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Bay Gardens Hotel

3.0 star property

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Photo gallery for Bay Gardens Hotel

Water park
Property video
Front of property
Superior Room King | View from room
Interior entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
$160
includes taxes & fees
Jan 5 - Jan 6

Explore the area

View in a map
Rodney Bay Village, Gros Islet
  • Place, Baywalk Shopping Mall
    ‪3 min walk‬
  • Place, Reduit Beach
    ‪15 min walk‬
  • Place, Rodney Bay Marina
    ‪15 min walk‬
  • Airport, Vieux Fort (UVF-Hewanorra Intl.)

Room options

View all photos for One Bedroom Croton Suite

Minibar, in-room safe, blackout drapes, iron/ironing board

One Bedroom Croton Suite

8.0 out of 10
Very good
(3 reviews)
  • 672 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Croton Suite

Minibar, in-room safe, blackout drapes, iron/ironing board

Two Bedroom Croton Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 75 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room Double

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room Double

  • 236 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room King

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Room King

8.0 out of 10
Very good
(5 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Croton Standard King

Minibar, in-room safe, blackout drapes, iron/ironing board

Croton Standard King

  • 144 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Croton Superior Double

Croton Superior Double | Minibar, in-room safe, blackout drapes, iron/ironing board

Croton Superior Double

7.6 out of 10
Good
(17 reviews)
  • 364 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Executive Suite

Jr. Executive Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Jr. Executive Suite

8.0 out of 10
Very good
(9 reviews)
  • 392 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room King

Standard Room King | Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room King

7.8 out of 10
Good
(22 reviews)
  • 242 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room Double

Superior Room Double | Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Room Double

8.6 out of 10
Excellent
(12 reviews)
  • 364 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Bay Gardens Hotel

3-star hotel in Rodney Bay
Jump on Bay Gardens Hotel's free shuttle to the beach or relax by one of the hotel's 3 outdoor swimming pools.
Bay Gardens Hotel offers 87 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Premium cable television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Some rates at Bay Gardens Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. After a day at the beach, cool off in one of the 3 outdoor swimming pools at Bay Gardens Hotel and enjoy amenities like a 24-hour fitness center.

Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. Complimentary self parking is available on site.

Bay Gardens Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.
Spices - This poolside restaurant specializes in Caribbean cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Bay Gardens Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and Ă  la carte meals, snacks, and beverages included
Room service during certain hours
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Pilates
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free beach shuttle
  • Free theme park shuttle
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Spices

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Library

Family friendly

  • 3 outdoor pools
  • Free area shuttle
  • Free theme park shuttle
  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,153 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 5 buildings
  • Banquet hall
  • Built in 1995
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.00 per person, per night for adults; USD 1.5 per night for guests aged 12-17 years old.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Bay Gardens
Bay Gardens Gros Islet
Bay Gardens Hotel
Bay Gardens Hotel Gros Islet
Bay Gardens Castries
Hotel Bay Gardens
Bay Gardens Hotel St. Lucia/Gros Islet

Bay Gardens Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 415 out of 1010 reviews
Rating 8 - Good. 343 out of 1010 reviews
Rating 6 - Okay. 144 out of 1010 reviews
Rating 4 - Poor. 63 out of 1010 reviews
Rating 2 - Terrible. 45 out of 1010 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Nazreen

Stayed 6 nights in Sep 2025

8/10 Good

Veronica

Traveled with partner
Liked: Cleanliness, staff & service
We had a very relaxed stay and the staff were helpful and attentive, especially Lashawn. The only thing I did not like was that the pool was closed for our entire stay. We only had small pockets of time when we were not busy, so taking the free shuttle to the resort was impractical as it ran once an hour. Everything else was good quality for the price we paid. Thanks again to all the staff.
Stayed 6 nights in Sep 2025

10/10 Excellent

Erik

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience overall. I was in town for the annual Red Tie Gala for the Botham Jean Foundation and this was one of two hotel options. The other was Bay Gardens' resort hotel which is about .75 miles away but on the beach. The Bay Gardens Hotel is lower-priced than the resort, but the staff runs an hourly shuttle to the resort if you want to go to the beach. The advantage of the hotel over the resort is that you're close to shopping with a large grocery store, a KFC and more dining options. My only complaint was that the shower was a "freeze or boil" type situation. It was hard to get the temperature just right. Great service, friendly staff and wonderful breakfast station with an omelet bar.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rohan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was nice and clean the staff was very friendly. I have to mention one staff member who was exceptionally great at her job (Ebony). The service she provided was top-tier!! would recommend this hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ghineil

Stayed 5 nights in Sep 2025

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great hotel for the family vacation or a weekend getaway.
Stayed 3 nights in Sep 2025

10/10 Excellent

RISHI

Liked: Cleanliness, staff & service, property conditions & facilities
Plase pay some attention to the mosquitoes in the Croton Suites.
Stayed 5 nights in Sep 2025

10/10 Excellent

Nigel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms was clean, close to shopping and activities.
Stayed 3 nights in Sep 2025

10/10 Excellent

Maguy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good week end at Bay Garden.
Stayed 1 night in Sep 2025

10/10 Excellent

Prabhjot

Stayed 2 nights in Sep 2025

10/10 Excellent

SABINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Marcus

Liked: Cleanliness, staff & service
Overall scenery is good
Stayed 1 night in Sep 2025

10/10 Excellent

Howard

Stayed 1 night in Aug 2025

2/10 Terrible

JOAN

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos shown of this hotel are not it. They use another hotels photos to sell rooms. I do not recommend.
Stayed 4 nights in Aug 2025

8/10 Good

Cherika

Stayed 5 nights in Aug 2025

10/10 Excellent

Marcia Angela, Boynton Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice, spoke to me like I was family. Room was lovely, I had a great time. Thank you,
Stayed 7 nights in Aug 2025

4/10 Poor

Robertha

Traveled with family
Needs better maintenance, acs needs servicing and staff needs better training
Stayed 1 night in Aug 2025

10/10 Excellent

NOELA

Liked: Cleanliness, staff & service, property conditions & facilities
Needs some updates
Stayed 7 nights in Aug 2025

10/10 Excellent

Frances

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, well and thoughtfully maintained, excellent location….walking distance to everything you need for a great vacation!!
Stayed 3 nights in Aug 2025

8/10 Good

Dhirendranath

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located near shopping area and near the main road so access is good. Shuttle to beach and other properties are available. Only negative was there was no table or workstation in room for working
Stayed 5 nights in Aug 2025

8/10 Good

PAMELA, Princes Town

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, tasty food and in variety. In close proximity to other eating places and shopping places. Easy access to the resort via free shuttle service.
Stayed 4 nights in Aug 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the hotel was located in a great spot with easy access (walking distance) to the beach, restaurants, supermarkets, shopping and nightlife! Happy to have been in paradise!!!
Stayed 7 nights in Aug 2025

10/10 Excellent

Li

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious, a convenient location.
Stayed 1 night in Jul 2025

8/10 Good

Gaynelle Rosetta

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Clean, affordable, quiet
Stayed 3 nights in Aug 2025

10/10 Excellent

BERNICE YVETTE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to shopping and other out door activities areas.
Stayed 5 nights in Aug 2025