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Del Carmen Concept Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Del Carmen Concept Hotel

Room | Premium bedding, in-room safe, individually decorated
Front of property
Balcony
Lobby
Suite | Premium bedding, in-room safe, individually decorated

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Calle Jacobo Galvez No. 45, Zona Centro Historico, Guadalajara, JAL, 44100
  • Plaza de Armas
    9 min walk
  • Guadalajara Cathedral
    10 min walk
  • Degollado Theater
    14 min walk
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    32 min drive

Room options

View all photos for Room

Room | Premium bedding, in-room safe, individually decorated

Room

  • 592 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Premium bedding, in-room safe, individually decorated

Suite

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

Basic Room | Premium bedding, in-room safe, individually decorated

Basic Room

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Master Suite Tamayo

Master Suite Tamayo | Premium bedding, in-room safe, individually decorated

Master Suite Tamayo

  • 592 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Soriano

Alcoba Soriano | Premium bedding, in-room safe, individually decorated

Alcoba Soriano

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

One Guadalajara Centro Histórico

Breakfast included
Free WiFi
Air conditioning
Parking available
3.8 out of 5, Good, (1001)
The price is $63
per night
$75 total
includes taxes & fees
Jan 1 - Jan 2
One Guadalajara Centro Histórico

About this property

Del Carmen Concept Hotel

3.5-star Guadalajara inn, connected to a rail/subway station in Downtown Guadalajara
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free inn. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services, and dry cleaning.
Del Carmen Concept Hotel offers 9 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include showers, bathrobes, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the inn include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Guadalajara inn also offers a terrace, tour/ticket assistance, and concierge services.

Del Carmen Concept Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8 AM and 12:30 PM.
Chai Food - This café serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 12:30 PM for a fee: MXN 74 to 219 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chai Food

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 74 to 219 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Carmen Concept Hotel Guadalajara
Carmen Concept Hotel
Carmen Concept Guadalajara
Carmen Concept
Del Carmen Concept Hotel Inn
Del Carmen Concept Hotel Guadalajara
Del Carmen Concept Hotel Inn Guadalajara

Del Carmen Concept Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 75 out of 177 reviews" "
Rating 8 - Good. 58 out of 177 reviews" "
Rating 6 - Okay. 23 out of 177 reviews" "
Rating 4 - Poor. 13 out of 177 reviews" "
Rating 2 - Terrible. 8 out of 177 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Stayed 2 nights in Jul 2024

4/10 Poor

Octavio

Traveled with family
Disliked: Property conditions & facilities
Hot water and internet was coming in and out all time . Shower head was not working properly , no air conditioning. There was a gap on the door on the shower
Stayed 10 nights in Feb 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service
The rooms have been carefully designed and represent the work of an individual artist.

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Del Carmen is great facility with very helpful staff, beautiful comfortable rooms, and a good location. I would highly recommend the “chia” restaurant for its food, service, community vibe and its manager Morris (sp?). The only con was that the front desk does not appear to be 24 / 7 and we arrived late, due to a delayed flight.
Stayed 2 nights in Jan 2024

6/10 Okay

Graeme

Stayed 3 nights in Jan 2024

8/10 Good

Jesus Antonio

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

patricia

Stayed 3 nights in Sep 2023

4/10 Poor

HUGO

Liked: Cleanliness, property conditions & facilities, room comfort
5 out of 10 experience
Not a 24 hr service. I had to knock on door to get in at night time. Cable TV was not working and request to fix it but never did.
Stayed 1 night in Aug 2023

10/10 Excellent

Thalia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito hotel, el desayuno buenísimo !!!
Stayed 3 nights in Jun 2023

10/10 Excellent

Yves

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very quirky and affordable. Nice staff and good food and service
Stayed 3 nights in Apr 2023

2/10 Terrible

Jackeline

Stayed 3 nights in Apr 2023

6/10 Okay

Todd

Liked: Amenities
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

JACK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location. Del Carmen is right in the middle of restaurants and shopping and just a short walk to Guadalajara's historic centre. The attached restaurant provides great value and we enjoyed both our lattes and breakfast. I highly recommend Del Carmen.
Stayed 4 nights in Feb 2023

6/10 Okay

diana

Traveled with group
Liked: Cleanliness, staff & service, amenities
The elevator was broken and stairs did not have enough light. The towels were nor very confortable and the room itself is designed in a way that was not comfortable. The restaurant was great and the location is ideal, very close to the cetro historico.
Stayed 3 nights in Nov 2022

2/10 Terrible

Oscar

Traveled with group, Traveled with partner, Traveled with family
Disliked: Amenities, property conditions & facilities
The room was well decorated with cool art. Staff seemed really nice…but that’s about it. Our key worked half the time. The other half we had to get someone from the staff to let us in since the key would not work. They said they were going to get a locksmith to fix the issue but that never happened. Also, it is very loud with the lobby/restaurant downstairs. They set up a weekend brunch nice and early and you can hear all the table being dragged and set up. And last but not least, we had no hot water to shower with the last two days. Would not recommend and will not be back.
Stayed 3 nights in Oct 2022

8/10 Good

steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
s
Stayed 1 night in Sep 2022

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They were not made aware of my reservation made thru orbitz, same as happened with the first hotel during this trip.
Stayed 2 nights in Aug 2022

2/10 Terrible

Robert

Stayed 1 night in Aug 2022

2/10 Terrible

Jorge, Los Angeles

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel concept is charming, we stayed there before. BUT currently in 2022 several of the hotel items (elevators, phones, TVs) are broken or in need a major repairs. The roof leaks in some rooms. What’s more frustrating is that hotel administration is dismissive and unresponsive of the guests concerns, and request. While the day-to-day staff is nice, they can’t solve most issues and only provide an email address for the “supervisor” who was supposedly out of town, didn’t bother to reply an email explaining several of the hotel issues. The hotel staff doubles up as the restaurant staff (Chai), so it seems like the restaurant downstairs is the main priority and the hotel rooms are mostly ignored. Please avoid this hotel until the management decides to resolve the leaky room, the broken elevator, the lack of internet, and the broken phone and no signal TVs! El concepto de hotel es encantador, nos alojamos antes allí. PERO actualmente en 2022, varios de los elementos del hotel (ascensores, teléfonos, teles) están descompuestos o necesitan reparaciones URGENTES. El techo gotea en algunas habitaciones. Lo que es más frustrante es que la administración del hotel es desdeñosa y no responde a las preocupaciones y solicitudes de los huéspedes. Si bien el personal en el hotel es cortes no pueden resolver la mayoría de los problemas ¡Evite este hotel hasta que la gerencia decida resolver las fugas, el ascensor roto, la falta de Internet, el teléfono roto y TV sin señal!
Stayed 2 nights in Jul 2022

8/10 Good

Lucia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The rooms are super cute. Very unique and trendy. The staff was very friendly and helpful. We also loved that lots of attractions were walking distance (la catedral, el Mercado San Juan de Dios, y Hospicio Cabañas). There were a few problems with the climate in our room. It had a strong smell of humidity and it was super hot. But the staff was super helpful and accommodated us in a different room right away. Also, there is a restaurant downstairs so be ready to wear earplugs if you do not wish to be woken up by the noise in the early morning.
Stayed 7 nights in Mar 2022

10/10 Excellent

Elias

Stayed 1 night in Feb 2022

6/10 Okay

Hollis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were absolutely stunning and it was a great location, but it was so loud it wasn't worth it. There's restaurant noise from 7 am-12 am and between those time, the staff downstairs had loud music playing and were singing at the top of their lungs. From midnight to 7 am. Earplugs and white noise could only do so much, and it would be impossible to take a nap during the day with the loud music. Beautiful place, but disappointed with the execution.
Stayed 2 nights in Feb 2022

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Was nicely situated in the park
Stayed 3 nights in Nov 2021

6/10 Okay

FERMIN

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The individual room decor was unique and user friendly. Unfortunately, the hot water was unreliable and the room safe wasn't functional. Also, I would recommend that earplugs be provided for the two rooms that face the front of the property - street noise is heavy and the windows don't insulate for sound.
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
City center
Stayed 3 nights in Aug 2021