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Bay Gardens Beach Resort and Spa

4.0 star property

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Photo gallery for Bay Gardens Beach Resort and Spa

Outdoor pool, pool umbrellas, sun loungers
Fountain
1 bedroom, premium bedding, in-room safe, desk
Deluxe Pool View King | Balcony
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • All inclusive
  • Hot Tub
  • Breakfast available
$223
includes taxes & fees
Nov 24 - Nov 25

Explore the area

View in a map
Reduit Beach Avenue, Rodney Bay, Gros Islet
  • Place, Splash Island Water Park Saint Lucia
    ‪1 min drive‬
  • Place, Reduit Beach
    ‪1 min drive‬
  • Place, Pigeon Island National Landmark
    ‪5 min drive‬
  • Airport, Vieux Fort (UVF-Hewanorra Intl.)

Room options

View all photos for Deluxe Garden View King

1 bedroom, premium bedding, in-room safe, desk

Deluxe Garden View King

8.2 out of 10
Very good
(13 reviews)
  • 532 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Pool View King

1 bedroom, premium bedding, in-room safe, desk

Deluxe Pool View King

8.0 out of 10
Very good
(2 reviews)
  • 532 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Beach Front King

1 bedroom, premium bedding, in-room safe, desk

Deluxe Beach Front King

10.0 out of 10
Exceptional
(1 review)
  • 532 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Pool View Suite King

1 bedroom, premium bedding, in-room safe, desk

One Bedroom Pool View Suite King

8.4 out of 10
Very good
(5 reviews)
  • 772 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Suite Pool View

1 bedroom, premium bedding, in-room safe, desk

Two Bedroom Suite Pool View

  • 1304 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for One Bedroom Beach Front Suite King

1 bedroom, premium bedding, in-room safe, desk

One Bedroom Beach Front Suite King

9.0 out of 10
Wonderful
(4 reviews)
  • 772 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Suite Beach Front

1 bedroom, premium bedding, in-room safe, desk

Two Bedroom Suite Beach Front

  • 1304 sq ft
  • 2 bedrooms
  • Beach view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Garden View Double

1 bedroom, premium bedding, in-room safe, desk

Deluxe Garden View Double

7.8 out of 10
Good
(6 reviews)
  • 532 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Pool View Double

1 bedroom, premium bedding, in-room safe, desk

Deluxe Pool View Double

7.2 out of 10
Good
(11 reviews)
  • 532 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Beach Front Double

1 bedroom, premium bedding, in-room safe, desk

Deluxe Beach Front Double

9.0 out of 10
Wonderful
(10 reviews)
  • 532 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Beach Front Suite Double

1 bedroom, premium bedding, in-room safe, desk

One Bedroom Beach Front Suite Double

  • 772 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for One Bedroom Pool View Suite Double

1 bedroom, premium bedding, in-room safe, desk

One Bedroom Pool View Suite Double

9.4 out of 10
Exceptional
(3 reviews)
  • 772 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Water´s Edge Villa 1

Water´s Edge Villa 1 | 1 bedroom, premium bedding, in-room safe, desk

Water´s Edge Villa 1

  • 4000 sq ft
  • 4 bedrooms
  • Marina view
  • Sleeps 12
  • 3 King Beds, 2 Double Beds and 1 Double Sofa Bed

View all photos for Water´s Edge Villa 2

Water´s Edge Villa 2 | 1 bedroom, premium bedding, in-room safe, desk

Water´s Edge Villa 2

  • 4000 sq ft
  • 4 bedrooms
  • Marina view
  • Sleeps 12
  • 2 King Beds, 2 Double Beds, 2 Twin Beds and 1 Double Sofa Bed

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About this property

Bay Gardens Beach Resort and Spa

4-star hotel in Rodney Bay
At Bay Gardens Beach Resort and Spa, catch some rays at the beach, pamper yourself at the full-service spa, or spend the day at a complimentary water park.
Bay Gardens Beach Resort and Spa offers 75 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Gros Islet hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a complimentary water park and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a mud bath and a hot tub. The spa is open daily.
Some rates at Bay Gardens Beach Resort and Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Bay Gardens Beach Resort and Spa like a complimentary water park and a children's club.

A complimentary manager's reception is offered on select days. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 beach bars, a poolside bar, and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. This Colonial hotel also offers an outdoor pool, a children's pool, and a hot tub. Onsite self parking is complimentary.

Bay Gardens Beach Resort and Spa is a smoke-free property.

A complimentary manager's reception is offered on select days.
Hi Tide Restaurant - This beachfront restaurant specializes in Caribbean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Bay Gardens Beach Resort and Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals and snacks included

Land activities

Spa facilities

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free beach shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: USD 36 for adults and USD 18 for children
  • 2 beach bars
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Hi Tide Restaurant

Things to do

  • Arcade/game room
  • Beach yoga
  • Boat tours
  • Children's club
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Library
  • Outdoor pool
  • Parasailing
  • Pilates classes
  • Playground
  • Rafting
  • Sailing
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • Water skiing
  • Waterslide
  • Windsurfing

Family friendly

  • Arcade/game room
  • Children's club
  • Children's pool
  • Free area shuttle
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (1,679 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • No elevator

More

  • 3 floors
  • Banquet hall
  • Built in 2007
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 6.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately USD 36 for adults and USD 18 for children
  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 90 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Bay Gardens
Bay Gardens Beach
Bay Gardens Beach Gros Islet
Bay Gardens Beach Resort
Bay Gardens Beach Resort Gros Islet
Bay Gardens Resort
Beach Gardens Resort
Gardens Beach
Gardens Beach Resort
Bay Gardens Beach Castries
Bay Gardens Beach Hotel Gros Islet
Bay Gardens Beach Resort St. Lucia/Gros Islet
Bay Gardens Beach Resort
Bay Gardens And Spa Gros Islet
Bay Gardens Beach Resort and Spa Hotel
Bay Gardens Beach Resort and Spa Gros Islet
Bay Gardens Beach Resort and Spa Hotel Gros Islet
Bay Gardens Beach Resort Spa (All inclusive Optional)

Reviews

Bay Gardens Beach Resort and Spa Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 489 out of 1001 reviews
Rating 8 - Good. 331 out of 1001 reviews
Rating 6 - Okay. 111 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness

A Little Goes a Long Way

It was easy to maneuver on the property. Access to the beach was quick and easy. I was disappointed in that my room was described as "Deluxe Garden View King". It was far from that. My view was men working on construction from 8 am to 8 pm. My television did not wotk and had to be switched out. I had issues with the safe. I had to call the front desk to ask for washcloths. Overall, I paid too much money for what I received.
Stayed 3 nights in Aug 2025

6/10 Okay

Cynthia

Stayed 2 nights in Aug 2025

6/10 Okay

Bridget, Sanford

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Female staff need to improve on being more approachable. Horrible customer service from the women who work there. Smile a little.
Stayed 2 nights in Aug 2025

4/10 Poor

R. Dutima

Disliked: Staff & service
Staff need more training, customer orientation and motivation. The resort itself is in need of maintenance - toilets don’t flush well, broken doors, unfinished or badly finished repairs, old, rocky steel frame beds, etc.
Stayed 7 nights in Aug 2025

4/10 Poor

Natalie

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The rooms were relatively clean. The beach was lovely. Some staff were helpful. There are a lot of facilities that are not functioning or removed. The garden view is a construction view.
Stayed 7 nights in Aug 2025

8/10 Good

Deanna

Traveled with family
Liked: Cleanliness
The hotel had good location but there were issues relating to the hotel. There is currently construction work on the site of the hotel which was very disturbing. Upgrade was given after complaining about the disturbance. The hotel had issues with water where there was no water on site for several hours in the morning. The menu was set with the same food except for one day a week, which was not a positive thing. Breakfast was alot better. Staff were friendly and tried to be accommodating on issues after complaining that the cleaning staff had taken items from our room.
Stayed 10 nights in Jun 2025

10/10 Excellent

Keron

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very understanding and caring. Wity our family and ypung kids they were treated with care
Beautiful view from our room
Stayed 4 nights in Aug 2025

2/10 Terrible

earl

Stayed 6 nights in Aug 2025

10/10 Excellent

MILAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for family
Stayed 5 nights in Aug 2025

8/10 Good

Niam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach by Bay Gardens was excellent for kids to play. The obstacle course was excellent for the whole family. Overall ideal place to take the entire family including babies
Stayed 4 nights in Aug 2025

8/10 Good

Aneska

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Resort is well rounded. Great for a quick weekend get away Customer service in consistent though.
Stayed 4 nights in Aug 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Property conditions & facilities

Mediocre and over priced

We stayed here for the night after staying at Bay Gardens Inn. The room was nice but sink was broken,TV didn't work view said garden but it was of a construction site. Would not spend the money on this hotel. It is not in great condition and you don't even get the mediocre breakfast included. I would stay at the inn and just use the pool and beach at the resort. Didn't even recognize the vip status and had ask them about the discount.
Stayed 1 night in Jul 2025

10/10 Excellent

Manan

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience
Stayed 5 nights in Jun 2025

10/10 Excellent

Manan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience
Stayed 7 nights in Jun 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

6/10 Okay

Verified traveler

The food choices needs improvement, and the check-in experience can be vsstky improved so that all guest are able to settle into their rooms by 4 PM or before.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sofia

Traveled with family and small children, Traveled with family
Liked: Amenities
We stayed 7 days with our 3 children. The accommodations were above what we expected. All of the staff we encountered were wonderful and patient with us. Savannah in the dinning area was exceptional and always brought so much joy to us. The grounds were always kept tidy and clean of debris. The food was so good we overate every single meal. 10 out of 20. Would recommend.
Stayed 5 nights in Jul 2025

10/10 Excellent

Kylie

Traveled with partner
Liked: Cleanliness, staff & service
We enjoyed our stay at this resort. It was our first time at St. Lucia and we felt very welcomed. Everyone was kind. The resort itself was a bit smaller and in average condition, a bit on the older side; however, the beach view and sunsets make up for it. The "Hi-Tide Restaurant" was great! We had a large selection of food and drinks to choose from. Staff was friendly, specifically Savaennah. The resort also offered live entertainment, which complemented the dining experience. Would definitely recommend for a more lowkey vacation. Thank you Bay Gardens!
Stayed 5 nights in Jul 2025

10/10 Excellent

Jason

Stayed 3 nights in Jul 2025

6/10 Okay

Garcel

Traveled with partner
Liked: Cleanliness, property conditions & facilities
While the staff at the property were friendly and attentive, our overall experience was affected by poor communication with management, which caused several setbacks. The food was disappointing often too salty, bland, or served cold which led us to dine off-property at times. Although breakfast was the highlight of the meals, the overall menu was limited, repetitive, and many items were unavailable. Unfortunately, the dining experience did not meet our expectations.We reported that the air conditioning in our room wasn’t working properly, and it took three days and a second complaint for the issue to be addressed. Additionally, despite informing the hotel of our early arrival, we were made to wait over five hours for our room, even after a long and exhausting flight. After raising concerns, we were given an upgrade, but it did little to make up for the inconvenience.
Stayed 5 nights in Jul 2025

10/10 Excellent

George

Stayed 7 nights in Jun 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Room comfort

A Hotel Trying to Parade As a High-End Resort

The Bay Gardens was an adequate stay for us. Nothing extraordinary. It was a 3 star hotel trying to pass off as a 4 star resort in our opinion. We were disappointed that Bay Gardens and the rooms did not match our expectations with the posted pictures. The rooms were clean and all. Nothing wrong there. But the bathroom had a musty smell all the time which we didn't enjoy. And the bedroom would get so hot and humid. And being next to the bathroom, when the AC works, that musty smell would get into the bedroom. It's just not a high-end resort as they try to project. And we think it was over-priced for the quality. We will not return to this resort again, not in the condition it is in. They are building some new extensions to the place. Maybe those will be better.
Stayed 4 nights in Jun 2025

10/10 Excellent

Patricia

Stayed 5 nights in Jun 2025

8/10 Good

Mohit, seaford

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was nice and clean and was in close proximity to the beach and pool.
Stayed 5 nights in Jun 2025

10/10 Excellent

Alita

Stayed 2 nights in Jun 2025