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Áurea Hotel & Suites

3.5 star property

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Photo gallery for Áurea Hotel & Suites

Breakfast, lunch, dinner served; local and international cuisine
Estandar Doble | In-room safe, desk, laptop workspace, soundproofing
Reception
Property grounds
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Room service
  • Gym
  • Laundry
$73
includes taxes & fees
Sep 8 - Sep 9

Explore the area

View in a map
Av Lopez Mateos 3848, Col. Calma, Zapopan, JAL, 45070
  • Plaza del Sol
    ‪19 min walk‬
  • Expo Guadalajara
    ‪3 min drive‬
  • Minerva Roundabout
    ‪5 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪23 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | In-room safe, desk, laptop workspace, soundproofing

Junior Suite

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Estandar Doble

Estandar Doble | In-room safe, desk, laptop workspace, soundproofing

Estandar Doble

8.8 out of 10
Excellent
(31 reviews)
  • 248 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, laptop workspace, soundproofing

Deluxe Room

8.0 out of 10
Very good
(5 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Kitchenette

Suite, 2 Double Beds, Kitchenette | In-room safe, desk, laptop workspace, soundproofing

Suite, 2 Double Beds, Kitchenette

9.6 out of 10
Exceptional
(7 reviews)
  • 258 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Estandar Sencilla

Estandar Sencilla | In-room safe, desk, laptop workspace, soundproofing

Estandar Sencilla

9.0 out of 10
Wonderful
(31 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Suite, 1 King Bed, Kitchenette

Classic Suite, 1 King Bed, Kitchenette | In-room safe, desk, laptop workspace, soundproofing

Classic Suite, 1 King Bed, Kitchenette

8.8 out of 10
Excellent
(11 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Áurea Hotel & Suites

3.5-star Zapopan hotel close to Plaza del Sol
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and conference space.
Áurea Hotel & Suites offers 80 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Zapopan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Áurea Hotel & Suites features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and a meeting room. Event facilities measuring 323 square feet (30 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary uncovered self parking is available on site, along with a car charging station.

Áurea Hotel & Suites is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
La Flor de Aguacate - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
La Ninfa - This bar specializes in local and international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: MXN 285 for adults and MXN 190 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Flor de Aguacate
  • La Ninfa

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 323 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 4 buildings
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 130.0 per day
Cribs (infant beds) are available for MXN 130.0 per stay

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 285 for adults and MXN 190 for children
  • Crib (infant bed) fee: MXN 130.0 per stay
  • Rollaway bed fee: MXN 130.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 10:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Áurea Hotel
Áurea Hotel Zapopan
Áurea Zapopan
Áurea Hotel & Suites Hotel
Áurea Hotel & Suites Zapopan
Áurea Hotel & Suites Hotel Zapopan

Áurea Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 687 out of 1036 reviews
Rating 8 - Good. 188 out of 1036 reviews
Rating 6 - Okay. 73 out of 1036 reviews
Rating 4 - Poor. 41 out of 1036 reviews
Rating 2 - Terrible. 47 out of 1036 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

juan

Stayed 3 nights in May 2025

8/10 Good

Monica

Stayed 9 nights in May 2025

10/10 Excellent

Tatsuya

Liked: Cleanliness
Great
Stayed 2 nights in May 2025

10/10 Excellent

juan

Stayed 2 nights in May 2025

10/10 Excellent

Alfred

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

juan

Stayed 1 night in May 2025

10/10 Excellent

Juan J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Monica

Disliked: Staff & service, property conditions & facilities
Horrible experience, the restaurant doesn’t allow you to substitute anything in the menu that is not negotiable. We ask for them to bring water to our room that was impossible I had to go to the restaurant and buy water. The drain in the bathroom didn’t work to the point when we took a shower the water came all the way to the room from the bathroom horrible experience I won’t recommend this hotel to anyone.
Stayed 4 nights in May 2025

10/10 Excellent

Juan

Stayed 2 nights in Apr 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Erik

Stayed 2 nights in Apr 2025

10/10 Excellent

curtis

Liked: Cleanliness, staff & service, property conditions & facilities
I was surprised at the property became of negative reviews.
Stayed 1 night in Apr 2025

6/10 Okay

Lynn

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Pool was murky and elevators needed a good scrubbinh
Stayed 2 nights in Apr 2025

4/10 Poor

MARIANELA, Stamford

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was full of sharp Broken tile where my child cut her hand and my husband cut his foot. We left after 1 day and went to a much better hotel. Sad that the web pictures don’t represent the tru condition of the hotel.
Stayed 7 nights in Apr 2025

6/10 Okay

Jorge Antonio

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

Buen servicio, plagas

El servicio es bueno, la comida del restaurant es buena, sin embargo había cucharas en la habitación con jacuzzi
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Traveled with family
Liked: Amenities, property conditions & facilities
Me gusta llegar a este hotel.
Stayed 7 nights in Apr 2025

10/10 Excellent

Alberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

jesse

Stayed 3 nights in Apr 2025

6/10 Okay

Abraham

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

The good the bad

The hotel itself was in good shape, and the rooms were clean. It felt safe, and the location was great—literally walking distance from La Perla mall, which is an awesome spot for breakfast or dinner. Definitely a must-visit. My daughter enjoyed the pool, and there’s a small gym available if you want to get a quick workout in. As for the staff, they were fine—not rude, but definitely not as friendly as some other reviews made them out to be. A bit on the snooty side at the front desk. A couple of downsides: the pillows were seriously hard—like sleeping on rocks. Also, if you leave the bathroom door closed, you can sometimes smell sewer odor seeping in, which was pretty unpleasant.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jean

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Had reservations ready to go. Do not recommend food from restaurant. But it was quick to be served! Everyone was very nice and helpful.
Stayed 1 night in Mar 2025

8/10 Good

Jose

Liked: Staff & service, property conditions & facilities, room comfort

Overall a nice stay.

Áurea is a nice hotel and I had a pleasant stay. The hotel grounds are quiet and very well maintained. Service is good and there appears to be constant cleaning. My room was roomy and comfortable. My shower had hot water and good water pressure. My bed was comfortable and clean. The only downside to my stay was that when the lights went out, without fail little cockroaches and other bugs would come out. If I turned on the lights there was usually a few crawling around. Maybe better fumigation is needed.
Stayed 3 nights in Mar 2025

8/10 Good

patricia, Leon

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El hotel está muy bien ubicado, las habitaciones están en muy buenas condiciones, desafortunadamente no pudimos disfrutar de la alberca porque había un tipo muy borracho con más personas en las mesas bebiendo y con botanas a lo grande (aún cuando hay letreros que dicen que está prohibido hacerlo) y con un ambiente muy pesado y no había nadie del hotel de seguridad que checar a eso. A las 4 de la mañana había gente haciendo mucho relajo gritando y bebiendo afuera de las habitaciones, tuve que salir a pedirles que guardaran silencio después de un buen rato ya que nadie del hotel estaba al pendiente de ello. El hotel bien pero les falta cuidado de estos detalles de seguridad para que todos los huéspedes puedan descansar y disfrutar
Stayed 2 nights in Mar 2025

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy bueno mejor experencia con un hotel la vente super amable
Stayed 1 night in Feb 2025

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy bueno siempre
Stayed 1 night in Mar 2025