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Heron Live Hotel

5.0 star property

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Photo gallery for Heron Live Hotel

Sauna, hot tub, steam room, body treatments, aromatherapy, body scrubs
Theater show
Aerial view
Indoor pool, seasonal outdoor pool
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Hot Tub
  • Room service
  • Breakfast included
  • Gym

Explore the area

Map
Sienna 104, Grodek Nad Dunajcem, 33-318
  • Lake Rożnów
    ‪8 min walk‬
  • Sącz Ethnographic Park
    ‪20 min drive‬
  • Pieniny National Park
    ‪65 min drive‬

Room options

View all photos for Comfort Double Room (free spa access)

Comfort Double Room (free spa access) | Minibar, in-room safe, desk, soundproofing

Comfort Double Room (free spa access)

  • 226 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 1 Bedroom, Lake View (free spa access)

Apartment, 1 Bedroom, Lake View (free spa access) | Living area | Flat-screen TV

Apartment, 1 Bedroom, Lake View (free spa access)

  • 484 sq ft
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room, Lake View (Lux; free spa access)

Comfort Double Room, Lake View (Lux; free spa access) | Minibar, in-room safe, desk, soundproofing

Comfort Double Room, Lake View (Lux; free spa access)

  • 258 sq ft
  • Lake view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Double Room, Lake View (Plus; free spa access)

Comfort Double Room, Lake View (Plus; free spa access) | Minibar, in-room safe, desk, soundproofing

Comfort Double Room, Lake View (Plus; free spa access)

  • 258 sq ft
  • Lake view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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Exterior

Lemon Resort Spa

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  • Pool
  • Hot Tub
  • Breakfast included
4.6 out of 5, Wonderful, (50)
The price is $148
per night
$160 total
includes taxes & fees
Mar 9 - Mar 10
Lemon Resort Spa

About this property

Heron Live Hotel

5-star Grodek Nad Dunajcem hotel with marina
Along with 3 restaurants, this hotel has a marina and a full-service spa. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, an indoor pool, a nightclub, and a fitness center are onsite.
Heron Live Hotel offers 81 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Heron Live Hotel features a marina and an indoor pool. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers a seasonal outdoor pool, a nightclub, and a hot tub. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Heron Live Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Marina - This restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.
Sienna 104 - This restaurant serves lunch and dinner. Open daily.
Sky Bar - This restaurant specializes in Asian cuisine. Open select days.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Marina
  • Sienna 104
  • Sky Bar

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Nightclub
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Marina
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 200.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: PLN 390.00 per vehicle (one way)
  • Rollaway bed fee: PLN 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted

Property is also known as

Heron Live Hotel Grodek Nad Dunajcem
Heron Live Grodek Nad Dunajcem
Heron Live
Heron Live Hotel Hotel
Heron Live Hotel Grodek Nad Dunajcem
Heron Live Hotel Hotel Grodek Nad Dunajcem

Heron Live Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 40 out of 54 reviews
Rating 8 - Good. 12 out of 54 reviews
Rating 6 - Okay. 1 out of 54 reviews
Rating 4 - Poor. 1 out of 54 reviews
Rating 2 - Terrible. 0 out of 54 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Maddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff but slightly disappointing overall
Great service, nicely designed hotel, lovely pools. Food was very good, especially breakfast, which was epic. Very friendly and helpful staff who couldn't do enough for you. The real problem was the other guests, who did not make us feel at all welcome. The infinity pool was lovely but dominated by people taking selfies. Near enough to Krakow for a day trip but some of the restaurants and such like in the villages nearby were great fun and very friendly. The lake itself looks lovely from a distance but there was an algae bloom that made swimming unwise. Relaxing in the garden was frequently interrupted by motorboat and jetski noise, which was a shame.
Stayed 4 nights in Aug 2024

10/10 Excellent

Rainer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
For sure one of the best premises in Poland. Outstanding in any kind of service. Very helpful and professional staff. Amazing Pool and Spa Area. Good food in both restaurants with wonderful views to the Lake side. Spacy and quiet with lots of places to relax or to work. Nice rooms with all armenties. ONLY: its not appropriate to knock every door by 9 in the morning to ask for roomservice. This should be stopped.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jaroslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Menachem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall everything was great
Stayed 1 night in Mar 2024

10/10 Excellent

Piotr

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BArdzo dobre jedzenie i miła obsługa
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness is great but the beds are super small & narrow, impossible to get decent sleep for any adult but what’s worse is those mattresses are very hard, never had such firm mattress in a luxury highly priced hotel, gave us both backaches for the entire day But other then that the staff was very friendly, facilities are nice & clean
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveler

Stayed 4 nights in Oct 2020

10/10 Excellent

Rafal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most comfort you can get in the middle of nature
Weather was perfect, spa wonderful. Lovely atmosphere, we watched sunsets on the tarrace. Service excellent, one of the best hotels I stayed at.
View form the tarrace
Stayed 2 nights in Sep 2020

10/10 Excellent

Michal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful SPA hotel with a stunning lake view and an edgeless swimming pool. Restaurant Marina, steak and "dumplings" !!
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveler

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
loved it
Absolutely fabulous!
Stayed 1 night in Dec 2018

8/10 Good

Terence

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Let down by 3star service
Stayed 2 nights in Oct 2018

10/10 Excellent

Slavka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heron Hotel
Lovely hotel in picturesque setting. Great quality service. Good selection of restaurants in hotel, seasonal grill closed as we stayed end of season, but looked like would be great in summer
Stayed 1 night in Sep 2018

10/10 Excellent

Mei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a weekend away.
Lovely place. Very nice stay
Stayed 1 night in Jul 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Very nice hotel, service and location.
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jose Vicente

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy bueno
muy buen hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best hôtel in poland
Stayed 2 nights in Jul 2024

8/10 Good

Oktawian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Price-Performance questionable. Too little service included. Would still recommend but would be even better with small changes(Prices/service/amenities)
Stayed 2 nights in May 2024

6/10 Okay

Gulten

Stayed 1 night in Oct 2022

10/10 Excellent

krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022