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Stephanie's Apartments Ltd

3.0 star property

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Beach nearby, white sand, sun loungers, 2 beach bars
Microwave, coffee/tea maker, electric kettle
220 | Individually furnished, laptop workspace, blackout drapes

Reviews

5.0 out of 10

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Massade, Gros Islet
  • Rodney Bay Marina
    ‪7 min walk‬
  • Splash Island Water Park Saint Lucia
    ‪5 min drive‬
  • Reduit Beach
    ‪11 min drive‬
  • Vieux Fort (UVF-Hewanorra Intl.)
    ‪97 min drive‬

Room options

Signature Double Room

  • Hill view
  • Sleeps 4
  • 2 Double Beds

Standard Double Room

  • Hill view
  • Sleeps 4
  • 2 Double Beds

Superior Double Room Single Use

  • Harbor view
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • Harbor view
  • Sleeps 4
  • 2 Double Beds

Superior Double Room

  • Hill view
  • Sleeps 2
  • 1 Double Bed

Superior Double Room, 1 Bedroom, Kitchen, Hill View

  • Hill view
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • Harbor view
  • Sleeps 4
  • 2 Double Beds

Superior Double Room

  • Hill view
  • Sleeps 6
  • 2 Double Beds OR 1 Twin Bunk Bed

Superior Room

  • Hill view
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • Hill view
  • Sleeps 2
  • 1 Double Bed

Superior Double Room, Harbor View, Corner

  • Marina view
  • Sleeps 4
  • 2 Double Beds

Superior Double Room, 1 Bedroom

  • Hill view
  • Sleeps 6
  • 2 Double Beds OR 1 Twin Bunk Bed

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About this property

Stephanie's Apartments Ltd

3-star Gros Islet hotel with 2 beach bars
This hotel features 2 beach bars, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available once per stay.
Stephanie's Apartments Ltd offers 34 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. Each accommodation is individually furnished. 32-inch Smart televisions come with Netflix.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided once per stay.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a coffee shop/cafe and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 beach bars and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This beach hotel also offers a terrace, tour/ticket assistance, and coffee/tea in a common area. Onsite parking is available (surcharge).

Stephanie's Apartments Ltd has designated areas for smoking.

Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (USD 1 per stay; includes in/out privileges)

Food and drink

  • 2 beach bars
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (once per stay)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Direct access to the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges USD 10 for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 10 and younger are not allowed at this property; All guests older than 10 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 6.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 100 per person (one-way)
  • Self parking fee: USD 1 per stay (in/out privileges)
  • Credit card charges are subject to a surcharge of USD 10

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Children 10 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Stephanie's Hotel Gros Islet
Stephanie's Hotel
Stephanie's Gros Islet
Stephanies Hotel Gros Islet
Stephanie's Hotel St. Lucia/Gros Islet
Stephanie's Hotel
Stephanie's Apartments Ltd Hotel
Stephanie's Apartments Ltd Gros Islet
Stephanie's Apartments Ltd Hotel Gros Islet

Stephanie's Apartments Ltd Reviews

Reviews

5.0
Rating 10 - Excellent. 3 out of 33 reviews
Rating 8 - Good. 5 out of 33 reviews
Rating 6 - Okay. 7 out of 33 reviews
Rating 4 - Poor. 7 out of 33 reviews
Rating 2 - Terrible. 11 out of 33 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Gerard, Queens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is near to transportation. close to the cricket Ground and the street party and located in a quiet area
Stayed 3 nights in Nov 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. My daughter and i spent 4 nights at the property. We were there for the Goodwill games at the Rodney Bay Aquatic Centre so the location was very convenient and access to transportation easy. The property was very clean & the staff friendly and helpful. For a short stay i would definitely recommend Stephanie Apartments.
Stayed 4 nights in Aug 2024

2/10 Terrible

Deepak

Disliked: Cleanliness, amenities, property conditions & facilities
Not good
Stayed 3 nights in Jun 2024

6/10 Okay

Sujan

Traveled with group
Disliked: Property conditions & facilities
Didn’t like anything
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was friendly. I was unable to charge my phone because the outlet was not working. Reported the issue and nothing was done. The door was difficult to open. Ironing board falling apart. Had to iron on the bed. Bathroom was dusty. Clothes hangers were not in good condition. Shower is really small. Only got 2 small bars of facial soap. Thankfully I brought my own. Overall I felt like I wasted my money. Definitely not gonna stay there a second time.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Stayed 10 nights in Feb 2019

10/10 Excellent

Bharat, Enfield UK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff especially Alwin Very courteous and professional service at reception counter very close to rodney bay
Stayed 9 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
It has easy access to where you are going. It is surrounded by a fire station, police station and the health centre. Additionally the property is pretty safe.
Stayed 3 nights in Oct 2018

8/10 Good

William

Liked: Cleanliness, room comfort
Really Basic
A very basic hotel but close to the marina and boatyard. No services and the restaurant was closed. It was clean and no bugs with good AC and TV. Internet was intermittent. Suited my time working to get my boat ready to launch
Stayed 5 nights in Jan 2018

2/10 Terrible

jet setter, uk

Disliked: Staff & service, property conditions & facilities, room comfort
Not exactly a hotel
We were very disappointed this was more like a back packers stop off than a hotel, with the exception of one member of staff, the staff were generally non responsive and laid back and not forth coming with information either because they didn't know or were not interested as we got different responses from different staff. Bedding and towels were stained and tatty. The room was full of ants and there was no door handle on the inside of the door making it difficult to lock from the inside. The fridge provided in the room did not close properly therefore food could not be kept cold or fresh.
Stayed 2 nights in Jan 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They are theives paid and the act like u didnt
Theives they got the payment and when we arrived they acted like the girl who got the email and which I spoke to over the phone was not around and you have to pay in person again after the received the payment before . Bunch of theives Karma will get you'll though,I am not the first to experience this!!
Stayed 5 nights in Dec 2017

6/10 Okay

traveller, london

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Hotel don't know how to collect payments & notify
Everything about this hotel was as I expected, however, being told that I had not paid because THEY could not access my credit card details, until there-and-then, meant I had to endure 10 minutes of figuring out what happens next. Apparently Expedia do not take money out of you account, but the hotel does. Never heard or experience this but was asked to sign a transaction there and then for payment covering the room. Still out and about travelling, so don't know if I have been charged twice. Pathetic!

4/10 Poor

Yachtsman, St. Lucia

Disliked: Cleanliness, property conditions & facilities
Cheep OK hotel
It is a cheep hotel close to the Marina. Well functioning air condition, TV and microwave in the room. Nothing fancy but fairly clean - no cocroaches or other little critters. Staff not very fast but friendly and helpful.

10/10 Excellent

shonnette, Barbados

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no regrets
Hotel was nice, A.C and refrigerator worked really nice, the kids were comfortable and had no complaints, service was excellent, the receptionist Uranda was really nice, I liked the fact the bus stop was near only 2 mins walk and the hotel was very close to Rodney Bay Mall,we had a blast n felt comfortable, will advice anyone to stay there.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Nice hotel and location
We spent 4 days during Jazz Festival. Transportation between venues was good. Hotel was within walking distance to beach, bars and restaurants.

8/10 Good

Edward C, New York

Liked: Cleanliness, property conditions & facilities
Nice Family run Hotel. Family is pleasant
Family / staff is accommodating and can be contact ahead of time for additional request. Hotel rooms are colourfully named and themed. Once you have pass through the maze of hall ways and small flights of steps, you arrive at your quaint abode. Some with balcony. I almost thought they had giving me the wrong room. It had look like a bridal or honeymoon prepared room. There lying on the bed was a towel crafted cat, laying holding a Rose (fake). Some things you would expect to see in a cruise cabin. Internet sucked when crowded with every living soul who is checked in , All, that it is right there convenient to a lot h

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Clean but.....
It served its purpose for a one night stop over, the bed was clean,although this consisted of hardboard and a mattress on top (although comfy) the room was clean but decor and furniture needed updating.

2/10 Terrible

Martin, Sussex

Disliked: Staff & service, property conditions & facilities, room comfort
Well past its display date
No....hot water, wi fi in room, instead, there was ......rattling aircon and old fridge very noisy so turned it off. Seal was defective anyway. Room clean but old, dated. Lumpy bed in seeming homemade divan. Tv very poor. Mimimal standards, with nearly dead appliances do not justify the 70.80 usd paid. Not recommended.

6/10 Okay

Loïc

Stayed 5 nights in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jamais jamais jamais. Cafards morts caches derriere le four, clim chauffante très bruyante, frigo remplie d'insectes et bruyant. Jai demande a changer 3 fois de chambre en 1 heure. Enfin bref...
Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Le minimum requis
Personnel très accueillant. Hôtel simple sans confort particulier mais très bien placé.
Stayed 4 nights in Jul 2018