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Serways Hotel Reinhardshain Nord

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December 2024
January 2025

Photo gallery for Serways Hotel Reinhardshain Nord

Standard Quadruple Room | Desk, soundproofing, free WiFi, bed sheets
Reception
Lobby
Exterior
Dining

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Pet friendly
  • Air conditioning
  • Parking included

Explore the area

Map
An der A5, Gruenberg, Hessen, 53305
  • Golf-Park Winnerod
    8 min drive
  • Burg Staufenberg
    12 min drive
  • Laubach Castle
    23 min drive

Room options

View all photos for Standard Single Room

Standard Single Room | Desk, soundproofing, free WiFi, bed sheets

Standard Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Desk, soundproofing, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Desk, soundproofing, free WiFi, bed sheets

Standard Quadruple Room

  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

Similar properties

Exterior

Best Western Plus Hotel Steinsgarten

Pool
Breakfast included
Spa
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4.3 out of 5, Excellent, (320)
The price is $162
per night
$173 total
includes taxes & fees
Dec 11 - Dec 12
Best Western Plus Hotel Steinsgarten

About this property

Serways Hotel Reinhardshain Nord

Gruenberg hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk, and ATM/banking services are onsite.
Serways Hotel Reinhardshain Nord offers 16 air-conditioned accommodations with complimentary bottled water and hair dryers. 80-cm flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Gruenberg hotel also offers an ATM and an elevator. Limited complimentary onsite parking is available on a first-come, first-served basis.

Serways Hotel Reinhardshain Nord is a smoke-free property.

Serways Hotel Reinhardshain Nord has a restaurant on site.

Languages

English, German, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and up; COVID-19 vaccination requirement applies to all guests aged 18 and up; guests providing vaccine record must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Serways Reinhardshain Nord
Serways Hotel Reinhardshain Nord Hotel
Serways Hotel Reinhardshain Nord Gruenberg
Serways Hotel Reinhardshain Nord Hotel Gruenberg

Serways Hotel Reinhardshain Nord Reviews

Reviews

6.4
Rating 10 - Excellent. 9 out of 43 reviews" "
Rating 8 - Good. 10 out of 43 reviews" "
Rating 6 - Okay. 10 out of 43 reviews" "
Rating 4 - Poor. 5 out of 43 reviews" "
Rating 2 - Terrible. 9 out of 43 reviews" "

7.2/10

Cleanliness

6.6/10

Staff & service

10/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Roswita

Disliked: Cleanliness, staff & service, property conditions & facilities
Service advertised was not available Around the premises eveything was dirty Size of room was adequate for a one night stay
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
The room was very clean and neat but quite small and didnt have a proper chair to sit down. There isnt really a reception or room service of any sort so if u need anything like a spare pillow there is no ody to speak to. However the room was modern amd clean. There was no air conditioning - or i couldnt figure out hpw to turn it on.
Stayed 1 night in Jul 2020

10/10 Excellent

Torben

Stayed 1 night in Aug 2024

4/10 Poor

Ralf

Traveled with family
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Dirk

Business traveler
Liked: Staff & service, room comfort
Zimmer mit Klimaanlage die leider nicht funktioniert hat und das bei Temperatur über 28 Grad Frühstücken gibt es in der Raststätte ist aber nicht als Frühstück zu bezeichnen zwei Scheiben Wurst ein Brötchen ein Croissant etwas Marmelade und einen Kaffee. Wenn man einen zweiten möchte muss man den extra bezahlen
Stayed 2 nights in Jul 2024

8/10 Good

Jacob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint “stopover” hotel på vej igennem tyskland
Fint økonomisk hotel til en enkelt overnatning op og ned af autobahn - det er på en rasteplads så der er ikke så meget omkring, men der var fint plads til fire og værelset var pænt og rent
Stayed 1 night in Jul 2024

6/10 Okay

Joanna

Stayed 1 night in Jul 2024

4/10 Poor

Karin Louise

Liked: Staff & service
Hotel is well located for a 1 night sleepover if you are using it as a transit on a journey. The hotel itself is very average. The first room we received hadn't been serviced but we were quickly offered a new clean room. The service at the reception was very good and the gentleman was very helpful.
Stayed 1 night in Jul 2024

2/10 Terrible

Peter

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Völlig indiskutabel
Die Rezeption findet sich nach kängerer Suche an der Tankstellenkasse, dort werden die Gäste zwischen Tankquittungen und Würstchen abgefertigt. Zum eigentlichen Hotel muss man dann zwischen abgestellten Lkws und pinkelnden Touristen durchklettern. Das gebuchte Doppelzimmer zur Einzelnutzung stellte sich nach intensiver Suche als Klitzekleines Einzelzimmer heraus mit schmutzigem Bad. Dies habe ich reklamiert ( wieder den Weg zurück über die Raststätte….). Dort angekommen erklärte man mir dass ich für ein Doppelzimmer auch doppelt bezahlen müsste. Meine vorgelegte Buchung mit entsprechenden Fotos hat man nicht akzeptiert. Nach langer Diskussion hat man mich mit der sogenannten ´ geschäftsführerinˋ verbunden. Diese hat dann aggressiv und genervt erklärt dass man für die Fotos und Werbetexte nicht zuständig sei und ich also nur das schmutzige Kämmerchen haben könne. Nach Bemerkung über Rechtsmittel hat man sich bereit erklärt die Buchung zu stornieren und das Geld zurückgegeben. Fazit: Nie wieder. Die Fotos und Texte entsprechen nicht der Realität, das ganze Objekt ist ungepflegt und unsauber. Das Personal vor Ort ist überfordert, die Geschäftsleitung unseriös und unfreundlich.
Stayed 1 night in Jul 2024

10/10 Excellent

Merete

Stayed 1 night in Jun 2024

8/10 Good

Nils

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
Kundengängelei. Zimmer wurde nicht gleich gegeben
Buchungsbeleg wurde nicht als Buchungsbeleg akzeptiert. Erst nach Vorlage der Kreditkartenabbuchung wurde das Zimmer Frei gegeben. Sehr kleines nicht komfortables Zimmer
Stayed 1 night in May 2024

8/10 Good

Nuno

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre quatre personnes top
Chambre famille quatre personnes très pratique
Stayed 1 night in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Auf der Durchreise für eine Nacht super
Stayed 1 night in May 2024

6/10 Okay

Paavo

Stayed 1 night in Apr 2024

10/10 Excellent

Jürgen

Business traveler
Stayed 1 night in Apr 2024

10/10 Excellent

Soeren V

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Super fint, nyt og rent værelse
Stayed 1 night in Feb 2024

6/10 Okay

Fabian

Liked: Staff & service
Disliked: Cleanliness
.
Stayed 1 night in Oct 2023

2/10 Terrible

Jan

Stayed 1 night in Sep 2023

8/10 Good

Marie

Liked: Property conditions & facilities
Disliked: Cleanliness
Dåligt städat
Mycket dåligt städat. Personal som inte kan engelska.
Stayed 1 night in Aug 2023

6/10 Okay

Erik Odsgaard

Disliked: Cleanliness, staff & service, property conditions & facilities
Dårlig oplevelse. ☹️
Vi måtte bede om et nyt værelse. Det første var nusset og der manglede flere ting. Nr 2 værelse var ok. Vi bestilte stor morgenmad - 10 euro pr stk. Det blev portionsanrettet og vi måtte vise listen over det vi havde bestilt for at få det hele, men det var tørt og kedeligt. Bordene var ikke tørret af og personalet var ikke rigtig tilstede. Desuden blev vi mødt af en overfyldt skraldespand ved indgangen til hotellet. En kedelig oplevelse. Der kommer vi ikke igen.
Stayed 1 night in Jun 2023

4/10 Poor

JOSCHA

Stayed 1 night in Jun 2023

4/10 Poor

Andrea

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Beim Einchecken musste ich diskutieren, ob ich den vollen Betrag bezahlt hätte, obwohl mir der vereinbarte Betrag bereits von Expedia eingezogen wurde. Um 21:30 Uhr öffnete sich plötzlich die Zimmertür und ein weiteres Paar wollte das Zimmer beziehen. Sauberkeit: grenzwertig...
Stayed 1 night in May 2023