Holiday Inn Express Hotel & Suites Cleveland by IHG
Cleveland hotel with outdoor pool
Along with an outdoor pool, this hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Holiday Inn Express Hotel & Suites Cleveland by IHG offers 66 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.
This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express Hotel & Suites Cleveland by IHG features an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and meeting rooms. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers coffee/tea in a common area, laundry facilities, and a front-desk safe. Onsite self parking is complimentary.
Guests are offered a complimentary buffet breakfast.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast
Coffee and tea in common areas
Things to do
Gym
Outdoor pool
Family friendly
In-room crib
In-room microwave
In-room refrigerator
Laundry facilities
Outdoor pool
Rollaway/extra bed
Conveniences
24-hour front desk
Laundry facilities
Safe at front desk
Guest services
Housekeeping (daily)
Business services
Business center
Conference space
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
More
3 floors
Room amenities
Bedroom
Crib
Rollaway/extra bed
Bathroom
Hair dryer
Private bathroom
Towels provided
Entertainment
42-inch flat-screen TV with premium cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning
Connecting rooms available
Desk
Free daily newspapers
Free local calls
Heating
Iron/ironing board
Laptop workspace
Phone
Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available
Cribs are available on request at the property
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
Pool access available from 10 AM to 8 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Holiday Inn Express Cleveland
Holiday Inn Express Hotel Cleveland
Holiday Inn Express Hotel Suites Cleveland
Holiday Inn Express Hotel Suites Cleveland an IHG Hotel
Holiday Inn Express Hotel & Suites Cleveland by IHG Hotel
"Holiday Inn Express Hotel Suites Cleveland an IHG Hotel"
Holiday Inn Express Hotel & Suites Cleveland by IHG Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 344 out of 824 reviews
10 - Excellent
344
Rating 8 - Good. 243 out of 824 reviews
8 - Good
243
Rating 6 - Okay. 98 out of 824 reviews
6 - Okay
98
Rating 4 - Poor. 80 out of 824 reviews
4 - Poor
80
Rating 2 - Terrible. 59 out of 824 reviews
2 - Terrible
59
8.0/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
6/10 Okay
Terry
Traveled with group
Dec 12, 2024
Liked: Staff & service, room comfort
Disliked: Cleanliness
Trust but verify
The representative was very helpful and polite. Initially, I was given a room that was unclean. Notified the staff and she immediately found me a clean room.
The floor at check in was dirty.
Don't stay here. BED BUGS!!
When we checked in, there was a large group drinking and loud and disorderly in the lobby. That should've been my clue right then to go elsewhere. But it was 9:30pm the day before Thanksgiving. We got into the room and the remote did not work. There was no chair at the desk. The bathroom sink had mens hair shaving in it. The tub was dirty and stained. The bathroom had mold on the ceiling. The bedcovers had food stain on them. I started itching when I got in bed, but thought it was psychosomatic. Nope. Friday I noticed bedbug bites all over my torso. DO NOT STAY HERE! It was so gross.
The facility is old and needs many repairs. I feel sorry for the really nice staff who have to try and appease the customers. Bathrooms need to be gutted and please do not look under the beds....had not been vaccumed for years from the looks of it. Best thing was the Front Desk Clerk that was there when I arrived at 10:45 pm. The card key machine was down so she had to walk me to the room and use the master key to open the door. Otherwise, the bed was very comfortable. Bedding was fresh and towels looked new which is something that a well run hotel will provided. Whoever is over the housekeeping is doi g a great job with the linens. Chose this place because I thought Cleveland MS was up amd coming and taking pride in its town, and you can usually always depend on a Holiday Inn Express, but this Holiday Inn Express did not work out.
I stay in hotels about 60 days a year and this is the worst one I have stayed in. The room was filthy. Something that resembled lotion on the bathroom counter, shower curtain rod was broke and I had to zip tie the curtain to take a shower, the tub itself was stained brown, the drain was broke off and there was a used bar of soap in the shower. I’ve never seen anything like it.