Comfort Suites At WestGate Mall

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Suites At WestGate Mall

Seasonal outdoor pool
Exterior
Suite, Multiple Beds, Accessible, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board
Free daily buffet breakfast
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Laundry
  • Air conditioning

Explore the area

Map
458 West Blackstock Road, Spartanburg, SC, 29301-1361
  • WestGate Mall
    ‪6 min walk‬
  • Spartanburg Methodist College
    ‪4 min drive‬
  • Tyger River Park
    ‪6 min drive‬
  • Spartanburg, SC (SPA-Spartanburg Downtown Memorial)
    ‪7 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds, Accessible, Non Smoking

  • 420 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Pet Friendly)

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds, Non Smoking

  • 420 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

  • 420 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

About this property

Comfort Suites At WestGate Mall

Spartanburg hotel with free weekday breakfast
A 24-hour fitness center, a 24-hour business center, and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Comfort Suites At WestGate Mall offers 86 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Comfort Suites At WestGate Mall features a 24-hour fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe. Onsite self parking is complimentary. A total renovation of this property was completed in December 2022.

Comfort Suites At WestGate Mall is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (32 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (32 inches high)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • 2 percent destination fee will be charged
  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to September

Property is also known as

Comfort Suites Hotel Spartanburg
Comfort Suites Spartanburg
Comfort Suites
Comfort Suites At WestGate Mall Hotel
Comfort Suites At WestGate Mall Spartanburg
Comfort Suites At WestGate Mall Hotel Spartanburg

Comfort Suites At WestGate Mall Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 485 out of 1001 reviews" "
Rating 8 - Good. 276 out of 1001 reviews" "
Rating 6 - Okay. 107 out of 1001 reviews" "
Rating 4 - Poor. 68 out of 1001 reviews" "
Rating 2 - Terrible. 65 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

R Steven

Stayed 1 night in Oct 2024

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was scrambled eggs and bacon or sausage depending on the day. Along with cereal, porridge, and a waffle bar. Decent breakfast. Staff were all friendly and easy to talk to. Accomodated a later checkout without issue. Only issue was a huge Palmetto Bug (roach) that ran across our room entryway when we arrived late in the night. Apparently these are native outdoor bugs, but can find their way inside from time to time. We had no other issues with bugs the entire stay, and family staying in a high end Air BnB also had one in their house. So I guess they're relatively common to the area. But they're fast, large, and terrifying if you're not used to them.
Stayed 5 nights in Oct 2024

2/10 Terrible

Wade

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Helene
Was there the Saturday after Hurricane Helene. No power. During check-in the clerk left mid check-in to go to the bathroom while leaving my credit card on his desk and was gone 20 minutes.
Stayed 1 night in Sep 2024

6/10 Okay

Kallie

Stayed 1 night in Sep 2024

2/10 Terrible

Tavoris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Sep 2024

4/10 Poor

Nicole

Traveled with family and small children
Hurricane Helene knocked out the power and we didn’t have any hot water
Stayed 3 nights in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Nanette

Traveled with family
I had booked a suite as I had six family members with us. She gave us the room key and we went to the room, walked in and realized it wasn’t a suite, went right back down and told I was suppose to have a suite as I had six in my family. She had to look around to see if she could switch us? Which she did. She ask if the room she originally gave us was rentable? I told her Yes we saw it was t the right kind of room, so their waiting in the hall. We went into the suite and as we were unpacking found food still in the microwave and the blankets for the pull out couch had been used. We just put them aside and my girls got their blankets out of the car. Room was dated and not very clean.
Stayed 1 night in Sep 2024

2/10 Terrible

Natalia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel after Hurricane Helene. We have a 3 month old baby and needed a place to stay for the night. When we arrived at the Hotel it was completely dark! There was no power! The doors were wide open so I walked inside and the lobby was lit by flashlights…there was no one at the front desk to talk to. It was so weird and straight out of a movie! I have no idea how the hotel or Expedia for that matter, would have allowed us to book this hotel when it had no electricity. When I contacted Expedia about a refund I was told I would need to wait 7-10 business days to receive a refund. So not only did we not have a place to stay for the night but we also did not have money to reserve another hotel room!!!
Stayed 1 night in Sep 2024

10/10 Excellent

Isabel

Stayed 2 nights in Sep 2024

10/10 Excellent

Mingkuo

Stayed 1 night in Sep 2024

10/10 Excellent

candice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Dyanne w

Liked: Cleanliness, staff & service, property conditions & facilities
Property is warm, clean & inviting. Breakfast was exceptional and complementing. Bathroom was clean but commodes are too low to floor with uncomfortable plastic cheap seats. Also shower curtains are thin and unprotective.Beds & beddings are very soft and comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Beth I

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room
Stayed 1 night in Sep 2024

10/10 Excellent

Billy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

4/10 Poor

Wendy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nope! Dirty, smelly, & uncomfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Janet

Stayed 1 night in Sep 2024

10/10 Excellent

SEQUITA

Stayed 2 nights in Sep 2024

10/10 Excellent

ron

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

10/10 Excellent

Jeanette

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon entering I was greeted by the person at the front desk. She assisted me and even said hello to my family including the doggie. I have stayed here more than once and it is a good stay each time.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nicholas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024