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Cotton House, Cleveland, a Tribute Portfolio Hotel

3.5 star property

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Photo gallery for Cotton House, Cleveland, a Tribute Portfolio Hotel

Lobby
Exterior
Lobby
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Room service
  • Pet friendly
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

Map
215 Cotton Row, Cleveland, MS, 38732
  • Martin and Sue King Railroad Museum
    ‪4 min walk‬
  • Delta State University
    ‪11 min walk‬
  • Cleveland Medical Clinic
    ‪17 min walk‬
  • Greenville, MS (GLH-Mid Delta Regional)
    ‪54 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Pillowtop beds, in-room safe, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Pillowtop beds, in-room safe, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 417 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Pillowtop beds, in-room safe, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 828 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Pillowtop beds, in-room safe, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Transfer Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

Pillowtop beds, in-room safe, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Pillowtop beds, in-room safe, laptop workspace, iron/ironing board

Room, 2 Queen Beds

  • 435 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Pillowtop beds, in-room safe, laptop workspace, iron/ironing board

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Pillowtop beds, in-room safe, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

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Exterior

Holiday Inn Express Hotel & Suites Cleveland by IHG

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  • Parking included
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3.9 out of 5, Good, (826)
The price is $119
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$130 total
includes taxes & fees
Mar 30 - Mar 31
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About this property

Cotton House, Cleveland, a Tribute Portfolio Hotel

3.5-star Cleveland hotel close to Delta State University
Along with 2 restaurants, this smoke-free hotel has a fitness center and conference space. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a lobby fireplace. Housekeeping is available on request.
Cotton House, Cleveland, a Tribute Portfolio Hotel offers 95 air-conditioned accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. 49-inch LCD televisions come with premium satellite channels and pay movies.

Bathrooms include showers with rainfall showerheads, bathrobes, and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 2 restaurants. Wireless Internet access is complimentary. Event facilities measuring 2831 square feet (263 square meters) include conference space. This Cleveland hotel also offers a fitness center, a fireplace in the lobby, and room service (during limited hours). Onsite self parking is complimentary.

Cotton House, Cleveland, a Tribute Portfolio Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning.
Delta Meat Market - Onsite restaurant.
Tribute Rooftop - Onsite rooftop bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available for a fee: USD 16 per person
  • 2 restaurants

Restaurants on site

  • Delta Meat Market
  • Tribute Rooftop

Things to do

  • Gym

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)

Business services

  • 2,831 square feet of conference space
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Built in 2019
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 16 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cotton House Cleveland Tribute Portfolio Hotel
Cotton House Tribute Portfolio Hotel
Cotton House Cleveland Tribute Portfolio
Cotton House Tribute Portfolio
Cotton House, Cleveland, a Tribute Portfolio Hotel Hotel
Cotton House, Cleveland, a Tribute Portfolio Hotel Cleveland
Hotel Cotton House, Cleveland, a Tribute Portfolio Hotel
Cotton House, Cleveland, a Tribute Portfolio Hotel Cleveland
Cotton House Tribute Portfolio

Cotton House, Cleveland, a Tribute Portfolio Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 359 out of 522 reviews
Rating 8 - Good. 95 out of 522 reviews
Rating 6 - Okay. 28 out of 522 reviews
Rating 4 - Poor. 26 out of 522 reviews
Rating 2 - Terrible. 14 out of 522 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time
Stayed 16 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Garrett

Stayed 1 night in Nov 2024

8/10 Good

Marcus

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This is a great hotel with the worst restaurant service that I have experienced in a long time. The restaurant is severely understaffed. The chef is clearly very good. But the wait staff and the bar staff is completely incompetent.
Stayed 4 nights in Nov 2024

10/10 Excellent

Lee Ann

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
Communication between Cotton House and Expedia not perfect. Cotton House made the room right. Thanks
Stayed 1 night in Nov 2024

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Elizabeth A

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decor
Stayed 1 night in Nov 2024

8/10 Good

Katrina

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Sandra

Liked: Cleanliness
Disliked: Staff & service
Restaurant and bar under construction. Staff less than helpful.
Stayed 1 night in Oct 2024

8/10 Good

Jennifer

Stayed 2 nights in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Ebony

Traveled with family and small children, Business traveler, Traveled with family
Liked: Amenities
The staff was amazing!
Stayed 1 night in Sep 2024

10/10 Excellent

Will

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful and well run hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Austin

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room. Great area. Roof top bar was nice, little pricey though.
Stayed 1 night in Sep 2024

4/10 Poor

Yarnell

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kolten

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jazmine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was very nice. The computer system was down when we arrived but the staff working at that time did a good job trying to accommodate guests. The late night staff member was on her phone listening to a loud , inappropriate video when I came Down and asked for extra towels around 11pm. My only suggestion is that she use headphones. I would stay here again. It’s one of the nicest properties in the area.
Stayed 2 nights in Aug 2024

10/10 Excellent

Parker

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favorite place to stay in MS
Stayed 2 nights in Jun 2024

10/10 Excellent

Parker

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Won't stay anywhere else in Cleveland! Beautiful property, wonderful staff.
Stayed 2 nights in Aug 2024

4/10 Poor

Ronnie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I was there for 3 days never got service had to go to front desk to get my own towels. We call GM he said the sheet said housekeeping did it never check video or check to see if the housekeeper went in with key card. Didn't offer any solution be told front to kick my Lady if see came back and said anything. Worse stay I've ever had at a supposedly top tier Hotel in Cleveland Ms.
Stayed 3 nights in Jun 2024

10/10 Excellent

Larry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024