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Aurora Suites

3.0 star property

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Photo gallery for Aurora Suites

Exterior
Suite B | Down comforters, in-room safe, individually decorated
Meeting facility
Lobby
Suite B | Bathroom | Shower, free toiletries, towels

Reviews

6.0 out of 10

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Free WiFi
  • Business services
$28
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
Amatista 2558, Guadalajara, JAL, 44560
  • Place, Plaza del Sol
    ‪2 min walk‬
  • Place, Expo Guadalajara
    ‪17 min walk‬
  • Place, Minerva Roundabout
    ‪4 min drive‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪23 min drive‬

Room options

View all photos for Single Suite Standard

Down comforters, in-room safe, individually decorated

Single Suite Standard

  • 247 sq ft
  • Sleeps 2

View all photos for Double Suite Standard

Down comforters, in-room safe, individually decorated

Double Suite Standard

  • 247 sq ft
  • Sleeps 2

View all photos for Suite A

Suite A | Down comforters, in-room safe, individually decorated

Suite A

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite B

Suite B | Down comforters, in-room safe, individually decorated

Suite B

  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds

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About this property

Aurora Suites

3-star Guadalajara hotel, connected to a shopping center in Zona Expo
A business center, concierge services, and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Aurora Suites offers 40 accommodations, which are accessible via exterior corridors and feature safes and complimentary toiletries. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters. 40-inch flat-screen televisions come with premium digital channels and first-run movies. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a business center. This Art Deco hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Aurora Suites has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Area shuttle (surcharge)
  • Free self parking on site

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels
  • First-run movies

Food and drink

  • Refrigerator

More

  • Access via exterior corridors
  • Ceiling fan
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [At Room 21]
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Aurora Suites Hotel Guadalajara
Aurora Suites Guadalajara
Aurora Suites Hotel
Aurora Suites Guadalajara
Aurora Suites Hotel Guadalajara

Reviews

Aurora Suites Reviews

6.0

6.2/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness
Rating 10 - Excellent. 107 out of 685 reviews
Rating 8 - Good. 159 out of 685 reviews
Rating 6 - Okay. 157 out of 685 reviews
Rating 4 - Poor. 90 out of 685 reviews
Rating 2 - Terrible. 172 out of 685 reviews

Reviews

2/10 Terrible

Pedro

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible

The pictures were not accurate, the place is terrible, dirty, old and the crapiest place I've been, I rented another place due to this
Stayed 3 nights in Mar 2025

4/10 Poor

Daniela

Traveled with family
Disliked: Amenities, property conditions & facilities
El acceso está complicado si traes maletas pesadas, hay que subir escaleras. Las camas duras como una piedra y las almohadas huelen a sudor además de que se ven sucias. Todo está en mal estado, viejo y sucio. No es un hotel familiar definitivamente. Quizá sea una buena opción para alguien más. Hablando de lo bueno, las recepcionistas son muy amables y hacen bien su trabajo. El lugar es muy barato comparado con cualquier otro hotel especialmente por el área en la que está. Puedes caminar hacia cualquier lugar y encuentras lo que necesites.
Stayed 4 nights in Mar 2025

2/10 Terrible

John

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
When you walk in u get the smell of mold and when walking in the restroom it had a lot mold it was so bad I threw up the property didn’t do anything about it so when I contacted Expedia they helped out and refunded me the money and I was able to stay elsewhere if possible I would give this place a 0
Stayed 3 nights in Feb 2025

4/10 Poor

Miguel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They definitely need a update, broken tiles in the bathroom and old towls, had a wierd smell, broken trimming, just over didnt feel comfortable
Stayed 1 night in Feb 2025

2/10 Terrible

Maria Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities
Old , horrible, falling apart, filthy, pillows were smelly and yellow spots,, doors not safe and broken. Matrass with smelly spots. Never agai Not a safe feeling..... 😕
Stayed 4 nights in Oct 2024

2/10 Terrible

Maria Carmen

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NOTHING.Horrible dirty place We left on day before
Stayed 1 night in Oct 2024

10/10 Excellent

Jaime

Stayed 7 nights in Aug 2024

4/10 Poor

miguel

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
The room I was given had no tv , no lightbulb in bathroom, the ceiling fan was close to falling down , car was in safe place
Stayed 1 night in Apr 2024

2/10 Terrible

Mateos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not what I expected
Stayed 4 nights in Jan 2024

4/10 Poor

Guadalupe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty

Not clean bathroom had black mold on ceiling
Stayed 3 nights in Nov 2023

2/10 Terrible

Esteban Del Carmen

Stayed 4 nights in May 2023

2/10 Terrible

Efrain

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel need a major renovation. There is no air conditioning, the showers are moldy, and the sheets and pillows look like they’ve never been washed.
Stayed 2 nights in Apr 2023

2/10 Terrible

David Gonzalez

Disliked: Cleanliness, amenities, property conditions & facilities
It's horrible, nothing works, the shower is dirty, floors missing tiles, it is sad such potential with the property but no one seems to care about it.
Stayed 1 night in Oct 2022

2/10 Terrible

Alex

Traveled with family
Stayed 2 nights in Sep 2022

8/10 Good

omar

Stayed 1 night in Aug 2022

10/10 Excellent

Rayphiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the staff was just great..
Stayed 6 nights in Jun 2022

6/10 Okay

Juan

Traveled with family and small children
it was quite bit safety locks would help provide peace of mind when you leave your belongings inside No deadbolt from inside. Existing lock could be easily lock by a thief. Anybody from the outside could get in and break in. Didn’t see any security cameras
Stayed 1 night in Mar 2022

2/10 Terrible

Jon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They took my passpoert and trhen threw all of my stuff into garbage bagas while I tried to look for myu passprt.
Stayed 1 night in Feb 2022

8/10 Good

Ricardo

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness
Is just a fine regular place to spend the night it is strictly for El spend a night not to hang out there.
Stayed 3 nights in Jan 2022

2/10 Terrible

IVAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Son un fraude

Pagamos la reserva por adelantado y cuando llegamos al hotel ya le habían dado la habitación a otra persona. Son un fraude, sigo esperando la devolución de mi dinero
Stayed 2 nights in Dec 2021

4/10 Poor

Fernando

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Poor

Poor
Stayed 1 night in Nov 2021

8/10 Good

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Met my expectations

Have a great stay. The price, location and clean.
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent cheap spot. Basic rooms with a balcony. Clean rooms, privacy not bad for price.
Stayed 1 night in Mar 2021

10/10 Excellent

Josue, San Diego

Liked: Cleanliness, staff & service, amenities
Watch person onsite, for those who stay there late, i did look alike outdated and the bed was hard but for my experience I liked it they clean every day. Cable and wifi, and if u have any issues there fixed it promptly.
Stayed 9 nights in Nov 2020

6/10 Okay

wood, Chapala

Traveled with partner
Stated as 3 star hotel, No 2 Star Bathroom door handle broken, lamp wires bad. very hard mattress.
Stayed 1 night in Jul 2020