6/10 Okay
Ralph
Nov 17, 2024
Liked: Property conditions & facilities
Overall, my stay was alright, but:
-lamp shade at desk was broken
-phone was not plugged in or able to be used to call out
-not able to automatically connect to wifi on laptop; had to call outside IT service to be given "work around" to get to log-in page and use internet
-floor mat in bathroom was dirty
-in-room safe did not work
-someone knocked on the door at 9am to bring a phone cord
-housekeeping knocked on the door at 10am when I had not checked out and official check-out is noon (I don't understand why housekeeping isn't told which rooms are still occupied/vacant to start their cleaning instead of waking people up or disturbing them before checkout time)
Ralph
Stayed 1 night in Nov 2024