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Tru by Hilton Spartanburg

2.5 star property

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Photo gallery for Tru by Hilton Spartanburg

Reception
Lobby
Lobby
Terrace/patio
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Gym
  • Free WiFi
  • Parking included
  • 24/7 front desk
$114
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
103 Franklin Avenue, Spartanburg, SC, 29301
  • WestGate Mall
    ‪13 min walk‬
  • Tyger River Park
    ‪6 min drive‬
  • Wofford College
    ‪9 min drive‬
  • Greenville, SC (GSP-Greenville-Spartanburg Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets

Room, 1 King Bed

9.4 out of 10
Exceptional
(56 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, free WiFi, bed sheets

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(51 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Tru by Hilton Spartanburg

Spartanburg hotel with free weekday breakfast
This smoke-free hotel features a fitness center, a business center, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe. Housekeeping is available on request.
Tru by Hilton Spartanburg offers 98 accommodations with air conditioning. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. This Spartanburg hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a front-desk safe, and an elevator. Onsite self parking is complimentary.

Tru by Hilton Spartanburg is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Billiards/pool table
  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 20 private bathrooms
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Spartanburg Hotel
Tru by Hilton Spartanburg Spartanburg
Tru by Hilton Spartanburg Hotel Spartanburg

Tru by Hilton Spartanburg Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 553 out of 752 reviews
Rating 8 - Good. 108 out of 752 reviews
Rating 6 - Okay. 40 out of 752 reviews
Rating 4 - Poor. 18 out of 752 reviews
Rating 2 - Terrible. 33 out of 752 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stacey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hi, this was a very nice stay. Only comment was the lack of and placement in f the lighting in the room. The sconce lights should be on the other side of the beds over the nightstand. Breakfast was great and staff nice
Stayed 1 night in May 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Michael

Disliked: Staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Vanessa

Stayed 1 night in May 2025

10/10 Excellent

Leidi

Stayed 1 night in Apr 2025

10/10 Excellent

Wyatt

Liked: Cleanliness, staff & service, property conditions & facilities
The room is smaller than expected.
Stayed 1 night in May 2025

10/10 Excellent

Melissa

Stayed 2 nights in May 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Very nice stay. Clean and spacious.

Stayed 2 nights in May 2025

10/10 Excellent

Penny

Stayed 2 nights in May 2025

8/10 Good

Denise, Woodstock

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean facility; like the amenities in the room. Several customers including us had issues with digital keys and key cards.
Stayed 3 nights in May 2025

10/10 Excellent

Boyde

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Dale

Stayed 2 nights in Apr 2025

10/10 Excellent

Eric

Stayed 1 night in May 2025

8/10 Good

Steen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby area not the greatest - little run down but the Mall is close by.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go-to place to stay when we are in Spartanburg for volleyball tournaments. The staff is always friendly. The rooms are clean. 10/10
Stayed 2 nights in Jan 2025

6/10 Okay

Russell

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The facility was great. Unfortunately, there was a basketball tournament in town. Paper thin walls and wild loud kids turned into a long night, no sleep. The staff was great trying to keep them quiet. But as mentioned, paper-thin walls didnt help.
Stayed 1 night in Apr 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, no carpet, good breakfast, great location. Rob was very friendly and helpful when we couldn't get the TV working.
Stayed 2 nights in Apr 2025

6/10 Okay

SUSIE

Traveled with family
Liked: Cleanliness, property conditions & facilities
During breakfast, the housekeeper was sweeping hard, making a lot of noise. Then would hear her complain to another employee about her job. The cleaning doesn't need to be done at peak breakfast time.
Stayed 1 night in Apr 2025

2/10 Terrible

Amy

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Well lady at front desk was nice but went down hill from there. Someone else was in the room we were assigned and then they had to send us to another hotel. Least we had a place to stay but was just all and all very inconvenient. Just this whole town however is a little trashy and run down. Not impressed at all and would like a room compt for my trouble.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Friendly staff and very clean
Stayed 2 nights in Apr 2025

10/10 Excellent

Carolyn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
updated and very nice lobby. Robert was super nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Joann

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tru is great place to stay and the staff is always pleasant
Stayed 1 night in Apr 2025

10/10 Excellent

TONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo Road Trip with Pets

Road trip with dogs, stayed at the end of a long day driving. Easy to book, but read the fine print... though they allow dogs, it was $75.00 extra at check-in for them to stay. Also the man at the front desk went on a rant about not booking directly through the hotel site and explained that I wouldn't get IHG rewards points. After a long day of driving and hidden expense for dog friendly hotel, I wasn't in the mood for a monologue.
Stayed 1 night in Feb 2025