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The White Swan Country Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The White Swan Country Hotel

Front of property - evening/night
Hunter Suite | Rollaway beds, free WiFi, bed sheets, wheelchair access
Sundeck
Park Suite - Ground Floor | Living room | TV
Dining

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • Housekeeping
  • Room service
  • Free WiFi

Explore the area

Map
109 Main Street, Greytown
  • Stonehenge Aotearoa
    10 min walk
  • Cobblestones Village Museum
    10 min walk
  • Alexia Urban Winery
    15 min walk
  • Masterton (MRO-Hood)
    20 min drive

Room options

Madison Suite

  • Sleeps 2
  • 1 King Bed

Park Suite - Ground Floor - Wheelchair Access

  • Park view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for George Suite

George Suite | Rollaway beds, free WiFi, bed sheets, wheelchair access

George Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Mandarin Suite

Mandarin Suite | Rollaway beds, free WiFi, bed sheets, wheelchair access

Mandarin Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Park Suite - Ground Floor

Park Suite - Ground Floor | Living room | TV

Park Suite - Ground Floor

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for White Suite

White Suite | Rollaway beds, free WiFi, bed sheets, wheelchair access

White Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Ruby Suite

Ruby Suite | Rollaway beds, free WiFi, bed sheets, wheelchair access

Ruby Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | Rollaway beds, free WiFi, bed sheets, wheelchair access

Studio, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Hunter Suite

Hunter Suite | Rollaway beds, free WiFi, bed sheets, wheelchair access

Hunter Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Bombay Suite

Bombay Suite | Rollaway beds, free WiFi, bed sheets, wheelchair access

Bombay Suite

  • Sleeps 2
  • 1 Queen Bed

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About this property

The White Swan Country Hotel

4-star Greytown hotel with bar/lounge
A bar/lounge, conference space, and a garden are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a hair salon and a banquet hall.
The White Swan Country Hotel offers 13 accommodations with coffee/tea makers and complimentary toiletries. Televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The White Swan Country Hotel features a terrace, a garden, and room service (during limited hours). Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. Onsite self parking is complimentary.

The White Swan Country Hotel is a smoke-free property.

Full breakfasts are available for a surcharge between 8:30 AM and 11:30 AM on weekends.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Weekend full breakfast available 8:30 AM to 11:30 AM for a fee: NZD 7 to 18.50 per person
  • A bar/lounge

Restaurants on site

  • The Dining Room

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Connecting rooms available
  • Heating

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40.0 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 7 to 18.50 per person
  • Rollaway bed fee: NZD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

White Swan Country Hotel Greytown
White Swan Country Hotel
White Swan Country Greytown
White Swan Country
The White Swan Hotel Greytown
The White Swan Country Hotel Hotel
The White Swan Country Hotel Greytown
The White Swan Country Hotel Hotel Greytown

The White Swan Country Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 30 out of 60 reviews" "
Rating 8 - Good. 22 out of 60 reviews" "
Rating 6 - Okay. 3 out of 60 reviews" "
Rating 4 - Poor. 4 out of 60 reviews" "
Rating 2 - Terrible. 1 out of 60 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Anthony

Liked: Cleanliness

4/10 Poor

Octavia, wellington

Liked: Cleanliness
Disliked: Staff & service
Spacious but still disappointing
Arrived at hotel to unhelpful and dismissive receptionist, arrived in room to find no soap in shower, one fork and no other utensil in drawer, no coffee plunger, no dish cloth or tea towel, no microwave. Outside the Smoking area for all guests was very close to our windows and no chance of privacy from them during day unless curtains fully closed. Noise from upstairs rooms very noticeable.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely not recommended
Turned up and they had lost our booking, but finally got that sorted. Restaurant was serving food when we were checking in, but was suddenly closed by the time we came back downstairs and they couldn't even manage to rustle up a piece of fruit. Room was atrciously decorated, outdated, and tired. Shower was moldy. Found out later that the locals know not to stay here. Will definitely avoid it in the future

8/10 Good

Daz, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tidy spacious hotel room
Nice hotel right in the centre of all the great stuff Greytown has to offer.

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Comfortable
We had a one night stay at The White Swan Country Hotel. We booked last minute online through Hotels.com and were lucky enough to get accommodation. Check in was easy and efficient although the room allocated had been extended to the previous guests. This was not a problem though as we were given another room without delay. We were in Park 4 which was upstairs in the building behind the hotel. It was great - a big room with a deck and separate bathroom. There was no noise from the street but the neighbouring room left their bathroom fan on all night and we could hear this humming through the wall. The bed was very comfy and the room had all we needed. Had a very nice meal at the restaurant with great service. Our only minor complaint was the pillows were very thin and could do with replacing. Would definitely stay here again.

10/10 Excellent

Alan, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room
We had a Park Studio for one night. All very nice. Some confusion over breakfast on Saturday morning which should have been in the restaurant, but we then discovered should have been ordered the night before for delivery to the room, somewhat tricky as 6 of us were meeting up to eat. Not what was stated in the literature, and staff were indifferent to the issue. Ended up in a local cafe which was fine.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kyle, Toronto, On

Liked: Cleanliness, staff & service, room comfort
A nice stay with a great restaurant.
Hotel was pretty decent for the money. A long set of stairs to get to the room. The rooms were large and clean with fridge, kettle and food prep area. Close walking distance right on the strip in Grey Town. Restaurant was good food with good atmosphere. Plenty of parking.

8/10 Good

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Convenient and central. A welcoming touch was that on check in (about 6 pm) on a cool evening, the room lights had been switched on, the heater was going and the electric blankets were on.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Paula, Kapiti Coast

Disliked: Property conditions & facilities, room comfort
Disappointed Stay
Very disappointing, no service available through the week for dining room breakfast, rooms not contained in the hotel, stairs not advised and were steep and severe for 86 y.o. Forced to get a ground floor suite, which was cold the whole time, and increased in budget, you advertised a lesser rate being offered on your website, motel type rooms not contained within the hotel, very unhappy, staff were ok, but just didn't get it. Could not contact hotel direct for enquiries, overpriced for comfort received.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Excellent location and fantastic restaurant.
Hotel itself is great as was the restaurant, but the bed was terribly uncomfortable so not much sleep was had.

10/10 Excellent

Jenny, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old Hotel in quaint little town.
Lovely and relaxing. Well worth stopping overnight to check out this little town with great shops and eateries.

8/10 Good

Suzanne

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

4/10 Poor

roger, wellington

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall Tired, light bulbs not working in two units. on light made us nervous a sit was flickering friendly staff we may try else where next time

10/10 Excellent

Myra

Liked: Staff & service, property conditions & facilities
Facilities: Home away from home; Value: Affordable; Service: Courteous;

10/10 Excellent

Stuart, New Zealand - Wellington

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Outstanding; Value: Affordable; Service: Good; Cleanliness: Pristine; Generally a great place to stay in Greytown.

8/10 Good

Patrick, New Zealand - Queenstown

Liked: Staff & service, property conditions & facilities
Well situated in town centre.

8/10 Good

Lindsey, New Zealand - Nelson

Liked: Cleanliness, staff & service
Facilities: Basic, Everyday; Value: Over-priced, Could be better; Service: Friendly, Courteous; Cleanliness: One dirty mug ok otherwi; A motel type room out the back of a hotel, but no motel facilities, just tea and coffee things.

8/10 Good

Peter

Facilities: Everyday; Value: Acceptable price; Service: Polite;

10/10 Excellent

Sue, New Zealand - Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Outstanding; Value: Affordable; Service: Professional, Friendly; Cleanliness: Immaculate; The iN-house restaurant was good and very convenient.

10/10 Excellent

Rachel, New Zealand - Wellington

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Modern; Value: Affordable; Service: Friendly; Cleanliness: Spotless; Great restaurant attached

10/10 Excellent

Brett, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Randy, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Affordable; Service: Friendly, Courteous; Cleanliness: Lovely;