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Comfort Suites At WestGate Mall

2.5 star property

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Photo gallery for Comfort Suites At WestGate Mall

Lobby
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes
Lobby
Seasonal outdoor pool
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Laundry
  • Gym
  • Housekeeping

Explore the area

Map
458 West Blackstock Road, Spartanburg, SC, 29301-1361
  • WestGate Mall
    ‪3 min walk‬
  • Tyger River Park
    ‪7 min drive‬
  • Wofford College
    ‪8 min drive‬
  • Greenville, SC (GSP-Greenville-Spartanburg Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(74 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Accessible, Non Smoking

7.0 out of 10
Good
(8 reviews)
  • 420 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Pet Friendly)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking (Pet Friendly)

7.6 out of 10
Good
(14 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(11 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(23 reviews)
  • 420 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 420 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Lobby

Best Western Spartanburg Northwest

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.1 out of 5, Very Good, (742)
$100 nightly
The price is $100 total
includes taxes & fees
Best Western Spartanburg Northwest

About this property

Comfort Suites At WestGate Mall

Spartanburg hotel with free weekday breakfast
A 24-hour fitness center, a 24-hour business center, and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Comfort Suites At WestGate Mall offers 86 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Spartanburg hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Comfort Suites At WestGate Mall features a 24-hour fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe. Onsite self parking is complimentary. A total renovation of this property was completed in December 2022.

Comfort Suites At WestGate Mall is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (32 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (32 inches high)

More

  • 3 floors
  • Banquet hall
  • Renovated entire property - December 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • 2 percent destination fee will be charged
  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal outdoor pool closes in September

Property is also known as

Comfort Suites Hotel Spartanburg
Comfort Suites Spartanburg
Comfort Suites
Comfort Suites At WestGate Mall Hotel
Comfort Suites At WestGate Mall Spartanburg
Comfort Suites At WestGate Mall Hotel Spartanburg

Comfort Suites At WestGate Mall Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 496 out of 1003 reviews
Rating 8 - Good. 261 out of 1003 reviews
Rating 6 - Okay. 115 out of 1003 reviews
Rating 4 - Poor. 64 out of 1003 reviews
Rating 2 - Terrible. 67 out of 1003 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Olympia

Traveled with family
Liked: Cleanliness, amenities
Everything was gteat
Stayed 1 night in Mar 2025

10/10 Excellent

Kris

Stayed 1 night in Mar 2025

6/10 Okay

Cindy

Traveled with family
Liked: Room comfort
Disliked: Cleanliness

Paid $50 pet fee for dirty room

We were charged a $50 pet fee and the room was not very clean. You would think with the extra payment it would have been clean to regular standards. Couch was dirty, floor trim torn off, and desk chair ripped up.
Stayed 1 night in Mar 2025

6/10 Okay

Rachel

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The buffet was terrible. Eggs and sausage awful. We got in late and needed a cart for luggage. The lady at the front desk just ate her ice cream bar and said I don’t know. No offer to help at all. Room was ok. Found used vape in couch and pull out couch was the worst thing i have ever laid on! Staff was very apathetic.
Stayed 1 night in Mar 2025

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean Breakfast bar was satisfactory
Stayed 2 nights in Mar 2025

8/10 Good

Millie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Jessica

Stayed 2 nights in Mar 2025

6/10 Okay

John

Stayed 2 nights in Mar 2025

4/10 Poor

Lewanda

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Never Again!!!!

The carpet look like it hadn’t been vacuumed. The carpet was pulling away the base boards around at the bottom. We kept having issues with not having any hot water. There was no drain stopper in the bath tub so the thing you do is take a cold shower.😡 You not use the tub. Not to mention there was black sticky stuff on the bathroom shower wall. The sleeper sofa smelled bad. The side door entrance did not work. The man at the front desk said it needed to be replaced. One of the towels that was folded neatly was actually really dirty and had hair stuck to it. There was a clock on the night table but it didn’t work. It was my first visit to the city and I will have to be returning often but, I will not STAY HERE AGAIN!!!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Sheldon

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Kevin

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Cheryl

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 1 night in Mar 2025

8/10 Good

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Romantic getaway

It was clean and the breakfast was good
Stayed 2 nights in Mar 2025

10/10 Excellent

Suzanne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great clean hotel. Close to anything you could need.
Stayed 1 night in Mar 2025

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The front office staff was nice.
Stayed 1 night in Feb 2025

8/10 Good

Anthony

Stayed 1 night in Feb 2025

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Mar 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos, hickory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have a good stayed here, breakfast was good, easy parking, great greeting staff and love they daily take trash out. Only thing I would recommend is breakfast starting 6:30am on weekend as our daughter games were early she couldn't grab something early morning before leaving.
Stayed 2 nights in Feb 2025

6/10 Okay

Alberto

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the roominess of our suite and convenience to the interstate. The room was clean and the bed comfortable. They also had a nice breakfast.
Stayed 1 night in Feb 2025