Holiday Inn Express Hotel & Suites Cleveland, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Hotel & Suites Cleveland, an IHG Hotel

Exterior
Desk, laptop workspace, iron/ironing board, cribs/infant beds
Reception
Fridge, microwave, coffee/tea maker
Interior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • Pool
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
808 N Davis Ave, Cleveland, MS, 38732
  • Cleveland Medical Clinic
    ‪2 min drive‬
  • Martin and Sue King Railroad Museum
    ‪3 min drive‬
  • Delta State University
    ‪3 min drive‬
  • Greenville, MS (GLH-Mid Delta Regional)
    ‪54 min drive‬

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About this property

Holiday Inn Express Hotel & Suites Cleveland, an IHG Hotel

Cleveland hotel with outdoor pool
Along with an outdoor pool, this hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Holiday Inn Express Hotel & Suites Cleveland, an IHG Hotel offers 66 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express Hotel & Suites Cleveland, an IHG Hotel features an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and meeting rooms. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers coffee/tea in a common area, laundry facilities, and a front-desk safe. Onsite self parking is complimentary.
Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors

Room amenities

Bedroom

  • Crib
  • Rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 10 AM to 8 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cleveland
Holiday Inn Express Hotel Cleveland
Holiday Inn Express Hotel Suites Cleveland
Holiday Inn Express Hotel Suites Cleveland an IHG Hotel
"Holiday Inn Express Hotel Suites Cleveland an IHG Hotel"
Holiday Inn Express Hotel & Suites Cleveland, an IHG Hotel Hotel

Holiday Inn Express Hotel & Suites Cleveland, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 341 out of 811 reviews" "
Rating 8 - Good. 239 out of 811 reviews" "
Rating 6 - Okay. 97 out of 811 reviews" "
Rating 4 - Poor. 77 out of 811 reviews" "
Rating 2 - Terrible. 57 out of 811 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Kathryn

Stayed 1 night in Sep 2024

10/10 Excellent

Kenny

Liked: Amenities
Front desk personnel was very helpful knowledgeable and cute I must say thanks for making my stay a memorable one o will definitely return again and spread the word
Stayed 2 nights in Oct 2024

8/10 Good

Ben

Stayed 1 night in Sep 2024

6/10 Okay

Valencia

Traveled with family
Elevators were inoperable. Had to use stairs to get to the third floor. Hotel wasn't up to par with cleanliness either.
Stayed 1 night in Jul 2024

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, property conditions & facilities
nothing
Stayed 1 night in Sep 2024

8/10 Good

Jerry

Liked: Cleanliness
No lights
Stayed 1 night in Sep 2024

10/10 Excellent

Daphne

Traveled with family
Liked: Staff & service, amenities
Stayed 2 nights in Sep 2024

4/10 Poor

Reanata

Traveled with family
Disliked: Property conditions & facilities
Dirty linen old smell in the room
Stayed 2 nights in Sep 2024

6/10 Okay

Darryl

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was dated and the tub was stained. The bathroom facet wouldn't shut off.
Stayed 2 nights in Sep 2024

8/10 Good

George

Traveled with group
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2024

8/10 Good

Lorenzo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

SOPHIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With the exception of having to replace the remote several times and my bed breaking down everything was wonderful
Stayed 1 night in Sep 2024

10/10 Excellent

Gwendolyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The front desk employee, Tyshonda was very professional and nice. Great customer service!!!
Stayed 1 night in Aug 2024

8/10 Good

Katrina

Stayed 2 nights in Aug 2024

8/10 Good

Carla

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was very pleasant, friendly and helpful. My dislikes were the hotel has not been well maintained because the furniture was stained, the tub had stains, the walls were stained, the lamps were stained, the telephone was stained and in the bathroom the towel rack broke.
Stayed 2 nights in Aug 2024

6/10 Okay

Randell

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Idk if I’ll ever stay here again..
Stay wasn’t bad.. my check in was very trash! They initially cancelled my booking saying I didn’t have a card on file after they tried to charge the card on file the day before check in! Then when I got there they were having all type of problems getting the card to go through to the point where my wife basically was about to book elsewhere! I also paid more than what I initially booked the room for.. I personally feel like they cancelled the room to get more money out of people. Other ppl checking in had issues with the amount they were paying as well saying they had a different price than what they were charged.. it was a pretty busy weekend and they knew that so I believe they had a little scheme running so that they could make more money!
Stayed 2 nights in Aug 2024

2/10 Terrible

Vicki

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The property had molded pillow on the bed next to the window in room 222. I also requested a late check out to retrieve my food after I got out of church service and the staff depose all of my food for the picnic. Magnolia Smoke sausage, fruit tray, condiments and buns
Stayed 1 night in Aug 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No phone in the room to call for services but the staff was nice
Stayed 1 night in Aug 2024

2/10 Terrible

Trina

Disliked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Trina

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nasty I do not recommend this hotel at all!! I was not clean very outdated . Will never stay here again!
Stayed 1 night in Aug 2024

4/10 Poor

Mary Ann

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Customer service was not good coming in. Jessica at beginning was good. I booked my hotel online on Hotel.com and wasn't told anything about extra charges. I wasn't told when I was filling out the sheet. I had to ask what the other charges was for. Jessica didn't explain it well. After I showed my receipt from online she went back to get James the manager. He wasn't much better. There's no signage of the fees or anything. But then it gets worst. The botten for the elevator was broken. Spilled juice or something is on the wall near the elevator. The 1st room (210) toilet was nasty looking. The bath tub looked worst. We called the front desk and the inspector came up. She showed us room 204, it was a slightly better. The tub still looked nasty. We refused to take a shower or bath...dirty rings were around the tub. The caulking on the wall was horrible. Holes in sheets and comforter....please look at the pictures. Remote didn't have batteries and it was the wrong remote for the tv. The black spot on the ceiling/wall looks like mold....nasty looking. Not to mention the nasty workout room. Paying $400 something for 2 nights wasn't worth it. Hopefully breakfast will be decent..... The pictures below don't lie. I didn't post all of them
Stayed 2 nights in Aug 2024

4/10 Poor

Cornelies

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Virginia

Traveled with partner
We were on third floor, there were rooms with broken locks and rooms that the doors were open no one seemed to be there. I felt unsafe.
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good
Stayed 2 nights in Jul 2024

6/10 Okay

Joan

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Wasn’t a good Holiday
Bath tub was stained gray and rust, floor in bath room was dusty. Mattress was bad, I couldn’t get out of the bed, cause I was sunken in it
Stayed 2 nights in Aug 2024