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Extended Stay America Suites Greensboro Big Tree Way

2.5 star property

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Photo gallery for Extended Stay America Suites Greensboro Big Tree Way

Exterior
Exterior
Desk, free WiFi, bed sheets
Property amenity
Property amenity

Reviews

5.6 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi
$78
includes taxes & fees
Nov 4 - Nov 5

Explore the area

View in a map
4317 Big Tree Way, Greensboro, NC, 27409
  • Place, Celebration Station
    ‪2 min walk‬
  • Place, Joseph S. Koury Convention Center
    ‪4 min drive‬
  • Place, First Horizon Coliseum
    ‪7 min drive‬
  • Airport, Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪11 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Desk, free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Extended Stay America Suites Greensboro Big Tree Way

Greensboro hotel with in-room kitchens
This smoke-free hotel features laundry facilities, a front-desk safe, and free self parking. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites Greensboro Big Tree Way offers 129 accommodations, which are accessible via exterior corridors and feature complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

This Greensboro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Extended Stay America Suites Greensboro Big Tree Way features a vending machine, laundry facilities, and a front-desk safe. Wireless Internet access is complimentary. Onsite self parking is complimentary.

Extended Stay America Suites Greensboro Big Tree Way is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1996
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Ave-Big Tree Way Motel
Extended Stay America Ave-Big Tree Way
Extended Stay America Ave-Big Tree Way Hotel
Extended Stay America Suites Greensboro Big Tree Way Hotel
Extended Stay America Greensboro Wendover Ave Big Tree Way
Extended Stay America Suites Greensboro Big Tree Way Greensboro

Extended Stay America Suites Greensboro Big Tree Way Reviews

Reviews

5.6
Rating 10 - Excellent. 126 out of 774 reviews
Rating 8 - Good. 144 out of 774 reviews
Rating 6 - Okay. 139 out of 774 reviews
Rating 4 - Poor. 142 out of 774 reviews
Rating 2 - Terrible. 223 out of 774 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Theo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel

they wont check you in after a certain time and wont refund your money. They are a scam. Dont book online. Only in person
Stayed 1 night in Jul 2025

4/10 Poor

Kimberly

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Josue

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

John

Stayed 2 nights in Jun 2025

8/10 Good

Craig Hall

fine
Stayed 3 nights in Jun 2025

4/10 Poor

Arlonzo

Traveled with group, Business traveler
Rooms not clean
Stayed 4 nights in Jun 2025

6/10 Okay

Ashanti

Liked: Room comfort
Overall a good stay but no towels were in the room when I arrived and either the window shade it seemed to be broken or off track when never I wanted to get sunlight in the room but over nice and quiet at night just how I like it
Stayed 2 nights in Jun 2025

10/10 Excellent

Jerry

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jerry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Shannon

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The cleanliness of the room I was given was horrible. Dont recommend a stay here. The lamps in between beds did not work, the amount of dust/debris caked on the air vent was absolutely disgusting and a disaster for someone with asthma/allergies. The chair was broken with what appeared to be food stains/particles stuck on it as if it wasn’t cleaned from multiple stays. The carpet had a huge spot of sticky substance that had been walked over and dirt compacted into it. Looking like a wad of gum spread and flattened to the floor that had never properly been Removed. Crumbs inside the ac/heating unit, the buttons never looked to be wiped down. The dresser drawers even had crumbs in all 6 of them. I mean I know after each stay the room is supposed to be cleansed and sanitized but this one appeared to not have been cleaned at all. The side of fridge had grease spills from previous stove use. The sinks were clogged and barely drained properly. I really wish I could get a refund just based on how unclean this room was. Traveling with small children made the uncleanliness that much worse. Will never stay here again. The staff was friendly at check in but unprofessional. They were on the phone with their mom having general conversation as if a guest was not standing there. It was confusing at some points during the check in as I couldn’t tell if they were talking to me or not. All around, horrible experience and stay. The amount of money charged was NOT worth the stay.
Stayed 6 nights in Apr 2025

2/10 Terrible

Leonardo

Disliked: Cleanliness, property conditions & facilities
The kitchen and lights in the room did not work
Stayed 2 nights in Apr 2025

10/10 Excellent

Bri

Ok
Stayed 2 nights in Apr 2025

4/10 Poor

Mary

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad stay

The front desk clerk was Amazing Hotel was dirty Our floor was really wet Tub was so old it was black on bottom Room next to us was up till 2:30am We got no sleep
Stayed 1 night in Apr 2025

4/10 Poor

Andrew

Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Stayed 1 night in Mar 2025

10/10 Excellent

Sanyah

Liked: Cleanliness
Stayed 1 night in Mar 2025

2/10 Terrible

Maria

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Strange activity felt all around the property. Fault smell inside and outside. Cleanliness was not well. We slept on top on the made beds. Only had 2 towels for 4 guests.
Stayed 1 night in Mar 2025

10/10 Excellent

Darlene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Business traveler
Stayed 7 nights in Feb 2025

2/10 Terrible

Taije

I never stayed at the property
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Feb 2025

2/10 Terrible

MARLON

Business traveler
Disliked: Property conditions & facilities

What a Rip-off

Secret hidden $100 fee charged to your card for incidentals.. It's nothing in the room to have an incident: No Kleenex,No cups to rinse your mouth out..1 bar of the cheapest soap ever made Door doesn't shut completely in room 333
Stayed 1 night in Jan 2025

2/10 Terrible

Brooke

Stayed 3 nights in Dec 2024

4/10 Poor

TONY

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A dirty place no shower curtain no remote for TV no plastic cups to wash out mouth no shampoo
Stayed 1 night in Dec 2024

4/10 Poor

Sherita

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This property is greatly overdue for complete renovations.
Stayed 1 night in Nov 2024