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Holiday Inn Express & Suites - Greenwood, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites - Greenwood, an IHG Hotel

Exterior
Desk, iron/ironing board, rollaway beds, free WiFi
Reception
Exterior
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Laundry
    Laundry
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
401 Clements St, Greenwood, MS, 38930
  • Museum of the Mississippi Delta
    7 min walk
  • Fort Pemberton Memorial Park
    2 min drive
  • The Mississippi Gift Company
    5 min drive
  • Greenwood, MS (GWO-Leflore)
    21 min drive

Room options

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible (Comm, Tub)

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Accessible (Comm, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Tub)

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Accessible (Comm, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed with Sofa bed

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Roll Shower)

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Accessible (Comm, Roll Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Hampton Inn Greenwood

Pool
Breakfast included
Pet friendly
Parking included
4.1 out of 5, Very Good, (444)
The price is $150
per night
$162 total
includes taxes & fees
Dec 7 - Dec 8
Hampton Inn Greenwood

About this property

Holiday Inn Express & Suites - Greenwood, an IHG Hotel

Greenwood hotel with free breakfast
A 24-hour fitness center, a seasonal outdoor pool, and a business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Holiday Inn Express & Suites - Greenwood, an IHG Hotel offers 70 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and microwaves are provided.

This Greenwood hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Holiday Inn Express & Suites - Greenwood, an IHG Hotel features a 24-hour fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered. This business-friendly hotel also offers laundry facilities and a front-desk safe. Onsite self parking is complimentary. Guests can use the outdoor pool at a partner property.

Holiday Inn Express & Suites - Greenwood, an IHG Hotel is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May 30 to September 05
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Greenwood Holiday Inn Express
Holiday Inn Express Greenwood
Holiday Inn Express Hotel Greenwood
Holiday Inn Express Greenwood Hotel
Holiday Inn Express Suites Greenwood
Holiday Inn Express Suites Greenwood
Holiday Inn Express Suites Greenwood an IHG Hotel
"Holiday Inn Express Suites Greenwood an IHG Hotel"
Holiday Inn Express & Suites - Greenwood, an IHG Hotel Hotel

Holiday Inn Express & Suites - Greenwood, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 237 out of 478 reviews" "
Rating 8 - Good. 145 out of 478 reviews" "
Rating 6 - Okay. 45 out of 478 reviews" "
Rating 4 - Poor. 22 out of 478 reviews" "
Rating 2 - Terrible. 29 out of 478 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel!
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The stay was great! . The air didn’t work so well , but maybe I didn’t know how to work the thermostat . However, the beds were soft . The rooms and bathrooms were clean . It was a great stay overall . Felicia was also very welcoming and amazing !
Stayed 1 night in Aug 2024

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff especially when you check in after 3 PM.The cooking staff that prepares the breakfast in the morning,They go above and beyond in satisfying the customer. Overall an excellent place to stay with no issues, i would definitely be staying again and i give this establishment 6 stars.
Stayed 4 nights in Aug 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host was exceptional! She went out of her way to make sure the guests were satisfied. She kept the dinning area clean and stocked! She made us feel welcome!😊
Stayed 2 nights in Aug 2024

10/10 Excellent

Catrina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer services with all staff.
Stayed 1 night in Aug 2024

6/10 Okay

Frank

Traveled with partner
Liked: Staff & service, amenities
Recommend Check-in staff understand how to multi-task, and be familiar with area attractions/directions. There was one person at the counter, who was on the phone with an apparent out-of-state guest. I waited almost 15 minutes before she hung up to check me in. She was very polite and courteous, but when asked about local attractions she mentioned just one, and she did not know about a tourist visitor center. The room was fine, but I did inform the staff at check-out that the window blackout shade was inoperative. Whoever had the room before must have pulled too hard and took it off track. However, it also shows that maintenance was not informed of this, nor the broken coffee maker, nor the broken outlet plate near the window. On the positive side, everyone was very nice and courteous, and the breakfast was very good
Stayed 2 nights in Jul 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
UNCLEANNESS
Worst experience ever! The rooms were not clean at all!!!! My sheets had stains. My daughter's room was not clean either. Her pillow case and walls had BLOOD STAINS! There was no hand sanitizer by the elevators just an empty container! It was just not clean!
Stayed 3 nights in Jul 2024

4/10 Poor

Linda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Franklin

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Wrong dates
App entered wrong dates even though I picked the dates I wanted. Had some issues getting it corrected.
Stayed 2 nights in Jul 2024

6/10 Okay

GLORIA

Stayed 3 nights in Jul 2024

4/10 Poor

Darlene

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service
Broken shower handle in room 213 and the carpet was soiled and dirty! Toilet did not flush in room 214. Moved from room 213 to 214 but toilet did not work. Limited breakfast items. Will not return to this property. Extremely disappointed. Darlene Byrd
Stayed 3 nights in Jul 2024

2/10 Terrible

Johnetta

Stayed 2 nights in Jul 2024

10/10 Excellent

Terrell

Stayed 1 night in Jul 2024

10/10 Excellent

Rockell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At first it was bad but turned out ok
Had to change rooms because at first everything was broken in the first room. Next day the breakfast was trash. The next two days it was great. Don’t try to call, they never answer the phone.
Stayed 3 nights in Jul 2024

10/10 Excellent

Brittney

Stayed 1 night in Jul 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but false advertising on the pool.
Room was clean, beds were comfortable, shower curtain needed to be longer the floor got soaked. The pool is non existent, if your looking for a hotel with a pool this isn’t it.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Check in
I checked in and the AC didn't work, they moved me to another room and the remote to the TV was messed up and I was told that's just the way are. I checked out and went to the Hampton Inn next door and had no problems.
Stayed 1 night in Jun 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean professional business
Stayed 1 night in Jun 2024

10/10 Excellent

Toshia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean. It had a slight odor. Everything else was wonderful, especially the complementary breakfast and the people that worked there.
Stayed 1 night in May 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Jerlyn

Business traveler, Traveled with partner
Accommodations were good nice and clean.
Stayed 2 nights in May 2024