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Gross-Umstadt Vacation Packages

We booked two superior apartments, told to be modern and have a great view. They were also said to be on the first floor, according to their own website. When we arrived, we were assigned two completely different apartments. One on the ground floor, with a view of bushes and people passing by just outside the windows. And with really dirty carpets.. and the other one was on the third and topmost floor, hot as hell when we arrived, and with a good view if you opened the roof window and leaned out just in the right angle. Both were dirty and absolutely nothing like the pictures and descriptions online. We were really, really disappointed as we had looked forward to this stay. We also told the man in the reception that one of the curtains were missing in the downstairs apartment. He said he would come check it out, as people could walk by and look straight at the beds if they wanted to. But he never showed. So we had to cover it with a bedsheet. The only positives were good beds and an ok breakfast.

The room was very basic, but clean. Shower water pressure was great. The staff and morning breakfast were the most enjoyable.

It was perfect

Stayed for two nights and thought it was great! Beds very comfortable and no issue checking in or out. Didn’t eat at the property.

Very helpful staff All great thank you

All was good

The staff were really friendly! They all were able to communicate in English when we were struggling to speak in German. The breakfast was 10/10, lots to choose from, and our room was also great! We would definitely stay here again!