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Tru by Hilton Spartanburg

2.5 star property

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Photo gallery for Tru by Hilton Spartanburg

Reception
Lobby sitting area
Lobby
Terrace/patio
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Gym
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
103 Franklin Avenue, Spartanburg, SC, 29301
  • WestGate Mall
    ‪3 min drive‬
  • Spartanburg Methodist College
    ‪5 min drive‬
  • Tyger River Park
    ‪6 min drive‬
  • Spartanburg, SC (SPA-Spartanburg Downtown Memorial)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, free WiFi, bed sheets

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Pool

Comfort Suites At WestGate Mall

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.1 out of 5, Very Good, (1008)
The price is $102
per night
$115 total
includes taxes & fees
Mar 3 - Mar 4
Comfort Suites At WestGate Mall

About this property

Tru by Hilton Spartanburg

Spartanburg hotel with free weekday breakfast
This smoke-free hotel features a fitness center, a business center, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe. Housekeeping is available on request.
Tru by Hilton Spartanburg offers 98 accommodations with air conditioning. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. This Spartanburg hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a front-desk safe, and an elevator. Onsite self parking is complimentary.

Tru by Hilton Spartanburg is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Billiards/pool table
  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 20 private bathrooms
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Spartanburg Hotel
Tru by Hilton Spartanburg Spartanburg
Tru by Hilton Spartanburg Hotel Spartanburg

Tru by Hilton Spartanburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 475 out of 653 reviews
Rating 8 - Good. 97 out of 653 reviews
Rating 6 - Okay. 36 out of 653 reviews
Rating 4 - Poor. 15 out of 653 reviews
Rating 2 - Terrible. 30 out of 653 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

LYNDA K

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the way the hotel was decorated with bright colors and a young at heart attitude. When we checked in, Robert was at the desk and he made us feel very welcome. The room was comfortable and the breakfast was worthy of the name. We will be back.
Stayed 1 night in Nov 2024

10/10 Excellent

John B

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
N/A
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and safe hotel. Plus, I liked the breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

Debbie

Traveled with group
Stayed 2 nights in Nov 2024

10/10 Excellent

Kamryn

Stayed 1 night in Oct 2024

8/10 Good

Ambrelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything, staff was helpful and polite and
Stayed 2 nights in Nov 2024

8/10 Good

Lori

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Friendly!
Pleasantly surprised based on the low star rating. This hotel was clean and comfortable, staff was very friendly. The main drawbacks were the breakfast bar, while not awful, was just adequate.
Stayed 1 night in Nov 2024

6/10 Okay

Vicki

Stayed 1 night in Oct 2024

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room; decent breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Shannon

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and updated. Well lit areas. Great options for teenagers to hang out. Will definitely recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute lobby and overall hotel decor. A little loud from traffic on the road but not too bad.
Stayed 1 night in Nov 2024

10/10 Excellent

Teresa

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Sheets were so comfortable!
Stayed 1 night in Nov 2024

10/10 Excellent

Josue

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
It was a fantastic experience from start to finish. I highly recommend this hotel for anyone looking for comfort, excellent service, and convenience.
Stayed 1 night in Oct 2024

10/10 Excellent

Nadia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Edwin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for sports tournements. Close location to everything and everyone is very friendly. Second time staying here and will stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lynn

Stayed 1 night in Nov 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful and great customer service the overall experience was fantastic
Stayed 1 night in Nov 2024

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall I would recommend
Great hotel. Clean and comfortable. Staff friendly. Only complaint would be noise does travel. We could hear tv and people next to us Not enough for us to complain.
Stayed 1 night in Oct 2024

2/10 Terrible

Sidney

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotels.com charged me twice for this stay: paid with onekey money in full and again at the check in because hotels.com did not communicate the hotel my payment. I called hitwls,com twice but the customer service reps were not able to solve it. The last agent opened a case. I will not follow up. Will wait 48 hrs, dispute the credit card charge, cancel my decade loyalty with hotels.com and place reviews in every media channel. By the way, my hikton honnirs could not prevent nor fix this problem either.
Stayed 1 night in Oct 2024

10/10 Excellent

Katherine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really really cute hotel. Great amenities, excellent excellent customer service.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new hotel! Comfortable, modern, clean, and quiet.
Stayed 1 night in Oct 2024

8/10 Good

David

Stayed 1 night in Oct 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and updated rooms and very
Stayed 1 night in Oct 2024

10/10 Excellent

matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location, clean rooms and a friendly staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024