Aurora Suites

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aurora Suites

Exterior
Meeting facility
Suite B | Bathroom | Shower, free toiletries, towels
Lobby
Suite B | Down comforters, in-room safe, individually decorated

Reviews

6.0 out of 10

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Free WiFi
  • Business services

Explore the area

Map
Amatista 2558, Guadalajara, JAL, 44560
  • Plaza del Sol
    1 min walk
  • Casa de Tata
    4 min walk
  • 18 De Marzo Station
    4 min drive
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    33 min drive

Room options

Suite A

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

Suite B

  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds

Single Suite Standard

  • Sleeps 2
  • 1 Queen Bed(s)

Double Suite Standard

  • Sleeps 2
  • 2 Twin Bed(s)

Similar properties

About this property

Aurora Suites

3-star Guadalajara hotel, connected to a shopping center in Zona Expo
A business center, concierge services, and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Aurora Suites offers 40 accommodations, which are accessible via exterior corridors and feature safes and complimentary toiletries. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters. 40-inch flat-screen televisions come with premium digital channels and first-run movies. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a business center. This Art Deco hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Aurora Suites has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Area shuttle (surcharge)
  • Free self parking on site

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels
  • First-run movies

Food and drink

  • Refrigerator

More

  • Access via exterior corridors
  • Ceiling fan
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
If you arrive at the property after hours, you'll need to check in at an alternate location: [At Room 21]
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Aurora Suites Hotel Guadalajara
Aurora Suites Guadalajara
Aurora Suites Hotel
Aurora Suites Guadalajara
Aurora Suites Hotel Guadalajara

Aurora Suites Reviews

Reviews

6.0
Rating 10 - Excellent. 100 out of 625 reviews" "
Rating 8 - Good. 153 out of 625 reviews" "
Rating 6 - Okay. 146 out of 625 reviews" "
Rating 4 - Poor. 81 out of 625 reviews" "
Rating 2 - Terrible. 145 out of 625 reviews" "

6.4/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jaime

Stayed 7 nights in Aug 2024

4/10 Poor

miguel

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
The room I was given had no tv , no lightbulb in bathroom, the ceiling fan was close to falling down , car was in safe place
Stayed 1 night in Apr 2024

2/10 Terrible

Mateos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not what I expected
Stayed 4 nights in Jan 2024

4/10 Poor

Guadalupe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty
Not clean bathroom had black mold on ceiling
Stayed 3 nights in Nov 2023

2/10 Terrible

Esteban Del Carmen

Stayed 4 nights in May 2023

2/10 Terrible

Efrain

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel need a major renovation. There is no air conditioning, the showers are moldy, and the sheets and pillows look like they’ve never been washed.
Stayed 2 nights in Apr 2023

2/10 Terrible

David Gonzalez

Disliked: Cleanliness, amenities, property conditions & facilities
It's horrible, nothing works, the shower is dirty, floors missing tiles, it is sad such potential with the property but no one seems to care about it.
Stayed 1 night in Oct 2022

2/10 Terrible

Alex

Traveled with family
Stayed 2 nights in Sep 2022

8/10 Good

omar

Stayed 1 night in Aug 2022

10/10 Excellent

Rayphiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the staff was just great..
Stayed 6 nights in Jun 2022

6/10 Okay

Juan

Traveled with family and small children
it was quite bit safety locks would help provide peace of mind when you leave your belongings inside No deadbolt from inside. Existing lock could be easily lock by a thief. Anybody from the outside could get in and break in. Didn’t see any security cameras
Stayed 1 night in Mar 2022

2/10 Terrible

Jon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They took my passpoert and trhen threw all of my stuff into garbage bagas while I tried to look for myu passprt.
Stayed 1 night in Feb 2022

8/10 Good

Ricardo

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness
Is just a fine regular place to spend the night it is strictly for El spend a night not to hang out there.
Stayed 3 nights in Jan 2022

2/10 Terrible

IVAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Son un fraude
Pagamos la reserva por adelantado y cuando llegamos al hotel ya le habían dado la habitación a otra persona. Son un fraude, sigo esperando la devolución de mi dinero
Stayed 2 nights in Dec 2021

4/10 Poor

Fernando

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Poor
Poor
Stayed 1 night in Nov 2021

8/10 Good

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Met my expectations
Have a great stay. The price, location and clean.
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent cheap spot. Basic rooms with a balcony. Clean rooms, privacy not bad for price.
Stayed 1 night in Mar 2021

10/10 Excellent

Josue, San Diego

Liked: Cleanliness, staff & service, amenities
Watch person onsite, for those who stay there late, i did look alike outdated and the bed was hard but for my experience I liked it they clean every day. Cable and wifi, and if u have any issues there fixed it promptly.
Stayed 9 nights in Nov 2020

6/10 Okay

wood, Chapala

Traveled with partner
Stated as 3 star hotel, No 2 Star Bathroom door handle broken, lamp wires bad. very hard mattress.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
It was a peacful and restful stay. Fast check in. Great location. Friendly staff.
Stayed 2 nights in Mar 2020

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
by far the worse hotel. I had to get another hotel and Aurora Suites are refusing to give me back my money when i did not stay there. Filthy place, poor customer service, no A/C, no phone in the room, dirty,
Stayed 6 nights in Jul 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos they posted on the web was photos of 20 years ago. The entire conditions is horrible. Everyone should be very carefully avoid this hotel. Orbitz, don't send any of your customer to this hotel. again, it is horrible. I've paid two night's money but I didn't stay in that hotel. I prefer to spend money to stay in another hotel.
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NOTHING.....ITS WAS FILTHY AND NASTY, AND OUTDATED
Stayed 5 nights in Jul 2019

6/10 Okay

Verified traveler

Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, amenities
I loved the little balcony, it was so cute and great to just take in the night breeze (even though we sadly only stayed a night). The whole room was just so cute overall!
Stayed 1 night in Jun 2019