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Tru by Hilton Spartanburg

2.5 star property

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Photo gallery for Tru by Hilton Spartanburg

Reception
Terrace/patio
Desk, free WiFi, bed sheets
Business center
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Gym
  • Free WiFi
  • Parking included
  • 24/7 front desk

Explore the area

Map
103 Franklin Avenue, Spartanburg, SC, 29301
  • WestGate Mall
    ‪13 min walk‬
  • Tyger River Park
    ‪6 min drive‬
  • Wofford College
    ‪9 min drive‬
  • Greenville, SC (GSP-Greenville-Spartanburg Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, free WiFi, bed sheets

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Comfort Suites At WestGate Mall

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.1 out of 5, Very Good, (1001)
$172 nightly
The price is $172 total
includes taxes & fees
Comfort Suites At WestGate Mall

About this property

Tru by Hilton Spartanburg

Spartanburg hotel with free weekday breakfast
This smoke-free hotel features a fitness center, a business center, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe. Housekeeping is available on request.
Tru by Hilton Spartanburg offers 98 accommodations with air conditioning. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. This Spartanburg hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a front-desk safe, and an elevator. Onsite self parking is complimentary.

Tru by Hilton Spartanburg is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Billiards/pool table
  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 20 private bathrooms
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Spartanburg Hotel
Tru by Hilton Spartanburg Spartanburg
Tru by Hilton Spartanburg Hotel Spartanburg

Tru by Hilton Spartanburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 514 out of 704 reviews
Rating 8 - Good. 103 out of 704 reviews
Rating 6 - Okay. 39 out of 704 reviews
Rating 4 - Poor. 15 out of 704 reviews
Rating 2 - Terrible. 33 out of 704 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a central location to the mall and several dining options. Our room was extremely clean and comfortable. Staff was welcoming, kind, and helpful throughout our entire stay.
Stayed 1 night in Feb 2025

8/10 Good

Eugene C

Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

No continental breakfast

The continental breakfast was not available our first morning. There wasn't even any coffee, which I thought was really bad considering there were so many stores and restaurants surrounding the hotel. A staff member could've easily gone and purchased coffee. Continental breakfast was the reason we selected that hotel. We ended up having to purchase coffee and breakfast, which should've been included in the hotel price. The second morning, the continental breakfast was hardly decent. The fruit looked old and the parfait machine was not working. The beds were lumpy, and the pillows were really old and not comfortable at all. We will not be staying here again.
At 10am and still no coffee
Stayed 2 nights in Feb 2025

10/10 Excellent

Paul

Stayed 4 nights in Feb 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It could have used a Micro-wave
Stayed 4 nights in Feb 2025

10/10 Excellent

Lauren

Traveled with family
Liked: Property conditions & facilities

Wonderful Stay!

Amazing across the board!!! Staff was SO pleasant and accommodating and the hotel itself is beautiful and clean. My only complaint is the bed was a little hard and the pillows a little soft for my liking, but you cant have it all right! Bed aside, i would stay here again in a heartbeat. Next time i will bring my own pillows :) 9.99/10 - would recommend!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Regina

Stayed 1 night in Feb 2025

8/10 Good

Joe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kaitlyn, Boiling Springs

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and new looking hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Sanquetta

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Love it here
Stayed 2 nights in Jan 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

GREGORY

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was actually fine, but I needed to grab someone’s attention….we were not able to arrive on Friday as planned, my wife was in the ER. Can we please get either a refund/gift card, or voucher for a future stay? I can provide plenty of proof that she was in the hospital. Thank you
Stayed 2 nights in Jan 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So pleased with our stay! Loved the ease of the location and the hotel is very clean!
Stayed 2 nights in Jan 2025

10/10 Excellent

Kimberly

Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean and comfortable hotel. The staff was lovely. I would definitely stay there again!
Stayed 1 night in Dec 2024

8/10 Good

Ginger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Hanif

Traveled with partner
Disliked: Staff & service, amenities
Wrong room assignment & room was not cleaned
Stayed 2 nights in Jan 2025

8/10 Good

Thomas

Stayed 1 night in Jan 2025

10/10 Excellent

Raymond

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Staff was friendly and accommodating-especially morning and Robert at night. Great places to work and hangout in lobby.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jay

Stayed 2 nights in Jan 2025

10/10 Excellent

Malachi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and a great location for shopping and food choices.
Stayed 1 night in Dec 2024

6/10 Okay

Nathan

Stayed 1 night in Dec 2024

10/10 Excellent

SHANNON

Stayed 1 night in Dec 2024