Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk, and ATM/banking services are onsite.
Serways Hotel Reinhardshain Nord offers 16 air-conditioned accommodations with complimentary bottled water and hair dryers. 80-cm flat-screen televisions come with cable channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Gruenberg hotel also offers an ATM and an elevator. Limited complimentary onsite parking is available on a first-come, first-served basis.
Serways Hotel Reinhardshain Nord is a smoke-free property.
Serways Hotel Reinhardshain Nord has a restaurant on site.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Limited onsite parking
Food and drink
A bar/lounge
A coffee shop/cafe
A restaurant
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Guest services
Housekeeping (daily)
Business services
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Shower
Towels provided
Entertainment
80-cm flat-screen TV with cable channels
Food and drink
Free bottled water
More
Air conditioning
Desk
Heating
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and up; COVID-19 vaccination requirement applies to all guests aged 18 and up; guests providing vaccine record must have received complete vaccination at least 14 days prior to check-in
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Pet fee: EUR 15 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Property is also known as
Serways Reinhardshain Nord
Serways Hotel Reinhardshain Nord Hotel
Serways Hotel Reinhardshain Nord Gruenberg
Serways Hotel Reinhardshain Nord Hotel Gruenberg
Serways Hotel Reinhardshain Nord Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The room was very clean and neat but quite small and didnt have a proper chair to sit down.
There isnt really a reception or room service of any sort so if u need anything like a spare pillow there is no ody to speak to. However the room was modern amd clean.
There was no air conditioning - or i couldnt figure out hpw to turn it on.
Man mÞdes af venligt og hjÊlpsomt personale. VÊrelset er minimalistisk, men der er hvad der skal vÊre. Madrassen er for hÄrd. Optimering af madrassen ville vÊre stedet at forbedre
Alles in allem erfĂŒllt das servays Hotel seinen Zweck - in diesem Sinne gibt es fĂŒnf Sterne - fĂŒr lĂ€ngere Urlaubsreisen sicher nicht geeignet đ doch um ein Autofahrt nicht in ErmĂŒdung zu ertrĂ€nken - eine wunderbare Lösung
Kristin
Stayed 1 night in Mar 2025
4/10 Poor
Ulrika
Feb 16, 2025
Liked: Cleanliness
Hotell pÄ lÄngtradarparkering
Hotellet lÄg pÄ ena sidan om en lÄngtradarparkering och receptionen pÄ andra sidan. SvÄrt att gÄ sÀkert mellan dessa.
Det fanns ett litet utbud av mat i restaurangen, men det var dyrt och inte prisvÀrt. Omysigt.
Hotellrummet i sig var det inte nÄgot större fel pÄ!
Wir waren das erste Mal in einem serways hotel und waren sehr positiv ĂŒberrascht. Zimmergrösse, Ausstattung, , Sauberkeit, Ambiente und Ruhe alles super. Besonders hervorzuheben sind die Matratze und schneeweiĂer BettwĂ€sche. Der check in problemlos und jederzeit möglich, kostenlose ParkplĂ€tze am Haus. FrĂŒhstĂŒck fĂŒr 7,50 ausreichend und okay. Ich kann fas Hotel auf jeden Fall empfehlen und wĂŒrde hier auch immer wieder einkehren.
Zimmer mit Klimaanlage die leider nicht funktioniert hat und das bei Temperatur ĂŒber 28 Grad FrĂŒhstĂŒcken gibt es in der RaststĂ€tte ist aber nicht als FrĂŒhstĂŒck zu bezeichnen zwei Scheiben Wurst ein Brötchen ein Croissant etwas Marmelade und einen Kaffee. Wenn man einen zweiten möchte muss man den extra bezahlen
Fint âstopoverâ hotel pĂ„ vej igennem tyskland
Fint Þkonomisk hotel til en enkelt overnatning op og ned af autobahn - det er pÄ en rasteplads sÄ der er ikke sÄ meget omkring, men der var fint plads til fire og vÊrelset var pÊnt og rent
Jacob
Stayed 1 night in Jul 2024
6/10 Okay
Joanna
Jul 25, 2024
Joanna
Stayed 1 night in Jul 2024
4/10 Poor
Karin Louise
Jul 24, 2024
Liked: Staff & service
Hotel is well located for a 1 night sleepover if you are using it as a transit on a journey. The hotel itself is very average. The first room we received hadn't been serviced but we were quickly offered a new clean room. The service at the reception was very good and the gentleman was very helpful.
Die Rezeption findet sich nach kĂ€ngerer Suche an der Tankstellenkasse, dort werden die GĂ€ste zwischen Tankquittungen und WĂŒrstchen abgefertigt. Zum eigentlichen Hotel muss man dann zwischen abgestellten Lkws und pinkelnden Touristen durchklettern. Das gebuchte Doppelzimmer zur Einzelnutzung stellte sich nach intensiver Suche als Klitzekleines Einzelzimmer heraus mit schmutzigem Bad. Dies habe ich reklamiert ( wieder den Weg zurĂŒck ĂŒber die RaststĂ€tteâŠ.). Dort angekommen erklĂ€rte man mir dass ich fĂŒr ein Doppelzimmer auch doppelt bezahlen mĂŒsste. Meine vorgelegte Buchung mit entsprechenden Fotos hat man nicht akzeptiert. Nach langer Diskussion hat man mich mit der sogenannten ÂŽ geschĂ€ftsfĂŒhrerinË verbunden. Diese hat dann aggressiv und genervt erklĂ€rt dass man fĂŒr die Fotos und Werbetexte nicht zustĂ€ndig sei und ich also nur das schmutzige KĂ€mmerchen haben könne. Nach Bemerkung ĂŒber Rechtsmittel hat man sich bereit erklĂ€rt die Buchung zu stornieren und das Geld zurĂŒckgegeben.
Fazit: Nie wieder. Die Fotos und Texte entsprechen nicht der RealitĂ€t, das ganze Objekt ist ungepflegt und unsauber. Das Personal vor Ort ist ĂŒberfordert, die GeschĂ€ftsleitung unseriös und unfreundlich.