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Holiday Inn Express & Suites Jackson, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Jackson, an IHG Hotel

Exterior
Exterior
Premium bedding, down comforters, in-room safe, individually decorated
Property entrance
Meeting facility

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
116 Hospitality Drive, Jackson, GA, 30233
  • Tanger Outlets
    9 min drive
  • Noah's Ark Rehabilitation Center
    9 min drive
  • High Falls State Park
    15 min drive

Room options

View all photos for Room (Specialty)

Premium bedding, down comforters, in-room safe, individually decorated

Room (Specialty)

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communication)

Premium bedding, down comforters, in-room safe, individually decorated

Suite, 1 King Bed, Accessible (Communication)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down comforters, in-room safe, individually decorated

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Accessible Tub)

Premium bedding, down comforters, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Premium bedding, down comforters, in-room safe, individually decorated

Suite, 2 Queen Beds

  • 800 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Premium bedding, down comforters, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, down comforters, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, individually decorated

Standard Room, 2 Queen Beds

  • 600 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

Premium bedding, down comforters, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible (Communication)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, down comforters, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, in-room safe, individually decorated

Standard Room, 1 King Bed

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, down comforters, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Accessible Tub)

Premium bedding, down comforters, in-room safe, individually decorated

Suite, Multiple Beds, Accessible (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Candlewood Suites Jackson, an IHG Hotel

Pool
Pet friendly
Parking included
Free WiFi
4.7 out of 5, Exceptional, (148)
The price is $101
per night
$121 total
includes taxes & fees
Dec 7 - Dec 8
Candlewood Suites Jackson, an IHG Hotel

About this property

Holiday Inn Express & Suites Jackson, an IHG Hotel

Jackson hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and coffee/tea in a common area. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a seasonal outdoor pool, a business center, and a children's pool are onsite.
Holiday Inn Express & Suites Jackson, an IHG Hotel offers 74 air-conditioned accommodations with MP3 docking stations and safes. These individually decorated and furnished accommodations have separate dining areas. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include shower/tub combinations with rainfall showerheads and hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Jackson hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
In addition to a seasonal outdoor pool, Holiday Inn Express & Suites Jackson, an IHG Hotel provides a 24-hour fitness center and a children's pool. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. This business-friendly hotel also offers tour/ticket assistance, coffee/tea in a common area, and laundry facilities. Complimentary uncovered self parking is available on site. A total renovation of this property was completed in January 2020.

Holiday Inn Express & Suites Jackson, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM. A complimentary manager's reception is offered each day.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Pool toys
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Free pool cabanas
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Restaurant dining guides
  • Separate dining area
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 250 (exact amount varies) at check-out

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from June 01 to October 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday INN EXP Stes Jackson
Holiday Inn Express Suites Jackson
Holiday Inn Express & Suites Jackson, an IHG Hotel Hotel
Holiday Inn Express & Suites Jackson, an IHG Hotel Jackson
Holiday Inn Express & Suites Jackson, an IHG Hotel Hotel Jackson

Holiday Inn Express & Suites Jackson, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 169 out of 248 reviews" "
Rating 8 - Good. 39 out of 248 reviews" "
Rating 6 - Okay. 12 out of 248 reviews" "
Rating 4 - Poor. 7 out of 248 reviews" "
Rating 2 - Terrible. 21 out of 248 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Toni

Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was exactly what you hope for when you book online. Quiet, clean, and comfortable beds.
Stayed 1 night in Jul 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a very nice place to stay. Of all the years of traveling and having to make a last minute decision to stop, this place was a breath of relief! The staff was so nice and super friendly. Laughed a minute with each of them from front desk to cleaning staff! So pleasant! Very clean! Thank you for a good stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Better than most breakfast.
Stayed 1 night in Jul 2024

8/10 Good

Marianne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean.
Stayed 3 nights in Jul 2024

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Kim

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Carla, Ruskin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, clean and quiet
Stayed 1 night in Jun 2024

10/10 Excellent

Liz, Las Vegas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stopped for a quick nights stay while on a road trip. Reasonable price, friendly staff and very clean. Breakfast was really good too.
Stayed 1 night in Jun 2024

10/10 Excellent

MICHELE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is closest to our son and his family. It's terrible getting out of the parking lot. You have to go right then go down and make a U-turn at the light to go left.
Stayed 4 nights in Jun 2024

10/10 Excellent

Kiri A.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Hotel
The hotel was very clean, the bed was comfortable, the breakfast had various options, and the hotel wasn't noisy. I'll stay again if in the area.
Stayed 2 nights in May 2024

10/10 Excellent

Clayton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating with a last-minute arrival.
Stayed 1 night in May 2024

2/10 Terrible

Russell

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overbooked
Got there late around midnight and went to the room they gave me. It was not cleaned and had all sheets removed from the bed. They were full so had to sit in the lobby for over an hour while she went and looked for an open room and called someone else in to help. Finally was told they didn’t have a room except for one the air didn’t work in. All other hotels appeared to be full as well so I didn’t have a choice but take it or sleep in the car. Room was so hot I had to prop the door to the hall open. For all my troubles they only gave me a bottle of water and candy bar for free I got while waiting. I didn’t expect a free room but thought they would have knocked some off for all the trouble. Lady was nice and I could tell she was doing her best. I assume she didn’t create the problem so i didn’t want to take things out on her but assumed management or whoever she called would have done something to make right.
Stayed 1 night in May 2024

10/10 Excellent

John

Stayed 1 night in May 2024

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Fun
No complaints, staff was very helpful and breakfast was excellent
Stayed 1 night in May 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Again
Very nice facility. Friendly staff. Would definitely stay there again
Stayed 3 nights in Apr 2024

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to, parking was plentiful. Room was clean, comfortable and had everything I need.
Stayed 2 nights in Apr 2024

10/10 Excellent

Alfonso

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

William

Stayed 1 night in Apr 2024