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Comfort Suites At WestGate Mall

2.5 star property

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Photo gallery for Comfort Suites At WestGate Mall

Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board
Suite, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Laundry
  • Breakfast included
  • Gym
  • Housekeeping

Explore the area

Map
458 West Blackstock Road, Spartanburg, SC, 29301-1361
  • WestGate Mall
    ‪6 min walk‬
  • Spartanburg Methodist College
    ‪4 min drive‬
  • Hatcher Garden and Woodland Preserve
    ‪5 min drive‬
  • Spartanburg, SC (SPA-Spartanburg Downtown Memorial)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • 420 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Pet Friendly)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking (Pet Friendly)

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Non Smoking

  • 420 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • 420 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Exterior

Tru by Hilton Spartanburg

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (652)
The price is $132
per night
$146 total
includes taxes & fees
Feb 25 - Feb 26
Tru by Hilton Spartanburg

About this property

Comfort Suites At WestGate Mall

Spartanburg hotel with free weekday breakfast
A 24-hour fitness center, a 24-hour business center, and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Comfort Suites At WestGate Mall offers 86 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Comfort Suites At WestGate Mall features a 24-hour fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe. Onsite self parking is complimentary. A total renovation of this property was completed in December 2022.

Comfort Suites At WestGate Mall is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (32 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (32 inches high)

More

  • 3 floors
  • Banquet hall
  • Renovated entire property - December 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • 2 percent destination fee will be charged
  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to September

Property is also known as

Comfort Suites Hotel Spartanburg
Comfort Suites Spartanburg
Comfort Suites
Comfort Suites At WestGate Mall Hotel
Comfort Suites At WestGate Mall Spartanburg
Comfort Suites At WestGate Mall Hotel Spartanburg

Comfort Suites At WestGate Mall Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 486 out of 1001 reviews
Rating 8 - Good. 273 out of 1001 reviews
Rating 6 - Okay. 109 out of 1001 reviews
Rating 4 - Poor. 68 out of 1001 reviews
Rating 2 - Terrible. 65 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady checking me in was amazing, very friendly
Stayed 1 night in Nov 2024

8/10 Good

Donna

Stayed 3 nights in Oct 2024

10/10 Excellent

Richie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and breakfast was great
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Ido

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Janya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grest
Stayed 1 night in Nov 2024

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Jenniffer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was very helpful & friendly! Room was very clean & spacious! The beds were confidante
Stayed 3 nights in Oct 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
The size of the room was great the bed was very comfortable and the breakfast was very good
Stayed 1 night in Oct 2024

8/10 Good

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice.
Stayed 2 nights in Oct 2024

8/10 Good

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast left a lot to be desired. Other than that nice hotel. Clean and quiet
Stayed 3 nights in Oct 2024

10/10 Excellent

Patrick

Stayed 1 night in Oct 2024

10/10 Excellent

Kelley

Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Viable option to a Greenville hotel
Stayed 1 night in Oct 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a pet friendly hotel.
The hotel claims to be pet-friendly, but that’s misleading. I learned this the hard way during our stay. My family and I left a disaster area in the wake of Hurricane Helene just to get shower and regain some normalcy. When I checked in, the front desk asked if I had pets. I confirmed that I did, only to be told I couldn’t stay in the room we reserved because it wasn’t pet-friendly. The hotel was fully booked, and we were forced to find another hotel that could accommodate family of six & 2 dogs an hour away after already driving two hours to get to this particular hotel. This experience was incredibly frustrating, and I will not be staying at any Choice Hotels in the future.
Stayed 1 night in Oct 2024

10/10 Excellent

Tami

Stayed 2 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Jin

Business traveler
Disliked: Cleanliness, staff & service
Although we had agreement of late check-out clearly when check-in, staff today declined and asked me to pay for additional one more night. Just terrible.
Stayed 2 nights in Oct 2024

8/10 Good

Bridger, Chesnee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were super high off the ground
Stayed 2 nights in Oct 2024

10/10 Excellent

R Steven

Stayed 1 night in Oct 2024

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was scrambled eggs and bacon or sausage depending on the day. Along with cereal, porridge, and a waffle bar. Decent breakfast. Staff were all friendly and easy to talk to. Accomodated a later checkout without issue. Only issue was a huge Palmetto Bug (roach) that ran across our room entryway when we arrived late in the night. Apparently these are native outdoor bugs, but can find their way inside from time to time. We had no other issues with bugs the entire stay, and family staying in a high end Air BnB also had one in their house. So I guess they're relatively common to the area. But they're fast, large, and terrifying if you're not used to them.
Stayed 5 nights in Oct 2024

2/10 Terrible

Wade

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Helene
Was there the Saturday after Hurricane Helene. No power. During check-in the clerk left mid check-in to go to the bathroom while leaving my credit card on his desk and was gone 20 minutes.
Stayed 1 night in Sep 2024

6/10 Okay

Kallie

Stayed 1 night in Sep 2024

2/10 Terrible

Tavoris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024