The property will be renovating from December 30 2024 to April 30 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Elevator
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0012451140
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Greenfield Hampton Inn
Hampton Inn Greenfield
Hampton Inn Hotel Greenfield
Hampton Inn Greenfield Hotel
Greenfield Hampton Inn
Hampton Inn Greenfield
Hampton Hotel Greenfield
Hampton Inn Suites Greenfield
Hampton & Suites Greenfield
Hampton Inn & Suites Greenfield Hotel
Hampton Inn & Suites Greenfield Greenfield
Hampton Inn & Suites Greenfield Hotel Greenfield

Hampton Inn & Suites Greenfield Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 421 out of 780 reviews
Rating 8 - Good. 231 out of 780 reviews
Rating 6 - Okay. 76 out of 780 reviews
Rating 4 - Poor. 25 out of 780 reviews
Rating 2 - Terrible. 27 out of 780 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean, comfortable, and the room was clean and nice. The only complaint I have is it was very noisy with other guests being next to us and above us. We could hear their tv at later times at night and the people above us were walking around at 1am. Not necessarily anything the hotel staff could do about it, but something I think all hotels should keep in mind is creating better sound denting throughout the property. You shouldn’t be able to hear guests in the next room.
Stayed 2 nights in Dec 2024

8/10 Good

Vic, Trenton

Stayed 1 night in Dec 2024

10/10 Excellent

James

Traveled with family
Parking situation
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Average
There are multiple freeways so the nose is loud. The rim smelled of synthetic fragrance to cover something up.
Stayed 2 nights in Dec 2024

8/10 Good

Tanya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The complimentary breakfast was great. It had a lot to choose from hot and cold.
Stayed 1 night in Dec 2024

6/10 Okay

Melissa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good that a renovation is in process
We stopped here unexpectedly because road conditions were bad and we were tired. This hotel is also very tired but is in the middle of a renovation. The staff was great, the room was warm, and the bed was fine. We slept well but it’s good that they’re doing a renovation. New sheets would be a good thing.
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We had issues at checkin
Stayed 2 nights in Nov 2024

10/10 Excellent

Ronald

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel that is getting renovated shortly after departure. Hopefully their parking lot gets a facelift as it is rather uneven but at minimum needs fresh paint to mark the parking spaces.
Stayed 7 nights in Nov 2024

8/10 Good

Gary

Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant one night stay
This was a one-night stay for a family gathering and a place to relax for an hour before going to bed. The staff were very friendly and helpful, the room comfortable, the coffee good, and the breakfast reasonably good. (I appreciated that there were both 2% and skim milk.) We suggest that you place two chairs in your standard queen rooms for those, like us, who prefer sitting in a chair rather than the bed to read or watch TV.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Stayed 2 nights in Oct 2024

10/10 Excellent

NICHOLAS, Bradenton

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the highway, and a restaurant less than 100 ft away
Stayed 1 night in Oct 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stevie at the Front Desk was wonderfully helpful, resourceful, and courteous! We would return just because of him! He deserves a raise asap!
Stayed 2 nights in Oct 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and kind. Room was clean and comfy.
Stayed 1 night in Oct 2024

6/10 Okay

Amy

Traveled with family
Stayed 1 night in Oct 2024

6/10 Okay

Kris

Traveled with partner
Liked: Staff & service
I didn't like paying full price while pool wasn't open during stay. Should receive discount since its offer as an amenity
Stayed 1 night in Oct 2024

8/10 Good

Catherine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and dining are very close by and convenient.
Stayed 2 nights in Oct 2024

4/10 Poor

Terri-Lee

Traveled with family
Disliked: Property conditions & facilities
First off, Expedia charged us almost $400 per night for each of 3 nights - EXORBITANT! I regret that I did not just call up the hotel and make reservations that way. I think the rack rate would have been better! What we experienced was not worth half that price. I had reserved a handicap accessible room, but I did not get it. We were placed on the 4th floor, and then both elevators were broken for 2 days! I was in pain and in danger of a fall as I had to navigate cement steps on 4 floors. This was very distressing, and I am grateful I was not in a wheelchair! The area is unattractive with a homeless shelter next door which looked very similar to our hotel. The floors in lobby and elevators were dirty. We were told that housekeeping would be provided every OTHER day! I felt sorry for the meager staff who were SOMETIMES present at the front desk and had to represent this hotel. The breakfast was adequate as was the small exercise room. I found no fault with the kitchen staff. The room upon check-in was acceptably clean, and we chose not to use housekeeping services during our 3 day stay. Overall, it is rather a depressing place, and I would not recommend it.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mary, Gonzales

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room we had at this Hampton Inn was large and comfortable. The facility was clean and well maintained. The bathroom was also nice. The staff were very friendly and helpful.
Stayed 1 night in Oct 2024

8/10 Good

Gerald, Bend

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is one restaurant within walking distance. Restaurant was average in price and quality. Breakfast was as very good.
Stayed 1 night in Oct 2024

6/10 Okay

Kristin

The area is average. The pool wasn’t working which was a real bummer. The room was nice
Stayed 2 nights in Sep 2024

4/10 Poor

Angela

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The cost was way too high for what we got. The elevators weren’t working properly, the toilet in our room ran every 10 mins and there were many signs of wear throughout the room. The only bright spot was the friendly staff and decent breakfast. There was also trash in the parking lot and questionable neighbors. Not impressed and will not be back.
Stayed 1 night in Sep 2024