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SureStay Plus Hotel by Best Western Greenwood

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Greenwood

Seasonal outdoor pool, pool umbrellas, sun loungers
Property amenity
Suite, 1 King Bed, Non Smoking, Balcony (2nd Floor) | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Suite, 1 King Bed, Accessible, Bathtub | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$137
includes taxes & fees
Feb 8 - Feb 9

Explore the area

View in a map
635 Highway 82 W, Greenwood, MS, 38930-5029
  • Place, Greenwood Medical Complex
    ‪2 min walk‬
  • Place, Greenwood-Leflore Hospital
    ‪11 min walk‬
  • Place, Greenwood Mall
    ‪2 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.4 out of 10
Very good
(15 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Pet Friendly)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed, Accessible, Bathtub | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(14 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (2nd Floor)

Suite, 1 King Bed, Non Smoking, Balcony (2nd Floor) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Balcony (2nd Floor)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (2nd Floor)

Standard Room, 2 Queen Beds, Non Smoking, Balcony (2nd Floor) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony (2nd Floor)

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Balcony, Pool View (Four Poster Bed)

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Hampton Inn Greenwood
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.1 out of 5, Very Good, 514 reviews
Hampton Inn Greenwood

About this property

SureStay Plus Hotel by Best Western Greenwood

Greenwood hotel with free breakfast
This smoke-free hotel features a fitness center, a microwave in a common area, and a seasonal outdoor pool. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a children's pool, and a meeting room are onsite. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Greenwood offers 100 air-conditioned accommodations with hair dryers and irons/ironing boards. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Greenwood hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 12 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, SureStay Plus Hotel by Best Western Greenwood provides a fitness center and a children's pool. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and a fireplace in the lobby. Complimentary uncovered self parking is available on site, along with a car charging station.

SureStay Plus Hotel by Best Western Greenwood is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Basketball
  • Children's pool
  • Gym
  • Racquetball/squash
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1976
  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 31 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 20445

We should mention

This property does not have elevators
The seasonal pool will be open from May 01 to October 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the swimming pool, and guests under 18 years old are only allowed in the fitness facility with adult supervision

Property is also known as

Greenwood Inn
Greenwood Inn Suites
Surestay Plus By Greenwood
SureStay Plus Hotel by Best Western Greenwood Hotel
SureStay Plus Hotel by Best Western Greenwood Greenwood
SureStay Plus Hotel by Best Western Greenwood Hotel Greenwood

SureStay Plus Hotel by Best Western Greenwood Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 312 out of 700 reviews
Rating 8 - Good. 222 out of 700 reviews
Rating 6 - Okay. 81 out of 700 reviews
Rating 4 - Poor. 35 out of 700 reviews
Rating 2 - Terrible. 50 out of 700 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Sal

Stayed 2 nights in Oct 2025

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great, however an elevator was not available.
Stayed 4 nights in Oct 2025

8/10 Good

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I worked here at a ten almost 30yrs ago. It was good then and it's still good.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tyrone

Traveled with group
The receptionist was very helpful and friendly
Stayed 1 night in Oct 2025

8/10 Good

Wendy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff were so nice they made my stay great.
Stayed 2 nights in Oct 2025

8/10 Good

Valdericka

Stayed 2 nights in Oct 2025

10/10 Excellent

Teal

Stayed 2 nights in Oct 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Peggy A

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
New Carpeting and bedding, however room was extremely hot and did not cool down in 15 min. Told staff, they were accomidating but other room no cooler. (They leave room control off) After leaving to eat, it was tolerable. Rooms clearly had pet odor,and I felt like fleas were crawling on me from sitting in the chair. Bed slept real good though.
Stayed 1 night in Oct 2025

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the rooms we had. Everything was clean and bed was comfortable. I didn't like that there wasn't a coffee maker IN the room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Justin

Stayed 3 nights in Oct 2025

6/10 Okay

Denys

Stayed 2 nights in Oct 2025

4/10 Poor

Teneka

Traveled with family
Liked: Staff & service, room comfort
There are way too many fees, rules in order to stay here. It is not worth the price. I have never been to a hotel like this! I will not be returning!
Stayed 2 nights in Oct 2025

8/10 Good

NICOLE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No kids
Stayed 2 nights in Sep 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay there again and great staff great place to relax great place overall
Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Coming back next year

They really did an awesome job up grading and the pool was open as well....love it.
Stayed 2 nights in Sep 2025

10/10 Excellent

Geraldine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Hotel was clean & Staff was professional & Friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Marilyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2025

10/10 Excellent

Toccaress

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with this hotel. I was quite surprised when i walked inside the lobby i really liked the layout especially the pool area. The pool connects the inside and outside. There was alot of lounge area upstairs and down around the pool. I really enjoyed the room the way it was detup it was almost like and apartment the room also had a balcony that you could hang out on if you needed to step out and have a smoke or just hang out. Theres not relaly much to look at sround the area. It definitely felt safe. The room was clean. The guy at the front counter was very nice. Im not sure of his name but he was very nice abd friendly. Plan to stay here any other time im in the area
Stayed 1 night in Jul 2025

10/10 Excellent

Vanikee

Traveled with family
Liked: Amenities
Loved it here. Hate I didn’t get to enjoy the pool or breakfast. Didn’t have enough time. Will be back
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very professional and friendly. I truly enjoyed my stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Bruno

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, the facility is great! Pool area is awesome, breakfast too. And the staff… absolutely wonderful
Stayed 2 nights in Aug 2025