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Copthorne Hotel Greymouth

4.0 star property

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Photo gallery for Copthorne Hotel Greymouth

Superior Room, 1 King Bed | 1 bedroom, in-room safe, desk, iron/ironing board
Superior Room, 1 King Bed, River View | View from room
Restaurant
Shower, eco-friendly toiletries, hair dryer, towels
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Parking included
  • Free WiFi

Explore the area

Map
32 Mawhera Quay, Greymouth, 7840
  • Jade Country Greymouth
    ‪3 min walk‬
  • West Coast Rail Trail
    ‪5 min walk‬
  • Monteith's Brewing Company
    ‪10 min walk‬
  • Hokitika (HKK)
    ‪39 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Superior Room, 2 Queen Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, River View

Superior Room, 1 King Bed, River View | 1 bedroom, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed, River View

9.2 out of 10
Wonderful
(12 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Riverview Accessible 1 King

1 bedroom, in-room safe, desk, iron/ironing board

Superior Riverview Accessible 1 King

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Accessible 1 King

1 bedroom, in-room safe, desk, iron/ironing board

Superior Accessible 1 King

10.0 out of 10
Exceptional
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Queen Room

1 bedroom, in-room safe, desk, iron/ironing board

Superior Two Queen Room

  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior King Room

1 bedroom, in-room safe, desk, iron/ironing board

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room With River View

1 bedroom, in-room safe, desk, iron/ironing board

Superior King Room With River View

  • Sleeps 2
  • 1 King Bed

Superior King Room-Accessible

  • Sleeps 2
  • 1 King Bed

Superior Riverview Accessible 1 King

  • Sleeps 2
  • 1 King Bed

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About this property

Copthorne Hotel Greymouth

Greymouth hotel with restaurant
Along with a restaurant, this smoke-free hotel has concierge services and a 24-hour front desk. Self parking is free. Other amenities include a TV in a common area and a front-desk safe. Housekeeping is available on request.
Copthorne Hotel Greymouth offers 53 accommodations with safes and hair dryers. Rooms open to balconies. 49-inch Smart televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

This Greymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

The hotel offers a restaurant. This eco-certified hotel also offers concierge services, room service (during limited hours), and a front-desk safe. Onsite self parking is complimentary. A total renovation of this property was completed in January 2022.

Copthorne Hotel Greymouth is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Jimmy Cook's Bar - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A restaurant

Restaurants on site

  • Jimmy Cook's Bar

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (30 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1911
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - January 2022
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Greymouth Hotel
Greymouth Kingsgate
Greymouth Kingsgate Hotel
Hotel Greymouth
Kingsgate Greymouth
Kingsgate Greymouth Hotel
Kingsgate Hotel Greymouth
Kingsgate Hotel Greymouth
Copthorne Greymouth Greymouth
Copthorne Hotel Greymouth Hotel
Copthorne Hotel Greymouth Greymouth
Copthorne Hotel Greymouth Hotel Greymouth

Copthorne Hotel Greymouth Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 251 out of 1000 reviews
Rating 8 - Good. 362 out of 1000 reviews
Rating 6 - Okay. 240 out of 1000 reviews
Rating 4 - Poor. 106 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kylie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property close to railway station, very clean and tidy. No aircon - only a pedestal fan. Staff amazing.
Stayed 1 night in Mar 2025

10/10 Excellent

Haisam

Stayed 1 night in Mar 2025

8/10 Good

Michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Cindi

Liked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jackie

Nice hotel

Five minute walk from the train with quick and friendly check in . Bedroom had lovely view of the coast and a small balcony . Bed very comfortable and coffee , tea in room . Stayed just one night but would definitely stay here again
Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very spacious rooms.

Plenty free parking.Spacious room. Clean. Centrally located.
Stayed 1 night in Mar 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, room comfort

Probably the best hotel in Greymouth

A nice hotel room, that was spacious. There’s no air conditioning but we left the balcony door open and there was no road noise. The hotel restaurant was good for both evening meal and breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to the railway, making it a good place to stay before getting on the Trans-Alpine Train. The restaurant was also very good.
Stayed 1 night in Feb 2025

6/10 Okay

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect overnight stop over.

Right in the centre of town short walk from the railway station. Good for the one night we stayed. Very clean and although breakfast wasn’t include we paid extra and it was very good.
Stayed 1 night in Feb 2025

8/10 Good

Lupe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to all facilities. Great Staff
Stayed 1 night in Feb 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
When we first arrived at the hotel, our approach was from a side door. We didn’t realize that the building was being renovated and we came in on the wrong side, which looked rough. When we got to the new and modern doors, all was well and we found ourselves in a lovely, modern reception area. From the beginning, the staff were wonderful.
Stayed 2 nights in Feb 2025

8/10 Good

Phyllis

Stayed 3 nights in Feb 2025

6/10 Okay

Raymond

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

Disappointed

This is the second time staying at this hotel, and feel Copthorne Hotel should provide Air-Conditioning in their rooms instead of cheap fans. First Fan broke, second fan provided broke when plugged in, third and better fan provided did finally worked. Staff where very helpful, embarrassed and apologetic during this period. Also what hotel does not provide early morning calls for guests, this one doesn't. Asked reception about two local attractions which they knew nothing about very helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel in dull town

Greymouth was chosen as a stop because the distance travelling, the hotel was clean, but all hotels are hot The Copthorne is one of the best in Greymouth and it served its purpose
Stayed 1 night in Feb 2025

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just the best staff and team , nothing was a problem, the most amazing food in the restaurant, awesome waitstaff love it
Stayed 1 night in Oct 2024

10/10 Excellent

Steven R

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were pleasantly surprised with the quality of the room we stayed in overlooking the river. The room had been renovated recently and was very nice. The staff were friendly and accommodating, we would stay there again.
Stayed 1 night in Feb 2025

6/10 Okay

karen

Traveled with family

Would not recommend

The hotel is very dreary and run down outside. The rooms are fine but the verandahs are so small a chair will not fit there and the door is held on by a bolt. There are no bathroom guest amenities or many tea selections just black teas. The bed is very lumpy and pillows the same. We ate in the dining room and had some challenges with staff that were not trained in the menu or wine list. The food was just ok. Certainly not even could be rated a 3 star hotel and overpriced for the room and facilities. This hotel group should provide better standard rooms, facilities and restaurant.
Stayed 2 nights in Jan 2025

8/10 Good

Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious with a bit of a view. The staff were all really friendly.
Stayed 3 nights in Jan 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greymouth Copthorne stay

Hotel was ok - but the buffet breakfast was disappointing. Limited choice very busy with bus trip people, only instant coffee and not value for money.
Stayed 1 night in Jan 2025

4/10 Poor

Birgitta

Traveled with partner
Disliked: Property conditions & facilities
This might be the best hotel on Greymouth but it is 2 star. Terrible windows, No ventilation or AC and it was super hot. Walls to next room super thin. Find another location to stay for the night.
Stayed 1 night in Jan 2025

8/10 Good

Hemal

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Probably the best hotel in Greymouth, but they should seriously consider installing air conditioners in the rooms. Our room was west facing and was extremely hot. Staff are very courteous and helpful
Stayed 2 nights in Jan 2025

10/10 Excellent

Ric

Liked: Staff & service, property conditions & facilities
Great service at check-in and check-out. Really nice team
Stayed 1 night in Jan 2025

6/10 Okay

Amanda

Traveled with family
Liked: Staff & service

Jimmy rips

Let’s clear up immediately. This is not a 4 star as advertised here. It’s scraping as a 3 if that. Air conditioner? No. (Sleeping at night was hot and uncomfortable. But there is a heater) Hair conditioner, shower cap, bar of soap sanitary bag? No. There is shampoo and hand wash but you’d expect these items in a 3 or 4 star hotel. Positives:- the staff are friendly. The location is nice. If you like being woken early, you will be by the bell tower. But if a sleep in Is for you, I’d go elsewhere. We personally liked it. Negatives:- the in hotel restaurant is over rated and a rip off. I cannot recommend it. The wait staff while very friendly were not enough to make this experience a good one. Diners be aware The menu is limited, which is no problem We liked the base of the pork belly salad however did not want to eat the pork so asked to swap the protein from pork to beef As you’ll see on the photo attached, there is a similar salad that contains grapes etc that can be served with either chicken or beef The beef salad is $32 and the pork is $37 When we ask the lovely waitress if the protein could be swapped, she said she’d speak to the chef and that there was no issue changing We were horrified when we paid the bill to discover that we were charged for two steaks at $55 each When we questioned this, we were told that the chef decided to serve us a bigger portion and it was not confirmed with us prior to making this decision as we would never of accepted
Stayed 4 nights in Jan 2025