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Bay Gardens Hotel

3.0 star property

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Photo gallery for Bay Gardens Hotel

Water park
3 outdoor pools, sun loungers
Standard Room King | View from room
In-room dining
Superior Room King | View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • All inclusive
  • Bar
  • Room service
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
Rodney Bay Village, Gros Islet
  • Baywalk Shopping Mall
    ‪4 min walk‬
  • Reduit Beach
    ‪16 min walk‬
  • Rodney Bay Marina
    ‪16 min walk‬
  • Castries (SLU-George F. L. Charles)
    ‪26 min drive‬

Room options

View all photos for Superior Room King

Premium bedding, minibar, in-room safe, blackout drapes

Superior Room King

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room King

Standard Room King | Premium bedding, minibar, in-room safe, blackout drapes

Standard Room King

  • 242 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room Double

Superior Room Double | Premium bedding, minibar, in-room safe, blackout drapes

Superior Room Double

  • 364 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Bedroom Croton Suite

Premium bedding, minibar, in-room safe, blackout drapes

Two Bedroom Croton Suite

  • 75 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for One Bedroom Croton Suite

Premium bedding, minibar, in-room safe, blackout drapes

One Bedroom Croton Suite

  • 672 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room Double

Premium bedding, minibar, in-room safe, blackout drapes

Standard Room Double

  • 236 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Executive Suite

Jr. Executive Suite | Premium bedding, minibar, in-room safe, blackout drapes

Jr. Executive Suite

  • 392 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Croton Superior Double

Croton Superior Double | Premium bedding, minibar, in-room safe, blackout drapes

Croton Superior Double

  • 364 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Croton Standard King

Premium bedding, minibar, in-room safe, blackout drapes

Croton Standard King

  • 144 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Bay Gardens Hotel

3-star Gros Islet hotel close to Reduit Beach
Jump on Bay Gardens Hotel's free shuttle to the beach or relax by one of the hotel's 3 outdoor swimming pools.
Bay Gardens Hotel offers 87 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. Premium cable television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Some rates at Bay Gardens Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. After a day at the beach, cool off in one of the 3 outdoor swimming pools at Bay Gardens Hotel and enjoy amenities like a 24-hour fitness center.

Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. Complimentary self parking is available on site.

Bay Gardens Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.
Spices - This poolside restaurant specializes in Caribbean cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Bay Gardens Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Pilates
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free beach shuttle
  • Free theme park shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Spices

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Library

Family friendly

  • 3 outdoor pools
  • Free area shuttle
  • Free theme park shuttle
  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,153 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 5 buildings
  • Banquet hall
  • Built in 1995
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 6.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Bay Gardens
Bay Gardens Gros Islet
Bay Gardens Hotel
Bay Gardens Hotel Gros Islet
Bay Gardens Castries
Hotel Bay Gardens
Bay Gardens Hotel St. Lucia/Gros Islet

Bay Gardens Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 415 out of 1001 reviews
Rating 8 - Good. 371 out of 1001 reviews
Rating 6 - Okay. 120 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Vern

10/10 Excellent

MR JAGJIT SINGH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Time Friendly People Staff Helpful at the Hotel
Stayed 1 night in Nov 2024

8/10 Good

Francica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to talk about
Stayed 5 nights in Oct 2024

4/10 Poor

Theresa

Disliked: Cleanliness
Thr breakfast was not good
Stayed 12 nights in Oct 2024

10/10 Excellent

Chester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Sep 2024

8/10 Good

ATHENA

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at a Boutique hotel.
Stayed 1 night in Oct 2024

8/10 Good

Hick

Business traveler
Stayed 2 nights in Oct 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Kieyana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Prisca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made the place feel like home
Stayed 2 nights in Oct 2024

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice.
Stayed 4 nights in Oct 2024

10/10 Excellent

sean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is close to shopping areas the staff is friendly the rooms are clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ternisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrivinb the staff was warm and friendly. The room was lovely, clean and comfortable. The food was exceptional great. The property was close to many restaurants and bars. This is my second visit and definitely not my last.
Stayed 4 nights in Sep 2024

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Sep 2024

6/10 Okay

Rovin

Stayed 2 nights in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet comfortable great staff great food Awesome pools
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Stayed 3 nights in Sep 2024

8/10 Good

Nadia

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great except for one front desk clerk Daniel who almost ruined my entire trip. Luckily the rest of the staff were amazing. Terry the bartender is the absolute best 👌
Stayed 4 nights in Sep 2024

6/10 Okay

Natasha

Business traveler
It was average
Stayed 4 nights in Sep 2024

2/10 Terrible

Glenn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It’s very noisy
Stayed 3 nights in Sep 2024

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and quiet. The menu could be more varied, e.g. there was no green banana and saltfish
Stayed 7 nights in Sep 2024

10/10 Excellent

Debbie Ann Stacy Bailey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well kept the rooms was nice and fully furnished.
Stayed 5 nights in Sep 2024

10/10 Excellent

MA. SHAREEFA JOY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are nice, accommodating. Croton suites reasonable but a little walk to the lobby and restaurant area.
Stayed 6 nights in Sep 2024

8/10 Good

Tiffany Aleisha

Liked: Cleanliness, staff & service, property conditions & facilities
It was okay. I’d like to recommend an event manager to plan events for guests.
Stayed 3 nights in Sep 2024

8/10 Good

Jecoliah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice space, always buzzing with activity.
Stayed 3 nights in Sep 2024