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Comfort Suites At WestGate Mall

2.5 star property

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Photo gallery for Comfort Suites At WestGate Mall

Free daily full breakfast
Lobby
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Laundry
  • Gym
  • Housekeeping
$108
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
458 West Blackstock Road, Spartanburg, SC, 29301-1361
  • Place, WestGate Mall
    ‪3 min walk‬
  • Place, Regal Spartan
    ‪13 min walk‬
  • Place, Wofford College
    ‪9 min drive‬
  • Airport, Greenville, SC (GSP-Greenville-Spartanburg Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 420 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, Non Smoking

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(13 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Accessible, Non Smoking

7.0 out of 10
Good
(9 reviews)
  • 420 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Pet Friendly)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking (Pet Friendly)

7.4 out of 10
Good
(15 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, Non Smoking

8.6 out of 10
Excellent
(24 reviews)
  • 420 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, Non Smoking

8.8 out of 10
Excellent
(83 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites At WestGate Mall

Spartanburg hotel with free weekday breakfast
A 24-hour fitness center, a 24-hour business center, and a seasonal outdoor pool are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Comfort Suites At WestGate Mall offers 86 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Spartanburg hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Comfort Suites At WestGate Mall features a 24-hour fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe. Onsite self parking is complimentary. A total renovation of this property was completed in December 2022.

Comfort Suites At WestGate Mall is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (32 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (32 inches high)

More

  • 3 floors
  • Banquet hall
  • Renovated entire property - December 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to September

Property is also known as

Comfort Suites Hotel Spartanburg
Comfort Suites Spartanburg
Comfort Suites
Comfort Suites At WestGate Mall Hotel
Comfort Suites At WestGate Mall Spartanburg
Comfort Suites At WestGate Mall Hotel Spartanburg

Reviews

Comfort Suites At WestGate Mall Reviews

8.2

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 512 out of 1001 reviews
Rating 8 - Good. 247 out of 1001 reviews
Rating 6 - Okay. 117 out of 1001 reviews
Rating 4 - Poor. 59 out of 1001 reviews
Rating 2 - Terrible. 66 out of 1001 reviews

Reviews

2/10 Terrible

Ryan

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cockroaches and stench.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Amenities
Friendly service
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Karen

Stayed 2 nights in Aug 2025

6/10 Okay

Margaret

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Pet-friendly yes, registration person not friendly. Furniture was torn, bed and bath were clean. Morning staff welcoming
Stayed 1 night in Aug 2025

10/10 Excellent

Jaylin, St George

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and they cleaned everday
Stayed 4 nights in Aug 2025

6/10 Okay

Richard

Traveled with family
Liked: Staff & service, amenities
Hotel was ok. The door cards were a pain and kept on not working which needed to be reset two-three or even four times a day
Stayed 7 nights in Aug 2025

8/10 Good

Vicki

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only 4 stars because the beds are only full size, yes it says that in the picture, but it would have been ok if the pull out was more comfortable and the kids could have slept on that. You could feel every spring, no they are not all like this either. This was never an update mattress or a topper. Pool was closed some of the time we were there. Breakfast was hotel breakfast food. The mall was across the street was ok. Lots of places to eat and shop in the area. We mostly will not stay again because of the small beds.
Stayed 3 nights in Aug 2025

6/10 Okay

Delos, Spartanburg

Liked: Staff & service
The staff was great but the room I was in smelled musty and the toilet lid was cracked.
Stayed 2 nights in Aug 2025

10/10 Excellent

Steven

Stayed 1 night in May 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a great time. The facility was very clean and safe. I would def come back to stay.
Stayed 3 nights in Aug 2025

8/10 Good

LaShaundre

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The breakfast was good. The breakfast area is small because the space is cut off by a wall. It’s hard to get in and out during busy times. The room was nice but I take points off for the damp odor. I carry odoban with me while traveling because some hotels have a damp musty odor like wet carpet that didn’t dry under ventilation. The air freshener helped with the odor.
Stayed 1 night in Aug 2025

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommended

Stayed 2 nights in Aug 2025

10/10 Excellent

Chee

Stayed 3 nights in Jul 2025

6/10 Okay

David

Liked: Cleanliness, room comfort

Nice hotel, but disappointing service

I was on a solo trip for family business. The hotel was nice mostly clean, but the biggest issue was the sink and bathtub did not drain properly. I told the front desk the first day I was there and it was never fixed in four days. That was disappointing.
Stayed 4 nights in Aug 2025

4/10 Poor

Victoria

Business traveler
Disliked: Staff & service, amenities
Checked in Sunday for a stay until Wednesday. Room did not get housekeeping at all on Monday. On Tuesday they only picked up towels and got trash. No cleaning, no bed making, no wiping down anything. I checked out early and mentioned this to the front desk staff. He took a note but other than that no comment, no apology. People loud running up and down the hall late Sunday night, talking loud in and out of rooms etc. A fire alarm went off Sunday night/Monday morning at about 1am or so, not real sure why but no fire truck came and no one checked with the guests to let us know what was going on. By the time I was about to evacuate the alarm stopped and everyone went back in their rooms. Perhaps it had something to do with the awful Weed smell you could smell when coming off the elevator and walking up the hall. Breakfast not as good as advertised. Oatmeal in a pot on counter was just watery, not made properly. There were bagels available but only two pieces of regular in bread keeper and they were end pieces and hard. On a positive note there was cream cheese and butter available for the bagels. Had to get someone to fix the coffee dispenser because the top was not connected and couldn’t get the coffee to come out. Overall it was not a safe warm welcoming feeling in general at the hotel like I have experienced at other Comfort Suites I have stayed at. I will add, the front desk lady working on Tuesday morning was very nice.
Stayed 3 nights in Aug 2025

8/10 Good

Jamey

Stayed 4 nights in Jul 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Easy check in. Friendly Staff. Great service Clean comfortable room. Amazing Breakfast a variety of food to choose from
Stayed 1 night in Jul 2025

8/10 Good

GUY

Stayed 4 nights in Jul 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool closed was disappointing, but otherwise, very nice hotel. Loved the real Oatmeal on the breakfast buffet, and the lemon water in the lobby. Definitely will stay again
Stayed 1 night in Jul 2025

8/10 Good

Colleen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
The person checking us in didn’t even look at us. She checked us in and handed us our keys. Not a very friendly welcome. The room was clean and comfortable but had the telltale signs of age. The queen beds and pillows were comfortable. We had a suite with a pull out couch because I had let them know we were 2 adults and 3 kids. There was only one extra pillow and a blanket, no sheets. The couch mattress was about 3 inches thick and felt like a bed of springs. The dining room was spacious but the area the breakfast is served is closed in and too crowded.
Stayed 1 night in Aug 2025

8/10 Good

Dazjohna

Stayed 1 night in Jul 2025

8/10 Good

Merry

Stayed 3 nights in Jul 2025

6/10 Okay

Andrea

Traveled with family
Disliked: Staff & service, property conditions & facilities
Our room was nice but the entire hotel smells like "stunk". The hallways, the front, outside. Thankfully our room did not smell.
Stayed 2 nights in Jul 2025

4/10 Poor

KENNETH, Tampa

Disliked: Staff & service, property conditions & facilities
The furniture in my room was damage( leather torn off). Staff advise me no drinks can be at the pool not even water
Stayed 5 nights in Jul 2025