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Mystique St Lucia by Royalton

4.0 star property

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Photo gallery for Mystique St Lucia by Royalton

Front of property
Aerial view
Presidential Suite | View from room
Outdoor wedding area
On the beach, white sand, sun loungers, beach umbrellas

Reviews

7.6 out of 10
Good

Popular amenities

  • All inclusive
  • Bar
  • 24/7 front desk
  • Room service
  • Pool
  • Breakfast available

Explore the area

Map
Reduit Beach, Gros Islet
  • Reduit Beach
    ‪2 min walk‬
  • Splash Island Water Park Saint Lucia
    ‪3 min walk‬
  • Baywalk Shopping Mall
    ‪8 min walk‬
  • Castries (SLU-George F. L. Charles)
    ‪20 min drive‬

Room options

View all photos for Deluxe Junior Suite Ocean View

Minibar, in-room safe, desk, blackout drapes

Deluxe Junior Suite Ocean View

  • 560 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Junior Suite

Minibar, in-room safe, desk, blackout drapes

Deluxe Junior Suite

  • 560 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Junior Suite Ocean Front

Deluxe Junior Suite Ocean Front | Minibar, in-room safe, desk, blackout drapes

Deluxe Junior Suite Ocean Front

  • 560 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Presidential Suite

Minibar, in-room safe, desk, blackout drapes

Presidential Suite

  • 1367 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Junior Suite

Minibar, in-room safe, desk, blackout drapes

Premium Junior Suite

  • 743 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
4.1 out of 5, Very Good, (941)
The price is $677
per night
$677 total
includes taxes & fees
Feb 24 - Feb 25
Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

About this property

Mystique St Lucia by Royalton

4-star Gros Islet resort steps from Reduit Beach
Catch some rays at the beach or spend the day relaxing at Mystique St Lucia by Royalton's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
Mystique St Lucia by Royalton offers 95 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers.

This Gros Islet resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the resort include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Some rates at Mystique St Lucia by Royalton are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Mystique St Lucia by Royalton like an outdoor pool and a fitness center.

Dining is available at one of the resort's 3 restaurants. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary. This beach resort also offers a steam room and a garden. Complimentary self parking is available on site.

Mystique St Lucia by Royalton has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
L'Epicure Restaurant - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Mahi's Beach Restaurant - This beachfront seafood restaurant specializes in seafood and serves lunch only. Open daily.
The Mistral - Onsite cocktail bar. Open daily.
Le Mirage - This bar is located by the pool. Happy hour is offered. Open daily.
Chic - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Mystique St Lucia by Royalton are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 25 for adults and USD 15 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Chic
  • L'Epicure Restaurant
  • Le Mirage
  • Mahi's Beach Restaurant
  • The Mistral

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 15 for children
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The use of drones is not permitted at this property.

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Royal Rex Resorts
Royal Rex Resorts Gros Islet
Royal Rex Resorts Hotel
Royal Rex Resorts Hotel Gros Islet
Royal By Rex Hotel Castries
Royal By Rex Resorts St. Lucia/Gros Islet
Royal St Lucian
Mystique Royal St. Lucia Resort Gros Islet
Mystique Royal St. Lucia Gros Islet
Mystique Royal St Lucia Gros
Mystique Royal St. Lucia
Mystique Royal St. Lucia Resort Spa
Mystique St Lucia by Royalton Resort
Mystique St Lucia by Royalton Gros Islet
Mystique St Lucia by Royalton Resort Gros Islet

Mystique St Lucia by Royalton Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 197 out of 514 reviews
Rating 8 - Good. 148 out of 514 reviews
Rating 6 - Okay. 79 out of 514 reviews
Rating 4 - Poor. 39 out of 514 reviews
Rating 2 - Terrible. 51 out of 514 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Gloria

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Mystic by Royalton in St. Lucia was extremely disappointing. The resort is below standards, has recently been bought out by Royalton and will be shutting down for demolishing starting August. Old and broken fixtures throughout, indicating a severe lack of maintenance. Walls were moldy and demonstrated water damage. The resort was filthy. The customer service was poor, with unprofessional staff who did not seem to care about guest satisfaction. The food was disgusting and barely edible, far from what you would expect at a resort, overall experience very unpleasant. I would not recommend this resort to anyone seeking a comfortable and enjoyable stay. Rating -0
Stayed 6 nights in Jul 2024

4/10 Poor

Zenobria

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Property closing down in a week. Conditions were poor. The price I paid is extremely ridiculous for what I received. I want a partial refund
Stayed 5 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my second stay at Mystique. This time I spent more days. At the main restaurant I requested a sprite during lunch, i watched the waitress pass me over & over. I left the restaurant and didn’t receive the drink. I would understand if the restaurant was busy but it wasn’t for her to not serve. The phone lines were down from check in to check out. Thank God I had mins on my cell phone I had to call front desk to request towels that house keeping missed.
Stayed 6 nights in Jul 2024

10/10 Excellent

Frantzlodmahere

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and welcoming staff
Stayed 5 nights in Jul 2024

6/10 Okay

De-anne

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was really nice and spacious which I truly enjoyed. The hotel overall could use some TLC to upgrade the facilities like the public bathrooms. The food also left a lot to be desired especially for the price that was charged. The staff was very friendly and welcoming but that would not be enough to get me to stay there again.
Stayed 4 nights in Jun 2024

2/10 Terrible

Ashish

Disliked: Cleanliness, staff & service, property conditions & facilities
There was no maintainence in the property and the property staff were unprofessional
Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cockroaches in the room. Food is so-so. No AC near the bed. Anyway it’s closing in July.
Stayed 7 nights in May 2024

10/10 Excellent

Shadae Lashonda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deff need transport it’s a hour and a half from airport
Stayed 3 nights in Apr 2024

10/10 Excellent

Chandra Kant

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 5 nights in Apr 2024

2/10 Terrible

Roula

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
THE STAFF AT RECEPTION ARE RUDE AND UNACCOMMODATING. IT TOOK ME 4 HOURS TO CHECK IN AND THEY CHARGED UNREASONABLE AMOUNT TO ADD ON A GUEST AND THEY SAID THAT IT WAS NOT ALL INCLUSIVE PACKAGE WHICH IS WHAT I THOUGHT I HAD PAID FOR! THE ROOM IS RUN DOWN AND THEY PLAN TO DEMOLISH THE PROPERTY IN 4 MONTHS. THE ROOM’S GLASS DOOR TO THE BALCONY DID NOT LOCK AND THEY NEVER FIXED IT! THE BEACH WAS NICE BUT THE WATER WAS NOT CLEAR! THEY NEED NEW FRONT DESK STAFF AND MANAGEMENT! THEIR LACK IF CARE AND CONCERN WAS TERRIBLE. FRONT DESK STAFF: GRETA/JULIA. ELIJAH SEEMED TO CARE BUT WAS POWERLESS TO DO ANYTHING AND DISAPPEARED FOR LONG PERIODS OF TIME!
Stayed 3 nights in Mar 2024

6/10 Okay

Marla K.

Disliked: Property conditions & facilities
Stayed 7 nights in Mar 2024

6/10 Okay

Kenneth

Liked: Cleanliness
It does have a very nice beach.
Stayed 6 nights in Mar 2024

10/10 Excellent

Cerasela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a beautiful beach and the grounds are immaculate. We had a great stay!
Stayed 9 nights in Mar 2024

4/10 Poor

Zachery Christopher, Cobourg

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach is beautiful but the hotel is a dump with terrible food and no entertainment. Thankfully it is being torn down in a few months.
Stayed 7 nights in Mar 2024

4/10 Poor

Mario

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was the catfish of all hotel stays. If you are looking for the resort in the pictures, you won’t find it at this hotel. The rooms are from the 1920’s- completed with a clean line of mold on their shower curtains. Not to mention the toilet we had to keep fixing to make the water stop running. They have 1 restaurant at night that is only open 4 nights a week. The buffet is subpar. Mahi’s is a tiny shack open for lunch and was the only decent food. The staff was friendly. We tried to leave after night one but there were no openings at the 5 other resorts we attempted to book. Completely disappointed in the product we were sold vs what we actually got- not to mention for the money we paid.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

2/10 Terrible

Dmytro

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away Old property with untrained personal One restaurant with limited selection, Flies at buffet. Worst all inclusive hotel I ever booked
Stayed 1 night in Feb 2024

2/10 Terrible

Blinera

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

2/10 Terrible

Dmytro

Traveled with family
We pay premium for this vacation Do not treat this hotel as all inclusive hotel Third class hotel with untrained and unwilling to work personal. Flies at buffet area, one restaurant that you need to book every day for dinner with limited selection Every day was something wrong: when we arrived bell boy bring us to dirty room that takes them another hour to clean up, another day they just skip cleaning our room an we get new towels only at 7 pm No premium drinks, only cheap local staff. If you really want not to ruin your vacation stay away from this place
Stayed 6 nights in Feb 2024

2/10 Terrible

Noah

Disliked: Property conditions & facilities
Stayed 7 nights in Feb 2024

2/10 Terrible

Mel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Do not recommend
My husband and I just returned from an 8 night stay and wanted to leave on day 2. The positive… the staff was wonderful and so helpful, we can’t say enough about the people. The beach was beautiful and is where we spent a majority of our time. Get up early to ensure you get an umbrella - it’s worth it! The negative….the resort was falling apart. We had water dripping from the ceiling (we were on the first floor), no hot water on night 2 and no cold water on night 8. We had to move rooms as did a few of the other guests we happened to meet. Some rooms are more updated than others. The food was absolutely horrible and they never changed the menu. We gave up on the all inclusive and went off the property for every meal. I would not recommend this place for anyone who feels like good food and quality wine are a key aspect of a good vacation.
Stayed 8 nights in Feb 2024

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service
Beautiful beach, good buffet, excellent balcony on ocean front, rooms need a little sprucing up, no TV in bedroom
Stayed 5 nights in Feb 2024

10/10 Excellent

Elsa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and well kept. Loved the pool and swim up bar.
Stayed 6 nights in Jan 2024

2/10 Terrible

Trevor

Stayed 3 nights in Feb 2024

8/10 Good

Bree

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great resort. The food and drinks were great! Only complaint is the resort lost all water on the last day and no one could shower or flush toilets.
Stayed 4 nights in Jan 2024