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City Express Plus by Marriott Guadalajara Providencia

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Express Plus by Marriott Guadalajara Providencia

Property amenity
Exterior
In-room safe, desk, laptop workspace, blackout drapes
Reception
Meeting facility

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
1520 Av. de las Américas Country Club, Guadalajara, JAL, 44610
  • Punto Sao Paulo Shopping Center
    7 min walk
  • Guadalajara Country Club
    11 min walk
  • Avienda Chapultepec
    3 min drive
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    43 min drive

Room options

View all photos for Room, 1 King Bed, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Balcony

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Terrace

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Terrace

Suite, 1 Bedroom, Terrace | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Terrace

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Balcony

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Terrace

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Terrace

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Balcony

Room, 2 Double Beds, Balcony | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

Similar properties

Room

Hotel Guadalajara Country Club by HNF

Parking included
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very Good, (639)
The price is $88
per night
$105 total
includes taxes & fees
Dec 14 - Dec 15
Hotel Guadalajara Country Club by HNF

About this property

City Express Plus by Marriott Guadalajara Providencia

3-star hotel in Providencia
Along with a 24-hour business center, this smoke-free hotel has concierge services and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk.
City Express Plus by Marriott Guadalajara Providencia offers 150 air-conditioned accommodations with safes and irons/ironing boards. Flat-screen televisions come with premium cable channels and first-run movies. Bathrooms include showers.

This Guadalajara hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and 2 meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers concierge services, dry cleaning/laundry services, and an elevator. Onsite self parking is complimentary.

City Express Plus by Marriott Guadalajara Providencia is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • First-run movies
  • Flat-screen TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

City Express Plus Guadalajara Providenci
City Express Plus Guadalajara Providencia
City Express Plus by Marriott Guadalajara Providencia Hotel

City Express Plus by Marriott Guadalajara Providencia Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 70 out of 131 reviews" "
Rating 8 - Good. 29 out of 131 reviews" "
Rating 6 - Okay. 16 out of 131 reviews" "
Rating 4 - Poor. 5 out of 131 reviews" "
Rating 2 - Terrible. 11 out of 131 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Raul

Business traveler
Disliked: Staff & service
Motel chain acquired by Marriott. Only has the Marriott name, but they’re not familiar with Marriott benefits and/or policies. Front desk staff doesn’t speak English. Hotel is a decent 3 star hotel in a great location, but overcharges by using the name Marriott.
Stayed 1 night in Aug 2024

6/10 Okay

Jorge

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
When closing my room door I discovered that applying a small amount of pressure to the “closed and locked” door resulted in it opening easily. I informed the front desk and I was told maintenance would check it out. I returned to my room late evening only to discover nothing had been done. So much for safe and secure accommodations.
Stayed 4 nights in Aug 2024

10/10 Excellent

Salvador

Stayed 2 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Javier Anuar, Orlando

Stayed 1 night in Jul 2024

10/10 Excellent

Ana Sofía

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Apr 2024

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't spend much time in the property as I was traveling for business, but it was clean and neat.
Stayed 2 nights in Apr 2024

10/10 Excellent

Teresita

Stayed 1 night in Apr 2024

6/10 Okay

Brian

Stayed 2 nights in Apr 2024

10/10 Excellent

Luis Gustavo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great rest
very confortable
Stayed 1 night in Apr 2024

4/10 Poor

Marco

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Awful experience. Surprised about this Marriot property. I checked in 7.27pm on Wednesday 04/03. Got room 221, and first thing I do getting into the room is use the restroom and take a pee… try to flush toilet and it was already clogged… my wife can’t use it now. Ok let’s call front desk! Phone in the room has no cord… crap! ok let’s walk back to front desk and tell them about the 2 issues: toilet and phone. I would expect a new room by now but they said a maintenance worker is on the way… ok we are back into the room 221 and 5mins later maintenance guy comes connects a cord to the phone and tries to unclog toilet with no luck even after trying for a while, again I would expect a quick reaction from Marriot team and get a new room, but no I’m told to wait and they will be back and let me know … 25 mins later no one has contacted us, I decide to pack my stuff and make a show at the lobby while other customers look at me as I make my rant to the lady in front desk. She doesn’t really care much looks unbothered and told me to speak with manager who is another lady that shows off minutes later. This new lady ‘Fatima’ tells me ‘oh your issue hasn't been solved yet?’… really? What kind of weird world and communication issues does this hotel staff has??? Finally she gets me a new room and a courtesy breakfast… total 50minutes to get a working room, nice record!

10/10 Excellent

Lorena

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo perfecto
Stayed 1 night in Mar 2024

4/10 Poor

Javier

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Mal hotel.
Me hospede ahi por ser un hotel nuevo. Mal servicio en general, desde la recepción del piso 1 y el check inn se percibe una falta de entrenamiento. No es un tema del perfil de la gente, simplemente no tienen guia o buena gerencia. El desayuno no estaba listo hasta las 6:45 am y a medias y de pobre calidad, muy amables pero sin entrenamiento. Unas botellas de agua que son mas plastico que agua, el baño no funciona correctamente el flush. Almohadas baratas. Un buen hotel el Staybridge Novena, Fiesta o Hilton Midtown. Este no vale la pena, esta destinado ha ser un hotel de muy bajo costo y mal servicio.
Stayed 2 nights in Dec 2023

10/10 Excellent

Celisse

Liked: Cleanliness, staff & service, property conditions & facilities
Great amphitheater and meeting places.
Stayed 1 night in Jul 2023

4/10 Poor

Ricky

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My flight was delayed which caused me to arrive at 1am at the hotel. Their check in time ended at midnight so I was left stranded in their lobby unable to find a place to stay at a hotel that night. I requested a refund for 1 night from the hotel staff, they said I need to contact Expedia. I contacted Expedia and they tried to reach the hotel manager for refund approval but hotel management denied the refund request for the night that I was unable to check in to stay my first night. That’s not right and I will be staying elsewhere next time.
Stayed 3 nights in Jun 2023

8/10 Good

Horacio

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

Daniela

Stayed 1 night in May 2023

10/10 Excellent

Juan Jacinto

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ana Laura Hernandez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Ruben Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Aug 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 1 night in Aug 2024

10/10 Excellent

LUIS M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel y zona de la ciudad
Muy buen hotel, excelente zona. Si algo hay que mejorar es el buffet de desayuno. Caro para las opciones limitadas que tiene
Stayed 3 nights in Aug 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio
Stayed 7 nights in Jul 2024

8/10 Good

Ale

Stayed 1 night in Jul 2024