See all properties

Holiday Inn Express & Suites Jackson by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Jackson by IHG

Exterior
Free daily buffet breakfast
1 bedroom, premium bedding, down comforters, in-room safe
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
$107
includes taxes & fees
Sep 10 - Sep 11

Explore the area

View in a map
116 Hospitality Drive, Jackson, GA, 30233
  • High Falls State Park
  • Noah's Ark Rehabilitation Center
    ‪7 min drive‬
  • Tanger Outlets
    ‪8 min drive‬

Room options

View all photos for Room (Specialty)

Room (Specialty) | Bathroom amenities | Combined shower/tub, hydromassage showerhead, designer toiletries

Room (Specialty)

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communication)

1 bedroom, premium bedding, down comforters, in-room safe

Suite, 1 King Bed, Accessible (Communication)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, down comforters, in-room safe

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Accessible Tub)

1 bedroom, premium bedding, down comforters, in-room safe

Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, down comforters, in-room safe

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 800 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(20 reviews)
  • 600 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 1 King Bed, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, down comforters, in-room safe

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Accessible Tub)

1 bedroom, premium bedding, down comforters, in-room safe

Suite, Multiple Beds, Accessible (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

1 bedroom, premium bedding, down comforters, desk

Candlewood Suites Jackson by IHG

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 246 reviews
Candlewood Suites Jackson by IHG

About this property

Holiday Inn Express & Suites Jackson by IHG

Jackson hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and coffee/tea in a common area. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a seasonal outdoor pool, a business center, and a children's pool are onsite.
Holiday Inn Express & Suites Jackson by IHG offers 74 air-conditioned accommodations with MP3 docking stations and safes. These individually decorated and furnished accommodations have separate dining areas. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include shower/tub combinations with rainfall showerheads and hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Jackson hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
In addition to a seasonal outdoor pool, Holiday Inn Express & Suites Jackson by IHG provides a 24-hour fitness center and a children's pool. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. This business-friendly hotel also offers tour/ticket assistance, coffee/tea in a common area, and laundry facilities. Complimentary uncovered self parking is available on site. A total renovation of this property was completed in January 2020.

Holiday Inn Express & Suites Jackson by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM. A complimentary manager's reception is offered each day.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Pool toys
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Free pool cabanas
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Built in 2020
  • Renovated entire property - January 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Restaurant dining guides
  • Separate dining area
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 250 (exact amount varies) at check-out

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from June 01 to October 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday INN EXP Stes Jackson
Holiday Inn Express Suites Jackson
Holiday Inn Express Suites Jackson by IHG
Holiday Inn Express Suites Jackson an IHG Hotel
Holiday Inn Express & Suites Jackson by IHG Hotel
Holiday Inn Express & Suites Jackson by IHG Jackson
Holiday Inn Express & Suites Jackson by IHG Hotel Jackson

Holiday Inn Express & Suites Jackson by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 236 out of 347 reviews
Rating 8 - Good. 54 out of 347 reviews
Rating 6 - Okay. 22 out of 347 reviews
Rating 4 - Poor. 10 out of 347 reviews
Rating 2 - Terrible. 25 out of 347 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Emely

Stayed 4 nights in May 2025

8/10 Good

Rhetta

Stayed 1 night in May 2025

6/10 Okay

Jeff

Stayed 1 night in May 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is run very well.
Stayed 1 night in May 2025

10/10 Excellent

Johnie

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The free breakfast was good let’s just say it’s something I would pay for
Stayed 1 night in May 2025

10/10 Excellent

Vanesa, Tifton

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
Stayed 1 night in Apr 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice staff and super clean!
Stayed 1 night in May 2025

6/10 Okay

Carlos D. Delgado

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here two or three times every year but this time the conditions of the room (318) wasn’t the best. Cleaning was below average,specially the bathroom. In overall, this room needs a full renovation.
Stayed 3 nights in May 2025

10/10 Excellent

Jarae

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Apr 2025

10/10 Excellent

Wilson, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2025

2/10 Terrible

Tatrika

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Darla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and willing to help. Property was rifht off highway and close to gas for bext day travel
Stayed 1 night in Apr 2025

2/10 Terrible

Valarie, Thomaston

Stayed 3 nights in Mar 2025

10/10 Excellent

Kenton

Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Deluxe breakfast with diverse options was a welcome surprise! Everything about the stay was just right!
Stayed 2 nights in Apr 2025

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Victoire Kayempi

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very kind and helpful
Stayed 3 nights in Apr 2025

2/10 Terrible

Paul

Traveled with partner
Disliked: Staff & service
We booked a king bed month's in advance. Upon check in we had a double. When speaking with hotel staff we were told too bad.
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

A little Hairy

Hotel seemed nice, but I noticed there were crumbs or something in my bed where my feet were. It was 1:30 AM when we got there so I slept in it. The next morning I checked and it had not only crumbs, but what appeared to be pubic hair! So clearly it was not cleaned. Awesome!
Stayed 1 night in Mar 2025

10/10 Excellent

Laurenz, Southwest

8/10 Good

Jugo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just for one night as I was traveling… place was good
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stop off highway, before Atlanta. Ate downtown Jackson at a Mexican restaurant. The restaurant was very good!
Stayed 1 night in Mar 2025