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AC Hotel Guadalajara Providencia, Mexico

3.5 star property

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Photo gallery for AC Hotel Guadalajara Providencia, Mexico

Outdoor pool
Lobby
Room, 1 King Bed, Non Smoking, City View (Corner) | In-room safe, desk, iron/ironing board, free WiFi
Room, 1 King Bed, Non Smoking, City View (Corner) | Bathroom | Shower, free toiletries, hair dryer, towels
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Pool
  • Pet friendly
  • 24/7 front desk
$162
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
Avenida De Las Americas 1500, County Club, Guadalajara, JAL, 44610
  • Punto Sao Paulo Shopping Center
    ‪7 min walk‬
  • Minerva Roundabout
    ‪3 min drive‬
  • Guadalajara Cathedral
    ‪5 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed

8.6 out of 10
Excellent
(13 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Double Beds

8.6 out of 10
Excellent
(14 reviews)
  • 312 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, City View (Corner)

Room, 1 King Bed, Non Smoking, City View (Corner) | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking, City View (Corner)

7.8 out of 10
Good
(10 reviews)
  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Bi-Level)

Suite, 1 King Bed, Non Smoking (Bi-Level) | Living area | Flat-screen TV

Suite, 1 King Bed, Non Smoking (Bi-Level)

  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

AC Hotel Guadalajara Providencia, Mexico

3.5-star hotel in Providencia
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and dry cleaning. Housekeeping is available on request.
AC Hotel Guadalajara Providencia, Mexico offers 188 air-conditioned accommodations with laptop-compatible safes and espresso makers. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
AC Hotel Guadalajara Providencia, Mexico features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

A business center is on site at this 3.5-star property. This business-friendly hotel also offers a library, a vending machine, and complimentary newspapers in the lobby. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

AC Hotel Guadalajara Providencia, Mexico is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11 AM and on weekends between 7 AM and 11 AM.
AC Kitchen - This restaurant specializes in Spanish cuisine and serves breakfast only.
Sky Lounge - Onsite rooftop bar. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 310 for adults and MXN 190 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • AC Kitchen
  • Sky Lounge

Things to do

  • Gym
  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 673 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 44 lbs per pet
Pets cannot be left unattended

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 310 for adults and MXN 190 for children
  • Airport shuttle fee: MXN 800 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: MXN 673 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 9:00 AM to 9:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

AC Hotel Guadalajara Mexico
AC Hotel Guadalajara Providencia Mexico
AC Guadalajara Providencia Mexico
AC Hotel Guadalajara Providencia, Mexico Guadalajara
AC Hotel Mexico
AC Mexico
Hotel AC Hotel Guadalajara Providencia, Mexico Guadalajara
Guadalajara AC Hotel Guadalajara Providencia, Mexico Hotel
Hotel AC Hotel Guadalajara Providencia, Mexico
AC Hotel Guadalajara Mexico
AC Hotel Guadalajara Providencia Mexico
AC Hotel Guadalajara Providencia, Mexico Hotel
AC Hotel Guadalajara Providencia, Mexico Guadalajara
AC Hotel Guadalajara Providencia, Mexico Hotel Guadalajara

AC Hotel Guadalajara Providencia, Mexico Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 543 out of 1002 reviews
Rating 8 - Good. 251 out of 1002 reviews
Rating 6 - Okay. 108 out of 1002 reviews
Rating 4 - Poor. 58 out of 1002 reviews
Rating 2 - Terrible. 42 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elio

Stayed 2 nights in May 2025

6/10 Okay

Laura

1 side of the hotel is really noisy with wind due to the way it is constructed. We moved rooms to the other side and it was quieter but shower had no hot water. It was within walking distance of good food
Stayed 9 nights in May 2025

8/10 Good

Rosalie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was great and staff very accommodating. The pool bar food and drinks were delicious! Midtown Jalisco mall was the only thing close within walking distance. Other than that, there was not much close to enjoy within walking distance as far as shops or street vendors. Property was centrally located to Centro histórico, Tlaquepaque and about an hour from Tequila which are the places we visited. We’d most likely stay here again.
Stayed 4 nights in May 2025

4/10 Poor

Elsa

Traveled with partner
Disliked: Amenities, property conditions & facilities
The property looks tired and a bit outdated. No refrigerators in rooms and NO TOILET TREATS.
Stayed 3 nights in May 2025

10/10 Excellent

evelyn

Stayed 1 night in May 2025

10/10 Excellent

Osvaldo

Liked: Cleanliness, amenities
Outstanding Service
Stayed 7 nights in May 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Anton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got stuck in the elevator, as the door would not open once it got to the floor I was going to. Thankfully I was able to select another floor and it opened on that one. Other than that, it was a nice stay.
Stayed 5 nights in May 2025

8/10 Good

Leonel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in May 2025

8/10 Good

Yelitza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from our corner room were not the best since it faced an area under construction and not city view like we thought we were going to have. Rooms are modern and sleek in design. Pool area is also an asset. Would recommend some property upkeep to preserve hotel value.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Manuel

Liked: Staff & service
Room has zero soundproofing. Hotel is on a super loud and busy street and you hear all cars all night. We paid extra for corner room and could not sleep both nights we were there. Hotel has great pool and lounge rooms are decent. Noise is big turn off and definitely would not stay there again!
Stayed 2 nights in Apr 2025

4/10 Poor

Jorge

Stayed 4 nights in Apr 2025

6/10 Okay

Jaime

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pros: very kind staff, good breakfast and location of the hotel is definitely a plus. Cons: the room was dirty (we even found bedbugs!!), the drain in the bathroom was clogged, toiletries (like body lotion and sanitary paper) weren’t new at all, pool’s water was very cold (definitely not suitable for kids) and we found out that a “daily pass” is sold for visitors to use the pool, so it was very crowded even when we didn’t see a lot of people in other common areas of the hotel. Definitely expected more for a Marriott hotel.
Stayed 1 night in Apr 2025

2/10 Terrible

Mario

Disliked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

johanna

Stayed 2 nights in May 2024

8/10 Good

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms, good facility, and loved the rooftop pool and bar. Staff were friendly and helpful. While the room was a good size, it was set up poorly. There was a dresser shelf unit, but it was in the bathroom. It would be much better if it was in the main room. Also our mini fridge broke down. While it was replaced, the replacement one also broke down.
Stayed 7 nights in Feb 2025

6/10 Okay

Claudia

Traveled with group
Stayed 2 nights in Feb 2025

10/10 Excellent

Natalie

Stayed 1 night in Jan 2025

2/10 Terrible

Manuel

Stayed 1 night in Jan 2025

2/10 Terrible

Ricardo

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Jan 2025

8/10 Good

Roy

Stayed 1 night in Jan 2025

2/10 Terrible

Guillermo

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor managgment
Stayed 9 nights in Dec 2024