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Mercure Grenoble Centre Alpotel

4.0 star property

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Dinner served, French cuisine
Dinner served, French cuisine
Exterior
Tech
Dinner served, French cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet friendly
  • Housekeeping
  • Air conditioning

Explore the area

Map
12 Boulevard Marechal Joffre, Grenoble, Isere, 38000
  • Paul Mistral Park
    ‪4 min walk‬
  • La Caserne de Bonne
    ‪5 min walk‬
  • Alps Stadium
    ‪11 min walk‬
  • Grenoble (GNB-Grenoble - Isere)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds

  • 194 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 Double Bed

  • 199 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | In-room safe, desk, blackout drapes, soundproofing

Privilege, Room, 1 Double Bed

  • 231 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Grenoble Centre Alpotel

4-star hotel in Grenoble City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour business center. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and conference space are onsite. Housekeeping is available on request.
Mercure Grenoble Centre Alpotel offers 88 accommodations with safes and complimentary bottled water. Flat-screen televisions come with premium satellite channels.

Bathrooms include bathtubs and hair dryers. This Grenoble hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 5 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 3875 square feet (360 square meters) include conference space. This Art Deco hotel also offers multilingual staff, concierge services, and complimentary newspapers in the lobby. Onsite parking is available (surcharge).

Mercure Grenoble Centre Alpotel is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
L'Epicerie by Aix & Terra - This restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Russian, Spanish, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 12 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 8.50 to 19.90 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • L'Epicerie by Aix & Terra

Things to do

  • Bicycle storage

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3,875 square feet of conference space
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in fee: EUR 25
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 22 to January 2:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on Sunday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 8.50 to 19.90 per person
  • Covered self parking fee: EUR 12 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Alpotel
Mercure Alpotel
Mercure Alpotel Hotel Grenoble Centre
Mercure Grenoble Centre
Mercure Grenoble Centre Alpotel
Accor Grenoble Centre Alpotel
Mercure Grenoble Centre Alpotel Hotel
Mercure Alpotel Hotel
Mercure Grenoble Alpotel
Mercure Grenoble Centre Alpotel Hotel
Mercure Grenoble Centre Alpotel Grenoble
Mercure Grenoble Centre Alpotel Hotel Grenoble

Mercure Grenoble Centre Alpotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 81 out of 236 reviews
Rating 8 - Good. 106 out of 236 reviews
Rating 6 - Okay. 33 out of 236 reviews
Rating 4 - Poor. 12 out of 236 reviews
Rating 2 - Terrible. 4 out of 236 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

olivier

Stayed 5 nights in Oct 2024

2/10 Terrible

Mr Goran

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked at last minute for our driver who had to spend a night there. I payed at the point of booking and driver was charged at checkout too. Originally the driver was given a room with no AC and no possibility to open a window. Had to complain to be moved to another room. Do not go there….
Stayed 1 night in Jul 2024

8/10 Good

Armand

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 7 nights in Dec 2023

8/10 Good

Sait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Fabio

Stayed 2 nights in Jun 2023

8/10 Good

Adam

Business traveler
Liked: Cleanliness, staff & service, room comfort
Pretty comfortable beds. Good Central location. I would advise not to use their Car Park as the door has been damaged and the Hotel do not accept responsibility for any damage to your vehicles. During my stay, 2-3 Cars were vandalised during the night. They seem to go for hire Cars.
Stayed 2 nights in May 2023

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed in Grenoble many times, first time here. Very nice bar area open until 11p. Staff, especially the breakfast staff, were very friendly and helpful. Tram is right in front - easy access to all of Grenoble. Will come back next time I am in Grenoble!
Stayed 2 nights in Jan 2023

8/10 Good

raymond

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly staff, including the staff in the restaurant. It's very clean and the bed was very comfortable. I enjoyed my stay there. I wish there were a fridge in the room and the paid parking was very small (walls on both sides make it a tight squeeze). I felt a bit worried for the rental car. So, be warned if you have a large vehicle. It may not fit.
Stayed 3 nights in May 2022

8/10 Good

Paul

Stayed 1 night in Mar 2022

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mercure Hotel Stay in Grenoble was Very Good
Hotel was clean and comfortable. The room was small but that is to be expected in Europe coming from the USA. The staff was great - helpful and very kind to us.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Liked: Staff & service
Holiday overnighter
Small room but everything was as advertised and parking was close/easy.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was terrific, except the rooms and beds are pretty small.
Stayed 3 nights in Nov 2019

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

6/10 Okay

philip

Business traveler
Liked: Property conditions & facilities
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
The rooms are very small and there was a smell in the hotel that permeated throughout the building.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay but breakfast was very expensive in my opinion. Also, i booked a twin room to share with a friend. Although the beds were made as 2 singles, they were one against the other and couldn't be moved so it felt like we were sharing a double bed! That being said, the staff was very welcoming and the rooms were clean, comfortable and quiet. The tram stops 2 minutes down the road and takes you to the town centre in 5 minutes and to thw teain station in just over 10 minutes. I would stay in that hotel again.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel , v convenient Rooms on the road side unbearably hot. Reception v kindly moved us to a room on the back with opening windows which was fantastic. Beds very comfortable. Breakfast delicious. Would recommend hotel but would ask for a room with opening window
Stayed 3 nights in Nov 2018

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight in Grenoble
The check in was smooth and the staff were helpful. Parking our midsize SUV in the hotel's parking garage which is next door and has very tight parking stalls was a bit challenging. The room was clean and pleasant with a comfortable bed and a small fridge. One drawback of the area is the lack of restaurants in close proximity although the hotel does have a restaurant.
Stayed 1 night in Oct 2018

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location in Grenoble
Staff friendly and helpful on arrival. Room quiet,clean and comfortable. Easy access to town centre with secure parking offered at a fee.
Stayed 1 night in Sep 2018

8/10 Good

nigel, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally everything worked well
Everything ok except very small private parking and no restaurant on sundays.
Stayed 1 night in Sep 2018

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Recommend
Stayed 2 nights in May 2018