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Comfort Suites At WestGate Mall

2.5 star property

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Free daily full breakfast
Exterior
Lobby
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Laundry
  • Gym
  • Housekeeping
$105
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
458 West Blackstock Road, Spartanburg, SC, 29301-1361
  • WestGate Mall
    ‪3 min walk‬
  • Wofford College
    ‪8 min drive‬
  • Spartanburg Memorial Auditorium
    ‪8 min drive‬
  • Greenville, SC (GSP-Greenville-Spartanburg Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, Non Smoking

9.0 out of 10
Wonderful
(81 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Accessible, Non Smoking

7.0 out of 10
Good
(9 reviews)
  • 420 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Pet Friendly)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking (Pet Friendly)

7.4 out of 10
Good
(15 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, Non Smoking

8.6 out of 10
Excellent
(24 reviews)
  • 420 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, Non Smoking

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 420 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About this property

Comfort Suites At WestGate Mall

Spartanburg hotel with free weekday breakfast
A 24-hour fitness center, a 24-hour business center, and a seasonal outdoor pool are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Comfort Suites At WestGate Mall offers 86 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Spartanburg hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Comfort Suites At WestGate Mall features a 24-hour fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe. Onsite self parking is complimentary. A total renovation of this property was completed in December 2022.

Comfort Suites At WestGate Mall is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (32 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (32 inches high)

More

  • 3 floors
  • Banquet hall
  • Renovated entire property - December 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • 2 percent destination fee will be charged
  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to September

Property is also known as

Comfort Suites Hotel Spartanburg
Comfort Suites Spartanburg
Comfort Suites
Comfort Suites At WestGate Mall Hotel
Comfort Suites At WestGate Mall Spartanburg
Comfort Suites At WestGate Mall Hotel Spartanburg

Comfort Suites At WestGate Mall Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 497 out of 1008 reviews
Rating 8 - Good. 263 out of 1008 reviews
Rating 6 - Okay. 122 out of 1008 reviews
Rating 4 - Poor. 62 out of 1008 reviews
Rating 2 - Terrible. 64 out of 1008 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kathleen

Traveled with family
Close to things
Stayed 2 nights in May 2025

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Marc

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Aleksandr

Stayed 2 nights in May 2025

10/10 Excellent

Anthony

Stayed 2 nights in May 2025

8/10 Good

Curtis

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Lynda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick trip, reliable accomodations

We came with two dogs and were happy they were welcomed. Our family trip was quickly planned due to an emergency. Comfort Suites have been our choice for awhile. Breakfast items were varied and plentiful. Our room was comfortable.
Stayed 2 nights in May 2025

4/10 Poor

Kathy

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Strong legs needed for the toddler toilets.

Room was clean. Toilets are not ADA compliant. Might as well have just been the hole in the ground. No toilet in the building is higher than 12”. These are toddler toilets. My room had millipedes crawling thru it every day. People seem to stay only a night or two. We stayed 5 and it was noisy, but that is just the other guests not caring.
Stayed 3 nights in May 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was very nice. It was quite at night which is alway good. Breakfast was a little lack luster.
Stayed 1 night in May 2025

6/10 Okay

Jorge, Royal Palm Beach

Business traveler
Liked: Amenities
Disliked: Cleanliness, staff & service
The room was dirty when I got there. The font desk staff needs to be more professional. Power was kept off on the Washer machine to take peoples money
Stayed 7 nights in May 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Dywanette

Stayed 1 night in May 2025

10/10 Excellent

Ana, Port Saint Lucie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, room was nice and comfortable.
Stayed 1 night in May 2025

6/10 Okay

Scotia

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Reservation issue between Expedia and property. Hotel clerk and I caught in the middle. Expedia did call but property was sold out and nothing they could offer. Property did call sister hotel whom were also fully booked. Reservation I made online with Expedia was for 2 double beds. Reservation was specifically made so all travelers would have an actual bed to sleep in. When we checked in, it was in a King Room with a small pull out sofa. VERY VERY unhappy with reservation. Now have TRUST ISSUES that the reservation I make with Expedia will actually be what the hotel can actually deliver. VERY DISAPPOINTING.
Stayed 2 nights in May 2025

8/10 Good

Carrie, alliance

Traveled with family
Liked: Cleanliness, staff & service
The hotel was close to the main drag for restaurants and stores. Only ten minutes from star sports center. Liked that they offered rooms with two beds and couch just what we needed. What was not good, ice machine on our floor was broken and pool closed even though it was advertised as open on Expedia for May. When we checked in the lady wasn't friendly but got the job done other front desk were. Breakfast starts early but not as early as other hotels. Fridge didn't get cold but there was a fridge always a plus and microwave. Can be hard to turn left when leaving hotel no light. Easy parking, elevator fast, only saw one. Would stay again as location good, hopefully pool will be open and they offer three beds with the couch.
Stayed 2 nights in May 2025

10/10 Excellent

Valeria

Traveled with partner
Liked: Cleanliness, staff & service, amenities
My stay was So Comfortable next time I’m in this area this will be my first choice
Stayed 1 night in May 2025

4/10 Poor

Kristia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Service = Great! Hotel= not so much 🙁

If it weren’t for the friendly staff at the front desk, would’ve rated terrible. Gentleman at the front desk Saturday was wonderful. Room was gross. Flies in the ice bucket, hair on the shower wall and floor, and missing linens and pillows for sleeper sofa we needed. Was told “sorry, we’re completely booked, we don’t have any extras” but the gentleman at the front desk was a life saver ! This hotel is in a great location near shopping, food and entertainment, shame it’s not a nicer place.
Stayed 2 nights in May 2025

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a king suite with a fold-out couch/bed. The couch/bed had no sheets and was extremely uncomfortable
Stayed 1 night in May 2025

4/10 Poor

David

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service

Not a good look.

The sheets on the bed were not clean, and i had to wait 20 minutes to get checked in.
Stayed 1 night in May 2025

10/10 Excellent

Vladyslav

Stayed 1 night in Apr 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Latoya

Liked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
The overall stay was good. The room was clean. Very accesible to nearby restaurants and shopping. My only complaint is the bed was too high.
Stayed 2 nights in Apr 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Sandra

Stayed 1 night in Apr 2025