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MainStay Suites Greensboro

2.5 star property

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Photo gallery for MainStay Suites Greensboro

Interior entrance
Coffee service
Lobby
Full-size fridge, microwave, stovetop, dishwasher
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Housekeeping
  • Pet friendly
  • Gym
  • Laundry
$81
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
7623 Thorndike Rd, Greensboro, NC, 27409
  • First Horizon Coliseum
    ‪13 min drive‬
  • High Point University
    ‪15 min drive‬
  • North Carolina A and T State University
    ‪19 min drive‬
  • Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪10 min drive‬

Room options

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

7.8 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(42 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

MainStay Suites Greensboro

Greensboro hotel with in-room kitchenettes
This smoke-free hotel features a fitness center, coffee/tea in a common area, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Weekly housekeeping is available.
MainStay Suites Greensboro offers 120 accommodations with coffee/tea makers and hair dryers. Premium satellite television is provided. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers a fitness center, barbecue grills, and a vending machine. Onsite uncovered self parking is complimentary.

MainStay Suites Greensboro is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night, plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 34 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 10 per pet, per night plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place a credit card authorization for USD 75 per day and up to USD 150 per stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hawthorn Suites Greensboro
Hawthorn Suites Wyndham Aparthotel
Hawthorn Suites Wyndham Aparthotel Greensboro
Hawthorn Suites Wyndham Greensboro
Hawthorn Suites Wyndham Greensboro Aparthotel
Hawthorn Suites Wyndham
MainStay Suites Greensboro Hotel
MainStay Suites Greensboro Greensboro
Hawthorn Suites by Wyndham Greensboro
MainStay Suites Greensboro Hotel Greensboro

MainStay Suites Greensboro Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 406 out of 1003 reviews
Rating 8 - Good. 305 out of 1003 reviews
Rating 6 - Okay. 155 out of 1003 reviews
Rating 4 - Poor. 76 out of 1003 reviews
Rating 2 - Terrible. 61 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Otilio

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great and clean, hygienic. I had a broken charger and needed one for my phone. Memory went out of her way to help me with a charger. I owe her a lot. Above and beyond. Thank you, Memory.
Stayed 5 nights in May 2025

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel listed breakfast as an amenity. it no longer is. No food on site.
Stayed 4 nights in May 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Lawrence

The deadbolt on the main door was inoperable but could be locked by lifting the door, also door did not close tightly letting in noise and light. The shower wand head was broken and had to be rigged to hang up, Trees and shrubs over and around the sidewalk needed trimming, had to avoid low hanging branches that were wet. Property has no covered entry which makes unloading and loading difficult during rainy times. TV, serviced by Dish was inoperable most of the stay due to overcast and rain.
Stayed 4 nights in May 2025

8/10 Good

Amina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

4/10 Poor

Alan

Disliked: Cleanliness, amenities, property conditions & facilities
did not like it did not have 1 place in the hotel for ice. not even a cube of ice anywhere. no computer for guest, no continental breakfast or anything to offer guest and this is supposed to be one of the better suites. WHY WAS THIS!!!!!
Stayed 1 night in May 2025

4/10 Poor

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was excellent. The staff were very helpful and attentive. The rooms were clean. The overall service was great.
Stayed 2 nights in May 2025

10/10 Excellent

Leon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

better than expected

was trying to stay in Charlotte but the prices were insane, i guess for the PGA thing - so i stayed here instead. easy to find location, easy parking, close to lots of food and shopping options. the front desk guy was nowhere to be found when i checked in, but eventually showed up was exceedingly slow in making me a key and doing some stuff on the computer. as for the room, it was super clean as expected though the tub and fridge looked somewhat dated, but the vanity was nice with the backlit mirror and consistent with something i would see at a Woodbridge or Country Inn. anyways, the place was sort of a semi mix of renovated and nice vs dated and very budget. i was fortunate my neighbors were mostly behaved since the front door and probably the walls were paper thin and you can hear anything and everything. Hotels.com said checkout was noon, but it appears check out was 11 am. and if there was coffee or something anywhere, i surely didn't find it. the fridge in my room kept making this knocking sound sometimes like it sounded like someone was at my door. and i also had a fruit fly flying around, which is odd since it was an enclosed area on the 2nd floor and no ability to open windows.
Stayed 1 night in May 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve already told them about 2 needs in the bathroom for others. They asked if I wanted another room and I told them it wasn’t necessary. Just that the overhead mirror light needed new bulb and that a previous tenant had broken the hook for the shower nozzle to hang. No problem for us though.
Stayed 2 nights in May 2025

10/10 Excellent

Carolyn

Liked: Cleanliness
Hope to stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Luther

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff accommodated us very well. Lee the district manager was awesome he made sure we were satisfied with our rooms the housekeeper supervisor Ms. K. was very helpful as well. There was one issue being we were on the first floor there was a family with children running over our heads after midnight, the front was notified. Everytime we stay at Mainstay it's always a pleasant experience!
Stayed 4 nights in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied

Went through a divorce, and the ex-wife is not making it easy on me at all. Been living out of the car and I decided to splurge on a hotel room. A bed and a shower makes a whole lot of difference.
Stayed 3 nights in May 2025

8/10 Good

Amina

Liked: Cleanliness, staff & service, property conditions & facilities
There was no ice machines.
Stayed 4 nights in May 2025

8/10 Good

SAMUEL

Traveled with family
Liked: Staff & service
Stayed 3 nights in May 2025

4/10 Poor

Toya

Traveled with family
Disliked: Cleanliness, property conditions & facilities

No so good. No irons in the rooms. No breakfast.

Stayed 2 nights in May 2025

10/10 Excellent

Mike

Stayed 7 nights in Apr 2025

10/10 Excellent

Tanissia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean!! Thats a plus plus for me..
Stayed 1 night in May 2025

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel: A+ for cleanliness. Staff very nice and professional. Check- in and out with a breeze.
Stayed 1 night in May 2025

10/10 Excellent

neville

Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Patrick

Traveled with partner
Liked: Cleanliness, staff & service
It was an older hotel and the bed could have been more comfortable. The staff was friendly and helpful.
Stayed 1 night in Apr 2025

2/10 Terrible

Denise

Business traveler
Disliked: Staff & service, amenities
My room was beyond smoky and she wouldn’t switch my room. I get headaches from cigarette smoke and almost slept out in my car. The next day the manager was nice and switched me. My sink and tub drain did not drain and I saw a bug in my kitchen counter. I was not happy.
Stayed 5 nights in Apr 2025